33 Grocery Manager jobs in Kuwait

# Administration Manager - HR Department (Kuwaiti and Non- Kuwaiti preferred) Admin Staff Team - Jahrah, Kuwait Administration Manager - HR Department (Kuwaiti preferred) American International University -

Reports to: Director HR & Admin Job Role

This position oversees and manages all transactions related to government relations, visas, residencies, PUC approvals, and apartments, transportation, and other logistics for staff members of AIU Kuwait. You will work closely with the HR Team in ensuring efficient employee relations and administration. Key Responsibilities:

Manage and coordinate transactions with government agencies and ministries. Process and maintain company licenses, permits, and Authorized Signatories. Permits include (Fire, Trade & Industry, Municipality, Labor, Traffic department, Information, Justice, Defense, Customs) Process and maintain visas for overseas hire and staff residencies, PUC permits, social security registration and cancellation, and insurance. Coordinate university apartments and arrange transportation for AIU faculty staff members. Work closely with the HR team on relocation arrangements for overseas hires. Coordinate with the maintenance team to ensure efficient management of company apartments. Manage mailbox, telecom, and company lines. Ensure timely renewals of all company vehicle papers and insurances. Ensure accurate maintenance of all admin records and files. Create and maintain the admin database and filing system. Keep accurate and timely records of confidential and sensitive documents and reports. Manage admin related contracts with third parties. Perform other responsibilities and tasks as required.

Qualifications:

1. Diploma 2. 5-7 years of experience in a similar role 3. Strong communication skills in Arabic & English (written and spoken). 4. Accountability, Ownership, and ability to get things done. 5. Oracle HRMS with particular emphasis on employee records and Payroll process administration 6. Strong knowledge of Kuwait labor law, PUC, visas, and residencies regulations & procedures. About American InternationalUniversity:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit: Location Jahrah, Kuwait --- Minimum Experience Manager/Supervisor --- #J-18808-Ljbffr

Store Manager - Beauty | Retail | Watsons | Kuwait

Join to apply for the Store Manager - Beauty | Retail | Watsons | Kuwait role at Al-Futtaim

Store Manager - Beauty | Retail | Watsons | Kuwait

Join to apply for the Store Manager - Beauty | Retail | Watsons | Kuwait role at Al-Futtaim

Job Requisition ID: 170625

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

The job holder (JH) is responsible for planning, controlling, and directing their store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. JH provides excellent communication and people's skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.

What You Will Do

Profit Financial

• Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
• Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
• Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
• Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc)
• Recommends and initiates plans to optimize the stores’ controllable expense.
• Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)
  
  

Commercial

• Checks and reviews the implementation of display and timely replenishment.
• Manages availability and timely replenishment of stocks.
• Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive)
• Complies consistency with the Brand of Service Standards when dealing with customers (internal or external)
• Ensures customers shopping experience exceeds customers’ expectation.
• Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure.
• Drives loyalty members programs and initiatives to achieve target transactions participation.
• Drives selling techniques to achieve target conversion/transaction rate
• Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis
• Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)
  
  

Process

• Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP
• Demonstrate strong analytical skills and understanding of the system and reporting
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
• Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
  
  

People

• Plans and monitors Personal Development Plans In role development interventions.
• Identifies, implements and monitors team learning interventions.
• Reviews and discusses performance appraisal and personal plans of direct reports.
• Implements action plans for employee engagements
  
  

Required Skills To Be Successful

• Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills
• Management skills and people development
• Empathy Customer service and results oriented Leadership and problem solving skills
• Excellent relationship skills
• Integrity and trust dealing with ambiguity
• Proactive with good team spirit and able to take initiatives
  
  

What Equips You For The Role

• Education: Bachelor or Master degree would be a plus
• Minimum Experience and Knowledge: Min 5+ years of experience in retail and team management in the beauty sector
  
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Retail

Referrals increase your chances of interviewing at Al-Futtaim by 2x

Get notified about new Retail Store Manager jobs in Hawally, Hawalli, Kuwait .

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Store Manager - Beauty | Retail | Watsons | Kuwait

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role
The job holder (JH) is responsible for planning, controlling, and directing their store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. JH provides excellent communication and people's skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.

What you will do
Profit Financial

• Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
• Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
• Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
• Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc)
• Recommends and initiates plans to optimize the stores’ controllable expense.
• Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)

Commercial

• Checks and reviews the implementation of display and timely replenishment.
• Manages availability and timely replenishment of stocks.
• Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive)
• Complies consistency with the Brand of Service Standards when dealing with customers (internal or external)
• Ensures customers shopping experience exceeds customers’ expectation.
• Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure.
• Drives loyalty members programs and initiatives to achieve target transactions participation.
• Drives selling techniques to achieve target conversion/transaction rate
• Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis
• Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)

Process

• Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP
• Demonstrate strong analytical skills and understanding of the system and reporting
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
• Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)

People

• Plans and monitors Personal Development Plans In role development interventions.
• Identifies, implements and monitors team learning interventions.
• Reviews and discusses performance appraisal and personal plans of direct reports.
• Implements action plans for employee engagements

Required skills to be successful

• Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills
• Management skills and people development
• Empathy Customer service and results oriented Leadership and problem solving skills
• Excellent relationship skills
• Integrity and trust dealing with ambiguity
• Proactive with good team spirit and able to take initiatives

What equips you for the role

• Education: Bachelor or Master degree would be a plus
• Minimum Experience and Knowledge: Min 5+ years of experience in retail and team management in the beauty sector
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

#J-18808-Ljbffr

Store Manager - Beauty | Retail | Watsons | Kuwait

Join to apply for the

Store Manager - Beauty | Retail | Watsons | Kuwait

role at

Al-Futtaim Store Manager - Beauty | Retail | Watsons | Kuwait

Join to apply for the

Store Manager - Beauty | Retail | Watsons | Kuwait

role at

Al-Futtaim Job Requisition ID:

170625

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role

The job holder (JH) is responsible for planning, controlling, and directing their store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. JH provides excellent communication and people's skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets.

What You Will Do

Profit Financial

Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level) Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness. Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc) Recommends and initiates plans to optimize the stores’ controllable expense. Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)

Commercial

Checks and reviews the implementation of display and timely replenishment. Manages availability and timely replenishment of stocks. Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive) Complies consistency with the Brand of Service Standards when dealing with customers (internal or external) Ensures customers shopping experience exceeds customers’ expectation. Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure. Drives loyalty members programs and initiatives to achieve target transactions participation. Drives selling techniques to achieve target conversion/transaction rate Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)

Process

Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP Demonstrate strong analytical skills and understanding of the system and reporting Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)

People

Plans and monitors Personal Development Plans In role development interventions. Identifies, implements and monitors team learning interventions. Reviews and discusses performance appraisal and personal plans of direct reports. Implements action plans for employee engagements

Required Skills To Be Successful

Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills Management skills and people development Empathy Customer service and results oriented Leadership and problem solving skills Excellent relationship skills Integrity and trust dealing with ambiguity Proactive with good team spirit and able to take initiatives

What Equips You For The Role

Education: Bachelor or Master degree would be a plus Minimum Experience and Knowledge: Min 5+ years of experience in retail and team management in the beauty sector

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate

why

this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at Al-Futtaim by 2x Get notified about new Retail Store Manager jobs in

Hawally, Hawalli, Kuwait . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store Manager - Beauty | Retail | Watsons | Kuwait

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role The job holder (JH) is responsible for planning, controlling, and directing their store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets. JH provides excellent communication and people's skills in order to influence everyone to manifest the best professional customer service and equipped with the ability to understand and analyses sales figures to drive the business to achieve its targets. What you will do Profit Financial Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level) Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness. Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc) Recommends and initiates plans to optimize the stores’ controllable expense. Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)

