19 Information Services jobs in Kuwait

**Additional Information**
**Job Number**
**Job Category** Information Technology
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.
Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

We are looking for an experienced and proactive

IT Manager

to lead our IT operations and ensure the smooth functioning of our technology systems. The IT Manager will be responsible for overseeing infrastructure, security, and support functions while aligning IT strategy with business goals. Responsibilities

Manage and oversee daily IT operations, including infrastructure, hardware, software, and networks. Develop and implement IT policies, procedures, and best practices. Ensure system security, data protection, and compliance with regulations. Lead IT projects, including system upgrades, new technology implementation, and process improvements. Manage vendor relationships and IT contracts. Provide technical support and guidance to staff across the organization. Supervise and develop IT team members. Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree is a plus). Proven experience (5+ years) in IT management or a senior IT leadership role. Strong knowledge of IT infrastructure, networking, cloud solutions, and cybersecurity. Experience in project management and vendor management. Excellent problem-solving, leadership, and communication skills.

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Overview

We are looking for an experienced IT Infrastructure Engineer to manage, maintain, upgrade, and support the core infrastructure systems. This role ensures the availability, performance, security, and scalability of enterprise platforms like Active Directory, Exchange, Citrix, Infoblox, Microsoft Identity Manager (MIM), Microsoft Azure, Intune, and Office 365. The ideal candidate will have hands-on experience with hybrid environments (on-premises and cloud), excellent troubleshooting skills, and a proactive approach to infrastructure optimization and security compliance.

Key Responsibilities

• System Administration & Support
  • Manage and administer Active Directory (user accounts, GPOs, trusts, replication, security policies).
  • Support and maintain Microsoft Exchange (mail flow, DAGs, mailbox policies, hybrid configuration with Office 365).
  • Administer and troubleshoot Citrix environments (virtual apps, load balancing, profile management).
  • Manage Infoblox for DNS, DHCP, and IPAM services.
  • Administer Microsoft Identity Manager (MIM) for identity lifecycle and synchronization.
  • Oversee Office 365 services (Exchange Online, Teams, OneDrive, SharePoint, licensing, compliance).
  • Manage Azure AD / Entra ID, including conditional access, PIM, and identity protection.
  • Administer Microsoft Intune (device management, compliance policies, app deployment).
• Maintenance & Upgrades
  • Apply patches, updates, and upgrades across infrastructure systems.
  • Monitor system performance and capacity, ensuring proactive scaling and availability.
  • Plan and execute infrastructure migrations (e.g., hybrid Exchange, Azure AD sync, Citrix, Infoblox upgrades).
• Security & Compliance
  • Implement and enforce security best practices (MFA, least privilege, encryption, monitoring).
  • Maintain compliance with corporate, industry, and regulatory requirements.
  • Work closely with security teams to remediate vulnerabilities and findings.
• Collaboration & Documentation
  • Collaborate with cross-functional teams (Networking, Security, DevOps, Application teams).
  • Maintain accurate system documentation, runbooks, and knowledge base articles.
  • Provide Tier 3/advanced support for incidents escalated from NOC/Service desk.

Qualifications & Skills

• Bachelor9s degree in computer science or equivalent
• 5+ years of experience in IT infrastructure roles with enterprise systems.
• Expertise in Active Directory, Exchange, Citrix, Infoblox, and Office 365 administration.
• Strong knowledge of Azure AD / Intune / MIM.
• Experience with hybrid cloud (on-premises + Azure).
• Familiarity with PowerShell scripting and automation.
• Understanding of security frameworks and best practices (ISO, PCI, NIST, CIS).

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Overview

We are seeking a Product + Project Manager to lead the development and continuous improvement of the Li3ib and Suffix applications & Wesbite. This role will drive product roadmaps, manage timelines, and ensure all tech deliverables are executed on time. Working closely with the CEO, the PM will translate business needs into technical requirements, oversee app performance, and ensure smooth project delivery.

Responsibilities

• Lead end-to-end management of Li3ib and Suffix applications.
• Define, maintain, and track the product roadmaps, ensuring milestones and deadlines are met.
• Manage app issues and bugs, ensuring quick resolutions and smooth user experiences.
• Oversee app store submissions, updates, and release management.
• Translate business and user needs into clear technical requirements (PRD).
• Prioritize features, enhancements, and fixes based on business value and urgency.
• Oversee testing, QA, and release cycles to ensure high-quality deployments.
• Maintain project documentation, status reports, and communication with stakeholders.
• Ensure timely delivery of all tasks while maintaining quality and budget control.

