23 Field Service jobs in Kuwait

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Join to apply for the Field Service Engineer II role at Honeywell

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Job Description

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.

Job Description

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.

You will be accountable for troubleshooting and resolving complex technical issue, ensuring the successful implementation of our solutions, and driving customer satisfaction.

You will report directly to our Field Service Engineer Manager, and you'll work out of our Kuwait location as a site support engineer.

Responsibilities

• To ensure efficient delivery of installation, testing, commissioning, troubleshooting, and maintenance services for Honeywell Fire Alarm and Gas Detection Systems at client sites, in line with Honeywell’s standards, local regulations, and project specifications. Troubleshoot system faults, alarms, and perform root cause analysis to restore normal operation. Replace faulty devices and reconfigure panels as needed.
• Documentation & Reporting: Prepare commissioning reports, cause & corrective action reports, test forms, and as-built drawings. Maintain accurate records of service calls, spare part replacements, and system configurations.
• Customer & Project Interface:Liaise with clients, consultants, and contractors for approvals, inspections, and client handovers. Support project handover and provide training to customer personnel. Maintain professional relationships and uphold Honeywell’s image on-site.
• Compliance & Safety: Follow Honeywell and client site safety protocols. Ensure work complies with NFPA/EN standards and local Civil Defense (KFF) regulations. Keep systems updated with the latest firmware and software patches.
• Work with the customers to understand their requirements and act as a consultant and provide suggestions for their issues. Maintain Time sheets for billing purpose .Work with solution architects and proposal team for spot proposal submission.
• Escalate issues in a Timely Manner and follow up the same to solve them in the agreed time frame. Report possible future failures, disturbances, and other opportunities for improvement. Act on priority for requests for spares and additional requests from the customer.
• Follow the Honeywell SOPs, HSE and quality systems while delivering the execution of spot services
• Carry out hazard and risk assessments for all tasks as per company policy and procedures.
• Support in delivery of spot services as per the scope of work for the assignment, working in concert with the services Operations leader (SOL) . Maintains communications with SOL and FSM. Mobility between various sites within country. Maintains communications with SOL and client to ensure tight coordination and agreement
• Takes full ownership for delivery as per the scope of work for the assignment, working in concert with the services Operations leader (SOL)
• Pro-actively Manages the SOW and informs SOL/PM of Risks and Opportunities
• Service & Maintenance: Conduct regular preventive maintenance as per the Annual Maintenance Contracts(AMC). Strong knowledge of fixed gas detection systems (point, open path, flame detectors). Familiarity with design and layout of fire detection zones and gas coverage areas. Ability to interpret and work with wiring diagrams, panel schematics, and cause-effect matrices. Sound understanding of networking (Ethernet, RS485, Modbus, BACnet). Carry out site installation verification, loop testing, and system commissioning for Honeywell Fire Alarm Panels (e.g., XLS Range of panels) and Gas Detection Systems (Fixed point-type gas detectors, aspirating systems, flame detectors). Verify all field devices (smoke/heat detectors, MCPs, sounders, gas sensors) for correct installation and functionality. Integrate Honeywell systems with third-party systems via Modbus/BACnet as per design.
• Review and interpret engineering drawings, technical specifications, and BOQ to ensure compliance. Willingness to travel to project sites and work for site surveys and data collection. Maintain service records, test reports, and prepare detailed documentation post-intervention for future projects and estimation support
  
  

Qualifications

• Degree in Electrical, Electronics, Instrumentation, or related field.
• Sound knowledge of NFPA, local fire codes, and standards.
• Hands-on experience in addressable and conventional fire alarm panels, flame and gas detectors, and system integration. Strong troubleshooting and diagnostic skills. Good communication and client-handling skills.
• 8–12 years of experience with Fire Alarm, Gas Suppression System and Gas Detection Systems (preferably Honeywell Systems Experience on XLS-3000, XLS-140, XNX & XCD gas detectors and Safety Manager). Hands-on experience with Honeywell XLS3000, XLS-140-2, Verifire Tools and Safety Manager tools. Sound knowledge of NFPA, local fire codes, and standards. Engineer (Project environment) with commissioning and SAT experience
  
  

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Appliances, Electrical, and Electronics Manufacturing