Commercial Checks and reviews the implementation of display and timely replenishment. Manages availability and timely replenishment of stocks. Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive) Complies consistency with the Brand of Service Standards when dealing with customers (internal or external) Ensures customers shopping experience exceeds customers’ expectation. Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure. Drives loyalty members programs and initiatives to achieve target transactions participation. Drives selling techniques to achieve target conversion/transaction rate Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)

Process Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP Demonstrate strong analytical skills and understanding of the system and reporting Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)

People Plans and monitors Personal Development Plans In role development interventions. Identifies, implements and monitors team learning interventions. Reviews and discusses performance appraisal and personal plans of direct reports. Implements action plans for employee engagements

Required skills to be successful Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills Management skills and people development Empathy Customer service and results oriented Leadership and problem solving skills Excellent relationship skills Integrity and trust dealing with ambiguity Proactive with good team spirit and able to take initiatives What equips you for the role Education: Bachelor or Master degree would be a plus Minimum Experience and Knowledge: Min 5+ years of experience in retail and team management in the beauty sector

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate

why

this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

#J-18808-Ljbffr

Field: Business & Consumer Sales
Contract Type: Full Time - Permanent

The Company:
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Responsible for achieving Ooredoo sales targets through efficient and prompt management of Ooredoo stores franchise.
• Ooredoo Kuwait has expanded its Franchise footprint dramatically with future expansions within OK commercial arms. The business is expanding through different channels/formats.

Key Accountabilities:

• Visit each shop at least twice a week and report to Sr. Manager, Retail Zone anomalies, issues, initiatives, actions related to the shop.
• Manage the day-to-day relationship with the Franchise Shops Managers.
• Ensure proper implementation of promotion, procedures, and campaigns in his area.
• Accountable for the overall performance of the Franchise Shops under his area to ensure achievement of Retail sales targets.
• Cascade company objectives, strategies and communications to the direct reports and front liners.
• Provide leadership and guidance to the Retail Shops Managers in order to achieve Sales targets.
• Work in accordance with the guidelines set by the Sr. Manager, Zone to meet and stretch Franchise Shop sales targets.
• Ensure that all shops which is part of the zone maintain the highest level of professional, and best look and feel of Ooredoo.
• Assist in interviewing staff before appointment by the Franchisee, will have the opinion to reject the hiring.
• Fill the gaps in any training that is required by any of the stores and cascade the training to the Branch managers.
• Proactively manage and motivate Branch Managers & front liners to be highly professional and results oriented to ensure that the Group delivers the optimum and agreed levels of contribution to Ooredoo Telecom’s revenue.
• Ensure Individual Development Plans (IDP) are completed for all staff in his area in accordance with Ooredoo Telecom policy.
• Improve Franchise Shop staff performance through personal coaching and identifying training and development needs.
• Conduct Quarter and annual performance appraisals (Performance Management System) and Improve employee satisfaction and retention through implementation of plans to encourage teamwork.
• Focus on weakens point of each Branch Manager through the monthly MS & VOCE reporting, push the staff to change their behaviour and encourage the CHANGE atmosphere as per OK policies.
• Ensure objectives set are monitored and achieved.
• Make sure all Branch Managers are fully informed on the target on monthly basis and ensure that customer care is top priority.
• Coach, Counsel, Discipline, and train Branch Managers.
• Help, Drive, Motivate and encourage Branch Managers to achieve the sales target assigned to their Branches.
• Ensure that the KYC (Know Your Customer) standards are followed and imposed by Branch Managers on their staff.
• Make periodically Area Managers appraisals.
• Preside over Area Managers meetings.
• Relation management with franchisee to ensure all requests and requirements are met in timely matter to support franchisee operations.
• Work closely with their counter parts of area managers in the franchise to constantly thrive at improving the customer experience and achieving the sales target.
• Develop a direct relationship with franchisee store managers and staff to ensure that the supervision from Ooredoo is constantly available.
• Build performance management cycle with the franchisees on weekly basis to ensure that the targets are achieved.
• Tries to allocate new location as per Capillarity/required locations by the Business heads.
• Improve customer feedback ratings in his area through the proactive implementation of customer service programs and guidelines.
• Ensure customer satisfaction and problems solving in his area.
• Ensure proper stock management and proper stock forecast for the area assigned.
• Ensure sufficient POS materials are available in all stores and the most updated materials of Ooredoo products and offers are available on stores on a timely matter.
• Maintain general inventory check of the branch on regular basis.
• Ensure that sufficient inventory is available at the store on daily basis to avoid being “OUT OF STOCK”. Responsible to take projects as assigned by the Sr. Director with successful and timely project completion.
• Suggest adjustment of Retail shop processes, systems and operations to ensure their effectiveness.
• Devise, recommend and gain approval for an effective retail marketing actions and sales strategy, ensuring it is consistent with Ooredoo business requirements.
• Collect and communicate inputs from front liners regarding market and competition to ensure Retail stay competitive in the market.
• Suggest whenever it is possible new location and help sourcing new locations.
• Sales Targets Achievement (Post-paid, Prepaid, Data, Services, Rate Plans, Cross Selling and Upselling, etc…)
• Quality of Acquisition Revenue (Revenue contribution to the acquired customers in retail)
• Mystery Shop Score
• SAF Collection Target
• New type of KPI’s might be introduced as business need require.
• Contribute to the Business & Consumer Sales Division communication plan through attendance of regular team meetings, the preparation of a weekly status report and attendance at team events whenever it is required.
• Contribute to assigned tasks by Sr. Manager, Zone which is related to retail business and effectively achieve planned objectives.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Share knowledge and expertise with peers and Retail Shop employees.

Qualifications & Requirements:

• Bachelor's degree in business management or similar discipline from a recognized tertiary institution.
• 5 years of experience based on progression ladder preferred in telecom retail.
• 3 years at a senior sales management level.

Other Information:

• Strong knowledge of local market conditions and potential target market/ customers and sales techniques.
• Creative, innovative mind-set.
• Strong relationship management and staff coaching skills.
• Effective verbal/written communication in both Arabic and English.
• Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
• Expert in MS Office.
• Knowledge of the telecommunications industry including knowledge of mobile products and services.
• Demonstrated expertise in business network operations.

Note: you will be required to attach the following:
1. Resume / cv

#J-18808-Ljbffr

Field: Business & Consumer Sales Contract Type: Full Time - Permanent The Company: Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role:

Responsible for achieving Ooredoo sales targets through efficient and prompt management of Ooredoo stores franchise. Ooredoo Kuwait has expanded its Franchise footprint dramatically with future expansions within OK commercial arms. The business is expanding through different channels/formats. Key Accountabilities:

Visit each shop at least twice a week and report to Sr. Manager, Retail Zone anomalies, issues, initiatives, actions related to the shop. Manage the day-to-day relationship with the Franchise Shops Managers. Ensure proper implementation of promotion, procedures, and campaigns in his area. Accountable for the overall performance of the Franchise Shops under his area to ensure achievement of Retail sales targets. Cascade company objectives, strategies and communications to the direct reports and front liners. Provide leadership and guidance to the Retail Shops Managers in order to achieve Sales targets. Work in accordance with the guidelines set by the Sr. Manager, Zone to meet and stretch Franchise Shop sales targets. Ensure that all shops which is part of the zone maintain the highest level of professional, and best look and feel of Ooredoo. Assist in interviewing staff before appointment by the Franchisee, will have the opinion to reject the hiring. Fill the gaps in any training that is required by any of the stores and cascade the training to the Branch managers. Proactively manage and motivate Branch Managers & front liners to be highly professional and results oriented to ensure that the Group delivers the optimum and agreed levels of contribution to Ooredoo Telecom’s revenue. Ensure Individual Development Plans (IDP) are completed for all staff in his area in accordance with Ooredoo Telecom policy. Improve Franchise Shop staff performance through personal coaching and identifying training and development needs. Conduct Quarter and annual performance appraisals (Performance Management System) and Improve employee satisfaction and retention through implementation of plans to encourage teamwork. Focus on weakens point of each Branch Manager through the monthly MS & VOCE reporting, push the staff to change their behaviour and encourage the CHANGE atmosphere as per OK policies. Ensure objectives set are monitored and achieved. Make sure all Branch Managers are fully informed on the target on monthly basis and ensure that customer care is top priority. Coach, Counsel, Discipline, and train Branch Managers. Help, Drive, Motivate and encourage Branch Managers to achieve the sales target assigned to their Branches. Ensure that the KYC (Know Your Customer) standards are followed and imposed by Branch Managers on their staff. Make periodically Area Managers appraisals. Preside over Area Managers meetings. Relation management with franchisee to ensure all requests and requirements are met in timely matter to support franchisee operations. Work closely with their counter parts of area managers in the franchise to constantly thrive at