34 Hospitality Staff jobs in Kuwait

Under limited supervision of direct reporting authority, run the day-to-day operations of the reporting departments, ensuring that the facilities are properly maintained, incorporating innovative service culture to optimize the Patient/guest experience. Consistently inspects and enforces adherence to the hospital Standards of Excellence, Quality assurance & cost control measures of the departments, in alignment with the vision, mission, and values of the hospital.

Notice Period:

2-3 months Director/Manager:

HR Director Report To:

HR Director Department:

Administration Job Responsibilities:

Ensures the hospitality standards practiced by staff are in alignment and compliance with quality, health, and safety procedures. Acts as a liaison to coordinate the efforts of hospitality departments to optimize guest/patient experience and assist in handling customer complaints. Plans work schedules for individuals and teams and delegates assignments as necessary. Ensures clear and efficient communication and coordination with the departments of the hospital as required. Supervises the accomplishment of patients’ requests & concerns to ensure high levels of guest satisfaction. Plans the inventory needs, monitors, and manages the stock weekly/monthly or as required. Controls consumption of supplies and materials and supervises the stock level of the same. Ensures venues for meetings/events are well maintained with all their equipment and ready for smooth running of events and conferences being held in the hospitals. Identifies issues that jeopardize basic hospitality standards and recommends actions to the Management to address them in a cost-effective manner. Oversees the activities of contracted staff as stipulated in the contract. Studies the market practices in terms of hospitality services and introduces new ones to create a competitive edge. Establishes realistic and challenging operational goals/objectives, prioritizes well, projects needs and resources, anticipates problems, and implements plans, overall leading to a highly performing unit/department. Exercises effective control over subordinates to achieve objectives set; appraises objectively, provides apt feedback, coaches, provides positive reinforcement and recognition appropriately; resolves conflicts. Coordinates effectively with other services/disciplines in a systematic manner. Ensures staff are trained based on identified training needs and measures outcomes/objectives met. Pays careful attention to staff potential and facilitates career path. Manages budgets and financial plans as well as controlling expenditure of the department. Interviews and shortlists candidates in coordination with HR & PCA. Inspects the cleanliness of hospital facilities to ensure quality standards. Ensures safety standards (occupational and patient safety) are complied with. Performs miscellaneous job-related duties as assigned by the Hospital Administration. Education & Experience:

Bachelor’s degree / MBA, Master, or any additional certificates in Hospitality management. At least 5 years’ experience directly related to the duties and responsibilities specified. Skills and Requirements:

Fluent in both conversational and written English. Arabic optional. Customer forward. Tolerance for ambiguity and patience. Good communication skills. Team building—hiring, retaining, developing good people, and nurturing team spirit. Employee development and performance management. Problem-solving skills (conceptual and analytical). Emotional intelligence. Personal competence (self-awareness, self-regulation, and motivation). Social competence (empathy and social skills). Details and results orientation. Efficient and timely decision-making. Project management and execution—delivery. Record keeping. Knowledge of required organizational practices and accreditation standards relevant to the area of work. Knowledge of Kuwait culture. Grip on technical knowledge/domain. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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We are calling all Chefs (Commis, Chef de Partie, Pastry Chefs, Sous Chef, Grilled Chefs, Head Chef, Executive Chef, and other chefs), F&B staffs and professionals, Restaurant Managers and staffs, Banquet Managers and staffs, and all other professionals in the Hospitality industry who are wanting to take their opportunity in Australia as skilled professionals, trainees, apprenticeship, students out there, we can help and assist you with your Australian dream.

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**Job Types**: Full-time, Internship, New grad

COVID-19 considerations:
Ability to commute/relocate:

- Kuwait City: Reliably commute or planning to relocate before starting work (required)

We are calling all Chefs (Commis, Chef de Partie, Pastry Chefs, Sous Chef, Grilled Chefs, Head Chef, Executive Chef, and other chefs), F&B staffs and professionals, Restaurant Managers and staffs, Banquet Managers and staffs, and all other professionals in the Hospitality industry who are wanting to take their opportunity in Australia as skilled professionals, trainees, apprenticeship, students out there, we can help and assist you with your Australian dream.

chefs #hospitality #hospitalityjobs #restaurantmanagers #restaurantsupervisors #commichef #chefdepartie #executivechef #pastrychef #souschef #headchef #SauceChef #LineCook(Commis) #banquetmanagers #chefs #f&bprofessionals #barista

**Job Types**: Full-time, Internship, New grad

COVID-19 considerations:
Ability to commute/relocate:

- Kuwait City: Reliably commute or planning to relocate before starting work (required)

We are calling all Chefs (Commis, Chef de Partie, Pastry Chefs, Sous Chef, Grilled Chefs, Head Chef, Executive Chef, and other chefs), F&B staffs and professionals, Restaurant Managers and staffs, Banquet Managers and staffs, and all other professionals in the Hospitality industry who are wanting to take their opportunity in Australia as skilled professionals, trainees, apprenticeship, students out there, we can help and assist you with your Australian dream.

chefs #hospitality #hospitalityjobs #restaurantmanagers #restaurantsupervisors #commichef #chefdepartie #executivechef #pastrychef #souschef #headchef #SauceChef #LineCook(Commis) #banquetmanagers #chefs #f&bprofessionals #barista

**Job Types**: Full-time, Internship, New grad

COVID-19 considerations:
Ability to commute/relocate:

- Kuwait City: Reliably commute or planning to relocate before starting work (required)

We are calling all Chefs (Commis, Chef de Partie, Pastry Chefs, Sous Chef, Grilled Chefs, Head Chef, Executive Chef, and other chefs), F&B staffs and professionals, Restaurant Managers and staffs, Banquet Managers and staffs, and all other professionals in the Hospitality industry who are wanting to take their opportunity in Australia as skilled professionals, trainees, apprenticeship, students out there, we can help and assist you with your Australian dream.

chefs #hospitality #hospitalityjobs #restaurantmanagers #restaurantsupervisors #commichef #chefdepartie #executivechef #pastrychef #souschef #headchef #SauceChef #LineCook(Commis) #banquetmanagers #chefs #f&bprofessionals #barista

**Job Types**: Full-time, Internship, New grad

COVID-19 considerations:
Ability to commute/relocate:

- Kuwait City: Reliably commute or planning to relocate before starting work (required)

**Additional Information**
**Job Number** 25098222
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)

CLOSING DATE

Role Description

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis.

JOB RESPONSIBILITIES Key Responsibilities

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.

Provide customers with accurate information at all times.

Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.

Create complaint tickets correctly and in adherence with policies and procedures.

Update the database with the most recent customer information.

Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary.

Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.

Escalate cases that require intervention by the Call Service Manager.

Assist colleagues and foster an environment of teamwork and collaboration.

Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.

Participates in project work where applicable.

JOB REQUIREMENTS Age:

Between 25-30

FEMALE

Education:

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable.

Experience:

Minimum 2-4 years in a similar position or related to business.

Relevant Experience: 0-2 years of experience in the automotive industry.

Competency & Skills:

• Prior experience in a customer service role
• Bilingual (Fluency in Arabic and English languages)
• Willing to work two shifts
• Customer-focused Service, Telephone Manners, and Customer Support skills
• Strong communication and interpersonal abilities
• Problem-solving skills and ability to adapt to various situations
• Previous experience in a customer service role
• Knowledge of luxury automotive brands is a plus

BENEFITS APPLY

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician

PERSONAL INFORMATION

First name *

Last name *

Phone Number (+965) *

Email - (ex. ) *

Nationality *

Age *

Gender * Male
Female

Do you have a Bachelor's Degree / Equivalent in Relevant field? * Yes No

Educational Details - (ex. Bachelors In Business Administration) *

RESIDENCY STATUS

Country of Residence *

Are you currently in Kuwait? * Yes
No

Passport Number *

Passport Validity (DD/MM/YYY *

Do you have a Valid Kuwaiti Driving License

EMPLOYEMENT INFORMATION

Current - Past Employer *

Current Position *

Reason for Leaving

Current Salary (KWD) *

Expected Salary *

Covering letter (Optional)

Upload CV (in English, PDF or Word Forrmat)

UPLOAD YOUR FILE

Additional Documents

UPLOAD YOUR FILE

How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral

By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time.

Email me a copy of this application Email me a copy of this application

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Customer Service Representative - Credit

The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.

Job Responsibilities

• Processing all credit transactions for electronics, Furniture and online.
• Validate and ensure documentation compliance, and authenticity.
• Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
• Ensure accuracy of all calculations.
• Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.
• Ensure that the Individual monthly sales targets is met.
• Ensure that the company standard for customer satisfaction is met and maintained.
• Selling related Easy Credit products and Services
• Credit collection & instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.
• Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )
• End-Of-Day Transactions batches.
• Cash and K-Net reconciliation at End-Of-Day Batches

Candidate Requirements

• 0 – 2 years of experience.
• 2-year Diploma in a relevant field.
• Customer-centric attitude.
• Excellent communication skills.
• Basic computer skills.
• Bi-lingual (Arabic/English) preferred.

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Job Responsibilities

1. Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls (i.e., greeting and being polite).
2. Analyze the type of call and ensure proper understanding of the customer need, taking necessary actions based on the need.
3. Acknowledge, act, and respond to any emails received for the customer care team in a timely manner.
4. Promote COMPANY services, provide rates (cash), and sell COMPANY products and services for incoming inquiries.
5. Forward any potential leads to the sales administrator.
6. Arrange for pick-up bookings via CORE.
7. Arrange for all RPI bookings from local BH customers and other COMPANY offices as per the standard RPI booking process.
8. Prepare job cards for all inbound requests via partner network and forward them to Finance on a daily/weekly basis.
9. Handle inquiries regarding shipment status, tracking, and updating customers with information about their shipments.
10. Open tickets in case of any service failures and monitor for resolution and closure of tickets.
11. Handle all incoming tickets for the CS team as assigned. Coordinate with other departments, reassign, resolve, and close tickets as per COMPANY standards and timelines.
12. Handle all customer complaints. Receive, log, coordinate, prepare necessary documents, escalate, open tickets, and resolve all customer complaints depending on the severity, type of complaint, and as per COMPANY guidelines on standard complaint handling processes.
13. Coordinate with customers, prepare, and forward any claim documents to the relevant department as per the claim process.
14. Coordinate and facilitate any investigation for lost or damaged shipments with customers and/or any other COMPANY internal departments.
15. Ensure all customer service reports and data are provided to the Supervisor/Manager on time and as per set deadlines.
16. Ensure all customer service-related documents are retained, filed, and archived as per COMPANY standards.
17. Perform any other assignments as required/requested by your supervisor or manager.

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