62 Hospitality Lead jobs in Kuwait
Guest Services Supervisor (Concierge), PRE OPENING

Posted 5 days ago
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Job Description
**Job Number** 25098222
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Restaurant Manager
Posted 4 days ago
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Job Description
The Role
The restaurant/store manage r is responsible for the restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. The role requires managing, training of the staffs on the brand standard and ensure compliance of all the aspect of the products which delivered to the customers. SM is expected to lead, motivate, and mentor others in the restaurant while making a direct impact on the business by increasing sales and delivering excellent customer service.
The Responsibilities:
• Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention).
• Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts.
• Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings.
• Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control and security procedures, maintaining inventory, managing worker, and reviewing financial reporting to enhance restaurant results.
• Ability to prepare and interpret financial and operational reports and schedules, analyze data and develop solutions to ensure operating goals are achieved.
•Directs restaurant operations on responsibility for customer service, brand standards execution and employee training.
• Achieves controllable profit and cash flow by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result.
• Ensures all equipment and facilities are in compliance with company standards and government regulations and takes corrective action when required.
• Monitors security procedures are in place to protect employees, customer and company assets
• Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms.
• Works to create and maintain an enjoyable and respectful environment for our customer and employees.
• Follows management cash handling, inventory and other operational procedures as outlined in company standards.
• Ensure all food safety procedures are strictly followed and are as per local municipality regulations. (Baladiya).
• Creating a friendly and welcoming environment for both customers and staffs.
• Monitoring and keeping track of service complaints and feedback from the customers to ensure satisfaction both product quality and service.
• Perform other task as assigned.
Skills
The Qualifications:
- At least 7+ years of relevant experience in fast casual operations
- Computer literate
- Experience in the Food & Beverage preferred
- Related business degree or equivalent professional qualification
Restaurant Manager
Posted 4 days ago
Job Viewed
Job Description
Job Description:
- Recruit, train, and motivate staff to ensure optimal performance and adherence to company standards.
- Manage daily restaurant operations, ensuring high-quality food preparation and presentation in line with brand specifications
- Monitor and control inventory, review wastage sheets, and manage budgets to meet financial objectives
- Address customer inquiries and complaints promptly, ensuring a positive dining experience
Skills
Position Title: Restaurant Manager
Employment Type: Full Time
Salary: up to 900 KWD all-inclusive depending on experience and qualifications
Benefits: Airline Ticket
Job Location: Kuwait City, Kuwait
About the Client:
A well-known restaurant group of unique concepts continuously expanding in GCC, headquartered in KuwaitCity,Kuwait
Qualifications:
- Male, 40 years old and below
- Bachelor’s degree in hospitality, Food & Beverage, or related field with 5 years’ F&B experience, including 2 years in management
- 5+ years' F&B experience, specializing in Italian, American, and Pan-Asian cuisines (Cantonese/Chinese, Thai/Vietnamese)
- Background in premium brands (South Africa/Eastern Europe, non-hotel); skilled in MS Office, POS, and financial basics
Restaurant Manager
Posted 4 days ago
Job Viewed
Job Description
The Restaurant Manager plays a pivotal role in ensuring the smooth operation of a restaurant while delivering exceptional dining experiences. This position requires a blend of leadership, customer service, and operational skills to manage staff, oversee food quality, and maintain high standards of service. The Restaurant Manager is responsible for creating a welcoming atmosphere, managing budgets, and driving sales while ensuring compliance with health and safety regulations. A successful candidate will be adept at problem-solving and possess strong communication skills to effectively interact with both staff and customers.
Responsibilities:
- Oversee daily restaurant operations, ensuring efficient service and high-quality food.
- Manage staff recruitment, training, and performance evaluations to build a strong team.
- Develop and implement marketing strategies to increase customer engagement and sales.
- Monitor inventory levels and order supplies to maintain optimal stock.
- Ensure compliance with health and safety regulations and maintain cleanliness standards.
- Handle customer complaints and feedback to enhance the dining experience.
- Prepare financial reports and manage budgets to ensure profitability.
- Coordinate with kitchen staff to ensure timely food preparation and delivery.
- Organize special events and promotions to attract new customers.
- Stay updated with industry trends to implement best practices in restaurant management.