improving the customer experience and achieving the sales target. Develop a direct relationship with franchisee store managers and staff to ensure that the supervision from Ooredoo is constantly available. Build performance management cycle with the franchisees on weekly basis to ensure that the targets are achieved. Tries to allocate new location as per Capillarity/required locations by the Business heads. Improve customer feedback ratings in his area through the proactive implementation of customer service programs and guidelines. Ensure customer satisfaction and problems solving in his area. Ensure proper stock management and proper stock forecast for the area assigned. Ensure sufficient POS materials are available in all stores and the most updated materials of Ooredoo products and offers are available on stores on a timely matter. Maintain general inventory check of the branch on regular basis. Ensure that sufficient inventory is available at the store on daily basis to avoid being “OUT OF STOCK”. Responsible to take projects as assigned by the Sr. Director with successful and timely project completion. Suggest adjustment of Retail shop processes, systems and operations to ensure their effectiveness. Devise, recommend and gain approval for an effective retail marketing actions and sales strategy, ensuring it is consistent with Ooredoo business requirements. Collect and communicate inputs from front liners regarding market and competition to ensure Retail stay competitive in the market. Suggest whenever it is possible new location and help sourcing new locations. Sales Targets Achievement (Post-paid, Prepaid, Data, Services, Rate Plans, Cross Selling and Upselling, etc…) Quality of Acquisition Revenue (Revenue contribution to the acquired customers in retail) Mystery Shop Score SAF Collection Target New type of KPI’s might be introduced as business need require. Contribute to the Business & Consumer Sales Division communication plan through attendance of regular team meetings, the preparation of a weekly status report and attendance at team events whenever it is required. Contribute to assigned tasks by Sr. Manager, Zone which is related to retail business and effectively achieve planned objectives. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Share knowledge and expertise with peers and Retail Shop employees. Qualifications & Requirements:

Bachelor's degree in business management or similar discipline from a recognized tertiary institution. 5 years of experience based on progression ladder preferred in telecom retail. 3 years at a senior sales management level. Other Information:

Strong knowledge of local market conditions and potential target market/ customers and sales techniques. Creative, innovative mind-set. Strong relationship management and staff coaching skills. Effective verbal/written communication in both Arabic and English. Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities. Expert in MS Office. Knowledge of the telecommunications industry including knowledge of mobile products and services. Demonstrated expertise in business network operations. Note: you will be required to attach the following: 1. Resume / cv

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Join to apply for the Administration Manager - HR Department (Kuwaiti and Non- Kuwaiti preferred) role at American International University, Kuwait

Join to apply for the Administration Manager - HR Department (Kuwaiti and Non- Kuwaiti preferred) role at American International University, Kuwait

Administration Manager - HR Department (Kuwaiti preferred)

American International University - Kuwait

Reports to: Director HR & Admin

Job Role

This position oversees and manages all transactions related to government relations, visas, residencies, PUC approvals, and apartments, transportation, and other logistics for staff members of AIU Kuwait. You will work closely with the HR Team in ensuring efficient employee relations and administration.

