47 Client Support jobs in Kuwait

Overview

At ITA International, we’re a tech-enabled professional services company headquartered in Newport News, Virginia. We leverage subject matter expertise, data analytics, and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, embodying the spirit of “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning, and Software Engineering—enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

Position

ITA is seeking a Client Support Administrator to join the team in Kuwait. Please note this position is contingent upon position vacancy.

Responsibilities

Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at various locations including Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB, KSA; Muwaffaq-Salti AB, Jordan; Al Udeid AB, Qatar, and in CONUS.

The Contractor Shall

• Manage system backups, perform crash recoveries, and ensure system integrity by monitoring and updating security measures.
• Provide technical support and routine maintenance for office automation applications in compliance with Air Force support contracts.
• Oversee installation of security patches, perform diagnostics, format drives, and manage storage solutions.
• Serve as the primary IT Equipment Custodian, ensuring compliance with Air Force regulations.
• Act as the TEMPEST Monitor, overseeing emissions security.
• Administer the SharePoint site, serve as an alternate Telephone Communication Officer, and support communications equipment.
• Provide technical guidance on purchasing and deploying new equipment.
• Train personnel on secure voice communication and manage information security initiatives.
• Manage SIPRNET accounts and educate personnel on network security practices.

Qualifications

Candidates must have:

• Five (5) years of experience in computer systems administration support.
• DoDD 8570 Technical Compliant IAT Level II certification.
• Proficiency in SharePoint Administration.
• Proficiency in DoD Network Account creation.
• Proficiency in secure and non-secure internet protocol network operations.
• A current state and Government Driver’s License.
• DoD SECRET security clearance.

All applicants are subject to an in-depth background check. Eligible applicants must not have pending criminal charges, felony arrests, recent alcohol-related arrests, moral turpitude arrests, hate crimes, history of violence, or involvement in groups advocating extralegal violence.

Benefits and Compensation

ITA offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life Insurance
• Short Term Disability (where applicable)
• Voluntary ancillary benefits
• 401k with employer matching

Application and Employment

ITA International is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.

For accommodations or to preview physical requirements, contact us at or

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Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.

ITA is seeking a Client Support Administrator to join the team in Kuwait.

*Please note this position is contingent upon position vacancy.*

Responsibilities

Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.

The Contractor shall:

• Manage system backups, perform crash recoveries, and ensure system integrity by monitoring and updating security measures.
• Provide technical support and routine maintenance for various office automation applications in compliance with standard Air Force support contracts.
• Oversee installation of security patches, perform system diagnostics, format drives, and manage system storage solutions.
• Serve as the primary IT Equipment Custodian, ensuring compliance with Air Force regulations.
• Act as the Telecommunications Protection/Emissions Security (TEMPEST) Monitor, overseeing the emissions security program.
• Administer the unit's SharePoint site, serve as an alternate Telephone Communication Officer, and coordinate communications equipment support.
• Provide technical guidance in purchasing and deploying new equipment for enhanced mission capabilities.
• Train personnel on secure voice communication operations and manage the unit's information security initiatives.
• Oversee the management of SIPRNET accounts and educate personnel on network security practices.

Qualifications

Candidates must have:

• Five (5) years of experience in computer systems administration support.
• And maintain DoDD 8570 Technical Compliant IAT Level II certification.
• Proficiency in SharePoint Administration functions.
• Proficiency in DoD Network Account creation process.
• Proficiency in non-secure and secure internet protocol network and equipment operations.
• A current state and Government Driver’s License.
• DoD approved SECRET security clearance to perform duties under this task order.

Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:

• Pending criminal or civil charges (including divorce/child custody proceedings)
• Felony arrest record
• Alcohol related arrest in the last five years
• Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)
• Any type of involvement in hate crimes
• History of violence
• Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end

Benefit and Compensation Transparency

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:

• Medical, dental and vision plans
• Life Insurance
• Short Term Disability insurance (where applicable)
• Voluntary ancillary benefit options
• 401k retirement benefits with employer matching contributions

Application and Employment at ITA International

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

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Join to apply for the

Client Support Administration

role at

ITA International .

Overview At ITA International, we’re a tech-enabled professional services company headquartered in Newport News, Virginia. We leverage subject matter expertise, data analytics, and technology to challenge boundaries and transform possibilities.

With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, embodying the spirit of “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning, and Software Engineering—delivering data and tech-enabled solutions that create real value.

Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We are here, standing beside our customers, ready to serve and succeed.

Position ITA is seeking a

Client Support Administrator

to join the team in Kuwait.

*Please note this position is contingent upon vacancy availability.*

Responsibilities Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina, with direct support to the 9th Air Force Expeditionary Security Forces Squadron at various locations including Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB, KSA; Muwaffaq-Salti AB, Jordan; Al Udeid AB, Qatar; and in CONUS.

The Contractor Shall

Manage system backups, perform crash recoveries, and ensure system integrity by monitoring and updating security measures.

Provide technical support and routine maintenance for office automation applications per Air Force support contracts.

Oversee installation of security patches, perform diagnostics, format drives, and manage storage solutions.

Serve as the primary IT Equipment Custodian, ensuring compliance with Air Force regulations.

Act as the TEMPEST Monitor, overseeing emissions security.

Administer the SharePoint site, serve as an alternate Telephone Communication Officer, and support communications equipment.

Provide technical guidance for purchasing and deploying new equipment.

Train personnel on secure voice communication and manage information security initiatives.

Manage SIPRNET accounts and educate personnel on network security.

Qualifications Candidates must have:

Five (5) years of experience in computer systems administration support.

DoDD 8570 Technical Compliant IAT Level II certification.

Proficiency in SharePoint Administration.

Proficiency in DoD Network Account creation.

Experience with secure and non-secure internet protocol networks and equipment.

A current state and Government Driver’s License.

DoD SECRET security clearance.

All applicants are subject to a background check and must meet specific eligibility criteria, including no pending criminal charges, felony arrests, recent alcohol-related arrests, or involvement in hate crimes or violence.

Benefits and Compensation ITA offers a comprehensive benefits package, including:

Medical, dental, and vision plans

Life insurance

Short-term disability

Voluntary benefits

401(k) with employer matching

Application and Equal Opportunity Employment ITA is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities. For physical requirements or accommodation requests, contact us at or

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industry: Defense and Space Manufacturing

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Overview

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. ITA is seeking a Client Support Administrator to join the team in Kuwait. *Please note this position is contingent upon position vacancy.* Responsibilities

Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS. The Contractor shall: Manage system backups, perform crash recoveries, and ensure system integrity by monitoring and updating security measures. Provide technical support and routine maintenance for various office automation applications in compliance with standard Air Force support contracts. Oversee installation of security patches, perform system diagnostics, format drives, and manage system storage solutions. Serve as the primary IT Equipment Custodian, ensuring compliance with Air Force regulations. Act as the Telecommunications Protection/Emissions Security (TEMPEST) Monitor, overseeing the emissions security program. Administer the unit's SharePoint site, serve as an alternate Telephone Communication Officer, and coordinate communications equipment support. Provide technical guidance in purchasing and deploying new equipment for enhanced mission capabilities. Train personnel on secure voice communication operations and manage the unit's information security initiatives. Oversee the management of SIPRNET accounts and educate personnel on network security practices. Qualifications

Candidates must have: Five (5) years of experience in computer systems administration support. And maintain DoDD 8570 Technical Compliant IAT Level II certification. Proficiency in SharePoint Administration functions. Proficiency in DoD Network Account creation process. Proficiency in non-secure and secure internet protocol network and equipment operations. A current state and Government Driver’s License. DoD approved SECRET security clearance to perform duties under this task order. Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following: Pending criminal or civil charges (including divorce/child custody proceedings) Felony arrest record Alcohol related arrest in the last five years Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency) Any type of involvement in hate crimes History of violence Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end Benefit and Compensation Transparency

ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including: Medical, dental and vision plans Life Insurance Short Term Disability insurance (where applicable) Voluntary ancillary benefit options 401k retirement benefits with employer matching contributions Application and Employment at ITA International

ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at

#J-18808-Ljbffr

Overview

At ITA International, we’re a tech-enabled professional services company headquartered in Newport News, Virginia. We leverage subject matter expertise, data analytics, and technology to challenge boundaries and transform possibilities. With a global presence and a passionate team of over 300 ITAers, we’re driven by mission success for our customers, embodying the spirit of “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning, and Software Engineering—enabling data and tech-enabled solutions that deliver real value. Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. Position

ITA is seeking a Client Support Administrator to join the team in Kuwait. Please note this position is contingent upon position vacancy. Responsibilities

Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at various locations including Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB, KSA; Muwaffaq-Salti AB, Jordan; Al Udeid AB, Qatar, and in CONUS. The Contractor Shall

Manage system backups, perform crash recoveries, and ensure system integrity by monitoring and updating security measures. Provide technical support and routine maintenance for office automation applications in compliance with Air Force support contracts. Oversee installation of security patches, perform diagnostics, format drives, and manage storage solutions. Serve as the primary IT Equipment Custodian, ensuring compliance with Air Force regulations. Act as the TEMPEST Monitor, overseeing emissions security. Administer the SharePoint site, serve as an alternate Telephone Communication Officer, and support communications equipment. Provide technical guidance on purchasing and deploying new equipment. Train personnel on secure voice communication and manage information security initiatives. Manage SIPRNET accounts and educate personnel on network security practices. Qualifications

Candidates must have: Five (5) years of experience in computer systems administration support. DoDD 8570 Technical Compliant IAT Level II certification. Proficiency in SharePoint Administration. Proficiency in DoD Network Account creation. Proficiency in secure and non-secure internet protocol network operations. A current state and Government Driver’s License. DoD SECRET security clearance. All applicants are subject to an in-depth background check. Eligible applicants must not have pending criminal charges, felony arrests, recent alcohol-related arrests, moral turpitude arrests, hate crimes, history of violence, or involvement in groups advocating extralegal violence. Benefits and Compensation

ITA offers a comprehensive benefits package, including: Medical, dental, and vision insurance Life Insurance Short Term Disability (where applicable) Voluntary ancillary benefits 401k with employer matching Application and Employment

ITA International is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. For accommodations or to preview physical requirements, contact us at or

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Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.

In order to complete our team driven by excellence and commitment, to creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for their future:

CLIENT ADVISOR AND SALES SUPPORT IN KUWAIT

Your Mission

To provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve carefully curated KPIs

Accountabilities

• Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
• Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.
• Establish and develop relationship with existing clients and engage new customers to the brand.
• Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
• Contribute to the store and service KPIs achievement.
• Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes.
• Perform all CRM one-to-one activities.
• Apply all sales-related procedures and guidelines.
• Ensure that all front areas of the shop are clean and products are displayed as per VM guidelines.
• Perform all After Sales service front office activities directly related to final customers (taking charge of items to repair brought back by customers, performing a brief interview, and entering data in SAP), acting as a proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
• Perform online training modules and participate in defined training sessions in order to develop your knowledge on different topics.

PROFILE

The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential

ADDITIONAL INFORMATION

To succeed in this role you should hold strong customer service and negotiation skills and work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network with prospective clients outside of the store in order to enhance and build your client base is essential. Knowledge of Bulgari products, selling skills and store procedures is an advantage.

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Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence. In order to complete our team driven by excellence and commitment, to creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for their future: CLIENT ADVISOR AND SALES SUPPORT IN KUWAIT Your Mission To provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve carefully curated KPIs Accountabilities Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service. Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand. Establish and develop relationship with existing clients and engage new customers to the brand. Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience. Contribute to the store and service KPIs achievement. Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes. Perform all CRM one-to-one activities. Apply all sales-related procedures and guidelines. Ensure that all front areas of the shop are clean and products are displayed as per VM guidelines. Perform all After Sales service front office activities directly related to final customers (taking charge of items to repair brought back by customers, performing a brief interview, and entering data in SAP), acting as a proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored. Perform online training modules and participate in defined training sessions in order to develop your knowledge on different topics. PROFILE The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential ADDITIONAL INFORMATION To succeed in this role you should hold strong customer service and negotiation skills and work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network with prospective clients outside of the store in order to enhance and build your client base is essential. Knowledge of Bulgari products, selling skills and store procedures is an advantage.

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Job Responsibilities:

• Coordinate and schedule limousine and chauffeur services efficiently
• Monitor and dispatch drivers in real-time
• Communicate clearly with drivers and customers to ensure on-time service
• Track vehicle locations using GPS systems
• Handle urgent requests, route changes, and last-minute bookings
• Maintain accurate records of trips, schedules, and driver assignments
• Work closely with operations, customer service, and fleet management teams

Requirements:

• Previous experience as a dispatcher or in a similar logistics/transportation role (preferred)
• Strong communication and multitasking skills
• Proficient in using dispatch or GPS tracking software
• Good knowledge of Kuwait’s roads and traffic patterns
• Ability to work in shifts, including weekends or nights if needed

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Customer Service Representative page is loadedCustomer Service Representative Apply remote type On-site locations Kuwait time type Full time posted on Posted Today job requisition id 25008989

Job Summary:
We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.

Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, and in-person.
• Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
• Handle and resolve customer complaints or issues efficiently and professionally.
• Assist with claim submissions, approvals, and follow-up processes.
• Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
• Update and maintain customer records and documentation accurately.
• Ensure compliance with company policies, procedures, and insurance regulations.
• Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
• Provide feedback on service improvements and customer satisfaction trends.
• Always maintain confidentiality of information.

Qualification and requirements:
• Bachelor’s degree Administration, Insurance, Healthcare, or a related field.
• Experience working in the Kuwaiti healthcare or insurance market.
• Familiarity with health insurance regulations and practices in Kuwait.
• Previous experience in customer service, preferably in the insurance or healthcare sector.
• Strong communication skills in English and Arabic (verbal and written).
• Good knowledge of medical insurance terminology and processes.
• Excellent problem-solving and conflict resolution skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and customer service software (CRM systems).
Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary)

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives.

At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

Join us in driving growth and improving lives.

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