23 Executive Support jobs in Kuwait
Sr. Executive , B2B Support / Fast Telco Subsidiary of Ooredoo Kuwait
Posted 16 days ago
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Job Description
VAC9505 - Sr. Executive, B2B Support / Fast Telco Subsidiary of Ooredoo Kuwait
Field: B2B
Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City
Closing date: 30-Nov-2024
Role Purpose:Provide 1st level support and technical assistance for incoming queries and issues related to B2B customers. And 2nd Level support for B2C customers.
Key Accountabilities & Responsibilities:- Provide efficient support for B2B customers over the phone with to first call resolution KPI.
- Escalate non-resolved cases to concerned departments as per Call Center procedures.
- Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers.
- Identify and escalate situations requiring urgent attention to shift leader.
- Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system.
- Adhere to Call Center KPIs and defined service levels set on employee yearly objectives.
- Respond to email messages for customers seeking help and contact them if required.
- Step-by-Step configuration for customer devices.
- Troubleshooting customer last mile and access equipment related to DSL, GPON, Fiber, 4G and Wireless subscriptions.
- Ensure customers subscribed speeds are matching service subscription defined in Company CRM.
- Execute additional configuration as per customer request within customer subscription bundle and eligibility.
- Monitor backbone links, network equipment, international circuits and VIP customers.
- Open tickets for any alert received and escalate the case to concerned department.
- Diploma/Bachelor degree in computer science, engineering or a related field.
- Network experience covering advanced routing and switching knowledge.
- Voice experience covering basic knowledge.
- Proficiency in both English and Arabic languages.
- Knowledge and experience of customer service practices and Call Center processes.
- CCNA (Mandatory)
- CCNP (preferred)
- Experience with DSL media troubleshooting and configuration.
- Experience with GPON media troubleshooting and configuration.
- Experience with Fiber media troubleshooting and configuration.
- Experience with Wireless media troubleshooting and configuration.
To qualify for the position, please make sure that you meet the below criteria:
- You must have completed one year in the Company.
- Please inform your line manager by e-mail.
- Your sick leaves must not exceed fifteen (15) days.
- You must not have any valid warnings.
- Your last appraisal must be Solid Performer or higher.
Please include your employee number in your application.
For more information on the role and to apply, please Click here .
Note: you will be required to attach the following:
- Resume / CV
Sr. Executive , B2B Support / Fast Telco Subsidiary of Ooredoo Kuwait
Posted 27 days ago
Job Viewed
Job Description
B2B Contract Type:
Full Time - Permanent Location:
Kuwait - Kuwait City Closing date:
30-Nov-2024 Role Purpose:
Provide 1st level support and technical assistance for incoming queries and issues related to B2B customers. And 2nd Level support for B2C customers. Key Accountabilities & Responsibilities:
Provide efficient support for B2B customers over the phone with to first call resolution KPI. Escalate non-resolved cases to concerned departments as per Call Center procedures. Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers. Identify and escalate situations requiring urgent attention to shift leader. Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system. Adhere to Call Center KPIs and defined service levels set on employee yearly objectives. Respond to email messages for customers seeking help and contact them if required. Step-by-Step configuration for customer devices. Troubleshooting customer last mile and access equipment related to DSL, GPON, Fiber, 4G and Wireless subscriptions. Ensure customers subscribed speeds are matching service subscription defined in Company CRM. Execute additional configuration as per customer request within customer subscription bundle and eligibility. Monitor backbone links, network equipment, international circuits and VIP customers. Open tickets for any alert received and escalate the case to concerned department. Qualifications/Requirements:
Diploma/Bachelor degree in computer science, engineering or a related field. Other Information:
Network experience covering advanced routing and switching knowledge. Voice experience covering basic knowledge. Proficiency in both English and Arabic languages. Knowledge and experience of customer service practices and Call Center processes. CCNA (Mandatory) CCNP (preferred) Experience with DSL media troubleshooting and configuration. Experience with GPON media troubleshooting and configuration. Experience with Fiber media troubleshooting and configuration. Experience with Wireless media troubleshooting and configuration. Additional Internal Information:
To qualify for the position, please make sure that you meet the below criteria: You must have completed one year in the Company. Please inform your line manager by e-mail. Your sick leaves must not exceed fifteen (15) days. You must not have any valid warnings. Your last appraisal must be Solid Performer or higher. Please include your employee number in your application. For more information on the role and to apply, please
Click here
. Note: you will be required to attach the following: Resume / CV
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Office manager
Posted today
Job Viewed
Job Description
Office manager job vacancy in Al-Kuwait, Kuwait. Qualifications, experience, duties, and responsibilities are outlined below.
Office Manager Job in Al-KuwaitWe are looking for a talented Office Manager to join our team in Al-Kuwait. The successful candidate will be responsible for managing the administrative, operational, and logistical functions of the office. This role offers a competitive salary of 1400 KD per month, and we are willing to consider immigrant applicants.
