67 Customer Support Specialist jobs in Kuwait

Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.

In order to complete our team driven by excellence and commitment, to creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for their future:

CLIENT ADVISOR AND SALES SUPPORT IN KUWAIT

Your Mission

To provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve carefully curated KPIs

Accountabilities

• Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
• Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.
• Establish and develop relationship with existing clients and engage new customers to the brand.
• Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
• Contribute to the store and service KPIs achievement.
• Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes.
• Perform all CRM one-to-one activities.
• Apply all sales-related procedures and guidelines.
• Ensure that all front areas of the shop are clean and products are displayed as per VM guidelines.
• Perform all After Sales service front office activities directly related to final customers (taking charge of items to repair brought back by customers, performing a brief interview, and entering data in SAP), acting as a proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
• Perform online training modules and participate in defined training sessions in order to develop your knowledge on different topics.

PROFILE

The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential

ADDITIONAL INFORMATION

To succeed in this role you should hold strong customer service and negotiation skills and work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network with prospective clients outside of the store in order to enhance and build your client base is essential. Knowledge of Bulgari products, selling skills and store procedures is an advantage.

Featured

• 1 year ago

Customer Care Service Agent Needed In Kuwait City. We are actively looking for a Customer Care Service Agent at Kuwait Airport. The ideal candidate should be fluent in English and Arabic (speaking only). The employment entails a daily 8-hour shift with one day off each week. We provide complimentary accommodations, transportation, and kitchen facilities. The average salary is 180 KD.

Qualifications:

Requirements: 10th or higher secondary education and a transferable visa (18).
If you are interested and meet the criteria, please send your CV to (emailprotected) .

Featured

• 2 years ago

Customer Care Specialist (Female) Required In Kuwait City. We are urgently seeking a female customer care professional for customer follow-up to boost sales. Fluency in both Hindi and English is essential. Salary will be commensurate with your experience and performance. Our company specializes in freight forwarding. Contact us and WhatsApp your CV. We look forward to hearing from you.

Salary: 100-400kwd (Please note this is an approximation and may not be directly relevant to the jobs)

Featured

• 1 year ago

Customer Care Service Representative/Receptionist Required In Kuwait City. We are now looking for a dynamic and customer-focused individual to join our team as a Customer Care Service Representative/Receptionist. The minimum requirements are fluency in both English and Arabic, basic computer literacy, and 0-2 years of experience. Both men and women are allowed to apply. The workweek is six days long, with a regular shift of eight hours each day. Interested individuals with suitable experience can send their CVs to (emailprotected) or via WhatsApp. Please include the job name in the email subject line.

Featured

• 1 year ago

Customer Care Staff Wanted for Cake Shop in Ardiya. We’re seeking for customer service representatives for a cake business in Ardiya Industrial Area. The responsibilities include receiving orders by WhatsApp and phone, organizing online orders (Web/Talabat, etc.), communicating with chefs and drivers, and validating sales and online payments. Visa 18 only. Interested candidates may email their CV (WhatsApp only).

Salary range: 100-400 Kwd (no link provided with these advertisements).