96 IT Management jobs in Kuwait

ZAIN1776 - Technology Budgeting & Contracts Management

Operation Division Technology Location Closing Date 10-Jul-2025 About Zain

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: About the Role

The Technical Budgeting & Contracts Management Senior is responsible for facilitating & coordinating all necessary requirements for the generation of budget and its progress reports and updates. The specialist is also responsible for managing the internal cross-functional & external interface with all other departments in Zain. Monitor and track expenditures related to capital expenditures (CAPEX) and operational expenditures (OPEX), identifying variances and taking corrective action as necessary. Negotiate, execute, and administer contracts with vendors, suppliers, and subcontractors, ensuring compliance with terms and conditions. Liaise with internal stakeholders, including project managers, engineers, finance teams, and senior management, to communicate budgetary constraints, financial status, and contract-related matters. Report to senior management on departmental performance, budgetary status, contract administration issues, and other relevant matters. Initiate & maintain an archive for technical divisions main CAPEX/OPEX expenditures to ensure best optimization of approved budget Review & analyze technical division’s main CAPEX/OPEX expenditures to validate Finance reports and/or recover any miss match for proper utilization & reporting. Notification Prepare Purchase Requests Invoice payment releases and ensure proper procedures for Technical Divisions. Consolidate; validate all data necessary for the development and generation of monthly progress reports and revisions to Technical Division annual budget. Analyze, track & coordinate budget evolution till final approval to ensure alignment with division and company KPIs What We Need From You

Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Advanced analytical skills with the ability to interpret financial data, identify trends, and make strategic recommendations. Knowledge of relevant regulations and standards, including ISMS, environmental requirements, and occupational health and safety. Proficiency in MS Office suite, particularly Excel, for data analysis and reporting. About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application.Tocomplete the application you would need the following document(s):

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JOB PURPOSE:

Trainees will undergo a 6-month development program divided into three phases.

Phase One (1 months):

• Introduction and department orientation
• Develop basic future role capabilities
• Create a wider understanding on the banking and financial industry.

Phase Two (3 months):

• Get to know the business
• Apply future role capabilities
• Internal and external department orientation
• Critical learning experiences

Phase Three (2 months):

• Ownership and accountability
• Build a competent level of future role capabilities
• Basic leadership training

KEY ACCOUNTABILITIES:

Generic Accountability

• Gains knowledge and experience required to be competent in their future suitable roles under direction of experienced personnel by performing the following duties.
• Receives training and performs duties in several departments that are customized to the development plan.
• Learns line and staff functions, operations, management viewpoints and Bank policies and practices that affect each phase of business.
• Monitors performance progress with management and key trainers.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree, majoring in Banking, Finance, Accounting, Economics and Business (or any degree of interest to FAB)
• Minimum 0-1 years’ experience in a similar role with a proven track record
• Strong written, verbal, analytical and presentation skills
• Ability to interact effectively with a wide range of staff throughout the company
• Position requires proficiency in Word, Excel, and PowerPoint and added preference to Access

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Overview

Relationship Management - 000LO2M – Kuwaiti Nationals Only Some careers grow faster than others. If you’re looking for a role where you will continue to be respected as an individual and valued for the contributions you make, remember how diversity drives success right here at HSBC. We are currently seeking an ambitious individual to join our HSBC Corporate Institutional Banking team to assist senior bankers in developing and growing profitable long-term relationships with allocated clients and assist in growing revenues across allocated portfolios, defending/serving existing business in addition to originating new value added revenue streams. Responsibilities

