8 Client Advisor jobs in Kuwait

Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.

In order to complete our team driven by excellence and commitment, to creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for their future:

CLIENT ADVISOR AND SALES SUPPORT IN KUWAIT

Your Mission

To provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve carefully curated KPIs

Accountabilities

• Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
• Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.
• Establish and develop relationship with existing clients and engage new customers to the brand.
• Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
• Contribute to the store and service KPIs achievement.
• Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes.
• Perform all CRM one-to-one activities.
• Apply all sales-related procedures and guidelines.
• Ensure that all front areas of the shop are clean and products are displayed as per VM guidelines.
• Perform all After Sales service front office activities directly related to final customers (taking charge of items to repair brought back by customers, performing a brief interview, and entering data in SAP), acting as a proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
• Perform online training modules and participate in defined training sessions in order to develop your knowledge on different topics.

PROFILE

The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential

ADDITIONAL INFORMATION

To succeed in this role you should hold strong customer service and negotiation skills and work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network with prospective clients outside of the store in order to enhance and build your client base is essential. Knowledge of Bulgari products, selling skills and store procedures is an advantage.

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Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence. In order to complete our team driven by excellence and commitment, to creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for their future: CLIENT ADVISOR AND SALES SUPPORT IN KUWAIT Your Mission To provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve carefully curated KPIs Accountabilities Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service. Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand. Establish and develop relationship with existing clients and engage new customers to the brand. Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience. Contribute to the store and service KPIs achievement. Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes. Perform all CRM one-to-one activities. Apply all sales-related procedures and guidelines. Ensure that all front areas of the shop are clean and products are displayed as per VM guidelines. Perform all After Sales service front office activities directly related to final customers (taking charge of items to repair brought back by customers, performing a brief interview, and entering data in SAP), acting as a proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored. Perform online training modules and participate in defined training sessions in order to develop your knowledge on different topics. PROFILE The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential ADDITIONAL INFORMATION To succeed in this role you should hold strong customer service and negotiation skills and work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network with prospective clients outside of the store in order to enhance and build your client base is essential. Knowledge of Bulgari products, selling skills and store procedures is an advantage.

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Description

In this role, you will be responsible in managing Divisional Financial Controls, Strategic Planning, Reporting & Analytics, Risk Management and Stakeholder relations, ensuring Financial integrity and alignment with organizational goals.

Role & Responsibilities:

• Ensure and assess timely preparation and review of monthly MIS, P/L, BS, KPI and other operational activities including Cash Management, CAPEX & Working Capital Management
• Collaborate closely with finance and operations team for financial control, cash management and other relevant operational aspects on a daily basis.
• Ensure timely and accurate financial reporting that is compliant with statutory regulations and is free of financial irregularities.
• Review of Bank guarantees, payables, fixed assets, internal audit and compliance reports and ensure budget and overheads control with coordination with operations team.
• Identify, Escalate and mitigate Financial Risks.
• Contribute to all the modernization of finance processes, controls reporting team and organization.
• Develop or recommend practical solutions to address financial challenges or issues.
• Strive to improve revenue and profits of all departments by focusing on topline growth as well as scouting for various cost saving initiatives.
• Prepare monthly budgets and financial statements within timelines.
• Ensure that all Insurance claims and related liabilities are settled in a timely and effective manner.
• Oversee Accounts payables and Accounts receivables by verifying all vendor payments and manage/follow-ups to ensure collections within due date.
• Continuously review and recommend changes to policies and procedures to exercise effective financial controls.
• Ensure compliance with the same by the Operating Management.
• Collect and analyze, review financial statements for meaningful comparison (trend analysis, variance analysis, benchmarking, KPIs, etc.)
• Expert working knowledge of IFRS 17
• Hands on experience in submission of data/ information/ reports to Central Bank
• Familiar with compliances of Industry related regulatory bodies (ie., IRU & CBK)
• Closely work with the team to resolve any discrepancies.
• Review financial implications and payouts of incentive schemes and provide feedback on their feasibility and effectiveness.
• Maintain audit trails and implement audit report recommendations issued by internal and external auditors.
• Liaise with external auditors to ensure that financial results are reported on time.
• Perform routine activities in accordance with agreed deadlines, standards and discharge any other task assigned by superiors in a timely and effective manner.
• Strong interpersonal skills with the ability to foster teamwork while handling sensitive and confidential information with discretion.

People Management

• Manage and handle grievances raised by subordinates in a prompt and effective manner and escalate as required.
• Monitor performance of finance personnel on financial and non-financial parameters such as cost savings achieved, internal customer responsiveness, teamwork, and technical acumen

Skills

Who you are

You are a detail-oriented and results-driven Financial Controller with a strong background in financial reporting, budgeting, and regulatory compliance within the financial services industry.

Skills & Competencies:

• High degree of accountability and integrity
• Excellent interpersonal and communication skills
• Strong problem-solving and decision-making capabilities
• Demonstrate strong knowledge in forecasting models, data analysis along with clarity in the application of IFRS & IAS standards.
• High degree of Accountability, Integrity & Responsibility in all tasks assigned.

Education & Qualifications:

• Qualified Finance Professional holding CA / CPA / CMA / ACCA
• Minimum 15 years work experience, with at least 5-10 years in a managerial role in Finance
• Preferably from Financial Services/ Remittance / Insurance/ Banking industries

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Description In this role, you will be responsible in managing Divisional Financial Controls, Strategic Planning, Reporting & Analytics, Risk Management and Stakeholder relations, ensuring Financial integrity and alignment with organizational goals. Role & Responsibilities: Ensure and assess timely preparation and review of monthly MIS, P/L, BS, KPI and other operational activities including Cash Management, CAPEX & Working Capital Management Collaborate closely with finance and operations team for financial control, cash management and other relevant operational aspects on a daily basis. Ensure timely and accurate financial reporting that is compliant with statutory regulations and is free of financial irregularities. Review of Bank guarantees, payables, fixed assets, internal audit and compliance reports and ensure budget and overheads control with coordination with operations team. Identify, Escalate and mitigate Financial Risks. Contribute to all the modernization of finance processes, controls reporting team and organization. Develop or recommend practical solutions to address financial challenges or issues. Strive to improve revenue and profits of all departments by focusing on topline growth as well as scouting for various cost saving initiatives. Prepare monthly budgets and financial statements within timelines. Ensure that all Insurance claims and related liabilities are settled in a timely and effective manner. Oversee Accounts payables and Accounts receivables by verifying all vendor payments and manage/follow-ups to ensure collections within due date. Continuously review and recommend changes to policies and procedures to exercise effective financial controls. Ensure compliance with the same by the Operating Management. Collect and analyze, review financial statements for meaningful comparison (trend analysis, variance analysis, benchmarking, KPIs, etc.) Expert working knowledge of IFRS 17 Hands on experience in submission of data/ information/ reports to Central Bank Familiar with compliances of Industry related regulatory bodies (ie., IRU & CBK) Closely work with the team to resolve any discrepancies. Review financial implications and payouts of incentive schemes and provide feedback on their feasibility and effectiveness. Maintain audit trails and implement audit report recommendations issued by internal and external auditors. Liaise with external auditors to ensure that financial results are reported on time. Perform routine activities in accordance with agreed deadlines, standards and discharge any other task assigned by superiors in a timely and effective manner. Strong interpersonal skills with the ability to foster teamwork while handling sensitive and confidential information with discretion. People Management Manage and handle grievances raised by subordinates in a prompt and effective manner and escalate as required. Monitor performance of finance personnel on financial and non-financial parameters such as cost savings achieved, internal customer responsiveness, teamwork, and technical acumen Skills Who you are You are a detail-oriented and results-driven Financial Controller with a strong background in financial reporting, budgeting, and regulatory compliance within the financial services industry. Skills & Competencies: High degree of accountability and integrity Excellent interpersonal and communication skills Strong problem-solving and decision-making capabilities Demonstrate strong knowledge in forecasting models, data analysis along with clarity in the application of IFRS & IAS standards. High degree of Accountability, Integrity & Responsibility in all tasks assigned. Education & Qualifications: Qualified Finance Professional holding CA / CPA / CMA / ACCA Minimum 15 years work experience, with at least 5-10 years in a managerial role in Finance Preferably from Financial Services/ Remittance / Insurance/ Banking industries

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**Salary**: From KD500.000 per month

Ability to commute/relocate:

- Kuwait City: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Expected Salary?

**Experience**:

- Marketing: 1 year (preferred)

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

This position will be responsible for planning, driving, and advising clients on their business financial strategy. He/ She will manage multiple client engagements and focus on client relationship management. He/She will perform financial analysis, prepare budgets, and forecasts as per requirements. The role will be assisting the business in making well informed decisions to ensure financial success. He/ She will be responsible for managing, coaching and developing team members.

This position is an excellent opportunity for individuals looking to manage/work with a great team, have autonomy and make an impact in a fast paced work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Managing, identifying potential leads and growing portfolio of clients to ensure profitability
• Assisting with business development, upselling and cross selling of advisory services that will be mutually beneficial for the Client and Keepers
• Ensuring a healthy collection and receivables cycles of the portfolio
• Establishing, developing, and maintaining relationships with clients, key management personnel, and other stakeholders
• Understanding the clients short and long-term plans, assisting them in reaching their objective within the agreed upon scope, and providing strategic recommendations
• Ensuring all financial/management reporting, and delivery of the services as promised to the client
• Ensuring accuracy, and high quality in all deliverables in a timely manner
• Ensuring the manager/ partner is well informed about important client issues and ad hoc requests on a timely basis
• Providing direction, reviewing work of the team members and providing feedback in a thorough and constructive manner
• Collaborating with the team to achieve client goals, involving all members in decisions and actions
• Providing required training, and coaching to help team members learn, grow, and develop
• Liaising and coordinating with auditors for interim and annual audits
• Developing and preparing of the Standard Operating Procedures, identifying improvements and enhancements as required and providing training to all stakeholders on the same
• Preparing financial budgets, forecasts, and other analysis as per client requirements
• Analyzing financial and non-financial data, creating financial models, and providing recommendations to clients
• Developing initiatives, identifying problems, and finding solutions that will improve clients financial performance and position
  

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Skills/Abilities:

• Excellent communication and presentation skills
• Great teamwork and management
• Goal Oriented
• Solution Oriented
• Process Improvement
• Strategic Thinking
• Project Management
• Awareness of Business Trends
• Open to new challenges and willing to respond towards change
• Performing with a high degree of professionalism, integrity and business ethics

EDUCATION and/or EXPERIENCE:

• Bachelors in Business, Management, Commerce or Finance
• Professional Qualification (CFA, CMA, CPA, CA) is a plus
• Corporate Finance, Accounting or Finance Backgrounds
• Experience with Small-Medium Businesses, tools, & systems is a plus
• Advanced MS Excel skills, including Financial Modeling
• Understanding of International Financial Reporting Standard (IFRS)

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

People Looking for Financial Advisor Jobs also searched #J-18808-Ljbffr

Bachelor of Business Administration(Management) Nationality Any Nationality Vacancy 1 Vacancy Job Description This position will be responsible for planning, driving, and advising clients on their business financial strategy. He/ She will manage multiple client engagements and focus on client relationship management. He/She will perform financial analysis, prepare budgets, and forecasts as per requirements. The role will be assisting the business in making well informed decisions to ensure financial success. He/ She will be responsible for managing, coaching and developing team members. This position is an excellent opportunity for individuals looking to manage/work with a great team, have autonomy and make an impact in a fast paced work environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Managing, identifying potential leads and growing portfolio of clients to ensure profitability Assisting with business development, upselling and cross selling of advisory services that will be mutually beneficial for the Client and Keepers Ensuring a healthy collection and receivables cycles of the portfolio Establishing, developing, and maintaining relationships with clients, key management personnel, and other stakeholders Understanding the clients short and long-term plans, assisting them in reaching their objective within the agreed upon scope, and providing strategic recommendations Ensuring all financial/management reporting, and delivery of the services as promised to the client Ensuring accuracy, and high quality in all deliverables in a timely manner Ensuring the manager/ partner is well informed about important client issues and ad hoc requests on a timely basis Providing direction, reviewing work of the team members and providing feedback in a thorough and constructive manner Collaborating with the team to achieve client goals, involving all members in decisions and actions Providing required training, and coaching to help team members learn, grow, and develop Liaising and coordinating with auditors for interim and annual audits Developing and preparing of the Standard Operating Procedures, identifying improvements and enhancements as required and providing training to all stakeholders on the same Preparing financial budgets, forecasts, and other analysis as per client requirements Analyzing financial and non-financial data, creating financial models, and providing recommendations to clients Developing initiatives, identifying problems, and finding solutions that will improve clients financial performance and position

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Skills/Abilities: Excellent communication and presentation skills Great teamwork and management Goal Oriented Solution Oriented Process Improvement Strategic Thinking Project Management Awareness of Business Trends Open to new challenges and willing to respond towards change Performing with a high degree of professionalism, integrity and business ethics EDUCATION and/or EXPERIENCE: Bachelors in Business, Management, Commerce or Finance Professional Qualification (CFA, CMA, CPA, CA) is a plus Corporate Finance, Accounting or Finance Backgrounds Experience with Small-Medium Businesses, tools, & systems is a plus Advanced MS Excel skills, including Financial Modeling Understanding of International Financial Reporting Standard (IFRS) Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for Financial Advisor Jobs also searched #J-18808-Ljbffr