16 IT Implementation jobs in Kuwait

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Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to enhance your experience to the next level. Baker Tilly in Kuwait provides audit, tax, and consulting services to governmental and private clients spanning various industries through a globally connected network of a member firm in more than 140 counties.

Job Objective / Summary :

Assisting business entities in designing their management systems in accordance with ISO 9001 “Quality Management System” and other ISO standards and qualifying them to obtain certification.

Qualifications :

Bachelor’s degree in any major.

Professional Certificates :

IRCA/CQI Certified Lead Auditor for ISO 9001 Quality Management Systems

Experience :

5 to 7 years of experience in ISO 9001 Quality Management System consulting and implementation as a primary focus, with experience in implementing other ISO standards considered an added advantage.

Job duties:

• Assist in preparing the annual promotional plan for qualifying business entities for implementing QMS and other ISO standards.
• Assist in reviewing the content of webpages for qualifying business entities for implementing QMS and other ISO standards.
• Assist in preparing technical and financial proposals for clients
• Assisting in preparing presentations to clients
• Assist in preparing engagement letters for clients
• Assist in executing the engagements for qualifying business entities for implementing QMS and other ISO standards.
• Perform any other tasks that may be assigned to them by the direct manager

Job Responsibilities :

Overall, assist in executing the engagements of qualifying business entities for implementing QMS and other ISO standards in efficient and effective manner and proactively escalate all issues and challenges to the higher position on a regular basis.

Knowledge :

Frameworks and standards for Quality Management Systems and other ISO standards, including but not limited to:

• ISO 9001 – Quality Management System Standard
• ISO 45001 – Occupational Health and Safety Management System Standard
• ISO 27001 – Information Security Management System Standard
• ISO 22301 – Business Continuity Management System Standard

Technical Skills :

The applicant should possess the following skills:

a. Conducting gap analyses for Quality Management Systems and other ISO standards

b. Developing implementation action plans

c. Designing and drafting system implementation documents

d. Training business entity employees on system implementation

e. Performing internal audits and preparing related reports

f. Implementing corrective actions to address system gaps

Mandatory Requirements :

What we Offer :

• Competitive monthly salary as compared to market benchmark.
• Private health insurance
• Annual salary review considering the annual performance evaluation

Why working at Baker Tilly? :

• A workplace with international standards
• Working days from Sunday till Thursday
• Working hours from 8 am till 5 pm with one hour break from 12:00 to 01:00 pm.
• Growth in your career path based on job performance.
• Sustainable training and career development.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Consulting
• Industries Accounting

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Maximize client satisfaction by fulfilling their requests, solving their problems efficiently, and supporting them through effective guidance and training.

Ensure project delivery and successful implementations in a timely manner.

Tasks and Responsibilities:

• Implementation, setup, and configuration of the applications of VESTIO at the client site and at the company platform.
• Conduct application support, data support, and technical support.
• Data migration (legacy data) from existing systems at the clients’ site.
• Data validation & reconciliation with old systems of results post migration to the new system.
• Implement integrations with different ERP systems (Dynamics, IMAL, Oracle, etc.) or trading systems.
• Provide training in Arabic and English for customers and determine the material needed for client training in coordination with management.
• Follow up with clients after training to ensure optimal training results.
• Communicate with clients frequently and sometimes during days off.
• Solve problems and find workaround solutions on the spot (e.g., suggest changes on an SP, link an excel to the DB, create a form inside excel and connect it to the DB).
• Respond to tickets and elaborate responses (using screenshots, diagrams, and scenarios).
• Support the QA department to create their scenarios when technical skills are needed.
• Help in documentation of the products including release notes and provide analysis when needed.
• Handle direct contact with clients after sale.
• Receive customer complaints calls and check if they can be resolved via phone.
• Visit clients to solve problems and complaints if the issue couldn’t be resolved over the phone, and perform analysis and requirement gathering when needed.
• Write reports concerning problems and their solutions (in case they got solved), or report them to development in case there was a bug in the software.
• Modify applications’ reports upon request.
• Create a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
• Communicate with clients throughout the software customization process to obtain feedback and approval.
• Create a specialized document for each client, detailing all customizations made and prepare release notes as well.
• Support business development with pre-sales content.

