264 Commercial Sales jobs in Kuwait

Microsoft’s Enterprise Account Team focuses on empowering customers on their digital and AI journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise Account Executive , you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.
• Microsoft Partner Ecosystem – Knowledge of and the ability to navigate successfully within the partner ecosystem, including being knowledgeable about specific partner programs and ongoing relationships.
• Consultative Selling - The ability to understand customer needs through dialogue before recommending products/services.
  
  

Qualifications

Required Qualifications:

• Bachelor's Degree in Business, Technology, or related field AND 6+ years experience.
• Working in an industry (Government), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.
• Sales experience supporting Government Entities.
  
  

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr

Microsoft’s Enterprise Account Team focuses on empowering customers on their digital and AI journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise

Account Executive , you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft. Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share. Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations. Microsoft Partner Ecosystem – Knowledge of and the ability to navigate successfully within the partner ecosystem, including being knowledgeable about specific partner programs and ongoing relationships. Consultative Selling - The ability to understand customer needs through dialogue before recommending products/services.

Qualifications

Required Qualifications:

Bachelor's Degree in Business, Technology, or related field AND 6+ years experience. Working in an industry (Government), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience. Sales experience supporting Government Entities.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr

VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

• Support the Account Managers in opening new accounts in system (Account Verification).
• End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
• Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
• Adding/cancelling services for B2B customers.
• Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
• Contact the customer for any unclear requests or unauthorized sender.
• Contact the customer to collect the pending items with SDT.
• Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
• Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
• Provide account summary report when needed to customer or KAM (after investigation if required by customer).
• Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
• Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
• Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
• Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
• Handle MNP complaint for B2B corporates for CPR.
• Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
• Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
• Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
• Handle any future media contacts type like live chat, etc.
• Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
• Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
• Coordinate with KAM and finance on the B2B verification Process.
• Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
• Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
• Remove promotions and pending OCC of promotions upon management approval.
• Respond to all sales requirements and support other departments by responding to all their email/calls.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Other duties as directed by supervisor or other superiors.

Qualifications:

• Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
• 2-3 years of experience based on progression ladder in a similar or related function.
• Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
• Strong customer orientation.
• Good communication, planning and organisational skills.
• Fluency in written and verbal English and Arabic.

Note: You will be required to attach the following:

1. Resume / CV
2. Passport-size photograph

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VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

Support the Account Managers in opening new accounts in system (Account Verification).

End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.

Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.

Adding/cancelling services for B2B customers.

Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).

Contact the customer for any unclear requests or unauthorized sender.

Contact the customer to collect the pending items with SDT.

Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.

Provide customers with contract details, copy of their Offer by coordinating with Archiving team.

Provide account summary report when needed to customer or KAM (after investigation if required by customer).

Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.

Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.

Create users for corporate customers to have access on self-care portal after checking the authority of the customer.

Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.

Handle MNP complaint for B2B corporates for CPR.

Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.

Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.

Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.

Handle any future media contacts type like live chat, etc.

Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.

Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.

Coordinate with KAM and finance on the B2B verification Process.

Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.

Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.

Remove promotions and pending OCC of promotions upon management approval.

Respond to all sales requirements and support other departments by responding to all their email/calls.

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications:

Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.

2-3 years of experience based on progression ladder in a similar or related function.

Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).

Strong customer orientation.

Good communication, planning and organisational skills.

Fluency in written and verbal English and Arabic.

Note:

You will be required to attach the following:

Resume / CV

Passport-size photograph

#J-18808-Ljbffr

What’s On Your Plate?
- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.
- Maintain a continuous business relationship with partners.
- Provide excellent service and support in order to build strong relationship and resolve operational issues between partners and the company.

Lead the team of account managers to:

- Ensure that the menus of the clients are up to date at all times.
- Optimize the partner's content (MOA, delivery time).
- Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
- Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners and newsletters.
- Transmission method optimization: Convincing partners to implement track order feature and changing the transmission method to WLA.
- Convince partners for promotions and offers.
- Encourage partners to subscribe for the online payment gateway.
- Maintain accurate records of all sales and prospecting activities including: Closed sales, Follow-up activities, Sales expense report, Increased sales report after placing promotion, voucher and coupons, Partner analysis sheet, and Account management report.
- What Did We Order?
- Bachelor’s Degree within Business Administration or any other related field.
- 4-6 years’ experience within Sales.
- Comfortable working in a challenging environment.
- Leadership Skills.
- Negotiation Skills.
- Problem Solving Skills.
- Decision Making Skills.
- Ability to meet deadlines and be flexible in working.
- Fluent in both languages Arabic and English.
- Communication skills (Written and Verbal).
- Excel Skills.

Job Summary:

We are seeking a dynamic and results-driven Sales Executive to join our trading department. The successful candidate will be responsible for the sales of industrial chemicals and raw materials to local factories, including those in the government sector. This role requires the ability to independently manage communication and correspondence with suppliers and customers.

Key Responsibilities:

• Promote and sell industrial chemicals and raw materials to local factories and government sectors.
• Build and maintain strong relationships with existing clients while identifying new business opportunities.
• Independently manage supplier and customer correspondence, including inquiries, quotations, and negotiations.
• Conduct market research to stay updated on trends, competitor activities, and customer needs.
• Collaborate with internal departments to ensure timely delivery, proper documentation, and after-sales support.
• Achieve monthly and quarterly sales targets as defined by the management.
• Prepare and submit regular sales reports, forecasts, and updates to the Director of Sales.
• Attend industry events, exhibitions, and client meetings as needed.

Skills

Qualifications and Experience:

• Bachelor’s Degree is required.
• Minimum 3 years of experience in a sales role, preferably in the industrial sector.
• Must hold a valid Kuwaiti Driving License.

