71 Client Support jobs in Kuwait

IT Help Desk Support

American International University – Kuwait City

Classification:Professional/Technical

Reports to:Director of IT

Job description

Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment.

Key Responsibilities:

• Desktop Support calls - PC's and Peripherals
• Domain Access and E-mail registration
• Administering Active Directory
• PC system installation, setup and configuration
• Network maintenance and troubleshooting
• Grade Quick support and training
• Edline support and training
• Administrator’s plus support
• IT-Network Maps (including university maps)
• Laptop-Projector setup for Presentations
• Testing of new application updates
• IT orientation of new Staff

Key Application Responsibilities:

• Share Point Server
• IT Helpdesk System
• TAMS – Time Attendance System
• Interactive Board Application
• Windows Update Server.
• Follett Destiny Library Manager Program
• ID Card Management Application
• Nortel BCM Telephone Exchange Application.
• Café Terminal
• Textbook Distribution Server
• SMS Manager
• Symantec Backup Application
• NO32 Anti-virus Application
• Bell System
• CCTV System

Qualifications:

1. BS degree in computer science or equivalent experience relevant to functional area
2. Must have training certificate(s) related to IT Help Desk Support
3. Must have 3 to 5 years of professional experience administering help desk

About American InternationalUniversity :

AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIUvisit:

#J-18808-Ljbffr

IT Help Desk Support

American International University –

Kuwait City Classification:Professional/Technical Reports to:Director of IT Job description Assists faculty and staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. He also assists in the maintenance and testing of network servers and associated equipment. The position’s responsibilities require independent analyses, communication, and problem-solving. Work is performed with little supervision and requires initiative and judgment. Key Responsibilities: Desktop Support calls - PC's and Peripherals Domain Access and E-mail registration Administering Active Directory PC system installation, setup and configuration Network maintenance and troubleshooting Grade Quick support and training Edline support and training Administrator’s plus support IT-Network Maps (including university maps) Laptop-Projector setup for Presentations Testing of new application updates IT orientation of new Staff Key Application Responsibilities: Share Point Server IT Helpdesk System TAMS – Time Attendance System Interactive Board Application Windows Update Server. Follett Destiny Library Manager Program ID Card Management Application Nortel BCM Telephone Exchange Application. Café Terminal Textbook Distribution Server SMS Manager Symantec Backup Application NO32 Anti-virus Application Bell System CCTV System Qualifications: BS degree in computer science or equivalent experience relevant to functional area Must have training certificate(s) related to IT Help Desk Support Must have 3 to 5 years of professional experience administering help desk About American InternationalUniversity

: AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English. For more information about AIUvisit:

**TITLE**:IT HELP DESK SUPPORT**

**REPORTS TO: IT MANAGER**

**Primary Purpose**:
**Responsibilities**:

- IT support calls - Computer systems and Peripherals.
- PC system and student Laptops installation, setup and configuration.
- Microsoft Office 365 Suite Applications support (Staff, Students and Parents)
- Laptop-Projector setup for presentations and events
- Website content and social media updates
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services.
- System End Point protection: Updates, Patches and monitoring
- Conduct IT Training and Orientations for Staff, Students and Parents
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- CCTV System - technical support
- Documentation of customized Handouts

**Qualifications**:

- Proven experience as a help desk technician or other customer support role
- Tech-savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science, or relevant field

**About American Baccalaureate School**:
ABS is a private, non-profit school offering an American-based curriculum including a wide variety of advanced courses, and a college preparatory program, guiding students to become independent, intellectual global citizens. It is our goal to develop responsible and accountable young adults who are prepared for the challenges of international universities. The American Baccalaureate School opened its doors in September 2006 to 550 students. We now have over 1,300 students enrolled from pre-Kindergarten through 12th grade.

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

IT SUPPORT

Job Id :

×

Please enter details to report job

Name*

Email*

Reason to report

Description

Key Responsibilities:

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

Qualifications And Skills

• Diploma or Bachelor’s in IT or a related field.
• 1–2 years experience in technical support or IT helpdesk role.
• Familiarity with Windows OS, Microsoft Office, and basic networking.
• Strong communication and customer service skills.
• Fluency in English and Arabic is a plus.
  
  

Send email to:

Basic Details

Qualification

Posted : 4 days ago

Job Type : Full-Time

Company : Kuwait Jobs

Contact Info

Mobile : Not-Mentioned

Alternate Mobile : Not-Mentioned

Email : #J-18808-Ljbffr

Join to apply for the IT Help Desk Support Specialist role at KUWAIT JOBS HERE

Join to apply for the IT Help Desk Support Specialist role at KUWAIT JOBS HERE

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

IT SUPPORT

Job Id :

×

Please enter details to report job

Name*

Email*

Reason to report

Description

Key Responsibilities:

• Provide first-level technical support for hardware, software, and network issues.
• Respond to and resolve user incidents in a timely and professional manner.
• Document and track issues using a helpdesk/ticketing system.
• Install, configure, and maintain user PCs, printers, and software.
• Educate users on IT best practices and company policies.
• Escalate unresolved issues to system administrator or application specialist.
  
  

Qualifications And Skills

• Diploma or Bachelor’s in IT or a related field.
• 1–2 years experience in technical support or IT helpdesk role.
• Familiarity with Windows OS, Microsoft Office, and basic networking.
• Strong communication and customer service skills.
• Fluency in English and Arabic is a plus.
  
