19 Digital Services jobs in Kuwait

VAC9665 - Senior Manager, Digital Services, New Businesses and Partnerships

Field: Marketing Contract Type: Full Time - Permanent Location: Closing Date: 31-Jul-2025 The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Purpose

Responsible for annual digital services revenue exceeding 10mn KD and gross margin as per the annual budget. Develop new products and services from the concept stage to technical and commercial readiness in accordance with the relevant product development criteria. This includes managing the complete portfolio of New Businesses with full P&L responsibility including revenue, cost and gross Margin. Responsibility of the Revenue, Cost, P&L for content services and managing partners to support in New Business activities. In addition to tie-ups with Lifestyle partners such as Entertainer, Urban Point, Nojoom to provide lifestyle benefits and bringing in Marquee partners on board such Netflix, Amazon, YouTube, Apple, Google, etc. In addition to launching TV services for Ooredoo customers on OTT platforms. Responsible for tie-ups with Banks and Financial Institutions to launch financial services. Developing GTM – Go to market plan with relevant stakeholders in company and outside such as technical, Finance, Regulatory, Communications, agencies and partners. In addition to improving and growing the business, by fostering and developing relationships with customers and partners and working to improve profitability through careful strategic planning and positioning Oversee research on innovative services and business opportunities to support new revenue streams and growth opportunities and reviews the development of innovative service concepts to enhance the Company’s reach. Key Accountabilties & Responsiblities

Create and Review the business cases including the plan to deliver the required products or services within constraints such as time, cost, business case, and quality standards. Marketing planning and budgeting exercises with the ability to understand complex financial information. Good knowledge of digital apps, updated in mobile digital industry, business modelling, current trends, market dynamics and customer needs. Evaluate and decide what new services Ooredoo should add. Manage post launch analysis of products Plan and manage the development of the new products with all internal and external stakeholders and ensure that they: – Able to generate revenue – Have a positive impact on the Company Brand. – Improve the customer experience Review the risks impacts on the overall scope of the development, scheduling, and end user experience. Manage functional testing of commercial projects from Idea phase to Go live in projects and Releases Business negotiation skills to insure close all deals and contracts at higher revenue share and margin. Manage discussions with technical for requirements related to new products, access channels Negotiate with content suppliers from start to finish (i.e. identifying new suppliers, choosing services, finalising contracts etc.). Co-ordinate the completion and the delivery of new product or service projects including setting deadlines, assigning responsibilities across functions, monitoring, and documenting the progress of the project. Monitor on-going Product Development progress in terms of plans versus actual. Predetermine, document and communicate to stakeholders any deviations from the agreed, upon Product Development delivery plan. Partner with Marketing, Product Marketing, Customer Care, Training, PMO, Technology, TPMO, Finance and Sales to evaluate, plan, coordinate, train on and deliver new profitable services up to commercial launch stage. Actively cooperate with test participants and stakeholders both within the company as well as the ones located at vendor’s side. Devise a full entertainment strategy to achieve ambitious year on year growth in the VAS area. Work on further monetizing our VAS offering work with the relevant parties on delivering a converged (voice/ data/ entertainment). Responsibility for planning and budgetary control of all VAS services. Review new technologies and initiates (MFS, Mobile Advertising, DCB, Ooredoo TV . ETC) to keep the company at the forefront of developments in digital marketing Coordinate with Ooredoo group for implementation of new products. Owner of commercial requirements for new propositions, engage in cross-functional teamwork to build new products. Review the business cases prepared by venders and Strategy Marketing, for new products and services prior to launch including the plan to deliver the required products or services within constraints such as time, cost, business case, and quality standards. Marketing planning and budgeting exercises with the ability to understand complex financial information. In charge of budgeting & planning the Capex and Opex of the products included in the roadmap. Good knowledge of MFS (Mobile Financial Service) products, business modelling, current trends, market dynamics and customer needs. Evaluate and decide what systems Ooredoo should buy to improve services and customer experience.Develop staff Supervise and allocate work to team members. Plan activities to enable successful change. Create and communicate the strategy direction of VAS. Monitor, review and evaluate performance of the team. Provide guidance and support.Oversee research on innovative services and business opportunities to support new revenue streams and growth opportunities. Drives creation and regular revision of testing methodology. Review the development of innovative service concepts to enhance the Company’s reach. Communicate effectively with internal and external parties to understand customer needs of the end users to develop and deliver new related products and services. Stay informed of latest international developments in telecom / GSM and telecommunication services in general to possibly benefit the Company. Attend training courses, seminars, conferences, vendor meetings, presentations and weekly meetings, as needed, to stay fully informed with the latest cutting-edge business ideas. Qualifications

Bachelor’s Degree in either Marketing, Information Technology, or Relevant Field of education Requirements

Required 7-8 years of experience Strong Analytical skills Strong Technical skills Strong interpersonal communication skills Overall knowledge of the telecommunications field and overall knowledge of Product Life Cycles Knowledge of IP, SMTP, IMAP, POP3, SyncML, MAP, CAMEL, SMPP, XML, HTTP and other relevant protocols Note: you will be required to attach the following: #J-18808-Ljbffr

VAC9535 - Specialist Digital Marketing and Transformation
FASTtelco Subsidiary of Ooredoo Kuwait
Field: B2B
Contract Type: Full Time - Permanent
Location: Kuwait - Kuwait City
Closing date: 28-Feb-2025

The Company:
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:
Strategically integrate digital technologies across an organization, enhance business processes, and drive digital excellence. They lead cross-functional teams, advise senior management, and ensure compliance with data protection regulations and cybersecurity practices.

Key Accountabilities and Activities:

• Process Mapping: Create detailed process maps to visualize workflows, pain points, and dependencies.

• Root Cause Analysis: Identify underlying issues causing inefficiencies.

• Benchmarking: Compare existing processes with industry best practices.

• Segmentation Strategy: Define target audience segments for personalized digital campaigns.

• Content Strategy: Develop content plans for various digital channels (website, social media, email).

• Channel Selection: Choose the most effective digital channels (e.g., SEO, SEM, social media) based on business goals.

• Project Management: Use agile methodologies to manage digital projects.

• Collaboration Tools: Implement tools (e.g., Slack, Trello) for seamless team communication.

• Conflict Resolution: Address conflicts and ensure alignment among team members.

• Change Communication: Craft clear and persuasive messages about digital initiatives.

• Training Programs: Develop training modules for employees adopting new digital tools.

• Champion Network: Identify change champions within the organization.

• Analytics Setup: Configure tools like Google Analytics to track website performance.

• Conversion Rate Optimization (CRO): Optimize landing pages and user flows.

• A/B Testing: Conduct experiments to improve digital campaign effectiveness.

• Privacy Policies: Draft and update privacy policies in line with regulations.

• Security Audits: Regularly assess digital assets for vulnerabilities.

• Legal Consultation: Collaborate with legal teams on compliance matters.

Qualifications:

• Bachelor's degree in business or technology.

• Extensive experience in developing managed service offerings and managing vendor partnerships, preferably within the telecommunications or technology industry.

• Strong negotiation, contract management, and vendor relationship management skills.

• Exceptional analytical and strategic thinking abilities.

• Excellent communication, presentation, and collaboration skills.

• Deep understanding of B2B customer needs.

• 1-2+ years of Experience.

• Fluent in spoken and written English and Arabic.

• Numerate with a clear understanding of delivering on financial results.

• Possess a strong performance- and results orientation.

• Able to apply high-level analytical and creative problem-solving skills.

• Strong analytical thinking.

Note: you will be required to attach the following:
1. Resume / CV

#J-18808-Ljbffr

VAC9535 - Specialist Digital Marketing and Transformation FASTtelco Subsidiary of Ooredoo Kuwait Field: B2B Contract Type: Full Time - Permanent Location: Kuwait - Kuwait City Closing date: 28-Feb-2025 The Company: Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role: Strategically integrate digital technologies across an organization, enhance business processes, and drive digital excellence. They lead cross-functional teams, advise senior management, and ensure compliance with data protection regulations and cybersecurity practices. Key Accountabilities and Activities: Process Mapping: Create detailed process maps to visualize workflows, pain points, and dependencies.

Root Cause Analysis: Identify underlying issues causing inefficiencies.

Benchmarking: Compare existing processes with industry best practices.

Segmentation Strategy: Define target audience segments for personalized digital campaigns.

Content Strategy: Develop content plans for various digital channels (website, social media, email).

Channel Selection: Choose the most effective digital channels (e.g., SEO, SEM, social media) based on business goals.

Project Management: Use agile methodologies to manage digital projects.

Collaboration Tools: Implement tools (e.g., Slack, Trello) for seamless team communication.

Conflict Resolution: Address conflicts and ensure alignment among team members.

Change Communication: Craft clear and persuasive messages about digital initiatives.

Training Programs: Develop training modules for employees adopting new digital tools.

Champion Network: Identify change champions within the organization.

Analytics Setup: Configure tools like Google Analytics to track website performance.

Conversion Rate Optimization (CRO): Optimize landing pages and user flows.

A/B Testing: Conduct experiments to improve digital campaign effectiveness.

Privacy Policies: Draft and update privacy policies in line with regulations.

Security Audits: Regularly assess digital assets for vulnerabilities.

Legal Consultation: Collaborate with legal teams on compliance matters.

Qualifications: Bachelor's degree in business or technology.