Desired Skills:

• Strong communication skills; fluency in English is required, with knowledge of Hindi and Arabic preferred.
• Proficiency in MS Office applications including Outlook, Word, Excel, and PowerPoint, as well as ERP systems.
• Professional and presentable personality with excellent sales skills.
• Sound understanding of business correspondence and documentation.

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Employment Type: Full-Time

Job Summary:

We are seeking a dynamic and results-driven Sales Executive with at least 2 years of sales experience, preferably in the automotive sector. The successful candidate will be responsible for managing customer relationships, driving sales targets, and delivering excellent customer service in a fast-paced environment.

Key Responsibilities:

• Attend to customer inquiries and provide detailed product information

• Conduct product demonstrations and arrange test drives

• Assess customer needs and recommend suitable vehicle models

• Prepare quotations, negotiate terms, and close sales effectively

• Maintain and update customer records; follow up post-sale

• Coordinate with internal teams such as finance and delivery to ensure smooth transactions

• Stay updated on product knowledge, market trends, and competitor activities

Skills

• Minimum 2 years of sales experience; automotive experience preferred

• Valid Kuwait driving license; possession of an old license is an advantage

• Excellent communication, negotiation, and interpersonal skills

• Professional appearance and customer-focused mindset

• Ability to perform well in a target-driven environment

• Good command of English and Arabic is a must.

Work Schedule:

• 8-hour split shifts

• Weekly day off on Fridays

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As a Sales Executive at our Event Management Company, you will play a vital role in driving sales and establishing strong relationships with clients in the dynamic events industry. This position is tailored for an enthusiastic individual who can effectively convey the unique benefits of our event services to potential clients while customizing solutions to meet their specific requirements. The Sales Executive will be instrumental in generating leads, nurturing client relationships, and successfully closing sales to ensure the seamless execution of our events. This role is ideal for someone who is passionate about sales and has a keen interest in the world of events management.

Responsibilities:

1. Identify and pursue new sales opportunities within the event management sector, targeting both corporate and private clients.
2. Develop and maintain strong relationships with clients to understand their event needs and preferences, ensuring a personalized approach.
3. Prepare and deliver engaging sales presentations that effectively showcase our services and past successful events.
4. Negotiate contracts and pricing with clients to secure deals that align with their budgets and expectations.
5. Collaborate closely with the event planning team to ensure that client requirements are met and exceeded during event execution.
6. Conduct thorough market research to identify emerging trends and opportunities for business growth within the events industry.
7. Attend industry trade shows, networking events, and client meetings to promote our services and expand our client base.
8. Maintain accurate records of sales activities, client interactions, and follow-ups to track progress and outcomes.
9. Provide exceptional customer service throughout the sales process to ensure client satisfaction and foster long-term relationships.
10. Achieve and exceed sales targets while contributing to the overall success and growth of the company.

Preferred Candidate:

1. Proven experience in sales, preferably within the event management or related hospitality industry.
2. Exceptional communication and interpersonal skills to effectively engage with clients and stakeholders.
3. Ability to work independently and collaboratively within a team-oriented environment.
4. Strong negotiation and closing skills to secure contracts and agreements successfully.
5. Excellent organizational and time management skills to handle multiple projects and deadlines.
6. Proficiency in CRM software and sales management tools to track leads and sales activities.
7. Creative problem-solving abilities to address client needs and challenges effectively.
8. Ability to thrive in a fast-paced, dynamic environment with shifting priorities.
9. Willingness to travel for client meetings and events as necessary.
10. Fluency in English; knowledge of Arabic is a plus to cater to a diverse clientele.

Skills

• Strong sales and negotiation skills tailored to the events industry.
• Excellent verbal and written communication skills for effective client interactions.
• Proficiency in CRM software and Microsoft Office Suite for sales tracking and reporting.
• Ability to analyze market trends and customer preferences in event management.
• Strong interpersonal skills for building and maintaining client relationships.
• Time management and organizational skills for managing multiple events and deadlines.
• Creative thinking for developing innovative sales strategies and solutions.
• Understanding of event planning and execution processes to better serve clients.

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talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Sales Executive to join our team and be part of our growth. If you’re an analytical and sales-driven person who is hungry for a new adventure, a multinational workplace is waiting for you.

What’s on Your Plate?

• Submit the Sales plan as per the set objectives.
• Maintain accurate records of all sales and prospecting activities to analyze sales prospects.
• Receive leads from the lead generation team, communicate with them, and convert leads into sales.
• Interact with customers for product offerings and brand awareness through meetings and calls.
• Identify clients interested in the product but who haven't purchased yet, and follow up for special deals and offers.
• Create and conduct effective proposal presentations, negotiate, and send Request for Proposal (RFP) with rates and terms to sign the contract and onboard clients with Talabat.com.
• Encourage clients/restaurants to upload menu pictures on Talabat site.
• Maintain records of contacted and non-contacted leads, ensuring data is entered into personal and automated follow-up systems.
• Obtain original logo and menu item pictures from client restaurants.
• Gather information on delivery areas, minimum order charges, and delivery charge methodology from restaurants.
• Implement promotions, coupons, and vouchers to boost sales growth.
• Encourage restaurants to subscribe to online payment gateways.
• Maintain detailed records of all sales and prospecting activities, including sales calls, closed sales, follow-ups, sales expenses, presentations, new restaurant meetings, and daily signed contracts.

What Did We Order?

• Bachelor's degree in any field
• Excellent verbal and communication skills
• Knowledge of CRM software (optional)
• 1-3 years of experience in B2B sales
• Must have a valid driver’s license
• Fluent in English

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