82 Commercial Manager jobs in Kuwait

Role Definition: The Commercial Manager, Kuwait, reports to the Managing Director for Kuwait and the Chief Commercial Officer. • Act as the lead commercial person in the territory • Ensures projects comply with commercial governance • Provide commercial and contract support to project teams • Report to senior management on project risks and commercial and contractual issues • Liaise with other departments when necessary Duties and Responsibilities: Bidding Phase and Pre-contract • Conduct contract risk review of new opportunities and tenders and provide tendering risks and opportunity analysis in accordance with the SSH Commercial Review of Contracts Guidelines and SSH Bidding Protocols; • Prepare risk management strategy for awarded tenders, to be included in the project hand-over from the bid team to the delivery team; • Review contract documents for completeness and to ensure that they have been properly executed, distributed and filed. • Support bid teams on assessing and pricing contract risk in the tender; • Draft risk mitigation strategy for high risk projects; • Support and where necessary lead any contractual and commercial negotiations; Project Start Up / Mobilisation • Review the Project Management Plan to ensure that commercial responsibilities are properly described including change management, subcontractor engagement, cashflow management, project risks and opportunities. • Ensure project teams have complied with commercial management processes and procedures for project start up. • Ensure accepted risk strategy is articulated in the PMP, • Assist the project team in understanding and appreciation of the contract; • Assist in preparing templates for specific notices, templates, forms or reports required by the contract; • Assist in setting up the necessary registers and folders for records in the project folders, specifically early warning register, change register, subconsultant register. • Assist in the procurement of the necessary bonds and insurances required for by the contract. Project Execution • Challenge commercial decisions through the monthly Project Reviews; • Ensure commercial procedures are followed; • Interrogate and challenge costs to date and forecast to completion; • Interrogate and challenge change management, change registers, opportunity recognition and ensure that changes are pursued and closed out; • Review and challenge the project risk registers to ensure that risks are captured and reported correctly; • Ensure that revenue recognition is complied with and invoicing and collection of fees is prompt; • Review fee variations and change orders in accordance with delegated level of authority. • Provide guidance and support to project teams on understanding project costs, identifying cost trends and forecasting estimates at completion; • Disseminate best practice commercial management amongst the project teams; • Provide guidance and support on identifying, drafting and negotiating fee variations; • Provide advice and support on managing and avoiding contractual risks, including delay damages, penalties and working at risk. Subconsultant Management • Ensure that the SSH procedures and guidelines on engaging and managing subconsultants are followed; • Review requests for quotations prior to issue to market; • Prepare commercial terms and conditions for subconsultant agreement; • Review all subconsultant variations before sign off by Resident Engineer; • Review and sign off subconsultant final accounts. • Provide advice on subconsultant procurement; • Assist in drafting scope of services; • Provide support and assistance on any Subconsultant contract issues or disputes; • Provide support on Subconsultant stage payments; Project Close Out • Ensure commercial close out of projects; including final account under the main contract, subconsultant close out. • Ensure any claims are finalised. • Capture commercial and contractual lessons learned from the project; Risk Management • Produce and issue to Managing Director and General Manager the monthly risk report, highlighting the risks that emanate from Project Reviews for the region. Legacy Issues • Maintain register of legacy commercial issues from projects and ensure periodic review to close issues out. Corporate / Head Office Responsibilities • Review and consult on other agreements that are required from time to time including non-disclosure agreements, letters of intent, joint venture agreements and the like; • Contribute to the overall commercial function; • Support regional commercial issues; • Contribute to commercial training of project, design delivery and supervision teams; • Under any other assignments and tasks as required. Qualities and Skills • Good understanding of contract law and contract administration • Ability to draft contracts and agreements, • Experience in contractual dispute resolution, • Good analytical and forensic skills • Understanding of project accounting reporting requirements • Substantial commercial experience gained through Quantity Surveying, Contract Management, and/or Project Management, preferably with security, systems integration or maintenance background. • 10+ years of experience. • Strong interpersonal and relationship Management skills Digital Platforms: Bachelor’s Degree in relevant field MRICS Certification is desirable but not essential Quantity Surveying or Project Management certification or any other relevant certification Department:

Corporate Job Type:

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**Company description**
A Smile, Common Sense, Passion for home furnishing, and Leadership; that's what we need in IKEA Al-Homaizi Kuwait - a company that believes in developing business through our Co-Workers.

Our energy comes from creating a better everyday life for the many people.

We simply recruit based on Values, Competence, Potential for growth, and Diversity.

**Job description** A day in your life with us**:
The core task of the Range & Commercial Manager is to reach the goal for IKEA FOOD “to help the IKEA store sell more IKEA home furnishings products” and support the IKEA position as the leading home furnishings company. Among other tasks, this involves generating store traffic, converting visitors to customers, contribute to a day out for the whole family, strengthen the low-price profile and the Swedish identity of the IKEA store
- Focus to increase the conversion rate/volume growth.
- Develop a thorough Activities plan for all units (SFM, Bistro and Restaurant), in line with the commercial strategy of IKEA FOOD and Country marketing activities.
- Responsible for setting goals and the development of themes and activities in the IKEA FOOD Commercial calendar in cooperation with IKEA F&B Manager
- In cooperation with Com-In Service Office responsible for communication development, including product communication materials for the national range, and ensure consistency with national goals and the international standards.
- Develop guidelines together with Com-In Service Office to ensure the level and standards of the commercial areas of IKEA FOOD.
- In close cooperation with Market F&B Manager and F&B Manager (Service Office) secure the right quality and the lowest total cost of the national range.
- Responsible for following up and documenting activities and communicating successful activities to IKEA Food Services AB.
- Support the stores in their commercial range presentation including merchandising platform implementation, common store planning, low price, Swedishness, sales steering, etc.
- Take responsibility for the Market IKEA FOOD Commercial Review and ensure a positive development within the stores.
- Use Commercial Review as a tool to secure implementation of best practices and as a learning and development tool.
- Coordinate and participate in the national Commercial Reviews
- Secure that IKEA FOOD is part of all advertising medias, including digital, social media, direct mail advertising and brochures.

**Qualification** Who are you ?**
- Post Graduate or Degree or three years Diploma in hotel Management or equivalent.
- Previous experience in similar Job role or minimum 4 years experience as Banquet Supervisor. Proven track records.
- HACCP Certification preferable
- Good analytical skills and cost consciousness
- Excellent command of English
- Competent in problem solving, conflict and crisis management
- Has business overview, analytical skills and tactical thinking.
- Ability to evaluate ideas from a commercial viewpoint.
- Strong drive, a problem-solving approach and challenge diverse topics.
- Good communicative skills and high energy in motivating, inspiring and developing people.
- Integrity and the ability to establish effective working relationships across the country and internationally.

**More Information** A few more details for you**

This position is full-time and is located in Kuwait. Some travel may be required.

Please send your CV in English and tell us why you would be a good fit for this role.

Join to apply for the Engineering Manager, Commercial Systems role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Engineering Manager, Commercial Systems role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

The role of an Engineering Manager, Commercial Systems at Canonical

This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

Our new Commercial Systems unit is conceived as five engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are used by millions of machines all over the world. Apply here if you would like to run one of these teams. They cover the following areas:

A contracts service. We develop and operate a contracts service that, among others, supports the authentication, authorization, and delivery of Extended Security Maintenance (ESM) at scale to a wide range of devices spanning from individual systems to large enterprise fleets running in cloud environments via Ubuntu Pro. This service also delivers certain contract-based services, like our kernel live patches.

JAAS/Identity/Livepatch . We take the operational scalability of Juju, Canonical's solution to public, private, and hybrid-cloud application management and orchestration, to the next level by developing JIMM (Juju Intelligent Model Manager) and Candid (open source identity manager) that enable organizations to operate clusters of Juju-enabled clouds at a scale. In addition to that, we deliver the Livepatch client package and the Livepatch server backend that integrate with the contracts service to deliver live patches for the Linux kernel.

Data lake and SAAS integration. The third major area is related to internal business operations. We develop and operate several data warehouses, including data ingestion pipelines, used by operations and data analytics teams. In addition to that, we help internal business units to automate processes across a number of software solutions and integrate with a number of SaaS solutions to ensure a smooth flow of data.

Integration with public clouds. The fourth major area or responsibility lies in integrating the contracts service with public clouds, such as Azure, AWS, and GCP, to deliver customers a seamless SAAS experience at the OS level, including access to Extended Security Maintenance and support offerings provided by Canonical personnel.

Salesforce . The fifth major area is centered around Salesforce. Our team of Salesforce engineers and administrators ensures that business operations teams have the right data at a hand and the right business processes in place. The team works closely with the four engineering teams and provides subject matter expertise.

We are looking for software engineering managers, ideally with strong background in Go, Python, who have the drive and energy to lead a team of engineers in delivering and operating these capabilities at scale, ensure the highest engineering quality, sharpen team skills, and work with us to define the future of open source.

Location : This role will be based remotely in the EMEA region.

What your day will look like

• Lead a team of software engineers implementing and operating software solutions
• Provide engineering and process guidance to engineering teams
• Actively seek improvements to established processes, designs, and solutions
• Collaborate with peers and cross-functional teams
• Code in Go or Python
  
  

What we are looking for in you

• Bachelor's degree or equivalent in Computer Science or a related engineering field
• Experience as a software developer in a high-level language - preferably Go or Python
• Experience as a hands-on engineering manager or a team lead
• Experience building, deploying, and operating distributed systems and APIs
• Excellent verbal and written communication skills in English
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels
  
  

Additional Skills That You Might Also Bring

• Experience developing for and deploying on Ubuntu Linux in public clouds
• Experience integrating authentication & authorization, financial, public cloud or marketplace systems
• Experience with Salesforce development/integration or APEX
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Sign in to set job alerts for “Engineering Manager” roles. Engineering Manager - Solutions Engineering Software Engineering Manager - Sustaining Engineering Technical Manager - Automotive and Industrial Engineering Manager - Build and Release Infrastructure Software Engineering Manager - Container and Virtualisation Infrastructure Systems Integrations Engineering Manager Software Engineering Manager, Ubuntu Gaming Software Engineering Manager - Ubuntu Linux Kernel Salesforce Engineering Manager, Commercial Systems Linux Engineering Manager - Optimisation for Latest Hardware Engineering Manager for IAM (Identity and Access Management) Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon Embedded Linux Field Engineering Manager Linux Enablement - Software Engineering Manager Ubuntu Enablement - Software Engineering Manager Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite Product Manager - Industrial Sector Lead Product Manager - Hardware Certification

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Join to apply for the

Engineering Manager, Commercial Systems

role at

Canonical 3 days ago Be among the first 25 applicants Join to apply for the

Engineering Manager, Commercial Systems

role at

Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

The role of an Engineering Manager, Commercial Systems at Canonical

This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

Our new Commercial Systems unit is conceived as five engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are used by millions of machines all over the world. Apply here if you would like to run one of these teams. They cover the following areas:

A contracts service.

We develop and operate a contracts service that, among others, supports the authentication, authorization, and delivery of Extended Security Maintenance (ESM) at scale to a wide range of devices spanning from individual systems to large enterprise fleets running in cloud environments via Ubuntu Pro. This service also delivers certain contract-based services, like our kernel live patches.

JAAS/Identity/Livepatch . We take the operational scalability of Juju, Canonical's solution to public, private, and hybrid-cloud application management and orchestration, to the next level by developing JIMM (Juju Intelligent Model Manager) and Candid (open source identity manager) that enable organizations to operate clusters of Juju-enabled clouds at a scale. In addition to that, we deliver the Livepatch client package and the Livepatch server backend that integrate with the contracts service to deliver live patches for the Linux kernel.

Data lake and SAAS integration.

The third major area is related to internal business operations. We develop and operate several data warehouses, including data ingestion pipelines, used by operations and data analytics teams. In addition to that, we help internal business units to automate processes across a number of software solutions and integrate with a number of SaaS solutions to ensure a smooth flow of data.

Integration with public clouds.

The fourth major area or responsibility lies in integrating the contracts service with public clouds, such as Azure, AWS, and GCP, to deliver customers a seamless SAAS experience at the OS level, including access to Extended Security Maintenance and support offerings provided by Canonical personnel.

Salesforce . The fifth major area is centered around Salesforce. Our team of Salesforce engineers and administrators ensures that business operations teams have the right data at a hand and the right business processes in place. The team works closely with the four engineering teams and provides subject matter expertise.

We are looking for software engineering managers, ideally with strong background in Go, Python, who have the drive and energy to lead a team of engineers in delivering and operating these capabilities at scale, ensure the highest engineering quality, sharpen team skills, and work with us to define the future of open source.

Location : This role will be based remotely in the EMEA region.

What your day will look like

Lead a team of software engineers implementing and operating software solutions Provide engineering and process guidance to engineering teams Actively seek improvements to established processes, designs, and solutions Collaborate with peers and cross-functional teams Code in Go or Python

What we are looking for in you

Bachelor's degree or equivalent in Computer Science or a related engineering field Experience as a software developer in a high-level language - preferably Go or Python Experience as a hands-on engineering manager or a team lead Experience building, deploying, and operating distributed systems and APIs Excellent verbal and written communication skills in English Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels

Additional Skills That You Might Also Bring

Experience developing for and deploying on Ubuntu Linux in public clouds Experience integrating authentication & authorization, financial, public cloud or marketplace systems Experience with Salesforce development/integration or APEX

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

Fully remote working environment - we've been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at 'sprints' Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Sign in to set job alerts for “Engineering Manager” roles.

Engineering Manager - Solutions Engineering

Software Engineering Manager - Sustaining Engineering

Technical Manager - Automotive and Industrial

Engineering Manager - Build and Release Infrastructure

Software Engineering Manager - Container and Virtualisation Infrastructure

Systems Integrations Engineering Manager

Software Engineering Manager, Ubuntu Gaming

Software Engineering Manager - Ubuntu Linux Kernel

Salesforce Engineering Manager, Commercial Systems

Linux Engineering Manager - Optimisation for Latest Hardware

Engineering Manager for IAM (Identity and Access Management)

Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon

Embedded Linux Field Engineering Manager

Linux Enablement - Software Engineering Manager

Ubuntu Enablement - Software Engineering Manager

Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite

Product Manager - Industrial Sector Lead

Product Manager - Hardware Certification

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Salesforce Engineering Manager, Commercial Systems

Join to apply for the Salesforce Engineering Manager, Commercial Systems role at Canonical

Salesforce Engineering Manager, Commercial Systems

2 days ago Be among the first 25 applicants

Join to apply for the Salesforce Engineering Manager, Commercial Systems role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

The role of a Salesforce Engineering Manager, Commercial Systems at Canonical

This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems unit has several areas of responsibility spread across six engineering teams, closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Salesforce plays an integral role in it.

The Salesforce team is responsible for the development and configuration of Canonical's Salesforce instance. The team's mission is to deliver first-class experience to the Sales and business operations teams relying on Salesforce, while achieving the highest engineering standards expected of any engineering team at Canonical.

We are looking for an engineering manager with senior-level engineering experience in Salesforce, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to lead a change, leverage the latest Salesforce features and best practices, and put them into practice, while keeping the Salesforce instance lean and maintainable.

Location : This role will be based remotely in the EMEA region.

What your day will look like

• Lead a team of engineers delivering solutions leveraging the Salesforce platform
• Seek improvements to established processes, designs, and engineering solutions
• Collaborate on business analysis and technical designs
• Provide Salesforce subject matter expertise to business customers and cross-functional teams
• Deliver engineering solutions leveraging the Salesforce platform
  
  

What we are looking for in you

• Bachelor's degree or equivalent in Computer Science or a related engineering field
• Experience with Salesforce development and integrations
• Experience as a hands-on engineering manager or a team lead
• Excellent verbal and written communication skills in English
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels
  
  

Additional skills that you might also bring

• Experience as a software developer in a high-level language - preferably Go or Python
• Experience in a business role such as sales, finance, or operations
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Engineering Manager - Solutions Engineering Software Engineering Manager - Sustaining Engineering Technical Manager - Automotive and Industrial Engineering Manager - Build and Release Infrastructure Software Engineering Manager - Container and Virtualisation Infrastructure Systems Integrations Engineering Manager Software Engineering Manager - Ubuntu Linux Kernel Software Engineering Manager, Ubuntu Gaming Linux Engineering Manager - Optimisation for Latest Hardware Engineering Manager for IAM (Identity and Access Management) Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon Embedded Linux Field Engineering Manager Linux Enablement - Software Engineering Manager Ubuntu Enablement - Software Engineering Manager Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite Product Manager - Industrial Sector Lead Product Manager - Hardware Certification

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Salesforce Engineering Manager, Commercial Systems

Join to apply for the

Salesforce Engineering Manager, Commercial Systems

role at

Canonical Salesforce Engineering Manager, Commercial Systems

2 days ago Be among the first 25 applicants Join to apply for the

Salesforce Engineering Manager, Commercial Systems

role at

Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

The role of a Salesforce Engineering Manager, Commercial Systems at Canonical

This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

The Commercial Systems unit has several areas of responsibility spread across six engineering teams, closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Salesforce plays an integral role in it.

The Salesforce team is responsible for the development and configuration of Canonical's Salesforce instance. The team's mission is to deliver first-class experience to the Sales and business operations teams relying on Salesforce, while achieving the highest engineering standards expected of any engineering team at Canonical.

We are looking for an engineering manager with senior-level engineering experience in Salesforce, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to lead a change, leverage the latest Salesforce features and best practices, and put them into practice, while keeping the Salesforce instance lean and maintainable.

Location : This role will be based remotely in the EMEA region.

What your day will look like

Lead a team of engineers delivering solutions leveraging the Salesforce platform Seek improvements to established processes, designs, and engineering solutions Collaborate on business analysis and technical designs Provide Salesforce subject matter expertise to business customers and cross-functional teams Deliver engineering solutions leveraging the Salesforce platform

What we are looking for in you

Bachelor's degree or equivalent in Computer Science or a related engineering field Experience with Salesforce development and integrations Experience as a hands-on engineering manager or a team lead Excellent verbal and written communication skills in English Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels

Additional skills that you might also bring

Experience as a software developer in a high-level language - preferably Go or Python Experience in a business role such as sales, finance, or operations

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

Fully remote working environment - we've been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at 'sprints' Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Engineering Manager - Solutions Engineering

Software Engineering Manager - Sustaining Engineering

Technical Manager - Automotive and Industrial

Engineering Manager - Build and Release Infrastructure

Software Engineering Manager - Container and Virtualisation Infrastructure

Systems Integrations Engineering Manager

Software Engineering Manager - Ubuntu Linux Kernel

Software Engineering Manager, Ubuntu Gaming

Linux Engineering Manager - Optimisation for Latest Hardware

Engineering Manager for IAM (Identity and Access Management)

Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon

Embedded Linux Field Engineering Manager

Linux Enablement - Software Engineering Manager

Ubuntu Enablement - Software Engineering Manager

Revenue Accounting Manager - Software Industry, IFRS 15, NetSuite

Product Manager - Industrial Sector Lead

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VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

• Support the Account Managers in opening new accounts in system (Account Verification).
• End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
• Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
• Adding/cancelling services for B2B customers.
• Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
• Contact the customer for any unclear requests or unauthorized sender.
• Contact the customer to collect the pending items with SDT.
• Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
• Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
• Provide account summary report when needed to customer or KAM (after investigation if required by customer).
• Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
• Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
• Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
• Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
• Handle MNP complaint for B2B corporates for CPR.
• Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
• Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
• Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
• Handle any future media contacts type like live chat, etc.
• Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
• Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
• Coordinate with KAM and finance on the B2B verification Process.
• Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
• Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
• Remove promotions and pending OCC of promotions upon management approval.
• Respond to all sales requirements and support other departments by responding to all their email/calls.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Other duties as directed by supervisor or other superiors.

Qualifications:

• Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
• 2-3 years of experience based on progression ladder in a similar or related function.
• Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
• Strong customer orientation.
• Good communication, planning and organisational skills.
• Fluency in written and verbal English and Arabic.

Note: You will be required to attach the following:

1. Resume / CV
2. Passport-size photograph

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VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

Support the Account Managers in opening new accounts in system (Account Verification).

End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.

Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.

Adding/cancelling services for B2B customers.

Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).

Contact the customer for any unclear requests or unauthorized sender.

Contact the customer to collect the pending items with SDT.

Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.

Provide customers with contract details, copy of their Offer by coordinating with Archiving team.

Provide account summary report when needed to customer or KAM (after investigation if required by customer).

Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.

Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.

Create users for corporate customers to have access on self-care portal after checking the authority of the customer.

Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.

Handle MNP complaint for B2B corporates for CPR.

Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.

Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.

Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.

Handle any future media contacts type like live chat, etc.

Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.

Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.

Coordinate with KAM and finance on the B2B verification Process.

Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.

Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.

Remove promotions and pending OCC of promotions upon management approval.

Respond to all sales requirements and support other departments by responding to all their email/calls.

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications:

Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.

2-3 years of experience based on progression ladder in a similar or related function.

Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).

Strong customer orientation.

Good communication, planning and organisational skills.

Fluency in written and verbal English and Arabic.

Note:

You will be required to attach the following:

Resume / CV

Passport-size photograph

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Accountant Cum Inventory & Sales Management Required In Salmiya

Featured

• 8 months ago

Accountant Cum Inventory & Sales Management Required In Salmiya. We are looking for a talented and experienced Accountant, Inventory, and Sales Management Professional to join our clothes store in Salmiya, Kuwait. Key Responsibilities: • Manage daily accounting tasks such as invoicing and financial reporting. • Oversee inventory control and guarantee proper stock management. • Monitor and support sales activities to ensure the business runs well.

Requirements: • At least two years of relevant experience in accounting, inventory, or sales management. • Fluency in Arabic (spoken) is required. • Valid Kuwait driver’s license. • Excellent organization abilities and attention to detail. If you fit the standards listed above and are interested in this position, please contact us. • Please send your CV to (emailprotected) . Salary: 200–250 KWD We look forward to hearing from you.

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