64 Department Stores jobs in Kuwait

The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.

• Customer Service
  • Greet customers and assist them in selecting products that meet their needs.
  • Convert window shoppers into buyers through proactive engagement.
  • Promote the company's loyalty program to encourage repeat sales.
  • Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).
  • Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
  • Educate customers on product features, benefits, materials, and care instructions.
• Grooming / Attitude / Knowledge
  • Always present a well-groomed and professional appearance.
  • Be flexible and available to work extended hours during peak sales periods.
  • Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
• Merchandising
  • Ensure products are displayed in an attractive manner according to store layout standards.
  • Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
  • Record and maintain accurate inventory records for incoming and outgoing stock.
  • Upsell and cross-sell products to increase sales opportunities.
  • Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
• Process
  • Efficiently operate the Point of Sale (POS) system for billing and transactions.
  • Balance the cash till at the start and end of shifts.
  • Accurately process payments through cash, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, and change to customers correctly.
  • Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
  • Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.

Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Company is specialized in art supplies and stationery.
Candidates should have prior experience in retail or customer service, preferably in an art supply or stationery store.

Assist customers with product selection, providing knowledgeable advice on art supplies and stationery and manage online orders submitted through the company website.

• Maintain a well- organized and clean store environment.
• Stock shelves and ensure products are displayed attractively.
• Handle transactions accurately and efficiently using the point- of- sale system.
• Monitor inventory levels and report shortages or issues to management.
• Strong knowledge of art materials, including drawing, coloring, andsketchbooks.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Under 30 years of age, 250 KD+ commission & overtime

We are looking for a result-driven retail a “Sales Associate” to be responsible for all sales job duties, from generating leads to closing sales.

If you are hard-working and dedicated, our retail industry is an excellent company for you. Do not hesitate to apply.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales service

Assess customers’ needs and aid and information on product features

Welcome customers to the store and answer their queries

Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Proven experience as a retail “Sales Associate”, Sales Representative, or relevant role

Excellent proficiency in reading, writing, and speaking English and Arabic.

Excellent knowledge of MS Office

Fast learner and passion for sales

Aptitude in delivering attractive presentations on products

Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts

High school degree (BS degree in Marketing or related field would be a plus)