The ideal candidate must have at least 1 year of experience in office management or a related field. They should possess excellent organizational skills, as well as strong communication and interpersonal abilities.
Benefits of Working With Us:- Opportunity to join a dynamic team in a vibrant Middle Eastern city
- Health insurance
- Paid vacation
- Flexible working hours
- Friendly work environment
- At least 1 year of experience in office management or related field
- Excellent organizational skills
- Strong communication and interpersonal abilities
- High school diploma or equivalent (preferred)
- Knowledge of Microsoft Office Suite (Word, Excel) beneficial
- Managing administrative tasks such as scheduling, document preparation, ordering supplies, maintaining records, and handling mail
- Coordinating with departments to ensure smooth operations
- Developing efficient filing systems for easy information access
- Assisting staff with data entry and administrative tasks
- Handling general inquiries from customers or clients
This job posting is active and accepting applications.
#J-18808-LjbffrOffice Manager
Posted 3 days ago
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Job Description
The Office Manager to the CEO plays a crucial role in ensuring the smooth operation of the executive office. This position requires a highly organized and proactive individual who can manage various administrative tasks while supporting the CEO in achieving strategic goals. The ideal candidate will be responsible for streamlining processes, managing communications, and facilitating effective collaboration within the organization. This role is pivotal in maintaining a productive work environment and ensuring that the CEO's time is utilized efficiently.
Responsibilities:
- Manage the CEO's calendar, scheduling meetings and appointments to optimize time management.
- Coordinate communication between the CEO and internal/external stakeholders, ensuring timely responses and follow-ups.
- Prepare and organize documents, reports, and presentations for meetings and strategic planning sessions.
- Oversee office operations, including supply management, vendor relations, and maintenance of office equipment.
- Assist in the development and implementation of office policies and procedures to enhance operational efficiency.
- Support project management initiatives by tracking progress and providing updates to the CEO.
- Facilitate team meetings, taking minutes and ensuring action items are followed up on.
- Handle confidential information with discretion and maintain the integrity of sensitive data.
- Act as a liaison between the CEO and other departments, fostering collaboration and communication.
- Conduct research and compile information to assist the CEO in decision-making processes.
Preferred Candidate:
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication abilities.
- Proactive problem-solving skills and a positive attitude.
- Ability to work independently and manage multiple tasks simultaneously.
- Experience in a similar role or in an executive support position.
- Proficiency in office software and technology tools.
- Strong interpersonal skills and the ability to build relationships.
- Flexibility and adaptability in a fast-paced environment.
- Commitment to maintaining confidentiality and professionalism.
- Ability to anticipate needs and act accordingly.
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong time management and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to manage confidential information with integrity.
- Experience with project management tools and software.
- Strong analytical and research skills.
- Ability to work collaboratively in a team environment.
- Knowledge of office management procedures and best practices.
Office Manager
Posted 9 days ago
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Job Description
Job Title: Office Manager (Arabic Speaker)
Location: Kuwait City, Kuwait
Salary: Competitive
Reports to: CEO
Job Summary:
We are seeking a highly organized and proactive Office Manager to support the CEO of a reputable company in Kuwait. The ideal candidate will be bilingual (Arabic and English), possess strong administrative and leadership skills, and have a minimum of five years of experience in office management.
Key Responsibilities:
Manage daily office operations and administrative functions efficiently.
Act as the primary point of contact between the CEO and internal/external stakeholders.
Coordinate schedules, meetings, and travel arrangements for the CEO.
Prepare reports, presentations, and correspondence as required.
Ensure smooth communication across departments and manage office supplies and resources.
Handle confidential information with discretion and maintain professionalism.
Supervise and support office staff as needed.
Assist in organizing company events and meetings.
Requirements :
Bachelor s degree from a recognized university.
Minimum 5 years of experience as an Office Manager or in a similar role.
Fluent in Arabic and English (both spoken and written).
Excellent organizational and multitasking skills.
Strong interpersonal and communication abilities.
Proficiency in MS Office Suite and office management software.
Ability to work under pressure and meet deadlines.
Availability to join in June.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
- Office Manager
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
People Looking for Office Manager Jobs also searched #J-18808-LjbffrOffice manager
Posted 4 days ago
Job Viewed
Job Description
Office Manager Job in Al-Kuwait We are looking for a talented Office Manager to join our team in Al-Kuwait. The successful candidate will be responsible for managing the administrative, operational, and logistical functions of the office. This role offers a competitive salary of 1400 KD per month, and we are willing to consider immigrant applicants.
The ideal candidate must have at least 1 year of experience in office management or a related field. They should possess excellent organizational skills, as well as strong communication and interpersonal abilities.
Benefits of Working With Us:
Opportunity to join a dynamic team in a vibrant Middle Eastern city
Health insurance
Paid vacation
Flexible working hours
Friendly work environment
Qualifications & Experience:
At least 1 year of experience in office management or related field
Excellent organizational skills
Strong communication and interpersonal abilities
High school diploma or equivalent (preferred)
Knowledge of Microsoft Office Suite (Word, Excel) beneficial
Duties & Responsibilities:
Managing administrative tasks such as scheduling, document preparation, ordering supplies, maintaining records, and handling mail
Coordinating with departments to ensure smooth operations
Developing efficient filing systems for easy information access
Assisting staff with data entry and administrative tasks
Handling general inquiries from customers or clients
This job posting is active and accepting applications.
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Office Manager
Posted 4 days ago
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Job Description
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Office Manager
Posted 27 days ago
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Job Description
Location: Kuwait City, Kuwait
Salary: Competitive
Reports to: CEO
Job Summary:
We are seeking a highly organized and proactive Office Manager to support the CEO of a reputable company in Kuwait. The ideal candidate will be bilingual (Arabic and English), possess strong administrative and leadership skills, and have a minimum of five years of experience in office management.
Key Responsibilities:
Manage daily office operations and administrative functions efficiently.
Act as the primary point of contact between the CEO and internal/external stakeholders.
Coordinate schedules, meetings, and travel arrangements for the CEO.
Prepare reports, presentations, and correspondence as required.
Ensure smooth communication across departments and manage office supplies and resources.
Handle confidential information with discretion and maintain professionalism.
Supervise and support office staff as needed.
Assist in organizing company events and meetings.
Requirements :
Bachelor s degree from a recognized university.
Minimum 5 years of experience as an Office Manager or in a similar role.
Fluent in Arabic and English (both spoken and written).
Excellent organizational and multitasking skills.
Strong interpersonal and communication abilities.
Proficiency in MS Office Suite and office management software.
Ability to work under pressure and meet deadlines.
Availability to join in June.
Company Industry Hotels Hospitality Department / Functional Area Administration Keywords Office Manager Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for Office Manager Jobs also searched #J-18808-Ljbffr
Front Office Manager - Female / Arabic Speaker
Posted 17 days ago
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Job Description
Grand Hyatt Kuwait is looking for a passionate, dynamic and
hardworking professional who enjoys leading, motivating and driving the Front
Office function of the largest conference and convention hotel in Kuwait. The
hotel will feature 302 luxury rooms and suites, four world class F&B venues
and the largest event facilities in the city.
This position requires hands-on leadership with strong people
management, communications and organizational skills, to ensure the smooth and
efficient management of the front office, while guaranteeing that the various
departments operate in line with hotel operational strategies and brand
standards.
**Qualifications:**
We are looking for candidates who have experience in a similar role in a 5* luxury hotel and display strong traits in the following areas:
+ Strong leadership skills with a proven track record in similar luxury operations (At least 2 year experience in a similar role will be required)
+ An instinctive eye for detail and a very keen passion for customer service
+ Someone with an entrepreneurial mindset that thrives in fast pace environments
+ An inspirational, caring and engaging leader with exceptional communication and interpersonal skills
+ A relentless and infectious passion for training and hands-on operational work
+ A sound experience in large hotel operations would be advantageous
**Primary Location:** Kuwait-Al Kuwayt-Kuwait City
**Organization:** Grand Hyatt Kuwait City
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** KUW000608
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
CSS Administrative Support Specialist
Posted 9 days ago
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Job Description
Overview
At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.
With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.
Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.
ITA is seeking an CSS Administrative Support Specialist to join the team in Kuwait.
*Please note this position is contingent upon position vacancy.*
Responsibilities
Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.
The Contractor shall:- Perform Commanders Support Staff functions, maintain duty status changes and prepare unit rosters including manpower reporting. Prepare commander’s staff meeting presentation.
- Maintain files of personnel records, office files, official travel orders, and personnel action requests.
- Forecast, review, and process evaluation reports and decorations. Conductadministrative support for in-processing and out-processing of all unit personnel. Attain access to all USAF personnel performance report/decoration tracking systems.
- Serve as the unit travel coordinator/liaison between the TMO and unit members. Perform other administrative functions as required.
Qualifications
Candidates must have:- Three (3) years of experience in preparing and processing administrative support actions relating to unit programs.
- Three (3) years of experience managing a commander’s support staff office.
- Proficiency in the use of Microsoft Office.
- A valid state and Government Driver’s License.
- Must possess a DoD approved SECRET security clearance to perform duties under this task order.
All employees must successfully pass all medical screening as required per CENTCOMdeployment standards.
Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:
- Pending criminal or civil charges (including divorce/child custody proceedings)
- Felony arrest record
- Alcohol related arrest in the last five years
- Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)
- Any type of involvement in hate crimes
- History of violence
- Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end
Benefit and Compensation Transparency
ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:
- Medical, dental and vision plans
- Life Insurance
- Short Term Disability insurance (where applicable)
- Voluntary ancillary benefit options
- 401k retirement benefits with employer matching contributions
Application and Employment at ITA International
ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at
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