5 Engagement Officer jobs in Kuwait
Business Development Officer
Posted 8 days ago
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Job Description
Job Title: Business Developer – Qawam Center
Location: Kuwait City, Kuwait
Employment Type: Full-time
About Qawam:
Qawam Center is a leading movement therapy and rehabilitation hub committed to delivering measurable, long-term results for our clients. Our work is built on precision, progression, and client accountability. We prioritize high retention and sustainable transformations, ensuring every client reaches and maintains their goals.
Role Overview:
We are seeking a proactive, tech-savvy Business Developer to accelerate Qawam’s growth, strengthen client retention, and ensure a seamless customer journey both in-person and online. This role blends business strategy, operational oversight, and digital sales process optimization — from lead generation and conversion to client follow-up and re-engagement.
Key Responsibilities:
Business Growth & Partnerships
• Identify and pursue high-value partnerships, collaborations, and new market opportunities.
• Develop and implement client acquisition strategies that increase conversion from inquiry to booking.
• Build and maintain relationships with organizations, sports clubs, and medical professionals to expand Qawam’s reach.
Client Retention & Results Tracking
• Work with the operations team to maintain and improve retention rates, especially over critical 60-day and program completion milestones.
• Ensure systems are in place for consistent client follow-up, feedback collection, and reactivation campaigns.
• Monitor and report on key metrics such as retention rate, demand trends, and session utilization.
Digital Sales Process & System Integration
• Oversee the entire online sales funnel — from initial inquiry to confirmation and post-session engagement.
• Ensure smooth integration of booking systems, payment platforms, CRM, email automation, and other digital tools.
• Collaborate with marketing to align online campaigns with operational capacity and growth goals.
Operational Excellence
• Support the smooth day-to-day running of the center, ensuring processes align with Qawam’s client-first, results-driven culture.
• Identify gaps in workflow and implement solutions to improve efficiency and client experience.
• Represent Qawam at events, presentations, and networking opportunities.
Key Performance Indicators (KPIs):
• Client conversion rate from inquiry to booking.
• Retention rate (60-day and program completion benchmarks).
• Monthly and quarterly revenue growth.
• Number and quality of strategic partnerships.
• Lead generation and campaign ROI.
Why Join Qawam?
• Be part of a results-focused, high-performance team.
• Play a pivotal role in scaling one of Kuwait’s most forward-thinking wellness centers.
• Shape the systems and partnerships that will drive Qawam’s future growth.
Skills
Requirements:
• Proven experience in business development, operations, or sales management (preferably in health, wellness, or service sectors).
• Strong understanding of client acquisition, retention strategies, and online sales processes.
• Skilled in CRM platforms, email marketing tools, and digital integrations (e.g., booking + payment + automation tools).
• Excellent communication, negotiation, and organizational skills.
• Fluency in Arabic and English.
Preferred Qualifications:
• Background in a client-focused, results-oriented service industry.
• Experience improving retention and client lifecycle metrics.
• Familiarity with tools like HubSpot, MailChimp, and online booking/payment platforms.
#J-18808-LjbffrUrgent Requirement For Business Development Officer – Civil Construction
Posted 16 days ago
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Job Description
Overview
Job Title: Business Development Officer – Civil Construction
Location: Kuwait
Company: Kuwait Jobs
Company OverviewWe are a growing civil construction company in Kuwait, specializing in infrastructure, residential, and commercial projects. We are seeking a motivated Business Development Officer to help us expand our project portfolio by securing government, oil & gas, and private sector contracts.
Job Responsibilities- Identify, source, and pursue new business opportunities in civil construction projects across Kuwait.
- Develop and maintain relationships with government authorities (CAPT, MPW, PAM), oil sector companies (KOC, KNPC, KIPIC), developers, and EPC contractors.
- Prepare and submit prequalification documents, bids, proposals, and tenders for public and private projects.
- Monitor tender announcements and assess project feasibility.
- Coordinate with internal teams (project management, finance, HR) to ensure timely submission of bids.
- Maintain a pipeline of upcoming projects and report regularly to management.
- Represent the company in meetings, networking events, and industry exhibitions.
- Track competitor activities and provide strategic insights for business growth.
- Bachelor’s degree in Civil Engineering, Business Administration, or related field.
- Minimum 3-5 years experience in business development in civil construction or oil & gas sector in Kuwait/GCC.
- Proven experience in CAPT tenders, KOC/KNPC approvals, and EPC subcontracting.
- Strong understanding of Kuwait construction regulations, government approvals, and labor quota requirements.
- Excellent Arabic and English communication skills (verbal and written).
- Proficient in MS Office and project management tools.
- Strong networking, negotiation, and presentation skills.
- Self-motivated, target-driven, and able to work independently.
- Familiarity with ISO, HSE, QA/QC standards.
- Previous contacts in consultants, EPC contractors, or oil companies.
Please send your CV and cover letter to:
Details- Location: Hawally, Kuwait
- Posted: 2 days ago
- Job Type: Full-Time
- Company: Kuwait Jobs
Urgent Requirement For Business Development Officer – Civil Construction
Posted 2 days ago
Job Viewed
Job Description
Job Title: Business Development Officer – Civil Construction Location: Kuwait Company: Kuwait Jobs Company Overview
We are a growing civil construction company in Kuwait, specializing in infrastructure, residential, and commercial projects. We are seeking a motivated Business Development Officer to help us expand our project portfolio by securing government, oil & gas, and private sector contracts. Job Responsibilities
Identify, source, and pursue new business opportunities in civil construction projects across Kuwait. Develop and maintain relationships with government authorities (CAPT, MPW, PAM), oil sector companies (KOC, KNPC, KIPIC), developers, and EPC contractors. Prepare and submit prequalification documents, bids, proposals, and tenders for public and private projects. Monitor tender announcements and assess project feasibility. Coordinate with internal teams (project management, finance, HR) to ensure timely submission of bids. Maintain a pipeline of upcoming projects and report regularly to management. Represent the company in meetings, networking events, and industry exhibitions. Track competitor activities and provide strategic insights for business growth. Requirements
Bachelor’s degree in Civil Engineering, Business Administration, or related field. Minimum 3-5 years experience in business development in civil construction or oil & gas sector in Kuwait/GCC. Proven experience in CAPT tenders, KOC/KNPC approvals, and EPC subcontracting. Strong understanding of Kuwait construction regulations, government approvals, and labor quota requirements. Excellent Arabic and English communication skills (verbal and written). Proficient in MS Office and project management tools. Strong networking, negotiation, and presentation skills. Self-motivated, target-driven, and able to work independently. Preferred
Familiarity with ISO, HSE, QA/QC standards. Previous contacts in consultants, EPC contractors, or oil companies. How to Apply
Please send your CV and cover letter to: Details
Location: Hawally, Kuwait Posted: 2 days ago Job Type: Full-Time Company: Kuwait Jobs
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HR Officer - Learning & Development
Posted 11 days ago
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Job Description
This role will play a vital role in supporting the end-to-end operational and administrative aspects of learning delivery across the organization. This includes owning the administration of our digital learning platforms, eLearning (as Super Admin) and SuccessFactors LMS, as well as coordinating internal procurement workflows, managing learning records, and ensuring timely and accurate execution of all learning-related logistics and schedules.
The ideal candidate is tech-savvy, highly organized, detail-oriented, and capable of working with confidential information while supporting a busy and fast-paced team.
Job ResponsibilitiesDigital Learning Platform Administration
E - Learning (Super Admin):
- Manage user creation, license allocation, and group enrollments
- Monitor completion data, learning hours, and engagement metrics
- Generate and distribute regular learning reports to stakeholders
- Troubleshoot learner issues and escalate platform-related concerns when needed
SuccessFactors LMS:
- Administer and update learning catalogs, courses, and user assignments
- Track training completions and maintain accurate learning histories
- Schedule and configure learning items, curricula, evaluations, and notifications
- Support L&D team in pulling reports and dashboards from the LMS
Training Coordination & Scheduling:
- Maintain and update the annual training calendar
- Coordinate session logistics: room bookings, scheduling, learning material preparation, invitations, and reminders
- Track learner attendance, flag non-attendance, and follow up with individuals or their line managers
- Upload completion records and maintain accurate training logs
- Distribute and collect post-training evaluation forms and compile summary reports
Procurement Support (Internal Coordination Only):
- Raise internal requests for training-related materials
- Track approval workflows and coordinate with finance/procurement for PO issuance
- Maintain a digital archive of all training-related purchase records and supporting documentation
- Track utilization of training budgets and provide periodic status updates
Learning Records & Data Management:
- Maintain a central database of all training sessions, participation logs, and completion records
- Ensure compliance with internal audit and quality requirements in learning documentation
- Archive and organize feedback forms, attendance sheets, and training reports
Internal Communication & Engagement:
- Draft and circulate internal communication for upcoming training sessions and program announcements (emails, intranet posts, newsletters)
- Publish training highlights and participation stories on internal platforms and approved social media channels, in coordination with the Corporate Communications team
- Prepare learner guides, FAQs, and support documents to ease access and navigation of learning platforms
Learning Resource Library:
- Organize and maintain a digital repository of all learning materials, facilitator guides, templates, and session recordings
- Ensure proper labeling, version control, and ease of access for the team and internal stakeholders
- Bachelor's degree in Business Administration, Human Resources, or a related field
- Minimum 2 years of experience in a Learning & Development or HR operations support role
- Familiarity with LMS systems (preferably SAP SuccessFactors) and Coursera admin console is highly desirable
- Proficiency in MS Excel, PowerPoint, and digital tools (SharePoint, MS Forms, Teams, etc.)
- Strong organizational skills with ability to prioritize and manage multiple tasks simultaneously
- Excellent written and verbal communication skills in English (Arabic is a plus)
- High attention to detail, discretion with sensitive data, and a collaborative mindset
HR Officer - Learning & Development
Posted 2 days ago
Job Viewed
Job Description
Digital Learning Platform Administration E - Learning (Super Admin): Manage user creation, license allocation, and group enrollments Monitor completion data, learning hours, and engagement metrics Generate and distribute regular learning reports to stakeholders Troubleshoot learner issues and escalate platform-related concerns when needed SuccessFactors LMS: Administer and update learning catalogs, courses, and user assignments Track training completions and maintain accurate learning histories Schedule and configure learning items, curricula, evaluations, and notifications Support L&D team in pulling reports and dashboards from the LMS Training Coordination & Scheduling: Maintain and update the annual training calendar Coordinate session logistics: room bookings, scheduling, learning material preparation, invitations, and reminders Track learner attendance, flag non-attendance, and follow up with individuals or their line managers Upload completion records and maintain accurate training logs Distribute and collect post-training evaluation forms and compile summary reports Procurement Support (Internal Coordination Only): Raise internal requests for training-related materials Track approval workflows and coordinate with finance/procurement for PO issuance Maintain a digital archive of all training-related purchase records and supporting documentation Track utilization of training budgets and provide periodic status updates Learning Records & Data Management: Maintain a central database of all training sessions, participation logs, and completion records Ensure compliance with internal audit and quality requirements in learning documentation Archive and organize feedback forms, attendance sheets, and training reports Internal Communication & Engagement: Draft and circulate internal communication for upcoming training sessions and program announcements (emails, intranet posts, newsletters) Publish training highlights and participation stories on internal platforms and approved social media channels, in coordination with the Corporate Communications team Prepare learner guides, FAQs, and support documents to ease access and navigation of learning platforms Learning Resource Library: Organize and maintain a digital repository of all learning materials, facilitator guides, templates, and session recordings Ensure proper labeling, version control, and ease of access for the team and internal stakeholders Candidate Requirements
Bachelor's degree in Business Administration, Human Resources, or a related field Minimum 2 years of experience in a Learning & Development or HR operations support role Familiarity with LMS systems (preferably SAP SuccessFactors) and Coursera admin console is highly desirable Proficiency in MS Excel, PowerPoint, and digital tools (SharePoint, MS Forms, Teams, etc.) Strong organizational skills with ability to prioritize and manage multiple tasks simultaneously Excellent written and verbal communication skills in English (Arabic is a plus) High attention to detail, discretion with sensitive data, and a collaborative mindset
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