Job Specifications:

• Qualifications: Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field.
• Experience: 4 years of experience in ERP and/or financial sector and related fields.

4 years of experience in an equivalent job position and project management.

Skills:

- Web server, Network basics, Windows server, SQL Server, and Crystal Reports.

- Only for Kuwait residents.

Contact Information:

First Name

Last Name

Email

Position

Address

Address Line 1

Address Line 2

City

State

Country

Phone

Upload Resume and Cover Letter:

Please upload your resume and/or cover letter.

We thank you for showing interest in our products, kindly provide your contact details below. #J-18808-Ljbffr

We are looking to hire a highly skilled Implementation Testing Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the successful implementation and testing of our software solutions. The candidate should have a strong background in both implementation and testing methodologies to guarantee the delivery of high-quality products to our clients. Responsibilities: Participate in project planning and provide input on testing requirements, risks, and timelines. Create and maintain test documentation, including test plans, test cases, and test reports. Develop and maintain a strong understanding of the software product and its functionality. This includes full Awareness and understanding of the Software Product, Customization, and Integration according to the final signed and baselined scope with the Customer. Collaborate with project stakeholders, including developers, implementation team, project managers, and business analysts, to identify and document test cases. Develop and execute test plans and test cases to ensure software products meet the requirements and needs of end-users Execute test cases, track and report defects, and work with development teams to ensure timely resolution of defects. Conduct end-to-end testing for Customer Software/Solution submitted to the Customer based on project signed scope and Customer profile. Conduct full setup certification and assurance of readiness before the Customer’s team engages in the solution testing and acceptance. This is not limited to the final approved and agreed-on test cases, as it shall cover all exceptional test cases that are identified with the project team and PO/BA and PM during the requirements detailing workshop with the Customer. Manage the entire testing phase with the Customer’s SIT and UAT team members, attend to queries and clarifications during the testing phase, report and track on Customer’s reported issues, bugs, or CRs and align it with PO (Bugs and Findings), SID team (Issues and Setup Failures) and PM (CRs). Ensure proper tracking and reporting on daily/weekly status during the testing phase, this includes SIT, UAT, NFT, and others. Reporting shall be aligned with the PM and PO for reflecting it in the weekly reporting by the PM to the Customer which includes: Monitor, assist, and support Customers during test case execution, defects and reported items tracking and internal reporting and follow up with the Development team. Conduct necessary testing and verification on all resolved bugs prior and approve to submission in the Customer release. Conduct post-release update deployment and run a sanity check to ensure the setup is ready for the Customer team to resume testing with no new or reopened bugs or issues. Create and maintain, in coordination with the Implementation team, the Non-functional testing that covers the performance, security, and penetration as well as technical testing (DR Drill, BCT, …etc). Ensure that all testing activities are performed in accordance with established testing standards, methodologies, and procedures. Maintain and improve corporate quality controls and testing plans in alignment with the PMO and Group Operations team. Coach and orient new implementation testers, and prepare implementation testers to expand and join new countries and new projects in the future. Perform any other duties related to the position as assigned by the concerned management. Requirements: Strong experience in Web functional testing covering Requirement Gathering and analysis, Functional Studies, Estimations, Test Design, Test Planning, Quality Reviews, Manual Testing, Automation Testing, API Testing, Defect Management, and Reporting. Experience in Security Testing tools is a plus. Knowledge of STLC and Test Process Phases Knowledge and Concepts in the Faults and Test Cases and Scenarios Priority Excellent banking experience with field practice on payments from both customer experience, operations, and end-to-end payment execution lifecycle Knowledge of payments of all types including SWIFT, MI Payments, Cross-Border Corridors, and Remittance Management Understanding of SWIFT, SWIFT GPI, SWIFT-Go, SWIFT Pre-validation, SWIFT CBPR+, SWIFT APIs, and future roadmap of SWIFT to market Have multiple payments-related projects implementation with banks, FIs and/or PSPs in the MENA region (GCC and tier 1 banks projects are preferred). Excellent verbal, written, and interpersonal skills in English. Attention to details Excellent team player Excellent organizational and time management skills. Sharp analytical, problem-solving, and research skills. Background in software development is preferred.

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The Technical Support Specialist position at IDS Fintech involves maintaining and supporting the clients of the enterprise financial software solution. The role requires proficiency in SQL database management and focuses on providing comprehensive support for a financial system that handles financial transactions. Skills and Qualifications Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field Minimum of 2 years and a maximum of 4 years of experience in ERP and/or financial sector and related fields At least 2 years of experience in an equivalent job position and project management Knowledge of web servers, networking basics, Windows Server, SQL Server, and Crystal Reports Only for Kuwait residents

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Maximize client satisfaction

by fulfilling their requests, solving their problems efficiently, and supporting them through effective guidance and training. Ensure project delivery

and successful implementations in a timely manner. Tasks and Responsibilities: Implementation, setup, and configuration of the applications of VESTIO at the client site and at the company platform. Conduct application support, data support, and technical support. Data migration (legacy data) from existing systems at the clients’ site. Data validation & reconciliation with old systems of results post migration to the new system. Implement integrations with different ERP systems (Dynamics, IMAL, Oracle, etc.) or trading systems. Provide training in Arabic and English for customers and determine the material needed for client training in coordination with management. Follow up with clients after training to ensure optimal training results. Communicate with clients frequently and sometimes during days off. Solve problems and find workaround solutions on the spot (e.g., suggest changes on an SP, link an excel to the DB, create a form inside excel and connect it to the DB). Respond to tickets and elaborate responses (using screenshots, diagrams, and scenarios). Support the QA department to create their scenarios when technical skills are needed. Help in documentation of the products including release notes and provide analysis when needed. Handle direct contact with clients after sale. Receive customer complaints calls and check if they can be resolved via phone. Visit clients to solve problems and complaints if the issue couldn’t be resolved over the phone, and perform analysis and requirement gathering when needed. Write reports concerning problems and their solutions (in case they got solved), or report them to development in case there was a bug in the software. Modify applications’ reports upon request. Create a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems. Communicate with clients throughout the software customization process to obtain feedback and approval. Create a specialized document for each client, detailing all customizations made and prepare release notes as well. Support business development with pre-sales content. Job Specifications: Qualifications:

Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field. Experience:

4 years of experience in ERP and/or financial sector and related fields. 4 years of experience in an equivalent job position and project management. Skills: - Web server, Network basics, Windows server, SQL Server, and Crystal Reports. - Only for Kuwait residents. Contact Information: First Name Last Name Email Position Address Address Line 1 Address Line 2 City State Country Phone Upload Resume and Cover Letter: Please upload your resume and/or cover letter. We thank you for showing interest in our products, kindly provide your contact details below. #J-18808-Ljbffr

Job Summary:

Assisting business entities in designing their management systems in accordance with ISO 9001 “Quality Management System” and other ISO standards, and qualifying them to obtain certification. Job Role and Responsibilities: Assist in preparing the annual promotional plan for qualifying business entities for implementing QMS and other ISO standards. Assist in preparing technical and financial proposals for clients. Assist in preparing presentations to clients. Assist in reviewing the content of webpages for qualifying business entities for implementing QMS and other ISO standards. Assist in preparing engagement letters for clients. Assist in executing the engagements for qualifying business entities for implementing QMS and other ISO standards. Knowledge: ISO 9001 – Quality Management System Standard ISO 14001 – Environmental Management System Standard ISO 45001 – Occupational Health and Safety Management System Standard ISO 27001 – Information Security Management System Standard ISO 22301 – Business Continuity Management System Standard Technical Skills: Conducting gap analyses for Quality Management Systems and other ISO standards. Developing implementation action plans. Designing and drafting system implementation documents. Training business entity employees on system implementation. Performing internal audits and preparing related reports. Implementing corrective actions to address system gaps. Skills: Candidate Profile: Requirement open to all based in Kuwait Candidates. Bachelor’s degree in any major. Must have IRCA/CQI Certified Lead Auditor for ISO 9001 Quality Management Systems. 5 to 7 years of experience in ISO 9001 Quality Management System consulting and implementation as a primary focus, with experience in implementing other ISO standards considered an added advantage.

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We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.

**Responsibilities**
- Implement and install solutions at customer's infrastructure platforms.
- Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
- Act positively and respond promptly to the customer’s requests/tickets.
- Prepare, review and ensure the accuracy of technical documentation.
- Conduct Preventive / Corrective Maintenance visits.
- Perform any other job-related duties related to work.

**Requirements**:

- At least 2 years experience in a similar field.
- Willing to travel and work extra hours when needed.
- Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
- Experience in operating systems (Linux and MS Windows).
- Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
- Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
- Knowledge in Directory Services (AD & LDAP).
- Excellent personal skills
- Professional effective communication, verbal and written
- Customer oriented mentality
- Details oriented and a team player
- Initiative and self-managed
- Time management and result oriented

**Experience in one or more of the below is a plus**:

- Experience in large enterprise environments with emphasis on payments, remittance solutions.
- Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
- Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
- Knowledge of PKI Infrastructure and Certificate Authorities.
- Knowledge of database engines (MySQL and NoSQL Databases).
- Knowledge of server and client operating systems (Linux Distros, MS Windows).
- Knowledge in Object Storage management.
- Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
- Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

We are seeking an experienced Project Manager to lead the implementation of Dynamics 365 FinOps projects. The ideal candidate will have a deep understanding of Dynamics 365 or equivalent ERP systems and proven experience in managing end-to-end implementation projects in the finance and operations space.

Employment Type: Permanent Job/Onsite

Interview: MS Teams

Experience Level: 5+ years

Key Responsibilities:

1. Lead and manage Dynamics 365 FinOps implementation projects.
2. Coordinate between stakeholders, technical teams, and clients to ensure timely delivery.
3. Develop and maintain project plans, manage budgets, and allocate resources effectively.
4. Oversee integration with other systems and modules.
5. Ensure alignment with business goals and compliance with internal processes.

Requirements:

1. 5+ years of experience in project management, with a focus on ERP implementations.
2. Strong understanding of Dynamics 365 FinOps or equivalent products.
3. Proven track record of delivering large-scale projects within scope, time, and budget.

Preferred Qualifications:

1. PMP or PRINCE2 certification is preferred.

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We are seeking an experienced Project Manager to lead the implementation of Dynamics 365 FinOps projects. The ideal candidate will have a deep understanding of Dynamics 365 or equivalent ERP systems and proven experience in managing end-to-end implementation projects in the finance and operations space. Employment Type:

Permanent Job/Onsite Interview:

MS Teams Experience Level:

5+ years Key Responsibilities:

Lead and manage Dynamics 365 FinOps implementation projects. Coordinate between stakeholders, technical teams, and clients to ensure timely delivery. Develop and maintain project plans, manage budgets, and allocate resources effectively. Oversee integration with other systems and modules. Ensure alignment with business goals and compliance with internal processes. Requirements:

5+ years of experience in project management, with a focus on ERP implementations. Strong understanding of Dynamics 365 FinOps or equivalent products. Proven track record of delivering large-scale projects within scope, time, and budget. Preferred Qualifications:

PMP or PRINCE2 certification is preferred.

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