7 IT Consultants jobs in Kuwait
Branch Manager- Immigration Consultants
Posted 7 days ago
Job Viewed
Job Description
We seek a dynamic and experienced Branch Manager to join our team at Trenity Immigration Consultants, a leading immigration consultancy. In this role, you will be responsible for overseeing the operations of our branch, managing a team of consultants.
Activities include:- Handling confidential and sensitive documents related to immigration programs, client analysis, options, contract closures, process monitoring, and case reporting updates.
- Managing a high volume of outbound calls, multi-tasking, and prioritizing client case processing.
- Reporting, communication, and strict adherence to client agreements.
- Meeting targets related to expectations, deadlines, and finances.
- Ensure monthly revenue targets are met across all business segments through direct supervision of staff.
- Develop and execute sales plans, conduct regular sales meetings, and motivate the team.
- Brief employees on sales goals, promotions, and relevant updates to support marketing efforts.
- Achieve sales targets and uphold the company's professional image.
- Create an environment of empowerment, respect, and accountability.
- Identify new prospects and opportunities to expand the business.
- Handle client objections and negotiate to reach positive outcomes.
- Participate in recruitment, interviewing, and staffing planning.
- Conduct business development meetings and maintain customer relationships.
- Consult with management on business trends and new service opportunities.
- Set pricing strategies considering costs, competition, and market demand.
- Ensure leads from e-marketing are followed up by counseling staff.
- Ensure timely collection of dues through branch staff.
- Maintain compliance with collection processes and report to Head Office within specified TAT.
- Meet collection targets via walk-ins, e-marketing, and referrals.
- Oversee daily operations to ensure smooth workflows and revenue goals.
- Verify client information and legal documents.
- Resolve customer complaints, refunds, and grievances promptly, maintaining satisfaction and strong relationships.
- Handle clients over phone and in person.
- Work effectively under pressure.
- Lead, train, and guide the sales team to achieve goals, fostering a positive work environment.
- Conduct regular training sessions to improve skills and performance.
- Provide comprehensive onboarding for new hires, including training and practical call applications.
- Pair new joiners with experienced staff for guidance.
- Ensure new staff attend counseling sessions with their buddy to learn effectively.
- Record necessary details such as SIM card number and laptop specs for new staff.
- Complete CRM entries accurately for new hires.
- Handle staff departures with proper handovers and exit formalities.
Branch Manager- Immigration Consultants
Posted 6 days ago
Job Viewed
Job Description
Activities include:
Handling confidential and sensitive documents related to immigration programs, client analysis, options, contract closures, process monitoring, and case reporting updates.
Managing a high volume of outbound calls, multi-tasking, and prioritizing client case processing.
Reporting, communication, and strict adherence to client agreements.
Meeting targets related to expectations, deadlines, and finances.
Key duties
Ensure monthly revenue targets are met across all business segments through direct supervision of staff.
Develop and execute sales plans, conduct regular sales meetings, and motivate the team.
Brief employees on sales goals, promotions, and relevant updates to support marketing efforts.
Achieve sales targets and uphold the company's professional image.
Create an environment of empowerment, respect, and accountability.
Identify new prospects and opportunities to expand the business.
Handle client objections and negotiate to reach positive outcomes.
Participate in recruitment, interviewing, and staffing planning.
Conduct business development meetings and maintain customer relationships.
Consult with management on business trends and new service opportunities.
Set pricing strategies considering costs, competition, and market demand.
Ensure leads from e-marketing are followed up by counseling staff.
Collections :
Ensure timely collection of dues through branch staff.
Maintain compliance with collection processes and report to Head Office within specified TAT.
Meet collection targets via walk-ins, e-marketing, and referrals.
Oversee daily operations to ensure smooth workflows and revenue goals.
Verify client information and legal documents.
Resolve customer complaints, refunds, and grievances promptly, maintaining satisfaction and strong relationships.
Handle clients over phone and in person.
Work effectively under pressure.
Training, Team Development and Onboarding
Lead, train, and guide the sales team to achieve goals, fostering a positive work environment.
Conduct regular training sessions to improve skills and performance.
Provide comprehensive onboarding for new hires, including training and practical call applications.
Pair new joiners with experienced staff for guidance.
Ensure new staff attend counseling sessions with their buddy to learn effectively.
Record necessary details such as SIM card number and laptop specs for new staff.
Complete CRM entries accurately for new hires.
Handle staff departures with proper handovers and exit formalities.
#J-18808-Ljbffr
Immigration Sales Consultants (Hindi,Urdu)
Posted 12 days ago
Job Viewed
Job Description
- Working with confidential and or sensitive documents on immigration programs, client analysis, immigration options, closing contracts, process monitoring, and case reporting updates.
- The high volume of outbound calls, multi-tasking, multi-priority management of client case processing.
- Reporting, communications, and strict adherence to client agreements.
- Meeting expectations, deadlines, and financial targets.
- Managing and responding to inbound leads via telephone, social media, and email.
- Managing outbound phone calls and emails.
- Responding to inquiries using pre-set business templates
- Advice on the overseas options available, so as to enable the candidates & their family to make an educated choice & the right decision.
- Give clear and accurate information based on the current immigration & visa laws & policies.
- Provide a fair and neutral evaluation of a candidate’s profile.
- Provide a personal global career strategy customized to their needs.
- Follow up on leads whilst providing ongoing guidance and advice
- Provide clear information on all programs we offer, and countries we provide visa/immigration services to.
- Develop and maintain strong client relationships.
- Meet targets and close contracts with clients.
- Maintain strong working relationships with all clients and colleagues.
- The ideal candidate must have:
- Prior experience in sales, negotiation, consulting, collections
- Proven ability in sales conversion.
- Strong interpersonal skills.
- Ability to communicate effectively and concisely to customers.
- Must be a team player.
- Must be able to handle clients over the phone and in person.
- Ability to work under pressure.
Immigration Sales Consultants (Hindi,Urdu)
Posted 4 days ago
Job Viewed
Job Description
Trenity Consultants is looking for experienced candidates who can sell migration services to clients for Permanent Residency and work permits for Canada, Australia, UK, or Europe.
Activities include:
Working with confidential and or sensitive documents on immigration programs, client analysis, immigration options, closing contracts, process monitoring, and case reporting updates. The high volume of outbound calls, multi-tasking, multi-priority management of client case processing. Reporting, communications, and strict adherence to client agreements. Meeting expectations, deadlines, and financial targets. Key duties for the Immigration Consultant position:
Managing and responding to inbound leads via telephone, social media, and email. Managing outbound phone calls and emails. Responding to inquiries using pre-set business templates Advice on the overseas options available, so as to enable the candidates & their family to make an educated choice & the right decision. Give clear and accurate information based on the current immigration & visa laws & policies. Provide a fair and neutral evaluation of a candidate’s profile. Provide a personal global career strategy customized to their needs. Follow up on leads whilst providing ongoing guidance and advice Provide clear information on all programs we offer, and countries we provide visa/immigration services to. Develop and maintain strong client relationships. Meet targets and close contracts with clients. Maintain strong working relationships with all clients and colleagues. Skills:
The ideal candidate must have: Prior experience in sales, negotiation, consulting, collections Proven ability in sales conversion. Strong interpersonal skills. Ability to communicate effectively and concisely to customers. Must be a team player. Must be able to handle clients over the phone and in person. Ability to work under pressure.
#J-18808-Ljbffr
Sales and Marketing Manager - Stratix Consultants
Posted today
Job Viewed
Job Description
- Minimum requirement is Bachelor’s Degree in Marketing ,Business Administration or in any relevant field.
- Age 25- 45 years
- Experience: 3 years minimum experience in the relevant field
This job has been sourced from an external job board.
Senior Specialist, Strategy & Business Analysis
Posted 3 days ago
Job Viewed
Job Description
Field:
Contract Type:
Full Time - Permanent
Location:
Closing Date:
31-Jul-2025
The CompanyOoredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The PurposeThe position entails undertaking project management, analysis, coordination, and is responsible for defining and updating strategies that drive growth for the company along with associated initiatives.
This position will work closely with the Strategy & Business Development unit team and with other divisions in portfolio strategy, financial planning, future trends, new growth opportunities, and competitor analysis.
This position provides a complete range of information and insights support to business managers, including decision support indicators based on targets, actual, assessment etc. to facilitate decision making.
This position will also monitor activities to ensure that they are in line with the agreed Strategy, KPIs, and Business Plan targets and perform various business analysis activities to ensure that Ooredoo Kuwait meets its strategic objectives.
Key Accountabilties & ResponsiblitiesSupport the development and monitoring of the company’s growth strategy and operational excellence based on analysis of industry trends, competitive threats, expansion opportunities and internal performance.
Support the definition of specific, measurable strategic goals for the company.
Support the design of business scaling & revenue growth strategy for Telecom.
Support Strategy & Business Development Director and team members to help set the overall strategic direction of the company, and to design key initiatives including growth strategy and operational excellence
Perform Trends analysis and new growth opportunity / competitor analysis including peers’ performance
Support with business integration & design strategy for revenue increase.
Provide information / trend analysis on emerging global markets.
Analyse commercial trends and performance and interpret them
Assist in the efficient designing / implementation of strategic initiatives.Assist in building, verifying and monitoring Ooredoo Kuwait Business Plan
Assist in building and updating the internal and external environment assessment as part of the strategic cycle
Support the Build-up of the strategic framework and market model and forecastsWork closely with the different teams across the organisation in the support of developing the business strategy and its sets of strategic initiatives.
Support the Business Planning and Strategy Development and cascading business strategy into the operational plans.
Provide reports and presentations for reviews.Deliver analytically rigorous and data-driven insights that assist the company executives in making strategic decisions and drive business prioritisation.
Deliver data-based insights to support actionable strategic direction, corporate prioritisation, and strategy communication (build link with Business intelligence team and finance to get the relevant feed of data and analysis)
Create and manage reporting systems.
Deliver periodic reports on key performance metrics for business parameters.
Set up measures and monitoring mechanisms to regulate and control the Costs initiatives
Conduct regular business and sensitivity analysis and report findings to Department head and leadership
Monitoring, tracking and reporting on the plan KPIs metrics on quarterly basis (and upon significant changes). Updating the plan periodically and report on results.
Analyse market share in value and volume
Analyse competitor activities and their performances
Prepare presentations with inputs and relevant insights to assist the management team in decision making
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by supervisor or other superiors.
QualificationsBachelor Degree in Business Administration / Management , Economics, Statistics, IT , or any relevant business field
Requirements3-4 years’ experience with a minimum 3 years’ experience in a related role is mandatory.
Track record in business analysis.
Good knowledge of telecom industry.
Possess financial acumen with the ability to link and correlated between business strategy/initiatives, operational plans and financial performance.
Strong analytical skills and financial modelling capabilities.
Good interpersonal & communication, presentation and facilitation skills.
Ability to communicate with various levels of management.
Ambitious and result driven. Ability to cope with deadlines
Ability to drill-down and perform root-cause analysis
Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities
Highly developed communication and reporting skills (verbal and written) in both Arabic (preferable) & English.
Good background about Mobile technology and industry
Excellent research capabilities and statistical analysis knowledge
Problem Solving & Analytical thinking skills
Concern for Standards/Efficiency
Being Collaborative and Cooperative
Tenacity, Resilience and Self-Management
Work under pressureExcellent computer skills and proven knowledge of data analysis using popular MS products specially Excel and Power Point
Deep insight in Forecasting: Accurate assessment of growth and profit potential
Note: you will be required to attach the following: #J-18808-LjbffrSenior Specialist, Strategy & Business Analysis
Posted 2 days ago
Job Viewed
Job Description
Field: Contract Type: Full Time - Permanent Location: Closing Date: 31-Jul-2025 The Company
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Purpose
The position entails undertaking project management, analysis, coordination, and is responsible for defining and updating strategies that drive growth for the company along with associated initiatives. This position will work closely with the Strategy & Business Development unit team and with other divisions in portfolio strategy, financial planning, future trends, new growth opportunities, and competitor analysis. This position provides a complete range of information and insights support to business managers, including decision support indicators based on targets, actual, assessment etc. to facilitate decision making. This position will also monitor activities to ensure that they are in line with the agreed Strategy, KPIs, and Business Plan targets and perform various business analysis activities to ensure that Ooredoo Kuwait meets its strategic objectives. Key Accountabilties & Responsiblities
Support the development and monitoring of the company’s growth strategy and operational excellence based on analysis of industry trends, competitive threats, expansion opportunities and internal performance. Support the definition of specific, measurable strategic goals for the company. Support the design of business scaling & revenue growth strategy for Telecom. Support Strategy & Business Development Director and team members to help set the overall strategic direction of the company, and to design key initiatives including growth strategy and operational excellence Perform Trends analysis and new growth opportunity / competitor analysis including peers’ performance Support with business integration & design strategy for revenue increase. Provide information / trend analysis on emerging global markets. Analyse commercial trends and performance and interpret them Assist in the efficient designing / implementation of strategic initiatives.Assist in building, verifying and monitoring Ooredoo Kuwait Business Plan Assist in building and updating the internal and external environment assessment as part of the strategic cycle Support the Build-up of the strategic framework and market model and forecastsWork closely with the different teams across the organisation in the support of developing the business strategy and its sets of strategic initiatives. Support the Business Planning and Strategy Development and cascading business strategy into the operational plans. Provide reports and presentations for reviews.Deliver analytically rigorous and data-driven insights that assist the company executives in making strategic decisions and drive business prioritisation. Deliver data-based insights to support actionable strategic direction, corporate prioritisation, and strategy communication (build link with Business intelligence team and finance to get the relevant feed of data and analysis) Create and manage reporting systems. Deliver periodic reports on key performance metrics for business parameters. Set up measures and monitoring mechanisms to regulate and control the Costs initiatives Conduct regular business and sensitivity analysis and report findings to Department head and leadership Monitoring, tracking and reporting on the plan KPIs metrics on quarterly basis (and upon significant changes). Updating the plan periodically and report on results. Analyse market share in value and volume Analyse competitor activities and their performances Prepare presentations with inputs and relevant insights to assist the management team in decision making Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications
Bachelor Degree in Business Administration / Management , Economics, Statistics, IT , or any relevant business field Requirements
3-4 years’ experience with a minimum 3 years’ experience in a related role is mandatory. Track record in business analysis. Good knowledge of telecom industry. Possess financial acumen with the ability to link and correlated between business strategy/initiatives, operational plans and financial performance. Strong analytical skills and financial modelling capabilities. Good interpersonal & communication, presentation and facilitation skills. Ability to communicate with various levels of management. Ambitious and result driven. Ability to cope with deadlines Ability to drill-down and perform root-cause analysis Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities Highly developed communication and reporting skills (verbal and written) in both Arabic (preferable) & English. Good background about Mobile technology and industry Excellent research capabilities and statistical analysis knowledge Problem Solving & Analytical thinking skills Concern for Standards/Efficiency Being Collaborative and Cooperative Tenacity, Resilience and Self-Management Work under pressureExcellent computer skills and proven knowledge of data analysis using popular MS products specially Excel and Power Point Deep insight in Forecasting: Accurate assessment of growth and profit potential Note: you will be required to attach the following: #J-18808-Ljbffr
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