Key Skills & Qualifications

• Proven track record of managing mobile and web applications.
• Strong knowledge of Agile/Scrum project methodologies.
• Excellent coordination skills to manage cross-functional teams.
• Strong problem-solving and analytical skills.
• Familiarity with project management tools (e.g., Jira, Confluence, Zoho).
• Excellent communication and documentation skills.
• Ability to work under pressure and deliver within deadlines.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Product Management and Marketing

Industries

• Events Services

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Overview

We are looking for an experienced IT Infrastructure Engineer to manage, maintain, upgrade, and support the core infrastructure systems. This role ensures the availability, performance, security, and scalability of enterprise platforms like Active Directory, Exchange, Citrix, Infoblox, Microsoft Identity Manager (MIM), Microsoft Azure, Intune, and Office 365. The ideal candidate will have hands-on experience with hybrid environments (on-premises and cloud), excellent troubleshooting skills, and a proactive approach to infrastructure optimization and security compliance. Key Responsibilities

System Administration & Support

Manage and administer Active Directory (user accounts, GPOs, trusts, replication, security policies). Support and maintain Microsoft Exchange (mail flow, DAGs, mailbox policies, hybrid configuration with Office 365). Administer and troubleshoot Citrix environments (virtual apps, load balancing, profile management). Manage Infoblox for DNS, DHCP, and IPAM services. Administer Microsoft Identity Manager (MIM) for identity lifecycle and synchronization. Oversee Office 365 services (Exchange Online, Teams, OneDrive, SharePoint, licensing, compliance). Manage Azure AD / Entra ID, including conditional access, PIM, and identity protection. Administer Microsoft Intune (device management, compliance policies, app deployment).

Maintenance & Upgrades

Apply patches, updates, and upgrades across infrastructure systems. Monitor system performance and capacity, ensuring proactive scaling and availability. Plan and execute infrastructure migrations (e.g., hybrid Exchange, Azure AD sync, Citrix, Infoblox upgrades).

Security & Compliance

Implement and enforce security best practices (MFA, least privilege, encryption, monitoring). Maintain compliance with corporate, industry, and regulatory requirements. Work closely with security teams to remediate vulnerabilities and findings.

Collaboration & Documentation

Collaborate with cross-functional teams (Networking, Security, DevOps, Application teams). Maintain accurate system documentation, runbooks, and knowledge base articles. Provide Tier 3/advanced support for incidents escalated from NOC/Service desk.

Qualifications & Skills

Bachelor9s degree in computer science or equivalent 5+ years of experience in IT infrastructure roles with enterprise systems. Expertise in Active Directory, Exchange, Citrix, Infoblox, and Office 365 administration. Strong knowledge of Azure AD / Intune / MIM. Experience with hybrid cloud (on-premises + Azure). Familiarity with PowerShell scripting and automation. Understanding of security frameworks and best practices (ISO, PCI, NIST, CIS).

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Overview

We are seeking a Product + Project Manager to lead the development and continuous improvement of the Li3ib and Suffix applications & Wesbite. This role will drive product roadmaps, manage timelines, and ensure all tech deliverables are executed on time. Working closely with the CEO, the PM will translate business needs into technical requirements, oversee app performance, and ensure smooth project delivery. Responsibilities

Lead end-to-end management of Li3ib and Suffix applications. Define, maintain, and track the product roadmaps, ensuring milestones and deadlines are met. Manage app issues and bugs, ensuring quick resolutions and smooth user experiences. Oversee app store submissions, updates, and release management. Translate business and user needs into clear technical requirements (PRD). Prioritize features, enhancements, and fixes based on business value and urgency. Oversee testing, QA, and release cycles to ensure high-quality deployments. Maintain project documentation, status reports, and communication with stakeholders. Ensure timely delivery of all tasks while maintaining quality and budget control. Key Skills & Qualifications

Proven track record of managing mobile and web applications. Strong knowledge of Agile/Scrum project methodologies. Excellent coordination skills to manage cross-functional teams. Strong problem-solving and analytical skills. Familiarity with project management tools (e.g., Jira, Confluence, Zoho). Excellent communication and documentation skills. Ability to work under pressure and deliver within deadlines. Seniority level

Mid-Senior level Employment type

Full-time Job function

Product Management and Marketing Industries

Events Services

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Position Overview

American International University (AIU) in Kuwait is seeking a strategic and hands-on Executive Director of Information Technology to lead all enterprise technology systems across the university. This senior leader will oversee the Student Information System (Banner), Learning Management System (Canvas), Customer Relationship Management (Salesforce), Enterprise Resource Planning/Finance systems (Oracle), and analytics platforms (Tableau). The Executive Director will drive digital transformation, ensure operational excellence, and align IT initiatives with the university’s long-term strategic goals.

Key Responsibilities

• Lead the development and execution of a multi-year IT strategy aligned with institutional objectives.
• Oversee implementation, integration, and optimization of core enterprise platforms (Banner, Canvas, Salesforce, Oracle, Tableau).
• Drive data and analytics initiatives to support decision-making and institutional effectiveness.
• Establish strong cybersecurity, data privacy, and risk management policies.
• Collaborate with academic and administrative leaders to assess technology needs and drive user adoption.
• Lead, mentor, and develop a high-performing IT team with a culture of innovation and service.
• Manage the IT budget, vendor relationships, and technology contracts.
• Ensure compliance with institutional, accreditation, and regulatory standards.

Qualifications

• Master’s degree in Information Technology, Computer Science, or a related field (Doctorate preferred).
• 8–10+ years of progressive IT leadership experience, preferably in higher education.
• Direct experience with Banner, Canvas, Salesforce, Oracle Finance, and Tableau.
• Proven record in digital transformation, project management, and organizational change.
• Strong leadership, strategic planning, and communication skills.
• Relevant certifications (e.g., PMP, CISSP, ITIL, CCIO) are an advantage.

About American International University (AIU)

American International University (AIU) is a private, co-educational institution in Kuwait, established in 2019, offering undergraduate degree programs based on the American model of higher education. The language of instruction is English, and current programs span Engineering, Architecture & Design, and Business Administration.

For more information, visit

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Overview

American International University (AIU) in Kuwait is seeking a strategic and hands-on Executive Director of Information Technology to lead all enterprise technology systems across the university. This senior leader will oversee the Student Information System (Banner), Learning Management System (Canvas), Customer Relationship Management (Salesforce), Enterprise Resource Planning/Finance systems (Oracle), and analytics platforms (Tableau). The Executive Director will drive digital transformation, ensure operational excellence, and align IT initiatives with the university’s long-term strategic goals.

Key Responsibilities

• Lead the development and execution of a multi-year IT strategy aligned with institutional objectives.
• Oversee implementation, integration, and optimization of core enterprise platforms (Banner, Canvas, Salesforce, Oracle, Tableau).
• Drive data and analytics initiatives to support decision-making and institutional effectiveness.
• Establish strong cybersecurity, data privacy, and risk management policies.
• Collaborate with academic and administrative leaders to assess technology needs and drive user adoption.
• Lead, mentor, and develop a high-performing IT team with a culture of innovation and service.
• Manage the IT budget, vendor relationships, and technology contracts.
• Ensure compliance with institutional, accreditation, and regulatory standards.

Qualifications

• Master’s degree in Information Technology, Computer Science, or a related field (Doctorate preferred).
• 8–10+ years of progressive IT leadership experience, preferably in higher education.
• Direct experience with Banner, Canvas, Salesforce, Oracle Finance, and Tableau.
• Proven record in digital transformation, project management, and organizational change.
• Strong leadership, strategic planning, and communication skills.
• Relevant certifications (e.g., PMP, CISSP, ITIL, CCIO) are an advantage.

About American International University (AIU)

American International University (AIU) is a private, co-educational institution in Kuwait, established in 2019, offering undergraduate degree programs based on the American model of higher education. The language of instruction is English, and current programs span Engineering, Architecture & Design, and Business Administration.

For more information, visit

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Overview

Location: Fintas, Kuwait. Job Type: Full-Time. Company: Kuwait Jobs. Posted: 3 days ago.

Interested, send CV to

Responsibilities

• Installing network through IP addressing
• Working on proposed software's
• Troubleshoot and diagnose issues.

Requirements

• Proven experience as a Information Technology Network Engineer or similar role.
• Strong knowledge of Networking and IP addressing.
• Ability to solve network issues.
• Excellent problem-solving skills and attention to detail.
• Kuwait driving license

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