14 Infrastructure Support jobs in Kuwait

NBK Wealth is a world-class wealth management group and part of the NBK Group - one of the Middle East's largest financial institutions. We offer holistic solutions that aim to protect and grow our client's wealth and strive towards having a positive impact and building legacies for our clients and generations to come. We follow a holistic client-centric approach to deeply understand our client’s needs to offer the best solutions. NBK Wealth is recruiting for a Senior Officer - System Administration for its Information Technology team in Kuwait. Role Summary: You will be responsible for installing, configuring, and maintaining our server and systems architecture, diagnosing hardware and software issues, and providing technical support to ensure the continuous availability of business systems. Key Responsibilities: Support users across multiple countries, utilizing local resources. Deploy, manage, and maintain Microsoft Exchange, SQL, Collaboration Servers, and Privileged Access Management (PAM) solutions. Install, configure, and administer Veritas Enterprise Vault and Back Office Systems (e.g., Advent Sage). Handle user account creation, profile setup, and password management. Manage open support cases, troubleshoot incidents, and leverage system logs and online resources for problem resolution. Plan and execute scheduled maintenance and upgrades, respond to system breakdowns, and diagnose hardware/software faults. Repair equipment, replace faulty parts, and test new technologies. Collaborate with support vendors to ensure timely resolution and system stability. Qualifications & Experience: Bachelor's Degree or equivalent in IT or related discipline. MCSE, VMware, and/or Virtualization certifications are required; Linux exposure is a plus. Certifications in Application Servers (Office 365, MS Exchange, MS SQL, MS SharePoint, MS Dynamics 365 CRM) are preferred. Minimum of 7 years (5+ on relevant technologies) experience supporting infrastructure for 300+ users, ideally in a banking environment. Strong knowledge of IT best practices, procedures, and policies. Hands-on experience with Windows and Linux platforms on VMware, Hyper-V, Nutanix, etc. Deep understanding of Office 365 and Azure services. Proficiency with Directory Services, Group Policies, and Windows 10/11 client management familiarity with security solutions such as DLP, EDR, SIEM. Solid background in backup/recovery tools like Veeam, Backup Exec, and PPDM/Data Domain systems. Experience with SAN storage, Data Domain, Brocade switches, Dell/EMC products (advantageous). Strong knowledge of networking, server administration, and virtualization technologies. Only applicants who meet the strict criteria outlined above will be contacted as part of the shortlisting process.

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• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.
• To create and implement standards and guidelines for operations.
• Monitoring servers, all applications and services (FTP, Mail) continuously
• Performing preventive maintenance on servers regularly
• supporting daily operations and help development team to resolve issues
• Providing direct support to users, including troubleshooting complex problems to ensure 100% uptime
• Escalation of developmental issues to development team
• Any other duties as assigned by line manager/management

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Installing and configuring computer hardware operating systems and applications; Monitoring and maintaining computer systems and networks; Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; Troubleshooting system and network problems and diagnosing and solving hardware or software faults; Replacing parts as required; Providing support, including procedural documentation and relevant reports; Following diagrams and written instructions to repair a fault or set up a system; Supporting the roll-out of new applications; Setting up new users' accounts and profiles and dealing with password issues; Responding within agreed time limits to call-outs; Working continuously on a task until completion (or referral to third parties, if appropriate); Prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals, such as software developers; Testing and evaluating new technology; Conducting electrical safety checks on computer equipment. To create and implement standards and guidelines for operations. Monitoring servers, all applications and services (FTP, Mail) continuously Performing preventive maintenance on servers regularly supporting daily operations and help development team to resolve issues Providing direct support to users, including troubleshooting complex problems to ensure 100% uptime Escalation of developmental issues to development team Any other duties as assigned by line manager/management

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The Director of Technical Support Services is responsible for providing strategic leadership and oversight across engineering, maintenance, and asset integrity functions. The role ensures operational excellence, lifecycle asset management, and compliance through robust systems, Lean and Six Sigma practices, and advanced asset management platforms.

The director also leads design control processes, equipment upgrade programs, and the establishment of manufacturing units, aligning technical capabilities with business growth and sustainability objectives.

Key Responsibilities

• Strategic Leadership: Define and execute the Technical Support Services strategy in alignment with corporate objectives and EVP – Support Services directives.
• Drive operational excellence through Lean and Six Sigma methodologies to enhance efficiency, reduce costs, and improve quality.
• Champion digital transformation, automation, and adoption of enterprise asset management platforms to strengthen data-driven decision-making.
• Lead and govern design control management processes to ensure systematic, compliant, and optimized execution of engineering projects.

Engineering & Technical Support Division

• Provide high-level technical expertise for design, troubleshooting, and continuous process improvement.
• Oversee the design, installation, commissioning, and optimization of new manufacturing units and facilities.
• Ensure robust design control management across all technical projects and product developments.
• Support process safety, ESG objectives, and technology innovation initiatives.

Maintenance & Reliability Division

• Develop predictive, preventive, and reliability-centered maintenance programs to maximize equipment uptime and extend lifecycle value.
• Lead major equipment upgrade initiatives, ensuring assets are aligned with evolving business needs and industry standards.
• Standardize maintenance practices across facilities using Lean tools, Six Sigma quality controls, and asset management platforms.
• Optimize cost efficiency while maintaining reliability, safety, and compliance.

Asset Integrity & Compliance Division

• Ensure integrity and compliance of all assets with international standards (API, ISO, ASME, etc.) and local regulatory requirements.
• Implement and oversee risk-based inspection programs and lifecycle integrity strategies.
• Maintain governance for technical compliance, HSE assurance, and regulatory audits.
• Drive sustainability initiatives through proactive asset lifecycle planning, upgrades, and replacement strategies.

People & Organizational Development

• Lead and mentor division managers, cultivating a high-performance and technically competent workforce.
• Embed Lean and Six Sigma culture across the directorate to build continuous improvement capabilities.
• Strengthen technical leadership and succession pipelines for long-term organizational resilience.

Governance & Reporting

• Prepare and present comprehensive reports on asset reliability, compliance, and engineering projects to the EVP – Support Services and executive management.
• Manage budgeting, capex planning, and prioritization of projects including manufacturing expansions and major equipment upgrades.
• Represent Technical Support Services in board-level reviews, audits, and cross-functional committees.

Skills

• Qualifications & Experience : Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline); Master’s degree preferred.
• Minimum 15 years of experience in engineering, maintenance, and asset integrity management, with at least 5 years in senior leadership.
• Proven expertise in asset management platforms (e.g., SAP EAM, Maximo, or similar).
• Demonstrated leadership in design control management processes, equipment upgrade programs, and manufacturing unit establishment.
• Certification in Lean and Six Sigma (Black Belt preferred) with successful track record of deploying continuous improvement projects.
• Strong knowledge of international standards (API, ISO, ASME, OSHA, etc.) and local regulatory frameworks.
• Experience in leading cross-functional projects and digital transformation in industrial or manufacturing environments.

Key Competencies

• Strategic vision with operational and financial acumen.
• Strong engineering and technical expertise across asset-heavy industries.
• Leadership and people development with a focus on Lean/Six Sigma practices.
• Advanced knowledge of enterprise asset management systems.
• Project management skills for design, commissioning, and upgrades of facilities.
• Risk management, compliance orientation, and problem-solving capabilities.
• Effective stakeholder communication and board-level presentation skills.

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The Director of Technical Support Services is responsible for providing strategic leadership and oversight across engineering, maintenance, and asset integrity functions. The role ensures operational excellence, lifecycle asset management, and compliance through robust systems, Lean and Six Sigma practices, and advanced asset management platforms. The director also leads design control processes, equipment upgrade programs, and the establishment of manufacturing units, aligning technical capabilities with business growth and sustainability objectives. Key Responsibilities

Strategic Leadership: Define and execute the Technical Support Services strategy in alignment with corporate objectives and EVP – Support Services directives. Drive operational excellence through Lean and Six Sigma methodologies to enhance efficiency, reduce costs, and improve quality. Champion digital transformation, automation, and adoption of enterprise asset management platforms to strengthen data-driven decision-making. Lead and govern design control management processes to ensure systematic, compliant, and optimized execution of engineering projects. Engineering & Technical Support Division

Provide high-level technical expertise for design, troubleshooting, and continuous process improvement. Oversee the design, installation, commissioning, and optimization of new manufacturing units and facilities. Ensure robust design control management across all technical projects and product developments. Support process safety, ESG objectives, and technology innovation initiatives. Maintenance & Reliability Division

Develop predictive, preventive, and reliability-centered maintenance programs to maximize equipment uptime and extend lifecycle value. Lead major equipment upgrade initiatives, ensuring assets are aligned with evolving business needs and industry standards. Standardize maintenance practices across facilities using Lean tools, Six Sigma quality controls, and asset management platforms. Optimize cost efficiency while maintaining reliability, safety, and compliance. Asset Integrity & Compliance Division

Ensure integrity and compliance of all assets with international standards (API, ISO, ASME, etc.) and local regulatory requirements. Implement and oversee risk-based inspection programs and lifecycle integrity strategies. Maintain governance for technical compliance, HSE assurance, and regulatory audits. Drive sustainability initiatives through proactive asset lifecycle planning, upgrades, and replacement strategies. People & Organizational Development

Lead and mentor division managers, cultivating a high-performance and technically competent workforce. Embed Lean and Six Sigma culture across the directorate to build continuous improvement capabilities. Strengthen technical leadership and succession pipelines for long-term organizational resilience. Governance & Reporting

Prepare and present comprehensive reports on asset reliability, compliance, and engineering projects to the EVP – Support Services and executive management. Manage budgeting, capex planning, and prioritization of projects including manufacturing expansions and major equipment upgrades. Represent Technical Support Services in board-level reviews, audits, and cross-functional committees. Skills

Qualifications & Experience : Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline); Master’s degree preferred. Minimum 15 years of experience in engineering, maintenance, and asset integrity management, with at least 5 years in senior leadership. Proven expertise in asset management platforms (e.g., SAP EAM, Maximo, or similar). Demonstrated leadership in design control management processes, equipment upgrade programs, and manufacturing unit establishment. Certification in Lean and Six Sigma (Black Belt preferred) with successful track record of deploying continuous improvement projects. Strong knowledge of international standards (API, ISO, ASME, OSHA, etc.) and local regulatory frameworks. Experience in leading cross-functional projects and digital transformation in industrial or manufacturing environments. Key Competencies

Strategic vision with operational and financial acumen. Strong engineering and technical expertise across asset-heavy industries. Leadership and people development with a focus on Lean/Six Sigma practices. Advanced knowledge of enterprise asset management systems. Project management skills for design, commissioning, and upgrades of facilities. Risk management, compliance orientation, and problem-solving capabilities. Effective stakeholder communication and board-level presentation skills.

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Job Description

We are seeking an IT Technical Support with social media experience. The ideal candidate should have:

• A suitable qualification that matches the vacant position
• Experience in digital marketing
• Experience with Google Ads, Search Engine Optimization (SEO), and more
• Experience in hardware, software, and networking
• Experience in recovering and securing lost emails
• Experience in creating and maintaining websites
• Experience with Meta Ads and other social media for creating and publishing
• Experience in printer and scanner
• Fluency in both English and Arabic languages is preferred
• Ability to work on multiple tasks
• A valid and transferable visa

The job offers immediate joining, free visa, accommodation, and health insurance. If you are interested, please send your CV to the WhatsApp number or email ID provided.

Contact information: Location: Hawally, Kuwait, Job Type: Full-Time, Company: Kuwait Jobs, Mobile: , Email:

#J-18808-Ljbffr

Job Description

We are seeking an IT Technical Support with social media experience. The ideal candidate should have: A suitable qualification that matches the vacant position Experience in digital marketing Experience with Google Ads, Search Engine Optimization (SEO), and more Experience in hardware, software, and networking Experience in recovering and securing lost emails Experience in creating and maintaining websites Experience with Meta Ads and other social media for creating and publishing Experience in printer and scanner Fluency in both English and Arabic languages is preferred Ability to work on multiple tasks A valid and transferable visa The job offers immediate joining, free visa, accommodation, and health insurance. If you are interested, please send your CV to the WhatsApp number or email ID provided. Contact information:

Location:

Hawally, Kuwait,

Job Type:

Full-Time,

Company:

Kuwait Jobs,

Mobile:

,

Email:



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Required Technical Support Engineer & Technician In Kuwait City. We are seeking a dynamic and eager-to-learn male individual to join our reputable organization. The ideal candidate will have a degree in Engineering/IT/Computer Science/ITI or a related field, as well as a strong desire to learn new things. Proficiency in telecommunications, switches, networking, and cabling is required, as is outstanding English communication skills. Proficiency in Arabic would be advantageous. Applicants must have a transferable residency permit. Please email your CV and a recent photo.

Salary range: 100-400 Kwd (no link provided with these advertisements).

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Overview

Position: IT Specialist – Technical Support. Applications for residents in Kuwait only. Location: Hawally, Kuwait. Job Type: Full-Time. Company: Kuwait Jobs. Email:

Responsibilities

• Troubleshoot hardware and software issues
• Knowledge of SQL databases
• Install, maintain, and troubleshoot networks
• Quick learner with the ability to adapt
• Ability to work independently
• Professional communication skills with staff and clients
• Proficient in English
• Arabic language added advantage
• Transferable residency (Iqama)

Qualifications

• Experience or familiarity with IT support tasks and customer service
• Relevant technical skills as listed in responsibilities

Application Details

• Location: Hawally, Kuwait
• Job Type: Full-Time
• Company: Kuwait Jobs
• Email:

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