12 Go To Market jobs in Kuwait

Field: Marketing Contract Type: Full Time - Permanent The Company: Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. At Ooredoo, our culture and DNA are at the heart of everything we do. We are a diverse and inclusive global family, united by a shared passion for innovation and excellence. We believe that our success is built upon our people’s strengths. Join us and become a vital part of our dynamic culture, contributing to our mission of enriching people's lives through cutting-edge communications. Ooredoo's future is bright, and you can be part of our ongoing success. The Role: The Manager Market Place is responsible for managing the presence of our company’s products in our online marketplaces. Key Responsibilities:

Manage, maintain, and deliver accurate data across multiple channels (Mobile App, Websites, and 3rd party vendor sites). This includes inventory, pricing, products, and brands. Oversee product listings and product feeds. Manage relationships with marketplace channel business partners. Routinely monitor the health of the accounts for issues/opportunities and take appropriate actions as required. Track and report daily sales metrics and summarize into weekly dashboards. Understand product mix by marketplace to determine opportunities to enhance sales and profitability. Keep abreast of the online marketplace opportunities and recommend new programs. Oversee the strategic development of digital/online marketing programs to drive higher brand awareness through increased traffic and customer engagement. Oversee the Management of all forms of paid and organic digital media to generate long lasting brand awareness through SEO/SEM/PPC, mobile marketing, display, YouTube advertising, and more. Collaborate with both internal and external resources to develop brand strategies that meet company goals. Marketplace, strategy, management, forecasts and results. These include short and long term objectives, customer metrics and overall performance. Develop reports and reporting formats. Oversee the day-to-day marketplace E-commerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance. Ensure that daily site maintenance is conducted; correcting product descriptions, product placement, new item posting, out of stock item removal and functionality meets and exceeds company expectations. Reconciliation of Market place listings. Develop time and action calendars with processes and procedures to ensure actions are successfully completed. Develop the merchandising strategy and deck to ensure the site is well merchandised according to company directives and standards and merchandising is updated based upon the needs of the business. Inventory feed and error management. Plan out and execute marketplace promotions to maximize growth. Managing weekly inventory reports for marketplaces. Drill down into marketing channels and site performance metrics to explain variances to business. Oversee Digital product category management to deliver an incredible shopping experience for the customer. Oversee and ensure efficient fulfilment of customer’s online orders to create a seamless transition between online orders and physical delivery where applicable so as to enhance the customer’s digital touch point experience. Oversee periodic category performance management activities. Overseeing the development of customer relationships through marketplace. Review monthly customer service reports and putting into place action items to ensure efficiency of the process. Develop and implement the assortment and inventory plan to match the sales plan. Work with other divisions to maximize inventory. Provide on-going strategic insights and recommendations of new marketplaces channels with growth plans. Replenishment and reorders. Reporting daily sales. Reporting weekly sales report to management. Keep abreast of new developments in the e-marketing world. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Contribute to the Team plans through attendance of regular team meetings, the preparation of a weekly status report and attendance at team events. Other duties as directed by supervisor or other superiors. Qualifications:

Bachelor (BS/BA) in Marketing Degree, Digital Business preferred. Job specific technical Skills:

5-6 years required years of experience in a similar environment (eCommerce/Marketplace). Strong aptitude with G Suite, Google Analytics, Firebase especially Magento is required. Self-starter and work well within a team environment. Ability to effectively manage and build partner relationships. Communicate effectively both verbally and in writing with managers and colleagues. Demonstrate attention to detail, quality, and cleanliness in work. Demonstrate excellent organizational skills, establish priorities, ability to multitask, and meet deadlines. Basic computer operational skills; able to input and retrieve computerized information. Advance skills in Excel. Strong presentation skills. Ability to work in a fast-paced environment. Demonstrate functional and technical knowledge, ability to learn new skills quickly, and achieve a high level of accomplishment. Ability to solve problems by adapting knowledge and experience. Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Note:

You will be required to attach the following: 1. Resume / CV

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• Work with a pleasant outlook and use appropriate communication channels to connect with existing clients.
• Search for new prospect customers in the defined territory which includes existing accounts and new accounts.
• Focus on customer retention by lowering churn rate, amplifying sales through trending techniques, thereby adhering to the company's sales targets.
• Maintain accurate records of all sales and prospecting activities to analyze the sales prospects.
• Boost company reputation by approaching existing and potential prospects in-person and on a remote basis.
• Collaborating with the design, development, and executive teams to understand a product or a service for subsequent promotional activities.