  

Send email to:

Basic Details

Qualification

Posted : 1 day ago

Job Type : Full-Time

Company : Kuwait Jobs

Contact Info

Mobile : Not-Mentioned

Alternate Mobile : Not-Mentioned

Email : Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Advertising Services

Referrals increase your chances of interviewing at KUWAIT JOBS HERE by 2x

Get notified about new Information Technology Help Desk Support jobs in Kuwait .

Security Systems Technician / PSEP - TS/SCI Security Systems Technician / PSEP - TS/SCI

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

(Due to the nature of the work and contract requirements, U.S. Citizenship isrequired.)

Description:

C3EL is seeking a Help Desk Tier I Support to join our team in Camp Arifjan, Kuwait. In this role, you’ll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You’ll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently.

Responsibilities

• Perform laptop imaging and deployment.
• Conduct basic IP and network connectivity troubleshooting.
• Create and manage user accounts within a Microsoft domain environment.
• Add and remove computers from the domain.
• Assign users to appropriate groups and apply necessary permissions.
• Create and manage Exchange mailboxes.
• Diagnose and resolve user email-related issues.
• Troubleshoot and configure printers, including mapping shared printers.
• Document all support actions and troubleshooting steps for reporting and tracking purposes.

Minimum Qualifications:

• An Active, in-scope US Government issued Secret clearance.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Must have a minimum of seven (7) years of experience with IT systems.
• Must have a minimum of four (4) years in IT customer support.
• Must have a minimum of two (2) years experience in a military environment.
• Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+CE or SSCP.
• Able to travel to support mission up to 10%.

Education:

• Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in C3EL’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

• A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
• Select.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, for example:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorders (e.g., lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS)
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Diabetes
• Disability examples continue as listed in the original text.

Disability Status Select.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr

(Due to the nature of the work and contract requirements, U.S. Citizenship isrequired.) Description:

C3EL is seeking a Help Desk Tier I Support to join our team in Camp Arifjan, Kuwait. In this role, you’ll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You’ll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently. Responsibilities

Perform laptop imaging and deployment. Conduct basic IP and network connectivity troubleshooting. Create and manage user accounts within a Microsoft domain environment. Add and remove computers from the domain. Assign users to appropriate groups and apply necessary permissions. Create and manage Exchange mailboxes. Diagnose and resolve user email-related issues. Troubleshoot and configure printers, including mapping shared printers. Document all support actions and troubleshooting steps for reporting and tracking purposes. Minimum Qualifications:

An Active, in-scope US Government issued

Secret

clearance. Due to the nature of the work and contract requirements,

US Citizenship is required. Must have a minimum of seven (7) years of experience with IT systems. Must have a minimum of four (4) years in IT customer support. Must have a minimum of two (2) years experience in a military environment. Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+CE or SSCP. Able to travel to support mission up to 10%. Education:

Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience. Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in C3EL’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select. Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, for example: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorders (e.g., lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS) Blind or low vision Cancer (past or present) Cardiovascular or heart disease Diabetes Disability examples continue as listed in the original text. Disability Status Select. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

IT SUPPORT

Job Id :

×

Please enter details to report job

Name*

Email*

Reason to report

Description

Key Responsibilities:

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

Qualifications And Skills

Diploma or Bachelor’s in IT or a related field. 1–2 years experience in technical support or IT helpdesk role. Familiarity with Windows OS, Microsoft Office, and basic networking. Strong communication and customer service skills. Fluency in English and Arabic is a plus.

Send email to:

Basic Details

Qualification

Posted :

4 days ago

Job Type :

Full-Time

Company :

Kuwait Jobs

Contact Info

Mobile :

Not-Mentioned

Alternate Mobile :

Not-Mentioned

Email :

#J-18808-Ljbffr

Join to apply for the

IT Help Desk Support Specialist

role at

KUWAIT JOBS HERE Join to apply for the

IT Help Desk Support Specialist

role at

KUWAIT JOBS HERE Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

IT SUPPORT

Job Id :

×

Please enter details to report job

Name*

Email*

Reason to report

Description

Key Responsibilities:

Provide first-level technical support for hardware, software, and network issues. Respond to and resolve user incidents in a timely and professional manner. Document and track issues using a helpdesk/ticketing system. Install, configure, and maintain user PCs, printers, and software. Educate users on IT best practices and company policies. Escalate unresolved issues to system administrator or application specialist.

Qualifications And Skills

Diploma or Bachelor’s in IT or a related field. 1–2 years experience in technical support or IT helpdesk role. Familiarity with Windows OS, Microsoft Office, and basic networking. Strong communication and customer service skills. Fluency in English and Arabic is a plus.

Send email to:

Basic Details

Qualification

Posted :

1 day ago

Job Type :

Full-Time

Company :

Kuwait Jobs

Contact Info

Mobile :

Not-Mentioned

Alternate Mobile :

Not-Mentioned

Email :

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Advertising Services Referrals increase your chances of interviewing at KUWAIT JOBS HERE by 2x Get notified about new Information Technology Help Desk Support jobs in

Kuwait . Security Systems Technician / PSEP - TS/SCI

Security Systems Technician / PSEP - TS/SCI

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr