122 Customer Sales jobs in Kuwait

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• 10 months ago

Female Retail Sales Assistant Required In Salmiya. We’re searching for a female retail sales assistant to join our hair care brand. Good English communication abilities (Arabic is an added plus). 6 months to 1 year of experience in retail sales is required. Please WhatsApp your resume . Transferable Visa 18. Salary will be 250KD.

We are looking for a result-driven retail a “Sales Associate” to be responsible for all sales job duties, from generating leads to closing sales.

If you are hard-working and dedicated, our retail industry is an excellent company for you. Do not hesitate to apply.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales service

Assess customers’ needs and aid and information on product features

Welcome customers to the store and answer their queries

Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis

Actively seek out customers in store

Remain knowledgeable on products offered and discuss available options

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Proven experience as a retail “Sales Associate”, Sales Representative, or relevant role

Excellent proficiency in reading, writing, and speaking English and Arabic.

Excellent knowledge of MS Office

Fast learner and passion for sales

Aptitude in delivering attractive presentations on products

Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts

High school degree (BS degree in Marketing or related field would be a plus)

Overview

Responsible for implementing the day to day Sales activities within Electronics Retail Showroom and maintain excellent customer relationships and satisfaction while achieving the Retail Department’s Sales targets, in line with company Electronics’

• Implement all Electronics sales activities in line with the Retail Department’s set guidelines and standards.
• Maintain a thorough knowledge of Electronics products in order to provide Clients with accurate and solid information.
• Acquire a clear understanding of the Electronics Retail Market in order to collect relevant information about competitors’ services and prices, and customer needs that are not being met by company.
• Meet and exceed monthly established targeted sales goals.
• Attach price tags to merchandise within the showroom.
• Guide clients towards the products they have requested for in a professional manner.
• Address customer questions and concerns regarding products, prices and availability of products.
• Resolve customer complaints in a timely and professional manner in order to maintain customer satisfaction and retention.
• Enter new customer details, and process product purchases into the system while ensuring high level of information security.
• Coordinate with the Direct Manager to provide competitors’ information to the concerned departments within Electronics in order to utilize such information in a profitable manner.
• Perform ad-hoc activities and other duties related to the job as assigned by Direct Manager.

• Degree: Bachelor’s degree in Business Administration or related field.
• Work Experience: Minimum of 0 - 2 years of experience in the same or related field.

• Communication Skills.
• Negotiation Skills.
• Client Oriented.
• Teamwork.
• Reliable and Dependable.
• Product Knowledge.

• Proficiency in English and Arabic languages

Overview

The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.

Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Serve Customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).
• Must be updated about the various brands of the group for suggestive selling to the customers (Grooming / Attitude / Knowledge).
• Must be presentable and well-groomed at all times.
• Flexible to work for extended hours during the sale period.
• Must possess up-to-date product knowledge and ensure minimal stock loss.
• Flexible to work for varied shifts and overtime as per the business requirement.
• Adhere to SOP & Loss Prevention Policies.
• Maintain confidentiality of the sales figures to the outside party.
• Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms (Merchandise).
• Ensure all VM guidelines are followed and all stock norms on clearance are maintained.
• Record the inventory inward / outward and maintain the report of the same (Process).
• Handle the POS (Point of Sale) / Billing Counter efficiently.
• Tally money in the cash till at the beginning / end of the shifts.
• Issue receipts / refunds / change to customers correctly.
• Process payments by cash / credit cards / vouchers / automatic debits.
• Ensure awareness and vigilance at all times of security in the store without negligence.