Manage day-to-day coverage of the portfolio with responsibility for delivery of HSBC product and services, client plans, and overall relationship. Ensure best-in-class coverage of the client portfolio, establish a comprehensive understanding of the client's business and banking needs, and deliver high value-added solutions across all product lines. Drive achievements against targets for revenue generation and customer satisfaction, along with responsibility for Risk, Credit, and Compliance requirements. Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk. Prepare/assist in complex financial modelling and scenario analysis. Prepare/update internal and external presentations. Support in audit and reporting requirements as and when required. Lead client planning exercise, profitability calculation and business approval process. Conduct exposure and income analysis to ensure reconciliation against projected figures. Take ownership of key corporate relationships as the Global Relationship Banker (“GRB”). Update and reconcile profitability reports ahead of all key transactions. Use relevant publicly available information to gather data. Grow HSBC's share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements. Support 'Trusted Advisor' relationship and access at key-decision maker level across assigned clients. Collaborate with others across CIB to assist in achieving the overall goal and specifically the coverage model. Uphold the highest level of integrity and act as a role model for all HSBC values and business principles. Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business, specifically internal controls and any compliance policy including, inter alia, the Group Compliance policy. Support event opportunities on an opportunistic basis, bringing in sector/country expertise as appropriate. Act as primary point of contact for clients and colleagues and take lead role in dealing with client service teams and requests for information. Ensure client plans are up to date and reflect accurate information. Establish constructive working relationships with all internal stakeholders.

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Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here:

About the Role

The Enterprise Value Management Specialist is responsible for developing and executing customer value strategies focused on retention, upsell, and churn reduction across enterprise telecom services. The role involves analyzing customer data, designing lifecycle campaigns, and optimizing key KPIs such as ARPU, churn, and CLTV. Collaboration with Sales, Product, and Marketing is essential, along with proficiency in BI tools, campaign platforms, and telecom analytics.

Responsibilities:

Data Analysis: Perform advanced data analysis to identify customer behavior patterns, revenue opportunities, and market trends.

Customer Value Management (CVM): Support the development and execution of CVM strategies to enhance customer lifetime value and retention.

Revenue Optimization: Use statistical methodologies to analyze and identify new revenue streams and growth opportunities.

Advanced Analytics: Apply predictive modeling, segmentation, and data visualization techniques to derive actionable business insights.

Campaign Effectiveness: Evaluate marketing campaigns' performance and provide data-backed recommendations for improvement.

Stakeholder Collaboration: Work closely with cross-functional teams to present insights and contribute to data-driven decision-making.

What We Need From You

To be considered for the position, you will need to meet with all of the below requirements:

3–5 years’ experience in CVM/CRM or analytics in telecom B2B

Bachelor’s in Business, Analytics, or Engineering (Master’s preferred).

Skills:

Strong skills in data analysis (Tableau, SQL, Power BI, Python), segmentation, and campaign design.

Knowledge of ETL processes and familiarity with cloud platforms such as AWS, GCP, or Azure is an advantage.

Knowledge of telecom services (mobile, IoT, cloud).

Proficiency in statistical techniques (e.g., regression analysis, clustering, forecasting).

Experience with tools like Salesforce, SAS, or similar platforms.

Experience in predictive modeling and customer segmentation.

Understanding of database marketing, campaign analytics, and CRM tools.

Familiarity with telecom or B2B customer lifecycle and market dynamics is highly preferred.

Detail-oriented and organized, with the ability to manage multiple priorities effectively.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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Job Description

Develop and continuously refine the on-site rider supervision SOP, covering sampling inspection processes, checklists, evaluation criteria, and reward-and-penalty mechanisms. Design and implement regional sampling plans based on core metrics—customer complaint rate, customer satisfaction, rider on-time service rate, equipment compliance rate, and safety incident rate.

On-site inspection of the patroller work, including the rider's compliance with SOP, service language, code of conduct, dress etiquette, and safety operation, scoring, guiding, and on-site correction.

Ensure compliance with government and platform requirements (document verification, safety gear usage, equipment checks); support law enforcement and audits to uphold operational compliance, ensure all riders meet local labor regulations and platform safety standards.

Compile and analyze supervision data alongside patroller, customer and rider feedback; produce weekly, monthly and quarterly supervision reports to drive cross-departmental improvements and targeted enhancement projects.

Work closely with the service experience team, 3PL management team, and training team to collaboratively promote process optimization, training coverage, and service experience upgrades for problem scenarios discovered on the ground. Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance with best practices.

Job Requirements

1. Minimum of 3 years' patroller management or rider operations management experience in food-delivery or instant-delivery industries, nice to have local experience.
2. Familiarity with local labor laws and experience working with or managing compliance efforts.
3. Familiar with the entire process of rider operation, service SOP, and local compliance and safety regulations.
4. Prior experience in rider management strategy is strongly preferred, and understanding the daily work and common violation scenarios of riders.
5. Excellent data analysis and project management skills, capable of independently completing sampling data analysis and visualization, and producing reports.
6. Excellent cross-departmental communication, on-site coordination, and execution skills, able to quickly respond and solve frontline operational problems. Fluent in English, with communication skills in Arabic and Hindi.

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Overview

The Traffic Management Supervisor supervises work activities of Traffic Management personnel engaged in movement of GPMS - Prepositioned cargo via land, air and sea. Responsible for training, establishing and maintaining effective outbound and receiving planning functions. Monitors cargo operations using Logistics Tool Suite (LTS), Global Freight Management (GFM), Cargo Movement Operating System (CMOS), Integrated Logistics System Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management System (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFIDITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures all shipments comply with the International Trade and Arms Regulation (ITAR). Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).

Responsibilities

• Schedules work priorities based on day-to-day Traffic Management Operations, Global Prepositioned Material Services (GPMS) Taskers, Executive Coordination Agency (ECA) Taskers, Primary Contracting Office (PCO) and Administrative Contracting Office (ACO) Taskers.
• Develops work standards; identifies training deficiencies; develops training plans; provides training and supervision for personnel using automated computer programs to process freight & web-based systems to provide in transit Visibility.
• Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.
• Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.
• Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest and TCN logs.
• Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.
• May perform System Administrator duties.
• Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, Internal Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).
• Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).
• Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.
• Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.
• Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.
• Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).
• Performs Host Country customs clearances and liaises with Military Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances.
• Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements.
• Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.
• Performs Pallet and Net Manager duties by inspecting, issuing, accounting for, controlling, reporting and maintaining operational stock levels of 463L pallets, nets and other tie-down equipment located on-site.
• Performs WPM custodian duties by inspecting, certifying, record keeping and reporting the receipt and usage requirements.
• Performs CCO duties by completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.
• Reports all lost, damaged, destroyed and modified containers to the CCA within 12 hours of discovery.
• Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.
• Receives/Ships all containers in JCM within 12 hours of receipt or departure.
• Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement.
• Inspects cargo documentation and certifies that cargo is built correctly and airworthy.
• Performs weighing of cargo, vehicles and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.
• Determines cargo configuration, shoring and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).
• Assists the Air Terminal Supervisor or load team chief with selecting, assembling, palletizing and transporting cargo loads to and from aircraft and storage areas.
• Assists in loading, unloading and servicing aircraft. Ensuring cargo loads are secure and tied down.
• Safely transports and handles explosives.
• Assists the Air Terminal Supervisor with passenger service procedures, check-in, manifest passengers and baggage and perform security checks. May assist in loading/unloading passengers and baggage from aircraft.
• Implements, documents and controls quality, environmental and safety programs.
• Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders and procedures.
• Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN IAW with regulation.
• Maintains Technical Orders, publications, forms and files required for Traffic Management operations.
• Compiles data and submits reports and other correspondence as required.
• Performs other duties as assigned.
• Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.

Minimum Requirements

• Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs.
• Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.
• Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.
• Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).
• Will be required to receive training and operate material handling equipment.
• Knowledge and understanding of MHE equipment operations and associated hazards required.
• Must possess a valid home country driver's license and ability to obtain host nation driver's license.
• High School diploma or equivalent required.
• Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.
• Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air, data records, container management, customer service, cargo operating computer systems or other related experience.
• Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint.
• Must possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.
• Must be eligible to obtain and maintain a US Secret Security Clearance.
• Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.
• Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.
• Ability to travel domestically and internationally.

