47 Front Desk Agent jobs in Kuwait

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.

Key Job Responsibilities:

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities. Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries. Maintain awareness of daily rate levels and occupancy levels for accurate decision-making. Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems. Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges. Safeguard guest privacy by refraining from disclosing any guest details. Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies.

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Join to apply for the Front Desk Agent / Receptionist role at Accor

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Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.

What Is In It For You

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and worldwide!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  

Key Deliverables and Responsibilities

Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.

Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.

• Greet and welcome in a warm and professional manner.
• Registers and rooms all arrivals according to established procedures.
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
• Assist with administrative tasks such as filing, data entry, and managing correspondence.
• Provides accurate information for the services.
• Has full knowledge of any special promotion, all internal memos and activities. Attends to guest complaints and refers problem to the manager in charge.
• Accurately and promptly fulfils guest requests and anticipate needs. Generates additional incremental revenue by using the Up selling techniques.
• Maintains high confidentiality in regard to guest privacy.
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
  
  

Qualifications

Are you the right fit? – The Suitable Talent

• Qualified candidates must have a minimum of 2 years' experience in 5 Start Hotels.
• Be customer service oriented, reliable and able to react quickly under pressure with a smile.
• Strong customer service skills required
• Strong organizational skills required
  
  

Education : High School Diploma or equivalent.

Additional Information

• Prior experience working with Opera CLOUD, system is an asset.
• Fluency in English / Arabic Language will be highly preferably.
• Excellent interpersonal and customer service skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
  
  

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Accor by 2x

Sign in to set job alerts for “Front Desk Representative” roles. Guest Experience Expert (Front Desk Agent), PRE OPENING we are looking Computer operator for part time Hiring Receptionist, Barista & Drivers (Full Time) Full Time Receptionist for a Hair Salon in Kuwait . Required Assistant (Labour type) part time male only Administrative Officer – Engineering Environment Job opportunity - Admin & Procurement coordinator Urgently Required: IELTS/PTE Trainer with Office Administration Skills (Part-Time)

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Join to apply for the

Front Desk Agent / Receptionist

role at

Accor Join to apply for the

Front Desk Agent / Receptionist

role at

Accor Get AI-powered advice on this job and more exclusive features. Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.

What Is In It For You

Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and worldwide! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Key Deliverables and Responsibilities

Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.

Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.

Greet and welcome in a warm and professional manner. Registers and rooms all arrivals according to established procedures. Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. Assist with administrative tasks such as filing, data entry, and managing correspondence. Provides accurate information for the services. Has full knowledge of any special promotion, all internal memos and activities. Attends to guest complaints and refers problem to the manager in charge. Accurately and promptly fulfils guest requests and anticipate needs. Generates additional incremental revenue by using the Up selling techniques. Maintains high confidentiality in regard to guest privacy. Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.

Qualifications

Are you the right fit? – The Suitable Talent

Qualified candidates must have a minimum of 2 years' experience in 5 Start Hotels. Be customer service oriented, reliable and able to react quickly under pressure with a smile. Strong customer service skills required Strong organizational skills required

Education : High School Diploma or equivalent.

Additional Information

Prior experience working with Opera CLOUD, system is an asset. Fluency in English / Arabic Language will be highly preferably. Excellent interpersonal and customer service skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational skills and attention to detail.

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Accor by 2x Sign in to set job alerts for “Front Desk Representative” roles.

Guest Experience Expert (Front Desk Agent), PRE OPENING

we are looking Computer operator for part time

Hiring Receptionist, Barista & Drivers (Full Time)

Full Time Receptionist for a Hair Salon in Kuwait .

Required Assistant (Labour type) part time male only

Administrative Officer – Engineering Environment

Job opportunity - Admin & Procurement coordinator

Urgently Required: IELTS/PTE Trainer with Office Administration Skills (Part-Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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**Additional Information**
**Job Number** 25098214
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Are you passionate about creating memorable first impressions? We’re looking for a Front Office Receptionist who will provide a warm welcome, deliver exceptional guest service, and ensure a smooth and efficient check-in and check-out experience — all while maintaining the standards of a world-class 5-star hotel.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

Welcoming guests warmly and handling check-in/check-out processes efficiently.

Managing guest reservations, room allocations, and special requests.

Using Opera PMS to process arrivals, departures, payments, and guest profiles accurately.

Responding to guest inquiries, providing hotel and local area information, and assisting with arrangements.

Handling guest concerns or complaints promptly and professionally.

Coordinating with other departments to ensure smooth service delivery.

Maintaining a professional appearance, positive attitude, and guest-focused approach at all times.

What we need from you:

Minimum 1–2 years of proven experience as a Front Office Receptionist in a 5-star hotel.

Strong working knowledge of Opera PMS is essential.

Excellent communication and interpersonal skills.

Ability to multitask and remain calm under pressure in a fast-paced environment.

Well-spoken in English; additional languages are a plus.

Flexibility to work shifts, weekends, and public holidays.

What you can expect from us:

A welcoming and supportive team environment.

Opportunities for career growth within IHG Hotels & Resorts.

Training to enhance your customer service and system skills.

Colleague recognition programs and attractive hotel benefits.

At IHG, we believe in providing Room to Belong, Room to Grow, and Room to Make a Difference . If you’re ready to combine your technical skills with genuine hospitality, we’d love to welcome you to our team.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

What will I be doing?

As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
• Process accurately check-ins and check-out
• Ensure that all Guest supplies and amenities are offered and replenished to the required standards
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and Guest service
• Comply with Hotel security, fire regulations and all health and safety legislation
• Executive tasks as instructed by the Executive Lounge Supervisor or Manager
• Serve your role and Team in an environmentally-conscience manner
  
  
  

What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Front Office experience in the hotel, leisure or retail sector
• Calm, efficient and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in Executive Lounge in a hotel environment
• Multi-lingual
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Waldorf Astoria Kuwait

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Guest Services, Operations, and Front Office #J-18808-Ljbffr

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Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Front office Receptionist

First impressions are everything! As a Front office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What Is In It For You

In 3-4 bullet points, showcase the benefits and perks of working at the property

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

Ability to manage night shifts on rotational basis, ensuring smooth check-in and check-out procedures.

Ability to do the night audit process, ensuring all financial transactions are accurately recorded.

Monitor hotel security, coordinate with security personnel, and handle emergency situations.

Ensure compliance with hotel policies, procedures, and brand standards.

Conduct night shift handover reports and communicate key details to the morning shift team.

Manage room availability and oversee any late check-outs or early arrivals.

Assist in resolving any operational issues that may arise during the night.

Ensure proper handling of guest feedback and escalate issues when necessary.

Perform administrative tasks such as updating reports, handling emails, and tracking guest preferences.

Coordinate with housekeeping and maintenance teams for any urgent room-related issues.

Maintain a professional and welcoming atmosphere in the lobby and front desk area.

Greet, check-in, respond to requests and settle accounts while providing exceptional service

Take initiative to add a personalized experience

Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Your experience and skills include:

Service focused personality is essential

Additional Information

experience is an asset

Prior experience working with Opera or a related system

Fluency in English

additional languages are a plus

Your Team And Working Environment

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at Accor by 2x

Sign in to set job alerts for “Front Office Receptionist” roles. Hiring Receptionist, Barista & Drivers (Full Time) Full Time Receptionist for a Hair Salon in Kuwait .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Company Description

Join a hotel that is part of the Accor network, which includes over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations worldwide. We believe in your potential and the value you bring. There are numerous opportunities for development and advancement. Every gesture, smile, and action contributes to creating a positive and memorable experience for our customers, colleagues, and our planet. Together, we embody responsible hospitality.

Take the opportunity to become a Heartist and let your heart guide you in this vibrant world.

Job Description

Front Office Receptionist

First impressions matter! As a Front Office Receptionist, you will greet guests from arrival to departure, ensuring they have a memorable experience with us.

What Is In It For You

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunities to develop your talent and grow within your property and across the globe
• Participate in our Corporate Social Responsibility activities, such as Planet 21, to make a difference

What You Will Be Doing

• Manage night shifts on a rotational basis, ensuring smooth check-in and check-out processes
• Perform night audit procedures, accurately recording all financial transactions
• Monitor hotel security, coordinate with security personnel, and handle emergencies
• Ensure compliance with hotel policies, procedures, and brand standards
• Conduct night shift handovers and communicate key details to the morning team
• Manage room availability, late check-outs, and early arrivals
• Assist in resolving operational issues during the night
• Handle guest feedback and escalate issues when necessary
• Perform administrative tasks such as updating reports, managing emails, and tracking guest preferences
• Coordinate with housekeeping and maintenance for urgent room issues
• Maintain a professional and welcoming atmosphere at the front desk
• Greet guests, manage check-ins, respond to requests, and settle accounts with exceptional service
• Take initiative to personalize guest experiences
• Promote hotel facilities and look for opportunities to upsell to enhance guest stays

Qualifications

Ideal candidates will have:

• A service-oriented personality
• Experience in hospitality (preferred)
• Experience with Opera or similar systems (preferred)
• Fluency in English
• Additional languages are a plus

Our Team and Environment

Join a diverse and dynamic team committed to delivering exceptional guest experiences in a welcoming environment that fosters growth and collaboration.

Our Commitment To Diversity & Inclusion

We are an inclusive company dedicated to attracting, recruiting, and promoting diverse talent.

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Job Description - Front Office Receptionist (HOT0BPFD)

Job Description

Job Number:

Front Office Receptionist (Job Number: HOT0BPFD )

Work Locations

Work Locations : Waldorf Astoria Kuwait Al Rai - Al Farwaniya - Kuwait Farwaniya 92000

An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

What will I be doing?

As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
• Process accurately check-ins and check-out
• Ensure that all Guest supplies and amenities are offered and replenished to the required standards
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and Guest service
• Comply with Hotel security, fire regulations and all health and safety legislation
• Executive tasks as instructed by the Executive Lounge Supervisor or Manager
• Serve your role and Team in an environmentally-conscience manner

What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Front Office experience in the hotel, leisure or retail sector
• Calm, efficient and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in Executive Lounge in a hotel environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Job : Guest Services, Operations, and Front Office

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