Preferred Candidate:
- Proven experience in restaurant management or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and handle multiple tasks.
- Customer-focused mindset with a passion for the food service industry.
- Financial acumen and experience in budget management.
- Knowledge of food safety regulations and best practices.
- Flexibility to work evenings, weekends, and holidays as needed.
- Creative problem-solving skills to address operational challenges.
- Strong organizational skills to manage various aspects of the restaurant.
Skills
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Financial management and budgeting expertise.
- Knowledge of food safety and hygiene regulations.
- Proficiency in inventory management and supply chain logistics.
- Ability to develop marketing strategies for customer engagement.
- Problem-solving and critical thinking skills.
- Flexibility and adaptability in a fast-paced environment.
Restaurant Manager
Posted 4 days ago
Job Viewed
Job Description
Position Title: Restaurant Manager (4 vacancies)
Employment Type: Full Time
Salary: 900 KWD all-inclusive depending on experience and qualifications
Job Location: Kuwait
About the Client:
A well-known restaurant group of unique concepts continuously expanding in GCC, headquartered in KuwaitCity,Kuwait
Job Description:
- Recruit, train, and motivate staff to ensure optimal performance and adherence to company standards.
- Manage daily restaurant operations, ensuring high-quality food preparation and presentation in line with brand specifications
- Monitor and control inventory, review wastage sheets, and manage budgets to meet financial objectives
- Address customer inquiries and complaints promptly, ensuring a positive dining experience
Skills
Qualifications:
- Bachelor’s degree in hospitality, Food & Beverage, or related field with 5 years’ F&B experience, including 2 years in management
- 5+ years' F&B experience, specializing in Italian, American, and Pan-Asian cuisines (Cantonese/Chinese, Thai/Vietnamese)
- Background in premium brands (South Africa/Eastern Europe, non-hotel); skilled in MS Office, POS, and financial basics
Restaurant Manager
Posted 4 days ago
Job Viewed
Job Description
The Restaurant Manager is a pivotal role in the hospitality industry, responsible for overseeing the daily operations of a restaurant. This position requires a blend of leadership, customer service, and financial acumen to ensure the establishment runs smoothly and profitably. The Restaurant Manager plays a crucial role in creating a welcoming atmosphere for guests while managing staff and maintaining high standards of food and service quality.
Responsibilities:
- Oversee daily restaurant operations, ensuring efficient service and customer satisfaction.
- Manage staff recruitment, training, and performance evaluations to build a strong team.
- Develop and implement operational policies and procedures to enhance efficiency.
- Monitor inventory levels and order supplies to maintain optimal stock.
- Prepare and manage budgets, ensuring financial targets are met.
- Handle customer complaints and feedback to improve service quality.
- Coordinate with kitchen staff to ensure timely food preparation and presentation.
- Plan and execute marketing strategies to attract new customers.
- Ensure compliance with health and safety regulations.
- Conduct regular inspections of the restaurant to maintain cleanliness and organization.
Preferred Candidate:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven experience in a similar role within the hospitality industry.
- Ability to work in a fast-paced environment and handle stress effectively.
- Strong financial acumen and budget management skills.
- Passion for delivering exceptional customer service.
- Creative problem-solving skills to address operational challenges.
- Flexibility to work varied hours, including weekends and holidays.
- Knowledge of food safety regulations and standards.
- Ability to foster a positive work culture and motivate staff.
Skills
- Proficient in restaurant management software and POS systems.
- Strong organizational and multitasking abilities.
- Excellent customer service and conflict resolution skills.
- Knowledge of food and beverage pairings and menu development.
- Ability to analyze financial reports and make data-driven decisions.
- Effective marketing and promotional skills.
- Understanding of health and safety regulations.
- Strong leadership and team-building capabilities.
Restaurant Manager
Posted 9 days ago
Job Viewed
Job Description
Restaurant Manager job vacancy in Al-Kuwait, Kuwait
Position: Restaurant ManagerLocation: Al-Kuwait
Salary: 1000
Immigrants Welcome: Yes
We are looking for an experienced and dynamic Restaurant Manager to join our team in Al-Kuwait. The successful candidate will be responsible for overseeing the daily operations of the restaurant, ensuring outstanding customer service, and managing staff.
Responsibilities include, but are not limited to:- Set and achieve high standards of customer service; ensure that all customers receive prompt, courteous service.
- Maintain a clean, safe working environment by adhering to health and safety guidelines.
- Develop strategies to increase customer engagement and satisfaction.
- Manage staff schedules and ensure adequate coverage for all shifts.
- Monitor staff performance and provide feedback on a regular basis.
- Train new staff on restaurant policies and procedures.
- Monitor inventory levels; order supplies when necessary.
- Handle customer inquiries/complaints in a timely, professional manner.
- Prepare reports on sales, profits, cash flow, etc., as required by upper management.
- Proven experience as a Restaurant Manager or similar role
- Excellent organizational and leadership skills
- Outstanding communication abilities
- In-depth knowledge of food preparation techniques and safety standards
- Fluent in English (verbal & written)
We welcome applications from immigrants to this position — please note that you must have valid documentation to work in Al-Kuwait. If you believe you possess the necessary qualifications for this position, please submit your CV today!
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Restaurant Manager
Posted 11 days ago
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Job Description
Restaurant Manager - Indian Cuisine (Al Ahmadi, Kuwait)
We are seeking a highly skilled and experienced Indian Restaurant Manager to oversee operations in Al Ahmadi, Kuwait. The role involves managing staff, ensuring excellent customer service, and handling financial responsibilities.
Qualifications:
- Previous experience as a Restaurant Manager in an Indian cuisine restaurant
- Knowledge of Indian food and culture
- Strong leadership skills and ability to manage a diverse team
- Fluency in English
Responsibilities:
- Create a positive work environment
- Maintain high service standards
- Maximize profitability
- Handle issues effectively with problem-solving skills
This is a full-time position offering a salary of $1300 per month. Accommodation is not provided. If you are passionate about Indian cuisine and have proven restaurant management experience, we would love to hear from you!
Note: This job posting is active and accepting applications.
#J-18808-LjbffrRestaurant Manager
Posted 11 days ago
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Job Description
Restaurant Manager - Malayalee Preferred (Ar Rumaythiyah)
We are seeking a talented and experienced Restaurant Manager to join our team in Ar Rumaythiyah. As a Malayalee preferred establishment, we are looking for a candidate who is fluent in English and has a strong understanding of Malayalee culture and cuisine.
In this role, you will be responsible for overseeing all aspects of the restaurant's operations, including managing staff, ensuring high quality service and food standards, and maintaining a positive customer experience. You must have at least 3 years of experience as a Restaurant Manager and be able to work well under pressure.
This is a contract position with a salary of 1600. Accommodation is not provided, but we do offer free visa and ticket for the right candidate. If you have what it takes to lead our restaurant to success, please apply now. We look forward to hearing from you!
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#J-18808-LjbffrRestaurant Manager
Posted 11 days ago
Job Viewed
Job Description
- Oversee daily restaurant operations, ensuring that all standards of service and food quality are met consistently.
- Implement and uphold health and safety regulations, ensuring the restaurant complies with local laws and industry standards.
- Monitor customer feedback and satisfaction, addressing concerns promptly to maintain high service standards.
- Coordinate with suppliers to ensure timely delivery of high-quality ingredients while negotiating favorable contracts.
- Oversee inventory management, minimizing waste and ensuring that stock levels meet operational requirements.
Desired Candidate Profile
- Bachelor's degree in Hospitality Management or a related field, providing a strong foundation in restaurant operations.
- Minimum of 3-5 years of experience in restaurant management, showcasing a proven track record of success in a fast-paced environment.
- Fluency in English is required, with additional language skills being a valuable asset in diverse customer settings.
- Strong technical skills in point-of-sale systems and inventory management software, ensuring efficient operations.
- Exceptional leadership abilities, inspiring staff and creating a positive atmosphere that encourages teamwork.
- Excellent communication and interpersonal skills, fostering strong relationships with staff, customers, and vendors.
- Detail-oriented, with strong organizational skills to manage multiple tasks effectively and efficiently.
- A proactive problem-solver, able to think on their feet and adapt to changing circumstances in a dynamic environment.
Employment Type
- Full Time
Company Industry
- Restaurants
- Catering
- Food Services
Department / Functional Area
- Chefs
- F&B
- Front Desk
Keywords
- Fine Dining Service
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