Skills

• Must be experienced in the Industrial Market.
• Preferable experience in mechanical equipment.
• Knowledge of modern techniques and their implementation to boost sales activities.
• Excellent written and verbal communication skills.
• Ability to implement the 'customer first' approach by providing a personalized and convenient sales pitch.
• Ability to prioritize targets as per the requirements set forth by the company.
• Excellent phone and presentation skills.
• Strong negotiation skills.
• Must have a Kuwait driving license.

#J-18808-Ljbffr

Work with a pleasant outlook and use appropriate communication channels to connect with existing clients. Search for new prospect customers in the defined territory which includes existing accounts and new accounts. Focus on customer retention by lowering churn rate, amplifying sales through trending techniques, thereby adhering to the company's sales targets. Maintain accurate records of all sales and prospecting activities to analyze the sales prospects. Boost company reputation by approaching existing and potential prospects in-person and on a remote basis. Collaborating with the design, development, and executive teams to understand a product or a service for subsequent promotional activities. Skills Must be experienced in the Industrial Market. Preferable experience in mechanical equipment. Knowledge of modern techniques and their implementation to boost sales activities. Excellent written and verbal communication skills. Ability to implement the 'customer first' approach by providing a personalized and convenient sales pitch. Ability to prioritize targets as per the requirements set forth by the company. Excellent phone and presentation skills. Strong negotiation skills. Must have a Kuwait driving license.

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Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About the team and the role

We are looking for an Account Manager to support our business in Kuwait. You will be responsible for a portfolio of some of our most strategic mid-sized restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business.

Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, brainstorm solutions to complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement bespoke solutions across multiple partners.

You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio’s performance. This role is pivotal in ensuring our partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will be expected to build weekly, monthly and quarterly reports for your partners, addressing differing growth and operational efficiency opportunities across your portfolio. You will liaise with partners through a variety of communications methods, including face-to-face meetings & site visits, calls, emails, and text messages.

Based in Kuwait and reporting to the Account Management Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.

What you'll be doing:

• Manage a portfolio of medium to large-sized partners, providing world-class customer service to build strong partnerships with Deliveroo and our restaurants

• Execute campaigns to improve important performance metrics, including sales growth, customer outcomes, restaurant retention, and overall operational performance

• Support the growth of partners through a variety of communication methods, including regular meetings, email, phone and online presentations

• Analyze data to drive growth and profitability, both for your partners and Deliveroo

• Own and maintain long-term relationships with key industry stakeholders, ensuring the best service is provided so our partners can be successful on our platform

• Negotiate with partners to reach favourable outcomes, including contracts, renewals, extensions, product launches, and advertising revenue

• Be the point representative of your partners and liaise effectively with our teams to resolve partner needs

• Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth

Requirements

• 3+ years of experience in an Account Management role or similar

• Strong relationship building skills, with clear evidence of producing results

• Strong written and verbal communication skills

• BSc/BA in business, engineering, Economics, or a related field is preferred

• Experience with Excel, Google Sheets, or formula-based tools

• A self-starter, proactive & always thinking of what the next step needs to be to future-proof the operations

• Strong negotiation skills

• Solution-oriented individual using data to back decision-making

• Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome

• A fantastic communicator with a "get it done" mindset, well-organised and efficient

• Looker and Power BI experience are a plus

• Fluency in English and Arabic is essential

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

#J-18808-Ljbffr

Mid-Market Account Manager - Arabic Speaker

Join to apply for the Mid-Market Account Manager - Arabic Speaker role at Deliveroo

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Mid-Market Account Manager - Arabic Speaker

Join to apply for the Mid-Market Account Manager - Arabic Speaker role at Deliveroo

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About The Team And The Role

We are looking for an Account Manager to support our business in Kuwait. You will be responsible for a portfolio of some of our most strategic mid-sized restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business.

Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, brainstorm solutions to complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement bespoke solutions across multiple partners.

You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio’s performance. This role is pivotal in ensuring our partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will be expected to build weekly, monthly and quarterly reports for your partners, addressing differing growth and operational efficiency opportunities across your portfolio. You will liaise with partners through a variety of communications methods, including face-to-face meetings & site visits, calls, emails, and text messages.

Based in Kuwait and reporting to the Account Management Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.

What You'll Be Doing

• Manage a portfolio of medium to large-sized partners, providing world-class customer service to build strong partnerships with Deliveroo and our restaurants
• Execute campaigns to improve important performance metrics, including sales growth, customer outcomes, restaurant retention, and overall operational performance
• Support the growth of partners through a variety of communication methods, including regular meetings, email, phone and online presentations
• Analyze data to drive growth and profitability, both for your partners and Deliveroo
• Own and maintain long-term relationships with key industry stakeholders, ensuring the best service is provided so our partners can be successful on our platform
• Negotiate with partners to reach favourable outcomes, including contracts, renewals, extensions, product launches, and advertising revenue
• Be the point representative of your partners and liaise effectively with our teams to resolve partner needs
• Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth
  
  

Requirements

• 3+ years of experience in an Account Management role or similar
• Strong relationship building skills, with clear evidence of producing results
• Strong written and verbal communication skills
• BSc/BA in business, engineering, Economics, or a related field is preferred
• Experience with Excel, Google Sheets, or formula-based tools
• A self-starter, proactive & always thinking of what the next step needs to be to future-proof the operations
• Strong negotiation skills
• Solution-oriented individual using data to back decision-making
• Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
• A fantastic communicator with a "get it done" mindset, well-organised and efficient
• Looker and Power BI experience are a plus
• Fluency in English and Arabic is essential
  
  

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Software Development

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Mid-Market Account Manager - Arabic Speaker

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Mid-Market Account Manager - Arabic Speaker

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Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About The Team And The Role

We are looking for an Account Manager to support our business in Kuwait. You will be responsible for a portfolio of some of our most strategic mid-sized restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business.

Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, brainstorm solutions to complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement bespoke solutions across multiple partners.

You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio’s performance. This role is pivotal in ensuring our partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will be expected to build weekly, monthly and quarterly reports for your partners, addressing differing growth and operational efficiency opportunities across your portfolio. You will liaise with partners through a variety of communications methods, including face-to-face meetings & site visits, calls, emails, and text messages.

Based in Kuwait and reporting to the Account Management Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.

What You'll Be Doing

• Manage a portfolio of medium to large-sized partners, providing world-class customer service to build strong partnerships with Deliveroo and our restaurants
• Execute campaigns to improve important performance metrics, including sales growth, customer outcomes, restaurant retention, and overall operational performance
• Support the growth of partners through a variety of communication methods, including regular meetings, email, phone and online presentations
• Analyze data to drive growth and profitability, both for your partners and Deliveroo
• Own and maintain long-term relationships with key industry stakeholders, ensuring the best service is provided so our partners can be successful on our platform
• Negotiate with partners to reach favourable outcomes, including contracts, renewals, extensions, product launches, and advertising revenue
• Be the point representative of your partners and liaise effectively with our teams to resolve partner needs
• Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth
  
  

Requirements

• 3+ years of experience in an Account Management role or similar
• Strong relationship building skills, with clear evidence of producing results
• Strong written and verbal communication skills
• BSc/BA in business, engineering, Economics, or a related field is preferred
• Experience with Excel, Google Sheets, or formula-based tools
• A self-starter, proactive & always thinking of what the next step needs to be to future-proof the operations
• Strong negotiation skills
• Solution-oriented individual using data to back decision-making
• Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
• A fantastic communicator with a "get it done" mindset, well-organised and efficient
• Looker and Power BI experience are a plus
• Fluency in English and Arabic is essential
  
  

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

#J-18808-Ljbffr

Mid-Market Account Manager - Arabic Speaker

Continue with Google Continue with Google Mid-Market Account Manager - Arabic Speaker

Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About The Team And The Role

We are looking for an Account Manager to support our business in Kuwait. You will be responsible for a portfolio of some of our most strategic mid-sized restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business.

Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, brainstorm solutions to complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement bespoke solutions across multiple partners.

You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio’s performance. This role is pivotal in ensuring our partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will be expected to build weekly, monthly and quarterly reports for your partners, addressing differing growth and operational efficiency opportunities across your portfolio. You will liaise with partners through a variety of communications methods, including face-to-face meetings & site visits, calls, emails, and text messages.

Based in Kuwait and reporting to the Account Management Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.

What You'll Be Doing

Manage a portfolio of medium to large-sized partners, providing world-class customer service to build strong partnerships with Deliveroo and our restaurants Execute campaigns to improve important performance metrics, including sales growth, customer outcomes, restaurant retention, and overall operational performance Support the growth of partners through a variety of communication methods, including regular meetings, email, phone and online presentations Analyze data to drive growth and profitability, both for your partners and Deliveroo Own and maintain long-term relationships with key industry stakeholders, ensuring the best service is provided so our partners can be successful on our platform Negotiate with partners to reach favourable outcomes, including contracts, renewals, extensions, product launches, and advertising revenue Be the point representative of your partners and liaise effectively with our teams to resolve partner needs Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth

Requirements

3+ years of experience in an Account Management role or similar Strong relationship building skills, with clear evidence of producing results Strong written and verbal communication skills BSc/BA in business, engineering, Economics, or a related field is preferred Experience with Excel, Google Sheets, or formula-based tools A self-starter, proactive & always thinking of what the next step needs to be to future-proof the operations Strong negotiation skills Solution-oriented individual using data to back decision-making Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome A fantastic communicator with a "get it done" mindset, well-organised and efficient Looker and Power BI experience are a plus Fluency in English and Arabic is essential

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

#J-18808-Ljbffr

Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the team and the role We are looking for an Account Manager to support our business in Kuwait. You will be responsible for a portfolio of some of our most strategic mid-sized restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business. Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, brainstorm solutions to complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement bespoke solutions across multiple partners. You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio’s performance. This role is pivotal in ensuring our partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will be expected to build weekly, monthly and quarterly reports for your partners, addressing differing growth and operational efficiency opportunities across your portfolio. You will liaise with partners through a variety of communications methods, including face-to-face meetings & site visits, calls, emails, and text messages. Based in Kuwait and reporting to the Account Management Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential. What you'll be doing: Manage a portfolio of medium to large-sized partners, providing world-class customer service to build strong partnerships with Deliveroo and our restaurants

Execute campaigns to improve important performance metrics, including sales growth, customer outcomes, restaurant retention, and overall operational performance

Support the growth of partners through a variety of communication methods, including regular meetings, email, phone and online presentations

Analyze data to drive growth and profitability, both for your partners and Deliveroo

Own and maintain long-term relationships with key industry stakeholders, ensuring the best service is provided so our partners can be successful on our platform

Negotiate with partners to reach favourable outcomes, including contracts, renewals, extensions, product launches, and advertising revenue

Be the point representative of your partners and liaise effectively with our teams to resolve partner needs

Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth

Requirements 3+ years of experience in an Account Management role or similar

Strong relationship building skills, with clear evidence of producing results

Strong written and verbal communication skills

BSc/BA in business, engineering, Economics, or a related field is preferred

Experience with Excel, Google Sheets, or formula-based tools

A self-starter, proactive & always thinking of what the next step needs to be to future-proof the operations

Strong negotiation skills

Solution-oriented individual using data to back decision-making

Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome

A fantastic communicator with a "get it done" mindset, well-organised and efficient

Looker and Power BI experience are a plus

Fluency in English and Arabic is essential

Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

#J-18808-Ljbffr

Mid-Market Account Manager - Arabic Speaker

Join to apply for the

Mid-Market Account Manager - Arabic Speaker

role at

Deliveroo Continue with Google Continue with Google Mid-Market Account Manager - Arabic Speaker

Join to apply for the

Mid-Market Account Manager - Arabic Speaker

role at

Deliveroo Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About The Team And The Role

We are looking for an Account Manager to support our business in Kuwait. You will be responsible for a portfolio of some of our most strategic mid-sized restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business.

Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, brainstorm solutions to complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement bespoke solutions across multiple partners.

You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio’s performance. This role is pivotal in ensuring our partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will be expected to build weekly, monthly and quarterly reports for your partners, addressing differing growth and operational efficiency opportunities across your portfolio. You will liaise with partners through a variety of communications methods, including face-to-face meetings & site visits, calls, emails, and text messages.

Based in Kuwait and reporting to the Account Management Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.

What You'll Be Doing

Manage a portfolio of medium to large-sized partners, providing world-class customer service to build strong partnerships with Deliveroo and our restaurants Execute campaigns to improve important performance metrics, including sales growth, customer outcomes, restaurant retention, and overall operational performance Support the growth of partners through a variety of communication methods, including regular meetings, email, phone and online presentations Analyze data to drive growth and profitability, both for your partners and Deliveroo Own and maintain long-term relationships with key industry stakeholders, ensuring the best service is provided so our partners can be successful on our platform Negotiate with partners to reach favourable outcomes, including contracts, renewals, extensions, product launches, and advertising revenue Be the point representative of your partners and liaise effectively with our teams to resolve partner needs Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth

Requirements

3+ years of experience in an Account Management role or similar Strong relationship building skills, with clear evidence of producing results Strong written and verbal communication skills BSc/BA in business, engineering, Economics, or a related field is preferred Experience with Excel, Google Sheets, or formula-based tools A self-starter, proactive & always thinking of what the next step needs to be to future-proof the operations Strong negotiation skills Solution-oriented individual using data to back decision-making Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome A fantastic communicator with a "get it done" mindset, well-organised and efficient Looker and Power BI experience are a plus Fluency in English and Arabic is essential

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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