46 Guest Relations jobs in Kuwait

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe, and Asia. Since 1999, Jumeirah has been renowned for its iconic properties, including the Jumeirah Burj Al Arab, and offers distinguished beachfront resorts, city hotels, and luxury residences worldwide. The brand is committed to warm, generous service and crafting distinctive experiences for guests.

About Jumeirah Messilah Beach Hotel and Spa:

This beachfront resort in Kuwait offers easy access to the Central Business District, airport, and attractions. It features 316 rooms and suites, 80 residential suites, 12 villas, seven dining outlets, Talise Spa, a 200-meter private beach, pools, and extensive conference facilities including the Badriah ballroom.

About The Job:

We are seeking a Guest Relations Executive to join the Front Office team at Jumeirah Messilah Beach . The main duties include:

• Welcoming and registering guests, issuing room keys, and processing check-out payments.
• Assisting guests throughout their stay, ensuring requests are met and privacy maintained.
• Maintaining accurate guest records in the Opera system, including passport scans for CID reports.
• Ensuring the Guest Services desk is fully operational, stocked, and prepared.
• Upselling to maximize room revenue and securing the best rates for walk-in guests.
• Attending daily briefings, updating supervisors on challenges, and assisting with administrative tasks like filing and report routing.

About You:

The ideal candidate will have:

• Minimum 2 years of experience in a similar role within a five-star hotel.
• Ability to anticipate guest needs and respond with hospitality.
• Experience working in a multicultural environment.
• Highly organized, capable of multitasking, and a team player.

About The Benefits:

In addition to generous F&B benefits and discounted hotel rates worldwide, this role offers attractive employee benefits, including:

• Tax-free salary paid in Kuwaiti Dinar (KWD).
• 30 days of annual leave.
• Provided flight tickets and accommodation.
• Comprehensive life insurance.
• Monthly service charge.

Front Desk, First Impressions & Fabulous Vibes — We’re Hiring a Receptionist at Boutiqaat!

At Boutiqaat , we’re more than a beauty and fashion platform—we’re a bold, digital lifestyle brand leading the e-commerce wave across the GCC. With style, tech, and customer obsession at our core, we create experiences that make people feel seen, heard, and valued.

Now we’re on the hunt for the face and voice of Boutiqaat —a Receptionist who’s polished, professional, and brings a positive presence to every conversation.

What You’ll Be Doing:

• Welcoming visitors, partners, and VIPs with warmth, confidence, and efficiency.
• Managing calls, emails, and inquiries like a pro—connecting people to the right department with ease.
• Maintaining a tidy, organized front-desk area that reflects our sleek, modern brand.
• Supporting admin tasks and office coordination to keep our operations running smoothly.
• Being the go-to point of contact for all things “first impression”—because you set the tone.

What You Bring to the Table:

• A charming, confident, and approachable personality with exceptional communication skills.
• Fluency in English and Arabic is Mandatory.
• Previous experience in a receptionist, customer service, or front-desk role.
• Professionalism, punctuality, and the ability to handle multiple tasks with grace.
• Tech-savvy mindset and comfort using basic office tools and phone/email systems.

Why Boutiqaat:

Because we don’t do ordinary. At Boutiqaat, you’ll be part of a vibrant, youthful environment where style meets innovation. We celebrate creativity, empower individuality, and offer growth opportunities that match your ambition. This is more than a job—it’s your runway to something bigger.

Ready to be the first smile people see and the voice they remember?

Apply now and make your mark at Boutiqaat.

Join to apply for the Front Desk Receptionist role at Four Seasons Hotels and Resorts

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design.

About The Role
The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What You Will Do

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Responds to all guest requests in an accurate and timely manner.
• Resolves guest complaints, and finds opportunities to recognize and personalize the service experience for all guests

What You Bring

• One + years' experience working within a luxury hotel or similar environment is considered an asset
• Excellent interpersonal skills and communication skills
• Cross cultural sensitivity, and customer service orientation
• Guest centricity and understanding the importance of guest’s preferences.
• Excellent communication skills in both English and Arabic.

What We Offer

• Full board single accommodation in a high-quality, well-resourced compound.
• Complimentary nights at Four Seasons Hotels worldwide.
• Paid home leave tickets.
• Quality employee meals.
• Free transportation to and from work.
• High-speed Wi-Fi in staff accommodation and transport.
• Regular social and sporting events.

Work Authorization
Hotel will apply for the work authorization for the successful candidate

We are an equal opportunities employer and welcome applications from diverse candidates.

Overview

Receptionist - Mountain Heritage Hotel & Falls Retreat

• Previous experience in hotel front desk or housekeeping (desirable)
• Must be a people person
• You have the ability to work independently
• Must be immaculately groomed
• A willingness to go above and beyond for all of our guests
• The ability to show initiative and to be self-motivated
• A friendly and outgoing personality
• Ability to work under pressure
• Flexibility to work on a 7-day rotating roster including days, evenings, weekends, and public holidays.

WHATSAPP:

Join to apply for the Front Desk Agent role at Millennium Central Kuwait Downtown Hotel

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.