16 IT Implementation jobs in Kuwait

We are looking to hire a highly skilled Implementation Testing Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the successful implementation and testing of our software solutions. The candidate should have a strong background in both implementation and testing methodologies to guarantee the delivery of high-quality products to our clients.

Responsibilities:

• Participate in project planning and provide input on testing requirements, risks, and timelines.
• Create and maintain test documentation, including test plans, test cases, and test reports.
• Develop and maintain a strong understanding of the software product and its functionality. This includes full Awareness and understanding of the Software Product, Customization, and Integration according to the final signed and baselined scope with the Customer.
• Collaborate with project stakeholders, including developers, implementation team, project managers, and business analysts, to identify and document test cases.
• Develop and execute test plans and test cases to ensure software products meet the requirements and needs of end-users
• Execute test cases, track and report defects, and work with development teams to ensure timely resolution of defects.
• Conduct end-to-end testing for Customer Software/Solution submitted to the Customer based on project signed scope and Customer profile.
• Conduct full setup certification and assurance of readiness before the Customer’s team engages in the solution testing and acceptance. This is not limited to the final approved and agreed-on test cases, as it shall cover all exceptional test cases that are identified with the project team and PO/BA and PM during the requirements detailing workshop with the Customer.
• Manage the entire testing phase with the Customer’s SIT and UAT team members, attend to queries and clarifications during the testing phase, report and track on Customer’s reported issues, bugs, or CRs and align it with PO (Bugs and Findings), SID team (Issues and Setup Failures) and PM (CRs).
• Ensure proper tracking and reporting on daily/weekly status during the testing phase, this includes SIT, UAT, NFT, and others. Reporting shall be aligned with the PM and PO for reflecting it in the weekly reporting by the PM to the Customer which includes:

1. Monitor, assist, and support Customers during test case execution, defects and reported items tracking and internal reporting and follow up with the Development team.
2. Conduct necessary testing and verification on all resolved bugs prior and approve to submission in the Customer release.
3. Conduct post-release update deployment and run a sanity check to ensure the setup is ready for the Customer team to resume testing with no new or reopened bugs or issues.
4. Create and maintain, in coordination with the Implementation team, the Non-functional testing that covers the performance, security, and penetration as well as technical testing (DR Drill, BCT, …etc).

• Ensure that all testing activities are performed in accordance with established testing standards, methodologies, and procedures.
• Maintain and improve corporate quality controls and testing plans in alignment with the PMO and Group Operations team.
• Coach and orient new implementation testers, and prepare implementation testers to expand and join new countries and new projects in the future.
• Perform any other duties related to the position as assigned by the concerned management.

Requirements:

• Strong experience in Web functional testing covering Requirement Gathering and analysis, Functional Studies, Estimations, Test Design, Test Planning, Quality Reviews, Manual Testing, Automation Testing, API Testing, Defect Management, and Reporting.
• Experience in Security Testing tools is a plus.
• Knowledge of STLC and Test Process Phases
• Knowledge and Concepts in the Faults and Test Cases and Scenarios Priority
• Excellent banking experience with field practice on payments from both customer experience, operations, and end-to-end payment execution lifecycle
• Knowledge of payments of all types including SWIFT, MI Payments, Cross-Border Corridors, and Remittance Management
• Understanding of SWIFT, SWIFT GPI, SWIFT-Go, SWIFT Pre-validation, SWIFT CBPR+, SWIFT APIs, and future roadmap of SWIFT to market
• Have multiple payments-related projects implementation with banks, FIs and/or PSPs in the MENA region (GCC and tier 1 banks projects are preferred).
• Excellent verbal, written, and interpersonal skills in English.
• Attention to details
• Excellent team player
• Excellent organizational and time management skills.
• Sharp analytical, problem-solving, and research skills.
• Background in software development is preferred.