Preferred Qualifications

• Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel preferred.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

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The **Traffic Management Supervisor** supervises work activities of Traffic Management personnel engaged in movement of GPMS - Prepositioned cargo via land, air and sea. Responsible for training, establishing and maintaining effective outbound and receiving planning functions. Monitors cargo operations using Logistics Tool Suite (LTS), Global Freight Management (GFM), Cargo Movement Operating System (CMOS), Integrated Logistics System Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management System (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFIDITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures all shipments comply with the International Trade and Arms Regulation (ITAR). Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).
**Principal Accountabilities**
+ Schedules work priorities based on day-to-day Traffic Management Operations, Global Prepositioned Material Services (GPMS) Taskers, Executive Coordination Agency (ECA) Taskers, Primary Contracting Office (PCO) and Administrative Contracting Office (ACO) Taskers.
+ Develops work standards; identifies training deficiencies; develops training plans; provides training and supervision for personnel using automated computer programs to process freight & web-based systems to provide in transit Visibility.
+ Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.
+ Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.
+ Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest and TCN logs.
+ Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.
+ May perform System Administrator duties.
+ Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, Internal Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).
+ Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).
+ Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.
+ Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.
+ Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.
+ Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).
+ Performs Host Country customs clearances and liaises with Military Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances.
+ Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements.
+ Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.
+ Performs Pallet and Net Manager duties by inspecting, issuing, accounting for, controlling, reporting and maintaining operational stock levels of 463L pallets, nets and other tie-down equipment located on-site.
+ Performs WPM custodian duties by inspecting, certifying, record keeping and reporting the receipt and usage requirements.
+ Performs CCO duties by completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.
+ Reports all lost, damaged, destroyed and modified containers to the CCA within 12 hours of discovery.
+ Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.
+ Receives/Ships all containers in JCM within 12 hours of receipt or departure.
+ Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement.
+ Inspects cargo documentation and certifies that cargo is built correctly and airworthy.
+ Performs weighing of cargo, vehicles and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.
+ Determines cargo configuration, shoring and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).
+ Assists the Air Terminal Supervisor or load team chief with selecting, assembling, palletizing and transporting cargo loads to and from aircraft and storage areas.
+ Assists in loading, unloading and servicing aircraft. Ensuring cargo loads are secure and tied down.
+ Safely transports and handles explosives.
+ Assists the Air Terminal Supervisor with passenger service procedures, check-in, manifest passengers and baggage and perform security checks. May assist in loading/unloading passengers and baggage from aircraft.
+ Implements, documents and controls quality, environmental and safety programs.
+ Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders and procedures.
+ Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN IAW with regulation.
+ Maintains Technical Orders, publications, forms and files required for Traffic Management operations.
+ Compiles data and submits reports and other correspondence as required.
+ Performs other duties as assigned.
+ Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.
**Minimum Requirements**
+ Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs.
+ Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.
+ Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.
+ Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).
+ Will be required to receive training and operate material handling equipment.
+ Knowledge and understanding of MHE equipment operations and associated hazards required.
+ Must possess a valid home country driver's license and ability to obtain host nation driver's license.
+ High School diploma or equivalent required.
+ Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.
+ Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air, data records, container management, customer service, cargo operating computer systems or other related experience.
+ Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint.
+ Must possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.
+ Must be eligible to obtain and maintain a US Secret Security Clearance.
+ Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.
+ Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.
+ Ability to travel domestically and internationally.
**Preferred Qualifications**
+ Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel preferred.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

Overview

The Traffic Management Supervisor supervises work activities of Traffic Management personnel engaged in movement of GPMS - Prepositioned cargo via land, air and sea. Responsible for training, establishing and maintaining effective outbound and receiving planning functions. Monitors cargo operations using Logistics Tool Suite (LTS), Global Freight Management (GFM), Cargo Movement Operating System (CMOS), Integrated Logistics System Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management System (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFIDITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures all shipments comply with the International Trade and Arms Regulation (ITAR). Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS). Responsibilities

Schedules work priorities based on day-to-day Traffic Management Operations, Global Prepositioned Material Services (GPMS) Taskers, Executive Coordination Agency (ECA) Taskers, Primary Contracting Office (PCO) and Administrative Contracting Office (ACO) Taskers. Develops work standards; identifies training deficiencies; develops training plans; provides training and supervision for personnel using automated computer programs to process freight & web-based systems to provide in transit Visibility. Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data. Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds. Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest and TCN logs. Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS. May perform System Administrator duties. Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, Internal Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG). Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR). Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS. Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift. Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form. Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS). Performs Host Country customs clearances and liaises with Military Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances. Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements. Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport. Performs Pallet and Net Manager duties by inspecting, issuing, accounting for, controlling, reporting and maintaining operational stock levels of 463L pallets, nets and other tie-down equipment located on-site. Performs WPM custodian duties by inspecting, certifying, record keeping and reporting the receipt and usage requirements. Performs CCO duties by completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month. Reports all lost, damaged, destroyed and modified containers to the CCA within 12 hours of discovery. Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet. Receives/Ships all containers in JCM within 12 hours of receipt or departure. Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement. Inspects cargo documentation and certifies that cargo is built correctly and airworthy. Performs weighing of cargo, vehicles and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations. Determines cargo configuration, shoring and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA). Assists the Air Terminal Supervisor or load team chief with selecting, assembling, palletizing and transporting cargo loads to and from aircraft and storage areas. Assists in loading, unloading and servicing aircraft. Ensuring cargo loads are secure and tied down. Safely transports and handles explosives. Assists the Air Terminal Supervisor with passenger service procedures, check-in, manifest passengers and baggage and perform security checks. May assist in loading/unloading passengers and baggage from aircraft. Implements, documents and controls quality, environmental and safety programs. Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders and procedures. Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN IAW with regulation. Maintains Technical Orders, publications, forms and files required for Traffic Management operations. Compiles data and submits reports and other correspondence as required. Performs other duties as assigned. Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods. Minimum Requirements

Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs. Excellent organizational skills and the ability to effectively work under pressure and strict timelines required. Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required. Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC). Will be required to receive training and operate material handling equipment. Knowledge and understanding of MHE equipment operations and associated hazards required. Must possess a valid home country driver's license and ability to obtain host nation driver's license. High School diploma or equivalent required. Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required. Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air, data records, container management, customer service, cargo operating computer systems or other related experience. Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint. Must possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position. Must be eligible to obtain and maintain a US Secret Security Clearance. Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed. Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs. Ability to travel domestically and internationally. Preferred Qualifications

Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel preferred. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

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Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: About the Role The Enterprise Value Management Specialist is responsible for developing and executing customer value strategies focused on retention, upsell, and churn reduction across enterprise telecom services. The role involves analyzing customer data, designing lifecycle campaigns, and optimizing key KPIs such as ARPU, churn, and CLTV. Collaboration with Sales, Product, and Marketing is essential, along with proficiency in BI tools, campaign platforms, and telecom analytics.

Responsibilities:

Data Analysis:

Perform advanced data analysis to identify customer behavior patterns, revenue opportunities, and market trends.

Customer Value Management (CVM):

Support the development and execution of CVM strategies to enhance customer lifetime value and retention.

Revenue Optimization:

Use statistical methodologies to analyze and identify new revenue streams and growth opportunities.

Advanced Analytics:

Apply predictive modeling, segmentation, and data visualization techniques to derive actionable business insights.

Campaign Effectiveness:

Evaluate marketing campaigns' performance and provide data-backed recommendations for improvement.

Stakeholder Collaboration:

Work closely with cross-functional teams to present insights and contribute to data-driven decision-making.

What We Need From You To be considered for the position, you will need to meet with all of the below requirements:

3–5 years’ experience in CVM/CRM or analytics in telecom B2B

Bachelor’s in Business, Analytics, or Engineering (Master’s preferred).

Skills:

Strong skills in data analysis (Tableau, SQL, Power BI, Python), segmentation, and campaign design.

Knowledge of ETL processes and familiarity with cloud platforms such as AWS, GCP, or Azure is an advantage.

Knowledge of telecom services (mobile, IoT, cloud).

Proficiency in statistical techniques (e.g., regression analysis, clustering, forecasting).

Experience with tools like Salesforce, SAS, or similar platforms.

Experience in predictive modeling and customer segmentation.

Understanding of database marketing, campaign analytics, and CRM tools.

Familiarity with telecom or B2B customer lifecycle and market dynamics is highly preferred.

Detail-oriented and organized, with the ability to manage multiple priorities effectively.

About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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