6 Digital Transformation jobs in Kuwait

VAC9535 - Specialist Digital Marketing and Transformation
FASTtelco Subsidiary of Ooredoo Kuwait
Field: B2B
Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City
Closing date: 28-Feb-2025

The Company:
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:
Strategically integrate digital technologies across an organization, enhance business processes, and drive digital excellence. They lead cross-functional teams, advise senior management, and ensure compliance with data protection regulations and cybersecurity practices.

Key Accountabilities and Activities:

• Process Mapping: Create detailed process maps to visualize workflows, pain points, and dependencies.

• Root Cause Analysis: Identify underlying issues causing inefficiencies.

• Benchmarking: Compare existing processes with industry best practices.

• Segmentation Strategy: Define target audience segments for personalized digital campaigns.

• Content Strategy: Develop content plans for various digital channels (website, social media, email).

• Channel Selection: Choose the most effective digital channels (e.g., SEO, SEM, social media) based on business goals.

• Project Management: Use agile methodologies to manage digital projects.

• Collaboration Tools: Implement tools (e.g., Slack, Trello) for seamless team communication.

• Conflict Resolution: Address conflicts and ensure alignment among team members.

• Change Communication: Craft clear and persuasive messages about digital initiatives.

• Training Programs: Develop training modules for employees adopting new digital tools.

• Champion Network: Identify change champions within the organization.

• Analytics Setup: Configure tools like Google Analytics to track website performance.

• Conversion Rate Optimization (CRO): Optimize landing pages and user flows.

• A/B Testing: Conduct experiments to improve digital campaign effectiveness.

• Privacy Policies: Draft and update privacy policies in line with regulations.

• Security Audits: Regularly assess digital assets for vulnerabilities.

• Legal Consultation: Collaborate with legal teams on compliance matters.

Qualifications:

• Bachelor's degree in business or technology.

• Extensive experience in developing managed service offerings and managing vendor partnerships, preferably within the telecommunications or technology industry.

• Strong negotiation, contract management, and vendor relationship management skills.

• Exceptional analytical and strategic thinking abilities.

• Excellent communication, presentation, and collaboration skills.

• Deep understanding of B2B customer needs.

• 1-2+ years of Experience.

• Fluent in spoken and written English and Arabic.

• Numerate with a clear understanding of delivering on financial results.

• Possess a strong performance- and results orientation.

• Able to apply high-level analytical and creative problem-solving skills.

• Strong analytical thinking.

Note: you will be required to attach the following:
1. Resume / CV

#J-18808-Ljbffr

VAC9535 - Specialist Digital Marketing and Transformation FASTtelco Subsidiary of Ooredoo Kuwait Field: B2B Contract Type: Full Time - Permanent Location: Kuwait - Kuwait City Closing date: 28-Feb-2025 The Company: Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role: Strategically integrate digital technologies across an organization, enhance business processes, and drive digital excellence. They lead cross-functional teams, advise senior management, and ensure compliance with data protection regulations and cybersecurity practices. Key Accountabilities and Activities: Process Mapping: Create detailed process maps to visualize workflows, pain points, and dependencies.

Root Cause Analysis: Identify underlying issues causing inefficiencies.

Benchmarking: Compare existing processes with industry best practices.

Segmentation Strategy: Define target audience segments for personalized digital campaigns.

Content Strategy: Develop content plans for various digital channels (website, social media, email).

Channel Selection: Choose the most effective digital channels (e.g., SEO, SEM, social media) based on business goals.

Project Management: Use agile methodologies to manage digital projects.

Collaboration Tools: Implement tools (e.g., Slack, Trello) for seamless team communication.

Conflict Resolution: Address conflicts and ensure alignment among team members.

Change Communication: Craft clear and persuasive messages about digital initiatives.

Training Programs: Develop training modules for employees adopting new digital tools.

Champion Network: Identify change champions within the organization.

Analytics Setup: Configure tools like Google Analytics to track website performance.

Conversion Rate Optimization (CRO): Optimize landing pages and user flows.

A/B Testing: Conduct experiments to improve digital campaign effectiveness.

Privacy Policies: Draft and update privacy policies in line with regulations.

Security Audits: Regularly assess digital assets for vulnerabilities.

Legal Consultation: Collaborate with legal teams on compliance matters.

Qualifications: Bachelor's degree in business or technology.

Extensive experience in developing managed service offerings and managing vendor partnerships, preferably within the telecommunications or technology industry.

Strong negotiation, contract management, and vendor relationship management skills.

Exceptional analytical and strategic thinking abilities.

Excellent communication, presentation, and collaboration skills.

Deep understanding of B2B customer needs.

1-2+ years of Experience.

Fluent in spoken and written English and Arabic.

Numerate with a clear understanding of delivering on financial results.

Possess a strong performance- and results orientation.

Able to apply high-level analytical and creative problem-solving skills.

Strong analytical thinking.

Note:

you will be required to attach the following: 1. Resume / CV

#J-18808-Ljbffr

**Why Deliveroo?**

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

**Roles and Responsibilities**:
The Business Strategy team solves some of the most exciting and important issues facing the business. In this role, you will support medium-to-long term projects and challenge the way we do things, driving innovation forward. The responsibilities will include:

- Discovering, analysing, and interpreting trends or patterns in complex datasets to perform analyses
- Constantly optimising our business activity by submitting hypotheses based on, in particular, quantitative and qualitative analysis
- Working within and across departments to bring new strategies to life
- Producing reports for management review
- Embedding data into decision making across the business as well as up-skilling team members

**_ Qualifications_**

**Required Skills**:

- 2-4 years work experience, ideally with **2 years+** professional experience in a strategy consulting role
- Can demonstrate strong analytical achievements and confidence with numbers, tact along with humility and patience
- Good knowledge of Excel/GSheets
- A pragmatic, commercial mindset, comfortable with ambiguity
- Excellent interpersonal, communication and presentation skills - cross-functional comms, training, outside scope/ad hoc
- Experience in working in a dynamic high-growth company
- Strong motivation with the ability to work quickly and accurately in tight deadlines
- Fluent English (written and spoken)

**Preferred Skills**
- Previous use of Looker
- A good understanding of SQL
- P&L and financial modelling experience
- Relevant sector expertise in a fast-moving consumer business or professional services
- Functional experience, e.g., commercial, pricing or consumer insight

**Benefits and Diversity**
- 30 days of Annual Holiday Leave
- Work visa
- Comprehensive medical insurance (for employee & dependents)
- Annual home flight ticket (for employee only)
- Free Deliveroo Plus - Free delivery and access to special offers
- Maternity & Paternity benefits
- End of year parties & regular social events
- An extremely fun team to work alongside!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up's around

VAC9654 - Senior Specialist, Strategy & Business Analysis

Field:

Contract Type:

Full Time - Permanent

Location:

Closing Date:

31-Jul-2025

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Purpose

The position entails undertaking project management, analysis, coordination, and is responsible for defining and updating strategies that drive growth for the company along with associated initiatives.

This position will work closely with the Strategy & Business Development unit team and with other divisions in portfolio strategy, financial planning, future trends, new growth opportunities, and competitor analysis.

This position provides a complete range of information and insights support to business managers, including decision support indicators based on targets, actual, assessment etc. to facilitate decision making.

This position will also monitor activities to ensure that they are in line with the agreed Strategy, KPIs, and Business Plan targets and perform various business analysis activities to ensure that Ooredoo Kuwait meets its strategic objectives.

Key Accountabilties & Responsiblities

Support the development and monitoring of the company’s growth strategy and operational excellence based on analysis of industry trends, competitive threats, expansion opportunities and internal performance.

Support the definition of specific, measurable strategic goals for the company.

Support the design of business scaling & revenue growth strategy for Telecom.

Support Strategy & Business Development Director and team members to help set the overall strategic direction of the company, and to design key initiatives including growth strategy and operational excellence

Perform Trends analysis and new growth opportunity / competitor analysis including peers’ performance

Support with business integration & design strategy for revenue increase.

Provide information / trend analysis on emerging global markets.

Analyse commercial trends and performance and interpret them

Assist in the efficient designing / implementation of strategic initiatives.Assist in building, verifying and monitoring Ooredoo Kuwait Business Plan

Assist in building and updating the internal and external environment assessment as part of the strategic cycle

Support the Build-up of the strategic framework and market model and forecastsWork closely with the different teams across the organisation in the support of developing the business strategy and its sets of strategic initiatives.

Support the Business Planning and Strategy Development and cascading business strategy into the operational plans.

Provide reports and presentations for reviews.Deliver analytically rigorous and data-driven insights that assist the company executives in making strategic decisions and drive business prioritisation.

Deliver data-based insights to support actionable strategic direction, corporate prioritisation, and strategy communication (build link with Business intelligence team and finance to get the relevant feed of data and analysis)

Create and manage reporting systems.

Deliver periodic reports on key performance metrics for business parameters.

Set up measures and monitoring mechanisms to regulate and control the Costs initiatives

Conduct regular business and sensitivity analysis and report findings to Department head and leadership

Monitoring, tracking and reporting on the plan KPIs metrics on quarterly basis (and upon significant changes). Updating the plan periodically and report on results.

Analyse market share in value and volume

Analyse competitor activities and their performances

Prepare presentations with inputs and relevant insights to assist the management team in decision making

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications

Bachelor Degree in Business Administration / Management , Economics, Statistics, IT , or any relevant business field

Requirements

3-4 years’ experience with a minimum 3 years’ experience in a related role is mandatory.

Track record in business analysis.

Good knowledge of telecom industry.

Possess financial acumen with the ability to link and correlated between business strategy/initiatives, operational plans and financial performance.

Strong analytical skills and financial modelling capabilities.

Good interpersonal & communication, presentation and facilitation skills.

Ability to communicate with various levels of management.

Ambitious and result driven. Ability to cope with deadlines

Ability to drill-down and perform root-cause analysis

Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities

Highly developed communication and reporting skills (verbal and written) in both Arabic (preferable) & English.

Good background about Mobile technology and industry

Excellent research capabilities and statistical analysis knowledge

Problem Solving & Analytical thinking skills

Concern for Standards/Efficiency

Being Collaborative and Cooperative

Tenacity, Resilience and Self-Management

Work under pressureExcellent computer skills and proven knowledge of data analysis using popular MS products specially Excel and Power Point

Deep insight in Forecasting: Accurate assessment of growth and profit potential

Note: you will be required to attach the following: #J-18808-Ljbffr

VAC9654 - Senior Specialist, Strategy & Business Analysis

Field: Contract Type: Full Time - Permanent Location: Closing Date: 31-Jul-2025 The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Purpose

The position entails undertaking project management, analysis, coordination, and is responsible for defining and updating strategies that drive growth for the company along with associated initiatives. This position will work closely with the Strategy & Business Development unit team and with other divisions in portfolio strategy, financial planning, future trends, new growth opportunities, and competitor analysis. This position provides a complete range of information and insights support to business managers, including decision support indicators based on targets, actual, assessment etc. to facilitate decision making. This position will also monitor activities to ensure that they are in line with the agreed Strategy, KPIs, and Business Plan targets and perform various business analysis activities to ensure that Ooredoo Kuwait meets its strategic objectives. Key Accountabilties & Responsiblities

Support the development and monitoring of the company’s growth strategy and operational excellence based on analysis of industry trends, competitive threats, expansion opportunities and internal performance. Support the definition of specific, measurable strategic goals for the company. Support the design of business scaling & revenue growth strategy for Telecom. Support Strategy & Business Development Director and team members to help set the overall strategic direction of the company, and to design key initiatives including growth strategy and operational excellence Perform Trends analysis and new growth opportunity / competitor analysis including peers’ performance Support with business integration & design strategy for revenue increase. Provide information / trend analysis on emerging global markets. Analyse commercial trends and performance and interpret them Assist in the efficient designing / implementation of strategic initiatives.Assist in building, verifying and monitoring Ooredoo Kuwait Business Plan Assist in building and updating the internal and external environment assessment as part of the strategic cycle Support the Build-up of the strategic framework and market model and forecastsWork closely with the different teams across the organisation in the support of developing the business strategy and its sets of strategic initiatives. Support the Business Planning and Strategy Development and cascading business strategy into the operational plans. Provide reports and presentations for reviews.Deliver analytically rigorous and data-driven insights that assist the company executives in making strategic decisions and drive business prioritisation. Deliver data-based insights to support actionable strategic direction, corporate prioritisation, and strategy communication (build link with Business intelligence team and finance to get the relevant feed of data and analysis) Create and manage reporting systems. Deliver periodic reports on key performance metrics for business parameters. Set up measures and monitoring mechanisms to regulate and control the Costs initiatives Conduct regular business and sensitivity analysis and report findings to Department head and leadership Monitoring, tracking and reporting on the plan KPIs metrics on quarterly basis (and upon significant changes). Updating the plan periodically and report on results. Analyse market share in value and volume Analyse competitor activities and their performances Prepare presentations with inputs and relevant insights to assist the management team in decision making Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications

Bachelor Degree in Business Administration / Management , Economics, Statistics, IT , or any relevant business field Requirements

3-4 years’ experience with a minimum 3 years’ experience in a related role is mandatory. Track record in business analysis. Good knowledge of telecom industry. Possess financial acumen with the ability to link and correlated between business strategy/initiatives, operational plans and financial performance. Strong analytical skills and financial modelling capabilities. Good interpersonal & communication, presentation and facilitation skills. Ability to communicate with various levels of management. Ambitious and result driven. Ability to cope with deadlines Ability to drill-down and perform root-cause analysis Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities Highly developed communication and reporting skills (verbal and written) in both Arabic (preferable) & English. Good background about Mobile technology and industry Excellent research capabilities and statistical analysis knowledge Problem Solving & Analytical thinking skills Concern for Standards/Efficiency Being Collaborative and Cooperative Tenacity, Resilience and Self-Management Work under pressureExcellent computer skills and proven knowledge of data analysis using popular MS products specially Excel and Power Point Deep insight in Forecasting: Accurate assessment of growth and profit potential Note: you will be required to attach the following: #J-18808-Ljbffr