33 Front Desk Agent jobs in Kuwait

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

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As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
• Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
• Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
• Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
• Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
• Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
• Safeguard guest privacy by refraining from disclosing any guest details.
• Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

#J-18808-Ljbffr

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities. Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries. Maintain awareness of daily rate levels and occupancy levels for accurate decision-making. Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems. Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges. Safeguard guest privacy by refraining from disclosing any guest details. Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies.

#J-18808-Ljbffr

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.

Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.

Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.

Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.

Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.

Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.

Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.

Safeguard guest privacy by refraining from disclosing any guest details.

Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.

Uphold environmental, health, and safety standards in alignment with organizational policies.

Adhere to the company’s environmental, health, and safety procedures and policies.

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Join to apply for the

Front Desk Agent

role at

Millennium Central Kuwait Downtown Hotel As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests. Key Job Responsibilities

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities. Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries. Maintain awareness of daily rate levels and occupancy levels for accurate decision-making. Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems. Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges. Safeguard guest privacy by refraining from disclosing any guest details. Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies.

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Join to apply for the Front Desk Agent / Receptionist role at Accor

Join to apply for the Front Desk Agent / Receptionist role at Accor

Get AI-powered advice on this job and more exclusive features.

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.

What Is In It For You

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and worldwide!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  

Key Deliverables and Responsibilities

Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.

Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.

• Greet and welcome in a warm and professional manner.
• Registers and rooms all arrivals according to established procedures.
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
• Assist with administrative tasks such as filing, data entry, and managing correspondence.
• Provides accurate information for the services.
• Has full knowledge of any special promotion, all internal memos and activities. Attends to guest complaints and refers problem to the manager in charge.
• Accurately and promptly fulfils guest requests and anticipate needs. Generates additional incremental revenue by using the Up selling techniques.
• Maintains high confidentiality in regard to guest privacy.
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
  
  

Qualifications

Are you the right fit? – The Suitable Talent

• Qualified candidates must have a minimum of 2 years' experience in 5 Start Hotels.
• Be customer service oriented, reliable and able to react quickly under pressure with a smile.
• Strong customer service skills required
• Strong organizational skills required
  
  

Education : High School Diploma or equivalent.

Additional Information

• Prior experience working with Opera CLOUD, system is an asset.
• Fluency in English / Arabic Language will be highly preferably.
• Excellent interpersonal and customer service skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
  
  

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Accor by 2x

Sign in to set job alerts for “Front Desk Representative” roles. Guest Experience Expert (Front Desk Agent), PRE OPENING we are looking Computer operator for part time Hiring Receptionist, Barista & Drivers (Full Time) Full Time Receptionist for a Hair Salon in Kuwait . Required Assistant (Labour type) part time male only Administrative Officer – Engineering Environment Job opportunity - Admin & Procurement coordinator Urgently Required: IELTS/PTE Trainer with Office Administration Skills (Part-Time)

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Join to apply for the

Front Desk Agent / Receptionist

role at

Accor Join to apply for the

Front Desk Agent / Receptionist

role at

Accor Get AI-powered advice on this job and more exclusive features. Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.

What Is In It For You

Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and worldwide! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Key Deliverables and Responsibilities

Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.

Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.

Greet and welcome in a warm and professional manner. Registers and rooms all arrivals according to established procedures. Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. Assist with administrative tasks such as filing, data entry, and managing correspondence. Provides accurate information for the services. Has full knowledge of any special promotion, all internal memos and activities. Attends to guest complaints and refers problem to the manager in charge. Accurately and promptly fulfils guest requests and anticipate needs. Generates additional incremental revenue by using the Up selling techniques. Maintains high confidentiality in regard to guest privacy. Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.

Qualifications

Are you the right fit? – The Suitable Talent

Qualified candidates must have a minimum of 2 years' experience in 5 Start Hotels. Be customer service oriented, reliable and able to react quickly under pressure with a smile. Strong customer service skills required Strong organizational skills required

Education : High School Diploma or equivalent.

Additional Information

Prior experience working with Opera CLOUD, system is an asset. Fluency in English / Arabic Language will be highly preferably. Excellent interpersonal and customer service skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational skills and attention to detail.

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Accor by 2x Sign in to set job alerts for “Front Desk Representative” roles.

Guest Experience Expert (Front Desk Agent), PRE OPENING

we are looking Computer operator for part time

Hiring Receptionist, Barista & Drivers (Full Time)

Full Time Receptionist for a Hair Salon in Kuwait .

Required Assistant (Labour type) part time male only

Administrative Officer – Engineering Environment

Job opportunity - Admin & Procurement coordinator

Urgently Required: IELTS/PTE Trainer with Office Administration Skills (Part-Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Overview

Front Desk Agent- Hospitality is committed vacancy in Ar Riqqah Kuwait

Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Responsibilities

Responsibilities are not provided in this listing.

Qualifications

Qualifications are not provided in this listing.

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Overview

Front Desk Agent- Hospitality is committed vacancy in Ar Riqqah Kuwait Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Responsibilities

Responsibilities are not provided in this listing. Qualifications

Qualifications are not provided in this listing.

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