Extensive experience in developing managed service offerings and managing vendor partnerships, preferably within the telecommunications or technology industry.

Strong negotiation, contract management, and vendor relationship management skills.

Exceptional analytical and strategic thinking abilities.

Excellent communication, presentation, and collaboration skills.

Deep understanding of B2B customer needs.

1-2+ years of Experience.

Fluent in spoken and written English and Arabic.

Numerate with a clear understanding of delivering on financial results.

Possess a strong performance- and results orientation.

Able to apply high-level analytical and creative problem-solving skills.

Strong analytical thinking.

Note:

you will be required to attach the following: 1. Resume / CV

#J-18808-Ljbffr

Job Summary:

We are seeking a results-driven and creative Digital Manager to lead all digital initiatives for our premium perfume brand. The ideal candidate will be responsible for building and executing digital strategies that elevate brand awareness, drive e-commerce growth, and engage our target audiences across the GCC region. This role requires a strong understanding of digital marketing tools, performance tracking, and consumer behavior in the fragrance and luxury beauty space.

Key Responsibilities:

Digital Strategy & Planning:

• Develop and execute a comprehensive digital marketing strategy aligned with brand goals and seasonal campaigns.
• Identify growth opportunities across owned, earned, and paid channels E-commerce & Website Management.
• Oversee the brand’s e-commerce platform (UI/UX, product listings, performance optimization)
• Coordinate with internal and external teams on content, campaigns, and website enhancements.

Performance Marketing:

• Plan and manage paid digital campaigns (Google Ads, Meta, Snapchat, TikTok, etc.)
• Analyze and optimize campaign performance using KPIs such as ROAS, CPC, CTR, conversion rates.

Content & Social Media:

• Supervise the content calendar and collaborate with creative teams to ensure digital content is aligned with the brand’s tone and aesthetic
• Monitor and grow the brand’s social media presence across all platforms
• Influencer & Affiliate Marketing
• Collaborate with the marketing team to identify, brief, and manage influencers and partners across GCC markets
• Track performance and ROI of influencer campaigns and collaborations

Data Analysis & Reporting:

• Monitor analytics across digital platforms and provide actionable insights
• Prepare monthly and quarterly performance reports with recommendations

Requirements:

• Bachelor’s degree in marketing, Digital Media, Communications, or a related field
• 5+ years of experience in digital marketing, preferably within the beauty or luxury sector
• Solid experience with e-commerce platforms (e.g., Shopify, Magento), performance marketing tools, and social media management tools
• Strong analytical skills and familiarity with Google Analytics, Meta Business Suite, etc.
• Excellent communication, organizational, and project management skills
• Bilingual preferred (Arabic & English) for effective regional communication

Preferred Traits:

• Passion for the fragrance and beauty industry
• Deep understanding of GCC digital trends and consumer behavior
• Creative mindset with attention to detail and brand storytelling

About mubkhar :

mubkhar, a leading perfume brand of Kuwaiti origin has been a symbol of luxury in Eastern and Western fragrances since its founding in 2015. We have rapidly become the favoured choice for fragrance enthusiasts, offering a unique and pioneering "Design Your Own Perfume" experience – a first in the region. Our journey began modestly with the online launch by our founders who possessed immense passion for perfumery. Our steadfast commitment to quality and the overwhelming support we received culminated in the opening of our first brick-and-mortar store in 2017, a significant milestone achieved within just two years of our inception. Driven by our desire to spread the unique essence of mubkhar and strengthen our foothold locally, we expanded our reach across Kuwait by the end of 2020. We rolled out our expansion strategy into the GCC in 2022, and started operating in the Kingdom of Saudi Arabia, Qatar, and the Kingdom of Bahrain. By end of 2022, we were acquired by Floward, the leading online flowers and gifts delivery company, which helped us expand even further in the countries we operate in in the region and adding the United Arab Emirates to our countries of operations.

Industry

#J-18808-Ljbffr

Job Summary: We are seeking a results-driven and creative Digital Manager to lead all digital initiatives for our premium perfume brand. The ideal candidate will be responsible for building and executing digital strategies that elevate brand awareness, drive e-commerce growth, and engage our target audiences across the GCC region. This role requires a strong understanding of digital marketing tools, performance tracking, and consumer behavior in the fragrance and luxury beauty space. Key Responsibilities: Digital Strategy & Planning: Develop and execute a comprehensive digital marketing strategy aligned with brand goals and seasonal campaigns. Identify growth opportunities across owned, earned, and paid channels E-commerce & Website Management. Oversee the brand’s e-commerce platform (UI/UX, product listings, performance optimization) Coordinate with internal and external teams on content, campaigns, and website enhancements. Performance Marketing: Plan and manage paid digital campaigns (Google Ads, Meta, Snapchat, TikTok, etc.) Analyze and optimize campaign performance using KPIs such as ROAS, CPC, CTR, conversion rates. Content & Social Media: Supervise the content calendar and collaborate with creative teams to ensure digital content is aligned with the brand’s tone and aesthetic Monitor and grow the brand’s social media presence across all platforms Influencer & Affiliate Marketing Collaborate with the marketing team to identify, brief, and manage influencers and partners across GCC markets Track performance and ROI of influencer campaigns and collaborations Data Analysis & Reporting: Monitor analytics across digital platforms and provide actionable insights Prepare monthly and quarterly performance reports with recommendations Requirements: Bachelor’s degree in marketing, Digital Media, Communications, or a related field 5+ years of experience in digital marketing, preferably within the beauty or luxury sector Solid experience with e-commerce platforms (e.g., Shopify, Magento), performance marketing tools, and social media management tools Strong analytical skills and familiarity with Google Analytics, Meta Business Suite, etc. Excellent communication, organizational, and project management skills Bilingual preferred (Arabic & English) for effective regional communication Preferred Traits: Passion for the fragrance and beauty industry Deep understanding of GCC digital trends and consumer behavior Creative mindset with attention to detail and brand storytelling About mubkhar : mubkhar, a leading perfume brand of Kuwaiti origin has been a symbol of luxury in Eastern and Western fragrances since its founding in 2015. We have rapidly become the favoured choice for fragrance enthusiasts, offering a unique and pioneering "Design Your Own Perfume" experience – a first in the region. Our journey began modestly with the online launch by our founders who possessed immense passion for perfumery. Our steadfast commitment to quality and the overwhelming support we received culminated in the opening of our first brick-and-mortar store in 2017, a significant milestone achieved within just two years of our inception. Driven by our desire to spread the unique essence of mubkhar and strengthen our foothold locally, we expanded our reach across Kuwait by the end of 2020. We rolled out our expansion strategy into the GCC in 2022, and started operating in the Kingdom of Saudi Arabia, Qatar, and the Kingdom of Bahrain. By end of 2022, we were acquired by Floward, the leading online flowers and gifts delivery company, which helped us expand even further in the countries we operate in in the region and adding the United Arab Emirates to our countries of operations. Industry

#J-18808-Ljbffr

**Looking for a digital marketing manager to manage all of the social media platforms which include Instagram, Facebook, Tiktook and Whatspp for an optical and contact lenses company.**

**Job Duties**
- **Following up with celebrates.**:

- **Interacting with the customers base.**:

- **Tracking the Targets.**:

- **Creating marketing Campaigns.**

**Expreinces**
- **1-2 years in the same field.**

**Skills.**
- **Must be bilingual (Arabic-English).**:

- **Aware of computer software.**:

- **Knows how to read the market.**

Ability to commute/relocate:

- Salmiya: Reliably commute or planning to relocate before starting work (required)

Collaborate with the marketing team to create engaging and innovative content for digital platforms, ensuring alignment with brand guidelines and target audience preferences.

Conduct keyword research, analyze website traffic, and optimize content for search engines to improve organic rankings and website visibility.

Manage social media platforms, curate content, engage with the audience, and monitor social media analytics to drive audience growth and engagement.

Monitor and analyze the performance of digital marketing efforts, preparing regular reports and actionable insights to enhance campaign effectiveness.

Stay updated on industry trends, emerging technologies, and digital marketing best practices, recommending and implementing new strategies to drive growth.

Collaborate with the creative team to develop visual and written content that resonates with the target audience and drives conversions.

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The Senior Sales Consultant is responsible for driving the sales of vehicles and related products and services by delivering exceptional customer service, maintaining expert knowledge of the automotive portfolio, and mentoring junior sales staff. This role plays a key part in achieving dealership targets and enhancing customer satisfaction and loyalty.

Job Responsibilities

Greet and assist customers professionally and courteously.

Understand customer needs and recommend appropriate vehicles, features, finance options, and aftersales packages.

Conduct test drives and explain product specifications and benefits effectively.

Maintain high conversion rates from inquiry to sale.

Ensure customer satisfaction throughout the sales process and after delivery.

Proactively follow up on leads, inquiries, and previous customers to generate repeat business.

Maintain up-to-date knowledge of all vehicle models, pricing, promotions, financing, and registration processes.

Present vehicles to customers in a structured, professional manner using the company sales process standards.

Stay informed of competitors’ offerings and market trends.

Ensure all required documentation is completed accurately and in compliance with local regulations and company policies.

Coordinate with finance, insurance, and registration departments for a seamless customer experience.

Guide and support junior sales staff through product training, shadowing, and process coaching.

Set a high standard of professionalism and performance for the team.

Candidate Requirements

Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

Minimum 4–6 years of automotive sales experience, with a proven track record of achieving targets.

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