Key Responsibilities:

• Manage and coordinate transactions with government agencies and ministries.
• Process and maintain company licenses, permits, and Authorized Signatories. Permits include (Fire, Trade & Industry, Municipality, Labor, Traffic department, Information, Justice, Defense, Customs)
• Process and maintain visas for overseas hire and staff residencies, PUC permits, social security registration and cancellation, and insurance.
• Coordinate university apartments and arrange transportation for AIU faculty staff members.
• Work closely with the HR team on relocation arrangements for overseas hires.
• Coordinate with the maintenance team to ensure efficient management of company apartments.
• Manage mailbox, telecom, and company lines.
• Ensure timely renewals of all company vehicle papers and insurances.
• Ensure accurate maintenance of all admin records and files. Create and maintain the admin database and filing system. Keep accurate and timely records of confidential and sensitive documents and reports.
• Manage admin related contracts with third parties.
• Perform other responsibilities and tasks as required.
  
  

Qualifications:

• Diploma
• 5-7 years of experience in a similar role
• Strong communication skills in Arabic & English (written and spoken).
• Accountability, Ownership, and ability to get things done.
• Oracle HRMS with particular emphasis on employee records and Payroll process administration
• Strong knowledge of Kuwait labor law, PUC, visas, and residencies regulations & procedures.
  
  

About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIU visit:

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Project Management and Information Technology
• Industries Higher Education

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Join to apply for the

Administration Manager - HR Department (Kuwaiti and Non- Kuwaiti preferred)

role at

American International University, Kuwait Join to apply for the

Administration Manager - HR Department (Kuwaiti and Non- Kuwaiti preferred)

role at

American International University, Kuwait Administration Manager - HR Department (Kuwaiti preferred)

American International University - Kuwait

Reports to: Director HR & Admin

Job Role

This position oversees and manages all transactions related to government relations, visas, residencies, PUC approvals, and apartments, transportation, and other logistics for staff members of AIU Kuwait. You will work closely with the HR Team in ensuring efficient employee relations and administration.

Key Responsibilities:

Manage and coordinate transactions with government agencies and ministries. Process and maintain company licenses, permits, and Authorized Signatories. Permits include (Fire, Trade & Industry, Municipality, Labor, Traffic department, Information, Justice, Defense, Customs) Process and maintain visas for overseas hire and staff residencies, PUC permits, social security registration and cancellation, and insurance. Coordinate university apartments and arrange transportation for AIU faculty staff members. Work closely with the HR team on relocation arrangements for overseas hires. Coordinate with the maintenance team to ensure efficient management of company apartments. Manage mailbox, telecom, and company lines. Ensure timely renewals of all company vehicle papers and insurances. Ensure accurate maintenance of all admin records and files. Create and maintain the admin database and filing system. Keep accurate and timely records of confidential and sensitive documents and reports. Manage admin related contracts with third parties. Perform other responsibilities and tasks as required.

Qualifications:

Diploma 5-7 years of experience in a similar role Strong communication skills in Arabic & English (written and spoken). Accountability, Ownership, and ability to get things done. Oracle HRMS with particular emphasis on employee records and Payroll process administration Strong knowledge of Kuwait labor law, PUC, visas, and residencies regulations & procedures.

About American International University:

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIU visit: Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Project Management and Information Technology Industries Higher Education Referrals increase your chances of interviewing at American International University, Kuwait by 2x Get notified about new Administrative Manager jobs in

Jahra, Jahra, Kuwait . We’re looking for an experienced Operations Manager

We're Hiring: Experienced Operations/Branch Manager for Shawarma Restaurant

Technical Innovation Manager- Information Operations Environment (IOE)

Assistant Manager – Operations – Digital Channels and Platforms - SmartWealth

IT Project Manager ( Techno-functional )

Kuwait City Metropolitan Area 21 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr