22 Field Technician jobs in Kuwait

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.
• To create and implement standards and guidelines for operations.
• Monitoring servers, all applications and services (FTP, Mail) continuously
• Performing preventive maintenance on servers regularly
• supporting daily operations and help development team to resolve issues
• Providing direct support to users, including troubleshooting complex problems to ensure 100% uptime
• Escalation of developmental issues to development team
• Any other duties as assigned by line manager/management

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Installing and configuring computer hardware operating systems and applications; Monitoring and maintaining computer systems and networks; Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; Troubleshooting system and network problems and diagnosing and solving hardware or software faults; Replacing parts as required; Providing support, including procedural documentation and relevant reports; Following diagrams and written instructions to repair a fault or set up a system; Supporting the roll-out of new applications; Setting up new users' accounts and profiles and dealing with password issues; Responding within agreed time limits to call-outs; Working continuously on a task until completion (or referral to third parties, if appropriate); Prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals, such as software developers; Testing and evaluating new technology; Conducting electrical safety checks on computer equipment. To create and implement standards and guidelines for operations. Monitoring servers, all applications and services (FTP, Mail) continuously Performing preventive maintenance on servers regularly supporting daily operations and help development team to resolve issues Providing direct support to users, including troubleshooting complex problems to ensure 100% uptime Escalation of developmental issues to development team Any other duties as assigned by line manager/management

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The Director of Technical Support Services is responsible for providing strategic leadership and oversight across engineering, maintenance, and asset integrity functions. The role ensures operational excellence, lifecycle asset management, and compliance through robust systems, Lean and Six Sigma practices, and advanced asset management platforms.

The director also leads design control processes, equipment upgrade programs, and the establishment of manufacturing units, aligning technical capabilities with business growth and sustainability objectives.

Key Responsibilities

• Strategic Leadership: Define and execute the Technical Support Services strategy in alignment with corporate objectives and EVP – Support Services directives.
• Drive operational excellence through Lean and Six Sigma methodologies to enhance efficiency, reduce costs, and improve quality.
• Champion digital transformation, automation, and adoption of enterprise asset management platforms to strengthen data-driven decision-making.
• Lead and govern design control management processes to ensure systematic, compliant, and optimized execution of engineering projects.

Engineering & Technical Support Division

• Provide high-level technical expertise for design, troubleshooting, and continuous process improvement.
• Oversee the design, installation, commissioning, and optimization of new manufacturing units and facilities.
• Ensure robust design control management across all technical projects and product developments.
• Support process safety, ESG objectives, and technology innovation initiatives.

Maintenance & Reliability Division

• Develop predictive, preventive, and reliability-centered maintenance programs to maximize equipment uptime and extend lifecycle value.
• Lead major equipment upgrade initiatives, ensuring assets are aligned with evolving business needs and industry standards.
• Standardize maintenance practices across facilities using Lean tools, Six Sigma quality controls, and asset management platforms.
• Optimize cost efficiency while maintaining reliability, safety, and compliance.

Asset Integrity & Compliance Division

• Ensure integrity and compliance of all assets with international standards (API, ISO, ASME, etc.) and local regulatory requirements.
• Implement and oversee risk-based inspection programs and lifecycle integrity strategies.
• Maintain governance for technical compliance, HSE assurance, and regulatory audits.
• Drive sustainability initiatives through proactive asset lifecycle planning, upgrades, and replacement strategies.

People & Organizational Development

• Lead and mentor division managers, cultivating a high-performance and technically competent workforce.
• Embed Lean and Six Sigma culture across the directorate to build continuous improvement capabilities.
• Strengthen technical leadership and succession pipelines for long-term organizational resilience.

Governance & Reporting

• Prepare and present comprehensive reports on asset reliability, compliance, and engineering projects to the EVP – Support Services and executive management.
• Manage budgeting, capex planning, and prioritization of projects including manufacturing expansions and major equipment upgrades.
• Represent Technical Support Services in board-level reviews, audits, and cross-functional committees.

Skills

• Qualifications & Experience : Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline); Master’s degree preferred.
• Minimum 15 years of experience in engineering, maintenance, and asset integrity management, with at least 5 years in senior leadership.
• Proven expertise in asset management platforms (e.g., SAP EAM, Maximo, or similar).
• Demonstrated leadership in design control management processes, equipment upgrade programs, and manufacturing unit establishment.
• Certification in Lean and Six Sigma (Black Belt preferred) with successful track record of deploying continuous improvement projects.
• Strong knowledge of international standards (API, ISO, ASME, OSHA, etc.) and local regulatory frameworks.
• Experience in leading cross-functional projects and digital transformation in industrial or manufacturing environments.

Key Competencies

• Strategic vision with operational and financial acumen.
• Strong engineering and technical expertise across asset-heavy industries.
• Leadership and people development with a focus on Lean/Six Sigma practices.
• Advanced knowledge of enterprise asset management systems.
• Project management skills for design, commissioning, and upgrades of facilities.
• Risk management, compliance orientation, and problem-solving capabilities.
• Effective stakeholder communication and board-level presentation skills.

#J-18808-Ljbffr

The Director of Technical Support Services is responsible for providing strategic leadership and oversight across engineering, maintenance, and asset integrity functions. The role ensures operational excellence, lifecycle asset management, and compliance through robust systems, Lean and Six Sigma practices, and advanced asset management platforms. The director also leads design control processes, equipment upgrade programs, and the establishment of manufacturing units, aligning technical capabilities with business growth and sustainability objectives. Key Responsibilities

Strategic Leadership: Define and execute the Technical Support Services strategy in alignment with corporate objectives and EVP – Support Services directives. Drive operational excellence through Lean and Six Sigma methodologies to enhance efficiency, reduce costs, and improve quality. Champion digital transformation, automation, and adoption of enterprise asset management platforms to strengthen data-driven decision-making. Lead and govern design control management processes to ensure systematic, compliant, and optimized execution of engineering projects. Engineering & Technical Support Division

Provide high-level technical expertise for design, troubleshooting, and continuous process improvement. Oversee the design, installation, commissioning, and optimization of new manufacturing units and facilities. Ensure robust design control management across all technical projects and product developments. Support process safety, ESG objectives, and technology innovation initiatives. Maintenance & Reliability Division

Develop predictive, preventive, and reliability-centered maintenance programs to maximize equipment uptime and extend lifecycle value. Lead major equipment upgrade initiatives, ensuring assets are aligned with evolving business needs and industry standards. Standardize maintenance practices across facilities using Lean tools, Six Sigma quality controls, and asset management platforms. Optimize cost efficiency while maintaining reliability, safety, and compliance. Asset Integrity & Compliance Division

Ensure integrity and compliance of all assets with international standards (API, ISO, ASME, etc.) and local regulatory requirements. Implement and oversee risk-based inspection programs and lifecycle integrity strategies. Maintain governance for technical compliance, HSE assurance, and regulatory audits. Drive sustainability initiatives through proactive asset lifecycle planning, upgrades, and replacement strategies. People & Organizational Development

Lead and mentor division managers, cultivating a high-performance and technically competent workforce. Embed Lean and Six Sigma culture across the directorate to build continuous improvement capabilities. Strengthen technical leadership and succession pipelines for long-term organizational resilience. Governance & Reporting

Prepare and present comprehensive reports on asset reliability, compliance, and engineering projects to the EVP – Support Services and executive management. Manage budgeting, capex planning, and prioritization of projects including manufacturing expansions and major equipment upgrades. Represent Technical Support Services in board-level reviews, audits, and cross-functional committees. Skills

Qualifications & Experience : Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline); Master’s degree preferred. Minimum 15 years of experience in engineering, maintenance, and asset integrity management, with at least 5 years in senior leadership. Proven expertise in asset management platforms (e.g., SAP EAM, Maximo, or similar). Demonstrated leadership in design control management processes, equipment upgrade programs, and manufacturing unit establishment. Certification in Lean and Six Sigma (Black Belt preferred) with successful track record of deploying continuous improvement projects. Strong knowledge of international standards (API, ISO, ASME, OSHA, etc.) and local regulatory frameworks. Experience in leading cross-functional projects and digital transformation in industrial or manufacturing environments. Key Competencies

Strategic vision with operational and financial acumen. Strong engineering and technical expertise across asset-heavy industries. Leadership and people development with a focus on Lean/Six Sigma practices. Advanced knowledge of enterprise asset management systems. Project management skills for design, commissioning, and upgrades of facilities. Risk management, compliance orientation, and problem-solving capabilities. Effective stakeholder communication and board-level presentation skills.

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Field Service Technician - Blue Force Tracker Aviation

General Dynamics Information Technology is seeking a Field Service Technician with Blue Force Tracker - Army (BFT-A) experience in Kuwait. Qualified candidates must have an active Secret clearance.

Responsibilities

• Provide functional and technical support to the diverse community of Blue Force Tracking Aviation modules to include log book, quality control office, production control office, and flight operations log book, assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy.


• Provide onsite briefings for all unit personnel, over the shoulder training to BFT-A software users, provide help desk support, technical troubleshooting, and resolve procedural issues.


• Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.


• Capture and file electronic trouble reports and software change requests.


• Assist in implementing new aircraft into the system and assist with aircraft transfers.


• Report data quality issues to unit personnel.


• Support remote deployments.


• Coordinate hardware replacements and repairs.


• Assist in fielding new hardware and new software versions.


• Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned.


• Perform other duties as required.

What you will need to be successful

• AA/AS, 5+ years experience. (will consider other combinations of years of experience, education and certifications


• Must have a current and active Secret Clearance.


• Graduate of DOD AVN Maintenance MOS Producing School OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 yrs direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license.


• Must have US Passport.


• Must be able to complete CRC requirements to deploy.

The likely salary range for this position is $69,264 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Details

• Scheduled Weekly Hours: 40


• Travel Required: 10-25%


• Telecommuting Options: Onsite


• Work Location: Kuwait City - Camp Arifjan (APC150)


• US Citizenship Required: Yes


• Clearance Level Must Currently Possess: Secret


• Clearance Level Must Be Able To Obtain: Secret


• Public Trust/Other Required: None


• Job Family: Field Service and Support


• Job Function: Engineering and Information Technology

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Join our Talent Community to stay up to date on career opportunities at gdit.com/tc.

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Job Description

GDIT has an immediate career opportunity for a Field Service Technician with Blue Force Tracker - Army (BFT-A) experience in Kuwait. Qualified candidates must have an active Secret clearance.

Responsibilities

• Provide functional and technical support to the Blue Force Tracking Aviation modules to include log book, quality control, production control, and flight operations log book; assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy.
• Provide onsite briefings for all unit personnel, over the shoulder training to BFT-A software users, provide help desk support, technical troubleshooting, and resolve procedural issues.
• Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
• Capture and file electronic trouble reports and software change requests.
• Assist in implementing new aircraft into the system and assist with aircraft transfers.
• Report data quality issues to unit personnel.
• Support remote deployments.
• Coordinate hardware replacements and repairs.
• Assist in fielding new hardware and new software versions.
• Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned.
• Perform other duties as required.

What You Will Need to Be Successful

• AA/AS, 5+ years experience. (will consider other combinations of years of experience, education and certifications)
• Must have a current and active Secret Clearance.
• Graduate of DOD AVN Maintenance MOS Producing School OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 yrs direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license.
• Must have US Passport.
• Must be able to complete CRC requirements to deploy.

#CECOMWFS

#DefenseOCONUS

#GDITPriority

The likely salary range for this position is $69,264 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Work Details

Scheduled Weekly Hours: 40

Travel Required: 10-25%

Telecommuting Options: Onsite

Work Location: KWT Kuwait City - Camp Arifjan (APC150)

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

#J-18808-Ljbffr

Overview

GDIT has an immediate career opportunity for a Field Service Technician with Blue Force Tracker - Army (BFT-A) experience in Kuwait. Qualified candidates must have an active Secret clearance.

Responsibilities

• Provide functional and technical support to the diverse community of Blue Force Tracking Aviation modules, including log book, quality control office, production control office, and flight operations log book; assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy.
• Provide onsite briefings for all unit personnel, over the shoulder training to BFT-A software users, provide help desk support, technical troubleshooting, and resolve procedural issues.
• Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
• Capture and file electronic trouble reports and software change requests.
• Assist in implementing new aircraft into the system and assist with aircraft transfers.
• Report data quality issues to unit personnel.
• Support remote deployments.
• Coordinate hardware replacements and repairs.
• Assist in fielding new hardware and new software versions.
• Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned.
• Perform other duties as required.

Qualifications

• AA/AS, 5+ years experience. (will consider other combinations of years of experience, education and certifications)
• Must have a current and active Secret Clearance.
• Graduate of DOD AVN Maintenance MOS Producing School OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 yrs direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license.
• Must have US Passport.
• Must be able to complete CRC requirements to deploy.

#CECOMWFS

#DefenseOCONUS

#GDITPriority

The likely salary range for this position is $69,264 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

#J-18808-Ljbffr

**Req ID:** RQ
**Type of Requisition:** Expatriate
**Clearance Level Must Be Able to Obtain:** Secret
**Public Trust/Other Required:** None
**Job Family:** Field Service and Support
**Skills:**
Aviation,Field Services,Technical Troubleshooting
**Certifications:**
Airframe & Power Plant Mechanic - Federal Aviation Administration (FAA) - Federal Aviation Administration (FAA)
**Experience:**
5 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
GDIT has an immediate career opportunity for a Field Service Technician with Blue Force Tracker -Army (BFT-A) experience in Kuwait. Qualified candidates must have an active Secret clearance.
**HOW THE FIELD SERVICE TECHNICIAN (BFT-A) WILL MAKE AN IMPACT:**
+ Provide functional and technical support to the diverse community of Blue Force Tracking Aviation modules to include log book, quality control office, production control office, and flight operations log book, assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy.
+ Provide onsite briefings for all unit personnel, over the shoulder training to BFT-A software users, provide help desk support, technical troubleshooting, and resolve procedural issues.
+ Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
+ Capture and file electronic trouble reports and software change requests.
+ Assist in implementing new aircraft into the system and assist with aircraft transfers.
+ Report data quality issues to unit personnel.
+ Support remote deployments.
+ Coordinate hardware replacements and repairs.
+ Assist in fielding new hardware and new software versions.
+ Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned.
+ Perform other duties as required.
**WHAT YOU WILL NEED TO BE SUCCESSFUL:**
+ AA/AS, 5+ years experience. (will consider other combinations of years of experience, education and certifications
+ Must have a current and active Secret Clearance.
+ Graduate of DOD AVN Maintenance MOS Producing School OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 yrs direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license.
+ Must have US Passport.
+ Must be able to complete CRC requirements to deploy.
#CECOMWFS
#DefenseOCONUS
#GDITPriority
The likely salary range for this position is $69,264 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at Opportunity Employer / Individuals with Disabilities / Protected Veterans

Field Service Technician - Blue Force Tracker Aviation

General Dynamics Information Technology is seeking a Field Service Technician with Blue Force Tracker - Army (BFT-A) experience in Kuwait. Qualified candidates must have an active Secret clearance. Responsibilities

Provide functional and technical support to the diverse community of Blue Force Tracking Aviation modules to include log book, quality control office, production control office, and flight operations log book, assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy. Provide onsite briefings for all unit personnel, over the shoulder training to BFT-A software users, provide help desk support, technical troubleshooting, and resolve procedural issues. Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues. Capture and file electronic trouble reports and software change requests. Assist in implementing new aircraft into the system and assist with aircraft transfers. Report data quality issues to unit personnel. Support remote deployments. Coordinate hardware replacements and repairs. Assist in fielding new hardware and new software versions. Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned. Perform other duties as required. What you will need to be successful

AA/AS, 5+ years experience. (will consider other combinations of years of experience, education and certifications Must have a current and active Secret Clearance. Graduate of DOD AVN Maintenance MOS Producing School OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 yrs direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license. Must have US Passport. Must be able to complete CRC requirements to deploy. The likely salary range for this position is $69,264 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted. Details

Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: Kuwait City - Camp Arifjan (APC150) US Citizenship Required: Yes Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able To Obtain: Secret Public Trust/Other Required: None Job Family: Field Service and Support Job Function: Engineering and Information Technology Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Join our Talent Community to stay up to date on career opportunities at gdit.com/tc.

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