12 Collection Team jobs in Kuwait

At Leidos , we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Are you ready for your next career challenge?

Leidos National Security Sector (NSS) is seeking a highly experienced and skilled mission-driven Intelligence Collection Manager (ICM) to support APOLLO/OPIAS in Tampa, FL. The Intelligence Collection Manager (ICM) supports the J39 Information Operations Directorate by identifying, validating, and coordinating collection requirements that inform and enable Operations in the Information Environment (OIE) planning and execution. The ICM ensures that ISR and other collection platforms are aligned to support non-kinetic targeting, influence operations, and adversary activity within the information environment. This role bridges the intelligence and OIE communities, helping synchronize collection priorities with campaign objectives, operational assessments, and IRC effects. This position is on a future contract pending award announcement.

Possible locations for this position are as follows:

· MacDill (Tampa, FL)

· Naval Operating Base Norfolk (Virginia)

· Tyndall AFB (Florida)

Key Responsibilities:

• Manage the collection efforts across all intelligence disciplines (OSINT, HUMINT, SIGINT, GEOINT, etc.), ensuring they are synchronized, prioritized, and responsive to OIE planners' requirements.
• Support the identification and definition of intelligence needs to fill gaps relevant to influence, counterinfluence, and situational awareness in the information environment.
• Ensure the right information is collected to support strategic messaging, threat detection, and narrative countermeasures, bridging operational planning and intelligence execution in the digital battlefield.
• Develop and manage Priority Intelligence Requirements (PIRs), Essential Elements of Information (EEIs), and collection strategies to support OIE planning and assessment.
• Submit, track, and refine collection requirements using systems such as COLISEUM, PRISM, or MIDB.
• Coordinate with J2, ISR planners, targeting analysts, and Information Force and capabilities leads to ensure OIE-relevant intelligence needs are identified and resourced.
• Support the planning and synchronization of collection efforts related to adversary decision-making, narrative exposure, disinformation tracking, social media activity, and other information environment indicators.
• Ensure collection requirements support Measures of Performance (MOP), Measures of Effectiveness (MOE), and post-operation impact assessments.
• Identify and recommend new collection approaches for assessing foreign audience perceptions, influence vectors, and cross-domain effects.
• Provide reach-back support and coordination with national, theater, and tactical ISR assets and intelligence organizations.

Basic Qualifications:

• Bachelor’s degree in Intelligence Studies, International Affairs, or a related field
• 5+ years of experience in intelligence collection management or ISR planning, including direct support to joint, interagency, or CCMD operations
• Strong working knowledge of intelligence disciplines (HUMINT, SIGINT, GEOINT, OSINT) and ISR platforms
• Experience using DoD and IC collection systems such as COLISEUM, PRISM, HOTR, or MIDB
• Familiarity with joint planning processes (JOPP, MDMP) and Annex B (Intelligence) and Annex K (IO) integration
• Active TS/SCI security clearance

Preferred Qualifications:

• Graduate of a service or joint collection management course (e.g., DIA Collection Management Course, Army MI Officer Collection Manager Course, Air Force 14N ISR Operations Course, or equivalent)
• Experience supporting a J39 or J2 staff at a Combatant Command, Joint Task Force, or Service Component
• Understanding of IRCs (MISO, MILDEC, OPSEC, Cyber) and their intelligence support requirements.
• Familiarity with intelligence requirements related to adversary decision-making processes, influence operations, or disinformation campaigns
• Experience developing or validating ISR collection in support of non-kinetic targeting or IO assessments

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

August 20, 2025

Description

Join a team committed to a mission!

At Leidos , we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Are you ready for your next career challenge?

Leidos National Security Sector (NSS) is seeking a highly experienced and skilled mission-driven Intelligence Collection Manager (ICM) to support APOLLO/OPIAS in Tampa, FL. The Intelligence Collection Manager (ICM) supports the J39 Information Operations Directorate by identifying, validating, and coordinating collection requirements that inform and enable Operations in the Information Environment (OIE) planning and execution. The ICM ensures that ISR and other collection platforms are aligned to support non-kinetic targeting, influence operations, and adversary activity within the information environment. This role bridges the intelligence and OIE communities, helping synchronize collection priorities with campaign objectives, operational assessments, and IRC effects. This position is on a future contract pending award announcement.

Possible locations for this position are as follows:

· MacDill (Tampa, FL)

· Al Udeid (Qatar)

· Fort Meade (Maryland)

· Northcom (Colorado Springs, CO)

· Camp Humphreys (Korea)

· Arifjan (Kuwait)

· Joint Base Pearl Harbor-Hickam (Hawaii)

· Fort Eisenhower (Georgia)

· Offutt AFB (Omaha, NE)

· Naval Operating Base Norfolk (Virginia)

· Southcom (Doral, FL)

· JB San Antonio (Texas)

· Stuttgart (Germany)

· Vicenza (Italy)

· Tyndall AFB (Florida)

Key Responsibilities:

• Coordinate intelligence requirements
• Manage the collection efforts across all intelligence disciplines (OSINT, HUMINT, SIGINT, GEOINT, etc.), ensuring they are synchronized, prioritized, and responsive to OIE planners' requirements.
• Support the identification and definition of intelligence needs to fill gaps relevant to influence, counterinfluence, and situational awareness in the information environment.
• Ensure the right information is collected to support strategic messaging, threat detection, and narrative countermeasures, bridging operational planning and intelligence execution in the digital battlefield.
• Develop and manage Priority Intelligence Requirements (PIRs), Essential Elements of Information (EEIs), and collection strategies to support OIE planning and assessment.
• Submit, track, and refine collection requirements using systems such as COLISEUM, PRISM, or MIDB.
• Coordinate with J2, ISR planners, targeting analysts, and Information Force and capabilities leads to ensure OIE-relevant intelligence needs are identified and resourced.
• Support the planning and synchronization of collection efforts related to adversary decision-making, narrative exposure, disinformation tracking, social media activity, and other information environment indicators.
• Ensure collection requirements support Measures of Performance (MOP), Measures of Effectiveness (MOE), and post-operation impact assessments.
• Identify and recommend new collection approaches for assessing foreign audience perceptions, influence vectors, and cross-domain effects.
• Provide reach-back support and coordination with national, theater, and tactical ISR assets and intelligence organizations.

Basic Qualifications:

• Bachelor’s degree in Intelligence Studies, International Affairs, or a related field
• 5+ years of experience in intelligence collection management or ISR planning, including direct support to joint, interagency, or CCMD operations
• Strong working knowledge of intelligence disciplines (HUMINT, SIGINT, GEOINT, OSINT) and ISR platforms
• Experience using DoD and IC collection systems such as COLISEUM, PRISM, HOTR, or MIDB
• Familiarity with joint planning processes (JOPP, MDMP) and Annex B (Intelligence) and Annex K (IO) integration
• Active TS/SCI security clearance

Preferred Qualifications:

• Graduate of a service or joint collection management course (e.g., DIA Collection Management Course, Army MI Officer Collection Manager Course, Air Force 14N ISR Operations Course, or equivalent)
• Experience supporting a J39 or J2 staff at a Combatant Command, Joint Task Force, or Service Component
• Understanding of IRCs (MISO, MILDEC, OPSEC, Cyber) and their intelligence support requirements.
• Familiarity with intelligence requirements related to adversary decision-making processes, influence operations, or disinformation campaigns
• Experience developing or validating ISR collection in support of non-kinetic targeting or IO assessments

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

August 20, 2025

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Pay Range:

Pay Range $72,150.00 - $130,425.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Receive tips & info on cleared job search, security clearances and career development.

#J-18808-Ljbffr

Join to apply for the Sports Statistician (Data Collection) role at Genius Sports

4 days ago Be among the first 25 applicants

Join to apply for the Sports Statistician (Data Collection) role at Genius Sports

Direct message the job poster from Genius Sports

Genius Sports is the official data, technology, and commercial partner driving the connection between sports, betting, and media on a global scale. Our mission is to create a more sustainable sports data network powered by rich, official live data. To achieve this, we're seeking enthusiastic Statisticians to join our team and collect match data while attending live sporting events.

ARE YOU PASSIONATE ABOUT FOOTBALL?

If you love football and want to be part of the action while getting paid, this is your opportunity! We are looking for individuals in the Ahmadi area to collect official live data from football events.

As a Statistician, you will use our user-friendly smartphone-enabled software to report live events, including every shot, goal, tackle, and save. Don’t worry if you lack previous reporting experience - we provide comprehensive e-learning courses and practical training to ensure you’re fully prepared to cover live games. This is the perfect chance for sports enthusiasts to earn extra income while doing something they love.

WHAT WE OFFER:

• Guaranteed base pay of €60 per game
• A performance-based reward system
• Coverage of travel expenses

If you’re eager to immerse yourself in the world of sports and want to be part of our global network of statisticians, we want to hear from you!

JOB REQUIREMENTS:

• Basic level in English
• Regular availability for a few hours on weekends and weekday evenings
• Familiarity with using a smartphone
• Willingness to travel
• A strong knowledge of football
• Reliability, commitment, organization, and integrity
• Exceptional attention to detail

GET TO KNOW US:

For more information about our mission and values, visit: Genius Sports

If you’re excited about this opportunity, we’d love to hear from you! Apply now and become a vital part of our team!

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Contract

Job function

• Job function Management, Information Technology, and Other
• Industries Spectator Sports, IT Services and IT Consulting, and Information Services

Referrals increase your chances of interviewing at Genius Sports by 2x

Get notified about new Statistician jobs in Ahmadi, Kuwait .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

**Description**
**Join a team committed to a mission!**
**At Leidos** , we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
**Are you ready for your next career challenge?**
**Leidos National Security Sector (NSS) is seeking a highly experienced and skilled mission-driven Intelligence Collection Manager (ICM) to support APOLLO/OPIAS in Tampa, FL.** The Intelligence Collection Manager (ICM) supports the J39 Information Operations Directorate by identifying, validating, and coordinating collection requirements that inform and enable Operations in the Information Environment (OIE) planning and execution. The ICM ensures that ISR and other collection platforms are aligned to support non-kinetic targeting, influence operations, and adversary activity within the information environment. This role bridges the intelligence and OIE communities, helping synchronize collection priorities with campaign objectives, operational assessments, and IRC effects. **This position is on a future contract pending award announcement.**
**Possible locations for this position are as follows:**
· MacDill (Tampa, FL)
· Al Udeid (Qatar)
· Fort Meade (Maryland)
· Northcom (Colorado Springs, CO)
· Camp Humphreys (Korea)
· Arifjan (Kuwait)
· Joint Base Pearl Harbor-Hickam (Hawaii)
· Fort Eisenhower (Georgia)
· Offutt AFB (Omaha, NE)
· Naval Operating Base Norfolk (Virginia)
· Southcom (Doral, FL)
· JB San Antonio (Texas)
· Stuttgart (Germany)
· Vicenza (Italy)
· Tyndall AFB (Florida)
**Key Responsibilities:**
+ Coordinate intelligence requirements
+ Manage the collection efforts across all intelligence disciplines (OSINT, HUMINT, SIGINT, GEOINT, etc.), ensuring they are synchronized, prioritized, and responsive to OIE planners' requirements.
+ Support the identification and definition of intelligence needs to fill gaps relevant to influence, counterinfluence, and situational awareness in the information environment.
+ Ensure the right information is collected to support strategic messaging, threat detection, and narrative countermeasures, bridging operational planning and intelligence execution in the digital battlefield.
+ Develop and manage Priority Intelligence Requirements (PIRs), Essential Elements of Information (EEIs), and collection strategies to support OIE planning and assessment.
+ Submit, track, and refine collection requirements using systems such as COLISEUM, PRISM, or MIDB.
+ Coordinate with J2, ISR planners, targeting analysts, and Information Force and capabilities leads to ensure OIE-relevant intelligence needs are identified and resourced.
+ Support the planning and synchronization of collection efforts related to adversary decision-making, narrative exposure, disinformation tracking, social media activity, and other information environment indicators.
+ Ensure collection requirements support Measures of Performance (MOP), Measures of Effectiveness (MOE), and post-operation impact assessments.
+ Identify and recommend new collection approaches for assessing foreign audience perceptions, influence vectors, and cross-domain effects.
+ Provide reach-back support and coordination with national, theater, and tactical ISR assets and intelligence organizations.
**Basic Qualifications:**
+ Bachelor's degree in Intelligence Studies, International Affairs, or a related field
+ 5+ years of experience in intelligence collection management or ISR planning, including direct support to joint, interagency, or CCMD operations
+ Strong working knowledge of intelligence disciplines (HUMINT, SIGINT, GEOINT, OSINT) and ISR platforms
+ Experience using DoD and IC collection systems such as COLISEUM, PRISM, HOTR, or MIDB
+ Familiarity with joint planning processes (JOPP, MDMP) and Annex B (Intelligence) and Annex K (IO) integration
+ Active TS/SCI security clearance
**Preferred Qualifications:**
+ Graduate of a service or joint collection management course (e.g., DIA Collection Management Course, Army MI Officer Collection Manager Course, Air Force 14N ISR Operations Course, or equivalent)
+ Experience supporting a J39 or J2 staff at a Combatant Command, Joint Task Force, or Service Component
+ Understanding of IRCs (MISO, MILDEC, OPSEC, Cyber) and their intelligence support requirements.
+ Familiarity with intelligence requirements related to adversary decision-making processes, influence operations, or disinformation campaigns
+ Experience developing or validating ISR collection in support of non-kinetic targeting or IO assessments
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
August 20, 2025
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Pay Range:**
Pay Range $72,150.00 - $130,425.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00163330-OTHLOC-PL-2D0386
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Join to apply for the

Sports Statistician (Data Collection)

role at

Genius Sports 4 days ago Be among the first 25 applicants Join to apply for the

Sports Statistician (Data Collection)

role at

Genius Sports Direct message the job poster from Genius Sports Genius Sports is the official data, technology, and commercial partner driving the connection between sports, betting, and media on a global scale. Our mission is to create a more sustainable sports data network powered by rich, official live data. To achieve this, we're seeking enthusiastic Statisticians to join our team and collect match data while attending live sporting events. ARE YOU PASSIONATE ABOUT FOOTBALL? If you love football and want to be part of the action while getting paid, this is your opportunity! We are looking for individuals in the

Ahmadi

area to collect official live data from football events. As a Statistician, you will use our user-friendly smartphone-enabled software to report live events, including every shot, goal, tackle, and save. Don’t worry if you lack previous reporting experience - we provide comprehensive e-learning courses and practical training to ensure you’re fully prepared to cover live games. This is the perfect chance for sports enthusiasts to earn extra income while doing something they love. WHAT WE OFFER: Guaranteed base pay of €60 per game A performance-based reward system Coverage of travel expenses If you’re eager to immerse yourself in the world of sports and want to be part of our global network of statisticians, we want to hear from you! JOB REQUIREMENTS: Basic level in English Regular availability for a few hours on weekends and weekday evenings Familiarity with using a smartphone Willingness to travel A strong knowledge of football Reliability, commitment, organization, and integrity Exceptional attention to detail GET TO KNOW US: For more information about our mission and values, visit:

Genius Sports If you’re excited about this opportunity, we’d love to hear from you! Apply now and become a vital part of our team! Seniority level

Seniority level Not Applicable Employment type

Employment type Contract Job function

Job function Management, Information Technology, and Other Industries Spectator Sports, IT Services and IT Consulting, and Information Services Referrals increase your chances of interviewing at Genius Sports by 2x Get notified about new Statistician jobs in

Ahmadi, Kuwait . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Senior Intelligence Collection Manager

Job Category: Intelligence

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 100%

Type of Travel: Outside Continental US

**Mission**:
The Combined Joint Task Force - Operation Inherent Resolve (CJTF-OIR) Intelligence Support Services Contract (CISSC) provides multi-faceted Intelligence Support services consisting of, but not limited to: Open Source Intelligence (OSINT), All-Source Intelligence Analysis, Human Intelligence (HUMINT) Analysis, Intelligence Requirements Collection Management (RCM), Special Advisors, Planners, Targeting Support, Counterintelligence (CI) Support, Screener Support, Strategic Debriefing Support, Foreign Government Information (FGI) Analysis, Exploitation (DOMEX and MEDEX), Target Focused Analysis and Neutralization (TFAN), Operational Intelligence Knowledge Management (KM), as well as other analytic and target related intelligence support services to assigned military units in support of the overall Intelligence Mission in support of CJTF-OIR staffs and organizations.

**What You’ll Get to Do**:
Contribute to a critical mission supporting Operation Inherent Resolve with Geospatial Intelligence Analysts exploit imagery, imagery products (including Advanced Geospatial Intelligence) and geographic products and data to create intelligence solutions for the Warfighter and senior government officials.

**You’ll Bring These Qualifications**:

- Must have a TS/SCI
- Intelligence Community Collection Management Course (ICMC),OR other DOD collection management courses such as the Navy Collection Management Course (NCMC)
- A minimum of six years Collection Management operational experience within DoD or equivalent Government agencies
- Knowledge and familiarity of Google Earth,
- Experience with communications capabilities within JWICS, INTELINK, and SIPRNet (e.g. MIRC, Jabber Chat, etc.)
- Strong writing and briefing skills
- Capable of effectively operating as a member of a joint/combined intelligence team
- Capable of effective communication in the accomplishment of collection management reporting and requirements

**These Qualifications Would be Nice to Have**:

- Senior military enlisted or field grade officer with collection experience
- Completion of the ISR Operations Course
- Knowledge of communication and dissemination architecture
- Experience with tactical ground and air sensor operations and management

**What We Can Offer You**:

- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

VAC9703 - Specialist B2B Collection & Billing Quality Assurance

Field: B2B

Contract Type: Full Time - Permanent

Location:

Closing Date: 30-Sep-2025

The Company

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA), and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology, and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role

Responsible for all activities involving billing quality assurance and compliance with Ooredoo’s quality standards. Conducts tests, reviews, documents defects, and escalates for fixes.

Develops test plans, compiles test data, and devises test scenarios.

Key Accountabilities and Activities

• Ensure timely dunning actions and manage dunning events daily.
• Filter customer updates/payments from the dunning list.
• Quality check Dunning SMS/Notifications for consistency and timeliness.
• Liaise with stakeholders regarding delays in dunning events, notify, and seek approval to send dunning events.
• Perform Bill Sample planning.
• Review test data and request test bill generation.
• Conduct testing and prioritize failed test cases based on impact and severity.
• Escalate issues for fixing and provide justification for critical failures, seeking top management approval if necessary.
• Propose mitigation options for failed test cases, such as proactive customer notifications or bill run exclusions.
• Keep customers informed about unpaid bills to facilitate timely settlement.
• Handle billing inquiries promptly and consult with the Collection Team Leader on complex cases.
• Be familiar with payment options, bill settlement choices, and credit procedures to advise customers accurately.
• Negotiate payment arrangements for overdue accounts.
• Achieve individual collection targets as per action plans.
• Update system actions and database regularly.
• Onboard new customers from a collection perspective, advising on payment methods to reduce delinquency.
• Stay informed of developments and innovations in the field.
• Perform other duties as assigned by supervisors.

Qualifications

• Diploma or bachelor's degree in accounting or related field, with appropriate registration.
• Credit Risk and Receivables management certification is advantageous.

Other Information

• 2-3 years of experience, depending on progression.
• Experience in Collection and Telecom Billing.
• Experience as a tester.
• Excellent command of English; Arabic is an advantage.
• Thorough understanding of Telecom Billing & Rating concepts.

Note

You will be required to attach the following documents.

#J-18808-Ljbffr

VAC9703 - Specialist B2B Collection & Billing Quality Assurance

Field:

B2B Contract Type:

Full Time - Permanent Location: Closing Date:

30-Sep-2025 The Company

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA), and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology, and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Role

Responsible for all activities involving billing quality assurance and compliance with Ooredoo’s quality standards. Conducts tests, reviews, documents defects, and escalates for fixes. Develops test plans, compiles test data, and devises test scenarios. Key Accountabilities and Activities

Ensure timely dunning actions and manage dunning events daily. Filter customer updates/payments from the dunning list. Quality check Dunning SMS/Notifications for consistency and timeliness. Liaise with stakeholders regarding delays in dunning events, notify, and seek approval to send dunning events. Perform Bill Sample planning. Review test data and request test bill generation. Conduct testing and prioritize failed test cases based on impact and severity. Escalate issues for fixing and provide justification for critical failures, seeking top management approval if necessary. Propose mitigation options for failed test cases, such as proactive customer notifications or bill run exclusions. Keep customers informed about unpaid bills to facilitate timely settlement. Handle billing inquiries promptly and consult with the Collection Team Leader on complex cases. Be familiar with payment options, bill settlement choices, and credit procedures to advise customers accurately. Negotiate payment arrangements for overdue accounts. Achieve individual collection targets as per action plans. Update system actions and database regularly. Onboard new customers from a collection perspective, advising on payment methods to reduce delinquency. Stay informed of developments and innovations in the field. Perform other duties as assigned by supervisors. Qualifications

Diploma or bachelor's degree in accounting or related field, with appropriate registration. Credit Risk and Receivables management certification is advantageous. Other Information

2-3 years of experience, depending on progression. Experience in Collection and Telecom Billing. Experience as a tester. Excellent command of English; Arabic is an advantage. Thorough understanding of Telecom Billing & Rating concepts. Note

You will be required to attach the following documents.

#J-18808-Ljbffr

Featured

• 2 years ago

Debt Collection Specialist Required In Kuwait City. We are seeking an individual to ensure the timely collection of debts owed to Automak. The responsibilities include performing all collection activities for assigned customer accounts in alignment with the company’s credit policy. The goal is to maximize sales, maintain sound receivables, and promptly convert them to cash.

Experience:

Minimum 2-5 years of experience in a similar role
Valid Kuwait driving license
Interested candidates are encouraged to forward their CV to

Salary Range: 100-400 KWD (Note: This is an approximate figure and may vary based on the job).

#J-18808-Ljbffr

Featured 2 years ago Debt Collection Specialist Required In Kuwait City. We are seeking an individual to ensure the timely collection of debts owed to Automak. The responsibilities include performing all collection activities for assigned customer accounts in alignment with the company’s credit policy. The goal is to maximize sales, maintain sound receivables, and promptly convert them to cash. Experience: Minimum 2-5 years of experience in a similar role Valid Kuwait driving license Interested candidates are encouraged to forward their CV to Salary Range: 100-400 KWD (Note: This is an approximate figure and may vary based on the job).

#J-18808-Ljbffr