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Sign in to set job alerts for “Field Services Engineer” roles. Urgent Hiring-Hydraulic cylinder technician, Service Engineers Hydraulic system auto mobile, Field Specialist III - Managed Pressure Drilling Services Service Engineer- Electrical/ Mechanical Field Specialist III - Managed Pressure Drilling Services Field Specialist IV - Managed Pressure Drilling Services Project Mechanical Engineer (Mechanical Design) Lead Safety Engineer (Principal Project HSE Advisor) Lead Safety Engineer (Principal Project HSE Advisor)

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As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.
You will be accountable for troubleshooting and resolving complex technical issue, ensuring the successful implementation of our solutions, and driving customer satisfaction.
You will report directly to our Field Service Engineer Manager, and you'll work out of our Kuwait location as a site support engineer.
+ To ensure efficient delivery of installation, testing, commissioning, troubleshooting, and maintenance services for Honeywell Fire Alarm and Gas Detection Systems at client sites, in line with Honeywell's standards, local regulations, and project specifications. Troubleshoot system faults, alarms, and perform root cause analysis to restore normal operation. Replace faulty devices and reconfigure panels as needed.
+ Documentation & Reporting: Prepare commissioning reports, cause & corrective action reports, test forms, and as-built drawings. Maintain accurate records of service calls, spare part replacements, and system configurations.
+ Customer & Project Interface: Liaise with clients, consultants, and contractors for approvals, inspections, and client handovers. Support project handover and provide training to customer personnel. Maintain professional relationships and uphold Honeywell's image on-site.
+ Compliance & Safety: Follow Honeywell and client site safety protocols. Ensure work complies with NFPA/EN standards and local Civil Defense (KFF) regulations. Keep systems updated with the latest firmware and software patches.
+ Work with the customers to understand their requirements and act as a consultant and provide suggestions for their issues. Maintain Time sheets for billing purpose .Work with solution architects and proposal team for spot proposal submission.
+ Escalate issues in a Timely Manner and follow up the same to solve them in the agreed time frame. Report possible future failures, disturbances, and other opportunities for improvement. Act on priority for requests for spares and additional requests from the customer.
+ Follow the Honeywell SOPs, HSE and quality systems while delivering the execution of spot services
+ Carry out hazard and risk assessments for all tasks as per company policy and procedures.
+ Support in delivery of spot services as per the scope of work for the assignment, working in concert with the services Operations leader (SOL) . Maintains communications with SOL and FSM. Mobility between various sites within country. Maintains communications with SOL and client to ensure tight coordination and agreement
+ Takes full ownership for delivery as per the scope of work for the assignment, working in concert with the services Operations leader (SOL)
+ Pro-actively Manages the SOW and informs SOL/PM of Risks and Opportunities
+ Service & Maintenance: Conduct regular preventive maintenance as per the Annual Maintenance Contracts (AMC). Strong knowledge of fixed gas detection systems (point, open path, flame detectors). Familiarity with design and layout of fire detection zones and gas coverage areas. Ability to interpret and work with wiring diagrams, panel schematics, and cause-effect matrices. Sound understanding of networking (Ethernet, RS485, Modbus, BACnet). Carry out site installation verification, loop testing, and system commissioning for Honeywell Fire Alarm Panels (e.g., XLS Range of panels) and Gas Detection Systems (Fixed point-type gas detectors, aspirating systems, flame detectors). Verify all field devices (smoke/heat detectors, MCPs, sounders, gas sensors) for correct installation and functionality. Integrate Honeywell systems with third-party systems via Modbus/BACnet as per design.
+ Review and interpret engineering drawings, technical specifications, and BOQ to ensure compliance. Willingness to travel to project sites and work for site surveys and data collection. Maintain service records, test reports, and prepare detailed documentation post-intervention for future projects and estimation support
+ Degree in Electrical, Electronics, Instrumentation, or related field.
+ Sound knowledge of NFPA, local fire codes, and standards.
+ Hands-on experience in addressable and conventional fire alarm panels, flame and gas detectors, and system integration. Strong troubleshooting and diagnostic skills. Good communication and client-handling skills.
+ 8-12 years of experience with Fire Alarm, Gas Suppression System and Gas Detection Systems (preferably Honeywell Systems Experience on XLS-3000, XLS-140, XNX & XCD gas detectors and Safety Manager). Hands-on experience with Honeywell XLS3000, XLS-140-2, Verifire Tools and Safety Manager tools. Sound knowledge of NFPA, local fire codes, and standards. Engineer (Project environment) with commissioning and SAT experience
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.
You will be accountable for troubleshooting and resolving complex technical issue, ensuring the successful implementation of our solutions, and driving customer satisfaction.
You will report directly to our Field Service Engineer Manager, and you'll work out of our Kuwait location as a site support engineer.
+ To ensure efficient delivery of installation, testing, commissioning, troubleshooting, and maintenance services for Honeywell Fire Alarm and Gas Detection Systems at client sites, in line with Honeywell's standards, local regulations, and project specifications. Troubleshoot system faults, alarms, and perform root cause analysis to restore normal operation. Replace faulty devices and reconfigure panels as needed.
+ Documentation & Reporting: Prepare commissioning reports, cause & corrective action reports, test forms, and as-built drawings. Maintain accurate records of service calls, spare part replacements, and system configurations.
+ Customer & Project Interface: Liaise with clients, consultants, and contractors for approvals, inspections, and client handovers. Support project handover and provide training to customer personnel. Maintain professional relationships and uphold Honeywell's image on-site.
+ Compliance & Safety: Follow Honeywell and client site safety protocols. Ensure work complies with NFPA/EN standards and local Civil Defense (KFF) regulations. Keep systems updated with the latest firmware and software patches.
+ Work with the customers to understand their requirements and act as a consultant and provide suggestions for their issues. Maintain Time sheets for billing purpose .Work with solution architects and proposal team for spot proposal submission.
+ Escalate issues in a Timely Manner and follow up the same to solve them in the agreed time frame. Report possible future failures, disturbances, and other opportunities for improvement. Act on priority for requests for spares and additional requests from the customer.
+ Follow the Honeywell SOPs, HSE and quality systems while delivering the execution of spot services
+ Carry out hazard and risk assessments for all tasks as per company policy and procedures.
+ Support in delivery of spot services as per the scope of work for the assignment, working in concert with the services Operations leader (SOL) . Maintains communications with SOL and FSM. Mobility between various sites within country. Maintains communications with SOL and client to ensure tight coordination and agreement
+ Takes full ownership for delivery as per the scope of work for the assignment, working in concert with the services Operations leader (SOL)
+ Pro-actively Manages the SOW and informs SOL/PM of Risks and Opportunities
+ Service & Maintenance: Conduct regular preventive maintenance as per the Annual Maintenance Contracts (AMC). Strong knowledge of fixed gas detection systems (point, open path, flame detectors). Familiarity with design and layout of fire detection zones and gas coverage areas. Ability to interpret and work with wiring diagrams, panel schematics, and cause-effect matrices. Sound understanding of networking (Ethernet, RS485, Modbus, BACnet). Carry out site installation verification, loop testing, and system commissioning for Honeywell Fire Alarm Panels (e.g., XLS Range of panels) and Gas Detection Systems (Fixed point-type gas detectors, aspirating systems, flame detectors). Verify all field devices (smoke/heat detectors, MCPs, sounders, gas sensors) for correct installation and functionality. Integrate Honeywell systems with third-party systems via Modbus/BACnet as per design.
+ Review and interpret engineering drawings, technical specifications, and BOQ to ensure compliance. Willingness to travel to project sites and work for site surveys and data collection. Maintain service records, test reports, and prepare detailed documentation post-intervention for future projects and estimation support
+ Degree in Electrical, Electronics, Instrumentation, or related field.
+ Sound knowledge of NFPA, local fire codes, and standards.
+ Hands-on experience in addressable and conventional fire alarm panels, flame and gas detectors, and system integration. Strong troubleshooting and diagnostic skills. Good communication and client-handling skills.
+ 8-12 years of experience with Fire Alarm, Gas Suppression System and Gas Detection Systems (preferably Honeywell Systems Experience on XLS-3000, XLS-140, XNX & XCD gas detectors and Safety Manager). Hands-on experience with Honeywell XLS3000, XLS-140-2, Verifire Tools and Safety Manager tools. Sound knowledge of NFPA, local fire codes, and standards. Engineer (Project environment) with commissioning and SAT experience
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Overview Job Title:

Field Service Representative (FSR)

Job Location:

Camp Arifjan, Kuwait

Responsibilities

Trace Systems is seeking an experienced Field Service Representative (FSR) to support training, platform installation, operational field support, and network management for forward-deployed operations in the CENTCOM region. The primary location is Arifjan, Kuwait, with frequent travel throughout Iraq and Syria, and potential TDY assignments to Europe, Asia, and South America. The role requires the ability to operate in deployed environments, troubleshoot service issues, perform maintenance, and install, configure, and test VSAT and terrestrial Internet cafe services.

Support the MWR Internet Connect Program, providing deployed US service members and support staff contractors with Internet access at deployed locations. Act as the customer’s first contact with the MWR Internet Connect Program, providing feedback on system performance and operational value.

Install, configure, and test VSAT and LAN/WAN equipment; perform testing, inventory, and preparation of VSAT and baseband equipment for installation according to government specifications.

Fabricate and assemble cabling for VSAT and LAN devices in accordance with established standards and government specifications.

Coordinate introduction of Internet cafe technologies with operational commands and agencies and their supporting organizations.

Facilitate distribution, deployment, installation, training, and preventive maintenance of Internet cafe equipment in each operational theater, working with DISA and other commands as necessary.

Be on call to provide 24x7 onsite support to operational forces; work 72 hours per week as required.

Develop formal practices and procedures for the operational fielding of Internet cafe technologies.

Travel to support mission approximately 50% of the time; live and operate in austere contingency environments; travel regionally, including to small FOBs and bases across the CENTCOM AOR.

Physical demands include carrying up to 50 pounds, working outdoors in temperatures over 100°F, bending, kneeling, crawling to route cables, and working on ladders or multi-story buildings to install antennas.

Minimum Qualifications

Active, in-scope Secret clearance (US Government requirement).

U.S. Citizenship is required.

Experience with ISP/OSP cabling, VSAT, Cisco routing and firewall technology, IP fundamentals, and desktop & peripheral technologies.

Good health and ability to successfully complete medical examinations as dictated by the U.S. Army (CRC).

Working understanding of Army/ Marine Corps logistic forms policy and procedures or ability to understand basic military concepts.

Current United States Passport valid through at least 2027.

Valid United States Driver’s License in good standing.

Ability to obtain a valid FBI background check to obtain Kuwait residency visa.

Desired Qualifications

Military signal or telecommunications background.

Experience with remote VSAT communications systems.

Experience with basic networking and network protocols.

Understanding of military organizations and Infantry/Combined Arms operations.

Prior military instructor experience.

Proficient with Microsoft Office applications.

Prior experience working overseas is a plus.

Minimum of 4 years working with applicable technologies.

Knowledge of the visa process for in-theater locations such as Iraq, UAE, Jordan, Saudi Arabia, or Kuwait.

Education

High school or trade school diploma.

About Trace Systems Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply To apply, please visit our website at or text 'tracejobs' to 97211. This role may be part of a pipeline and could become available in the future.

EEO Statement Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Defense and Space Manufacturing

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Field Service Engineer II

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Field Service Engineer II

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Honeywell Get AI-powered advice on this job and more exclusive features. Job Description

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit. Job Description

As a Field Service Engineer II, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit.

You will be accountable for troubleshooting and resolving complex technical issue, ensuring the successful implementation of our solutions, and driving customer satisfaction.

You will report directly to our Field Service Engineer Manager, and you'll work out of our Kuwait location as a site support engineer.

Responsibilities

To ensure efficient delivery of installation, testing, commissioning, troubleshooting, and maintenance services for Honeywell Fire Alarm and Gas Detection Systems at client sites, in line with Honeywell’s standards, local regulations, and project specifications. Troubleshoot system faults, alarms, and perform root cause analysis to restore normal operation. Replace faulty devices and reconfigure panels as needed. Documentation & Reporting: Prepare commissioning reports, cause & corrective action reports, test forms, and as-built drawings. Maintain accurate records of service calls, spare part replacements, and system configurations. Customer & Project Interface:Liaise with clients, consultants, and contractors for approvals, inspections, and client handovers. Support project handover and provide training to customer personnel. Maintain professional relationships and uphold Honeywell’s image on-site. Compliance & Safety: Follow Honeywell and client site safety protocols. Ensure work complies with NFPA/EN standards and local Civil Defense (KFF) regulations. Keep systems updated with the latest firmware and software patches. Work with the customers to understand their requirements and act as a consultant and provide suggestions for their issues. Maintain Time sheets for billing purpose .Work with solution architects and proposal team for spot proposal submission. Escalate issues in a Timely Manner and follow up the same to solve them in the agreed time frame. Report possible future failures, disturbances, and other opportunities for improvement. Act on priority for requests for spares and additional requests from the customer. Follow the Honeywell SOPs, HSE and quality systems while delivering the execution of spot services Carry out hazard and risk assessments for all tasks as per company policy and procedures. Support in delivery of spot services as per the scope of work for the assignment, working in concert with the services Operations leader (SOL) . Maintains communications with SOL and FSM. Mobility between various sites within country. Maintains communications with SOL and client to ensure tight coordination and agreement Takes full ownership for delivery as per the scope of work for the assignment, working in concert with the services Operations leader (SOL) Pro-actively Manages the SOW and informs SOL/PM of Risks and Opportunities Service & Maintenance: Conduct regular preventive maintenance as per the Annual Maintenance Contracts(AMC). Strong knowledge of fixed gas detection systems (point, open path, flame detectors). Familiarity with design and layout of fire detection zones and gas coverage areas. Ability to interpret and work with wiring diagrams, panel schematics, and cause-effect matrices. Sound understanding of networking (Ethernet, RS485, Modbus, BACnet). Carry out site installation verification, loop testing, and system commissioning for Honeywell Fire Alarm Panels (e.g., XLS Range of panels) and Gas Detection Systems (Fixed point-type gas detectors, aspirating systems, flame detectors). Verify all field devices (smoke/heat detectors, MCPs, sounders, gas sensors) for correct installation and functionality. Integrate Honeywell systems with third-party systems via Modbus/BACnet as per design. Review and interpret engineering drawings, technical specifications, and BOQ to ensure compliance. Willingness to travel to project sites and work for site surveys and data collection. Maintain service records, test reports, and prepare detailed documentation post-intervention for future projects and estimation support

Qualifications

Degree in Electrical, Electronics, Instrumentation, or related field. Sound knowledge of NFPA, local fire codes, and standards. Hands-on experience in addressable and conventional fire alarm panels, flame and gas detectors, and system integration. Strong troubleshooting and diagnostic skills. Good communication and client-handling skills. 8–12 years of experience with Fire Alarm, Gas Suppression System and Gas Detection Systems (preferably Honeywell Systems Experience on XLS-3000, XLS-140, XNX & XCD gas detectors and Safety Manager). Hands-on experience with Honeywell XLS3000, XLS-140-2, Verifire Tools and Safety Manager tools. Sound knowledge of NFPA, local fire codes, and standards. Engineer (Project environment) with commissioning and SAT experience

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Honeywell by 2x Sign in to set job alerts for “Field Services Engineer” roles.

Urgent Hiring-Hydraulic cylinder technician, Service Engineers Hydraulic system auto mobile,

Field Specialist III - Managed Pressure Drilling Services

Service Engineer- Electrical/ Mechanical

Field Specialist III - Managed Pressure Drilling Services

Field Specialist IV - Managed Pressure Drilling Services

Project Mechanical Engineer (Mechanical Design)

Lead Safety Engineer (Principal Project HSE Advisor)

Lead Safety Engineer (Principal Project HSE Advisor)

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Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

**Key Responsibilities**:

- Inspect for Quality
- Install or Repair Work Orders
- Provide Customer Support

**YOU MUST HAVE**:

- High School Diploma, or equivalent. Some experience in the field.

**WE VALUE**:

- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Ability to follow instructions and identify mistakes
- Bachelor degree or technical/professional certificate

**Additional Information**:

- ** JOB ID**:HRD
- ** Category**:Customer Experience
- ** Location**:10th Floor, Burj Alshaya,,Plot 2, Mirqab, Al Soor Street,Kuwait City,13043,Kuwait
- Nonexempt

Overview

About The Role Abrams Field Service Representative supporting Kuwait - OCONUS. This assignment is for duration of WD.

Company Information

General Dynamics is a successful Fortune 100, global aerospace, and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable, and capable of addressing a dynamic threat environment.

What We Offer

• Whether you are starting your career or an experienced professional, we offer a Total Rewards package that is impactful and built for you.
• Healthcare including medical, dental, vision, HSA, and Flex Spending.
• Competitive base pay, incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%).
• Educational Assistance.
• Ongoing learning opportunities within a diverse, inclusive, and rewarding work environment.

Position Description

Field Service Representative (FSR) required to interface with client at a level from the BCT and below, typically Combat Arms Battalions (CABs) in order to represent the Abrams team in multiple functional areas. Interface may require coordination with AFSB units in Kuwait and inspection of COSIS based tanks currently in APS fleets. Subject Matter Expert (SME) to our client over a myriad of subjects, requiring continuing engagement with the customer, FSRs and the Abrams product team on Abrams vehicle maintenance, troubleshooting and diagnostics on the hull, turret and armament sub-systems. Act as the primary contact for the customer at multiple locations in Kuwait. Identify and advise Army Leaders regarding problems within Abrams technical areas and maintenance management as required, generate and submit field problem reports (FPRs) and cost savings as required, generate reports as required. Represent General Dynamic Land Systems in a sole contributor environment, where it is critical in assisting the command build and sustain combat power in a strategic reserve scenario.

Position Requirements

• Must be a Certified Abrams FSR; preferred to have a minimum of 6-9 years of maintenance and troubleshooting experience on Abrams M1 through M1A2 SEP tanks to include DSESTS and logistical experience.
• Must have a valid US Passport
• Must have FSR Certification from Abrams Center of Excellence
• High school diploma or equivalent, prefer an Associate degree.
• Must be a US person.
• Previous experience in overseas assignments preferred.
• Able to gain access to U.S. or foreign military bases or facilities.
• Must successfully pass a deployment physical that meets OCONUS assignment requirements.
• Able to secure and maintain a NACI.
• Must be available and willing to travel globally for extended periods of time to support customer requirements.
• Excellent communication skills along with professional demeanor that extends to all levels of the organization along with strong interpersonal skills.
• Knowledgeable of GDLS processes, products, and military technology, and able to coordinate and collaborate with other mechanics and supervision to ensure processes are aligned.
• Must be able to work independently with minimal supervision with minimal errors and be willing to work effectively in a team-oriented structure to include field, office, and shop environments both on and off military installations.
• Must have a valid State Driver's License and be able to obtain a military license and meet the anthropometric requirements to entry into a driver’s station or into an enclosed military vehicle.
• Occasional work in confined space within vehicle interior.
• Potential for exposure to temperature extremes in performance of duties.
• Physical requirements: Must pass and maintain company deployment requirements.
• Must meet and maintain ASR guidelines for driver's station entry as described in Standard Practice 2-644.
• Must have dexterity in fingers of both hands.
• Must be able to carry 70lbs (toolbox or parts) up to 50’.
• Familiar with the US Military rank structure and organization.
• Must have proven performance abilities in Field Service support of M1 Abrams through M1A2 SEP, capable of operating with little to no guidance, able to make solid operational decisions and represent the company in an exceptional manner.
• Demonstrated record of customer intimacy and support resulting in a high degree of customer satisfaction required.
• Able to work at autonomous sites directly for USG personnel.

Additional Information / Desired Experience

• This position may require eligibility to obtain a US security clearance. (Non-US Citizens may not be eligible to obtain a security clearance)
• Previous experience working on ground combat Vehicles desired.
• This position may require the candidate to be able to climb on/off, work in, and work around military vehicles is desired. Must be able to pass ASR test (Anthropometric Size Requirement for confined space)
• Must be able to work occasional evening and/or weekend overtime as required.
• Familiarity with military standards and test requirements desired.
• Occasional travel to test sites may be required.

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Description

Performing remote or on-site service activities for protection systems in transmission and distribution substations in accordance with customer requirements and ensuring timely, cost-effective solutions in accordance with standard processes, procedures, and safety guidelines.

The opportunity

Performing relay testing, commissioning, maintenance, and troubleshooting at client substations.

Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity with other relays manufacturers is preferable.

Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and best practices.

Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in substations up to 400 kV voltage level.

Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in power stations and refinery environments.

Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV.

Consult with clients or their representatives to determine their needs and priorities.

Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work.

Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations.

Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear.

You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in electrical engineering is preferred.
• Minimum 7 years of relevant experience is required.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using testing and diagnostic equipment.
• Ability to interpret and work from electrical drawings and schematics.
• Strong organizational and time management skills.
• Commitment to continuous improvement and learning.
• Proficiency in both spoken & written English language is required.

Disability accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

Accessibility note

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

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Field Service Engineering Specialist Professional

• Hitachi ABB Power Grids
• Kuwait

Apply today at Hitachi Energy Full time in Kuwait City, Al Kuwayt, Kuwait in our Engineering & Science department and be part of a diverse and collaborative team. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all

Job description

Apply today at Hitachi Energy Full time in Kuwait City, Al Kuwayt, Kuwait in our Engineering & Science department and be part of a diverse and collaborative team. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all

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