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We are looking to hire a highly skilled Implementation Testing Engineer to join our dynamic team. The ideal candidate will play a crucial role in ensuring the successful implementation and testing of our software solutions. The candidate should have a strong background in both implementation and testing methodologies to guarantee the delivery of high-quality products to our clients. Responsibilities: Participate in project planning and provide input on testing requirements, risks, and timelines. Create and maintain test documentation, including test plans, test cases, and test reports. Develop and maintain a strong understanding of the software product and its functionality. This includes full Awareness and understanding of the Software Product, Customization, and Integration according to the final signed and baselined scope with the Customer. Collaborate with project stakeholders, including developers, implementation team, project managers, and business analysts, to identify and document test cases. Develop and execute test plans and test cases to ensure software products meet the requirements and needs of end-users Execute test cases, track and report defects, and work with development teams to ensure timely resolution of defects. Conduct end-to-end testing for Customer Software/Solution submitted to the Customer based on project signed scope and Customer profile. Conduct full setup certification and assurance of readiness before the Customer’s team engages in the solution testing and acceptance. This is not limited to the final approved and agreed-on test cases, as it shall cover all exceptional test cases that are identified with the project team and PO/BA and PM during the requirements detailing workshop with the Customer. Manage the entire testing phase with the Customer’s SIT and UAT team members, attend to queries and clarifications during the testing phase, report and track on Customer’s reported issues, bugs, or CRs and align it with PO (Bugs and Findings), SID team (Issues and Setup Failures) and PM (CRs). Ensure proper tracking and reporting on daily/weekly status during the testing phase, this includes SIT, UAT, NFT, and others. Reporting shall be aligned with the PM and PO for reflecting it in the weekly reporting by the PM to the Customer which includes: Monitor, assist, and support Customers during test case execution, defects and reported items tracking and internal reporting and follow up with the Development team. Conduct necessary testing and verification on all resolved bugs prior and approve to submission in the Customer release. Conduct post-release update deployment and run a sanity check to ensure the setup is ready for the Customer team to resume testing with no new or reopened bugs or issues. Create and maintain, in coordination with the Implementation team, the Non-functional testing that covers the performance, security, and penetration as well as technical testing (DR Drill, BCT, …etc). Ensure that all testing activities are performed in accordance with established testing standards, methodologies, and procedures. Maintain and improve corporate quality controls and testing plans in alignment with the PMO and Group Operations team. Coach and orient new implementation testers, and prepare implementation testers to expand and join new countries and new projects in the future. Perform any other duties related to the position as assigned by the concerned management. Requirements: Strong experience in Web functional testing covering Requirement Gathering and analysis, Functional Studies, Estimations, Test Design, Test Planning, Quality Reviews, Manual Testing, Automation Testing, API Testing, Defect Management, and Reporting. Experience in Security Testing tools is a plus. Knowledge of STLC and Test Process Phases Knowledge and Concepts in the Faults and Test Cases and Scenarios Priority Excellent banking experience with field practice on payments from both customer experience, operations, and end-to-end payment execution lifecycle Knowledge of payments of all types including SWIFT, MI Payments, Cross-Border Corridors, and Remittance Management Understanding of SWIFT, SWIFT GPI, SWIFT-Go, SWIFT Pre-validation, SWIFT CBPR+, SWIFT APIs, and future roadmap of SWIFT to market Have multiple payments-related projects implementation with banks, FIs and/or PSPs in the MENA region (GCC and tier 1 banks projects are preferred). Excellent verbal, written, and interpersonal skills in English. Attention to details Excellent team player Excellent organizational and time management skills. Sharp analytical, problem-solving, and research skills. Background in software development is preferred.

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Job Summary:

Assisting business entities in designing their management systems in accordance with ISO 9001 “Quality Management System” and other ISO standards, and qualifying them to obtain certification. Job Role and Responsibilities: Assist in preparing the annual promotional plan for qualifying business entities for implementing QMS and other ISO standards. Assist in preparing technical and financial proposals for clients. Assist in preparing presentations to clients. Assist in reviewing the content of webpages for qualifying business entities for implementing QMS and other ISO standards. Assist in preparing engagement letters for clients. Assist in executing the engagements for qualifying business entities for implementing QMS and other ISO standards. Knowledge: ISO 9001 – Quality Management System Standard ISO 14001 – Environmental Management System Standard ISO 45001 – Occupational Health and Safety Management System Standard ISO 27001 – Information Security Management System Standard ISO 22301 – Business Continuity Management System Standard Technical Skills: Conducting gap analyses for Quality Management Systems and other ISO standards. Developing implementation action plans. Designing and drafting system implementation documents. Training business entity employees on system implementation. Performing internal audits and preparing related reports. Implementing corrective actions to address system gaps. Skills: Candidate Profile: Requirement open to all based in Kuwait Candidates. Bachelor’s degree in any major. Must have IRCA/CQI Certified Lead Auditor for ISO 9001 Quality Management Systems. 5 to 7 years of experience in ISO 9001 Quality Management System consulting and implementation as a primary focus, with experience in implementing other ISO standards considered an added advantage.

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We are seeking an experienced Project Manager to lead the implementation of Dynamics 365 FinOps projects. The ideal candidate will have a deep understanding of Dynamics 365 or equivalent ERP systems and proven experience in managing end-to-end implementation projects in the finance and operations space.

Employment Type: Permanent Job/Onsite

Interview: MS Teams

Experience Level: 5+ years

Key Responsibilities:

1. Lead and manage Dynamics 365 FinOps implementation projects.
2. Coordinate between stakeholders, technical teams, and clients to ensure timely delivery.
3. Develop and maintain project plans, manage budgets, and allocate resources effectively.
4. Oversee integration with other systems and modules.
5. Ensure alignment with business goals and compliance with internal processes.

Requirements:

1. 5+ years of experience in project management, with a focus on ERP implementations.
2. Strong understanding of Dynamics 365 FinOps or equivalent products.
3. Proven track record of delivering large-scale projects within scope, time, and budget.

Preferred Qualifications:

1. PMP or PRINCE2 certification is preferred.

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We are seeking an experienced Project Manager to lead the implementation of Dynamics 365 FinOps projects. The ideal candidate will have a deep understanding of Dynamics 365 or equivalent ERP systems and proven experience in managing end-to-end implementation projects in the finance and operations space. Employment Type:

Permanent Job/Onsite Interview:

MS Teams Experience Level:

5+ years Key Responsibilities:

Lead and manage Dynamics 365 FinOps implementation projects. Coordinate between stakeholders, technical teams, and clients to ensure timely delivery. Develop and maintain project plans, manage budgets, and allocate resources effectively. Oversee integration with other systems and modules. Ensure alignment with business goals and compliance with internal processes. Requirements:

5+ years of experience in project management, with a focus on ERP implementations. Strong understanding of Dynamics 365 FinOps or equivalent products. Proven track record of delivering large-scale projects within scope, time, and budget. Preferred Qualifications:

PMP or PRINCE2 certification is preferred.

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Overview

We are seeking an experienced Jira Engineer with strong expertise in Jira Service Management (JSM) Data Center and Confluence Data Center , to lead the implementation of a scalable, ITIL-aligned ITSM solution. The ideal candidate will possess both deep technical skills and strong functional understanding of ITSM practices.

Responsibilities

• ITSM Platform Implementation:
• Propose, architect, and implement Jira Service Management Data Center and Confluence Data Center .
• Design and configure workflows and automation in line with ITIL-based Incident, Problem, Change, and Service Request Management .
• Setup a multilingual self-service portal integrated with Confluence Knowledge Base.
• Implement JSM Assets (CMDB) for asset lifecycle management .
• Workflow & Automation:
• Configure custom workflows, request types, SLAs, automation rules, and escalation policies.
• Build SLA calendars, breach alerts, and routing logic based on ticket categories.
• Create dynamic forms and role-based access for different departments (IT, HR, Facilities, Admin).
• Integrations & Access Control:
• Integrate with Azure AD/LDAP (SSO) , email servers (IMAP/SMTP) , and HR systems/APIs .
• Work with vendors to define and document required REST APIs for 3rd-party system integration.
• Reporting & Dashboards:
• Design real-time, interactive dashboards and reports for SLA tracking, workload distribution, service metrics, and compliance.
• Enable department-level analytics and ensure audit-readiness.
• Confluence Knowledge Base:
• Link Confluence pages for automated knowledge suggestions during ticket submission.
• Define knowledge structure and permissions for internal users.
• Mobile & User Experience:
• Ensure optimized experience on iOS and Android native JSM apps .
• Customize portal UI for intuitive and localized user experience.

Required Skills and Experience

• Technical Skills:
• At least 3 years hands-on with Jira Service Management (preferably Data Center edition) .
• 2+ years experience implementing or managing Confluence as a Knowledge Base .
• Expertise in configuring advanced JIRA workflows, custom fields, automation, and SLA metrics.
• Experience with JSM Assets/Insight CMDB.
• Strong understanding of REST APIs , webhooks, and middleware for system integration.
• Knowledge of LDAP/SSO (Azure AD) integration.
• Familiarity with infrastructure requirements for DC setup.
• ITSM/Process Understanding:
• Solid understanding of ITIL practices .
• Experience implementing service catalogs, change management with risk matrices, and CAB workflows.
• Proven experience in ITSM/ITIL-aligned environments , ideally with exposure to multi-department ticketing systems and CMDB/Asset Management tools .
• Other:
• Ability to collaborate across departments (IT, HR, Admin, Facilities).
• Excellent documentation and communication skills.
• Experience supporting large-scale or multi-entity Jira environments.
• Preferred Qualifications:
• Atlassian certification in Jira Service Management or Jira Administration.
• Experience with scripting tools like Groovy (ScriptRunner), Java, or Automation for Jira.
• Knowledge of Atlassian Guard or Crowd for enterprise security.
Note

No explicit location or compensation details provided in the description.

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Overview

We are seeking an experienced

Jira Engineer

with strong expertise in

Jira Service Management (JSM) Data Center

and

Confluence Data Center , to lead the implementation of a scalable, ITIL-aligned ITSM solution. The ideal candidate will possess both deep technical skills and strong functional understanding of ITSM practices. Responsibilities

ITSM Platform Implementation: Propose, architect, and implement

Jira Service Management Data Center

and

Confluence Data Center . Design and configure workflows and automation in line with ITIL-based

Incident, Problem, Change, and Service Request Management . Setup a multilingual self-service portal integrated with Confluence Knowledge Base. Implement JSM Assets (CMDB) for

asset lifecycle management . Workflow & Automation: Configure custom workflows, request types, SLAs, automation rules, and escalation policies. Build SLA calendars, breach alerts, and routing logic based on ticket categories. Create dynamic forms and role-based access for different departments (IT, HR, Facilities, Admin). Integrations & Access Control: Integrate with

Azure AD/LDAP (SSO) ,

email servers (IMAP/SMTP) , and

HR systems/APIs . Work with vendors to define and document required REST APIs for 3rd-party system integration. Reporting & Dashboards: Design real-time, interactive dashboards and reports for SLA tracking, workload distribution, service metrics, and compliance. Enable department-level analytics and ensure audit-readiness. Confluence Knowledge Base: Link Confluence pages for automated knowledge suggestions during ticket submission. Define knowledge structure and permissions for internal users. Mobile & User Experience: Ensure optimized experience on

iOS and Android native JSM apps . Customize portal UI for intuitive and localized user experience. Required Skills and Experience

Technical Skills: At least 3 years

hands-on with

Jira Service Management (preferably Data Center edition) . 2+ years

experience implementing or managing

Confluence as a Knowledge Base . Expertise in configuring advanced JIRA workflows, custom fields, automation, and SLA metrics. Experience with

JSM Assets/Insight

CMDB. Strong understanding of

REST APIs , webhooks, and middleware for system integration. Knowledge of

LDAP/SSO (Azure AD)

integration. Familiarity with infrastructure requirements for DC setup. ITSM/Process Understanding: Solid understanding of

ITIL practices . Experience implementing service catalogs, change management with risk matrices, and CAB workflows. Proven experience in

ITSM/ITIL-aligned environments , ideally with exposure to

multi-department ticketing systems

and

CMDB/Asset Management tools . Other: Ability to collaborate across departments (IT, HR, Admin, Facilities). Excellent documentation and communication skills. Experience supporting large-scale or multi-entity Jira environments. Preferred Qualifications: Atlassian certification in Jira Service Management or Jira Administration. Experience with scripting tools like Groovy (ScriptRunner), Java, or Automation for Jira. Knowledge of Atlassian Guard or Crowd for enterprise security. Note

No explicit location or compensation details provided in the description.

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Overview

EPortal is actively recruiting for the role of Director - Oracle Project Management & Professional Services. In this role, you will be responsible for developing and implementing PMO processes and policies, direct project management staff, and work with other department leaders to define, prioritize, and develop projects and programs. You will direct and oversees the Program Management Office (PMO) to ensure programs and projects meet organization goals, objectives, and requirements.

Responsibilities

• Overseeing the project portfolio to ensure that all projects are aligned with the organization's goals and objectives.
• Establishing and maintaining project management tools, templates, and systems to support the PMO function.
• Building and maintaining relationships with stakeholders, including senior leaders, project managers, and project team members.
• Directing and managing the day-to-day operations of the PMO, including planning, organizing, and directing projects.
• Ensuring projects are delivered on time, within budget, and to the required quality standards.
• Developing and managing project forecasts and financial reports.
• Developing and implementing project management policies, procedures, and methodologies to ensure the successful delivery of projects.
• Monitoring project progress and providing regular updates to executive leadership on project status, risk, and issues.
• Identifying and managing project risks and issues, ensuring that appropriate action is taken to mitigate risk and resolve issues.
• Conduct post-project reviews to capture learnings and feedback for continuous improvement.

Minimum Requirements

• A bachelor’s degree in business, management information systems, or a related field.
• Master's degree is preferred.
• PMP, RMP, ACP, PgMP and P3O certifications or equivalent is required.
• A minimum of 10 years of experience in a similar role and industry.
• Experience in developing and implementing project management processes, methodologies, and tools.
• Strong financial acumen with the ability to manage project budgets and forecasts.
• Experience in managing and mitigating project risks and issues.
• Fluency in Arabic and English (spoken and written) is required.
• Fluency in MS Office Suite (particularly Excel).

Primary Location Kuwait-Computer Data Networks HQ

Job Director

Organization 80 CEO Office

Schedule Regular

Shift Standard

Job Type Full-time

Job Level Day Job

Job Posting Aug 16, 2025, 5:16:11 AM

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Job Description - Director - Oracle Project Management & Professional Services I)

Job Description

Director - Oracle Project Management & Professional Services - ( I )

Description

EPortal is actively recruiting for the role of Director - Oracle Project Management & Professional Services. In this role, you will be responsible for developing and implementing PMO processes and policies, direct project management staff, and work with other department leaders to define, prioritize, and develop projects and programs. You will direct and oversees the Program Management Office (PMO) to ensure programs and projects meet organization goals, objectives, and requirements.

Roles and Responsibilities

Your roles and responsibilities will include, but not be limited to, the following:

• Overseeing the project portfolio to ensure that all projects are aligned with the organization's goals and objectives.
• Establishing and maintaining project management tools, templates, and systems to support the PMO function.
• Building and maintaining relationships with stakeholders, including senior leaders, project managers, and project team members.
• Directing and managing the day-to-day operations of the PMO, including planning, organizing, and directing projects.
• Ensuring projects are delivered on time, within budget, and to the required quality standards.
• Developing and managing project forecasts and financial reports.
• Developing and implementing project management policies, procedures, and methodologies to ensure the successful delivery of projects.
• Monitoring project progress and providing regular updates to executive leadership on project status, risk, and issues.
• Identifying and managing project risks and issues, ensuring that appropriate action is taken to mitigate risk and resolve issues.

Conduct post-project reviews to capture learnings and feedback for continuous improvement.

Qualifications

To apply to this role, you must meet the below minimum requirements:

• A bachelor's degree in business, management information systems, or a related field.
• Master's degree is preferred.
• PMP, RMP, ACP, PgMP and P3O certifications or equivalent is required.
• A minimum of 10 years of experience in a similar role and industry.
• Experience in developing and implementing project management processes, methodologies, and tools.
• Strong financial acumen with the ability to manage project budgets and forecasts.
• Experience in managing and mitigating project risks and issues.
• Fluency in Arabic and English (spoken and written) is required.
• Fluency in MS Office Suite (particularly Excel).

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