10 Catering Managers jobs in Kuwait

Overview

The role is responsible for establishing and managing a structured Project Management environment aligned with best practices and SDLC standards. The position oversees the planning, execution, and monitoring of IT and MIS project portfolios, ensuring delivery within scope, time, and budget. The role requires close collaboration with project managers, stakeholders, and sponsors to ensure governance, risk management, and continuous improvement in project delivery. In addition, the role supervises the IT service desk team, ensuring high-quality service delivery, adherence to SLAs, effective incident management, and ongoing skill development. By combining strong project management expertise with IT service management oversight, the role drives organizational efficiency, process improvements, and enhanced customer experiences.

• Setup the Project Management environment following best practice standards. This includes the methodology to be followed in managing projects, Phases, deliverables, templates to be used within each phase of the SDLC.
• Lead and manage IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
• Provide oversight and follow-up on MIS/IT project portfolios to ensure they are progressing according to plan, budget, and deadlines.
• Collaborate with project managers and teams to ensure proper management of project is being followed to ensure success.
• Track the progress of projects within the portfolio of projects, providing regular updates to stakeholders on status, risks, and issues.
• Maintain clear and effective communication with project sponsors, stakeholders, and management to ensure alignment and support.
• Identify and mitigate risks across the project portfolio to ensure successful project delivery.
• Evaluate the performance of projects and the portfolio as a whole, identifying areas for improvement and implementing necessary changes.
• Establish and maintain project governance structures, processes, and standards to ensure consistency and quality in project delivery.
• Manage changes to the project portfolio, ensuring that changes are assessed, approved, and communicated effectively.
• Promote and implement continuous improvement initiatives within the project management processes and portfolio management practices.
• Supervise and lead a team of service desk agents and technicians, providing guidance, support, and feedback to ensure high-quality service delivery.
• Ensure the timely and effective delivery of IT services to end-users and customers, meeting or exceeding predefined service level agreements (SLAs).
• Oversee the handling of IT incidents and service requests, ensuring they are properly logged, categorized, prioritized, and resolved within acceptable timeframes.
• Interact with users to understand their needs, address concerns, and gather feedback to continuously improve service quality.
• Monitor and evaluate the team's performance, identifying areas for improvement and implementing corrective actions as needed.
• Organize training sessions to enhance the skills and knowledge of the team, keeping them up to date with the latest technologies and management best practices.
• Ensure accurate and up-to-date documentation of processes, procedures, and troubleshooting steps to facilitate knowledge sharing and consistency in service delivery.
• Continuously analyze service desk metrics and customer feedback to identify opportunities for process improvements and enhanced customer experiences.
• Handle and escalate complex or high-priority issues to appropriate teams or management for resolution.

• Education: A bachelor's degree in computer science, information technology, business, project management, or a related field is typically preferred. A master's degree is a plus.
• ITIL (Information Technology Infrastructure Library) and PMP (Project Management Professional) certifications are required to demonstrate proficiency in IT service management and project management. Certification in portfolio management, such as MoP (Management of Portfolios) and SDLC (Software Development Life Cycle), is advantageous.
• Work Experience: Extensive experience in project management, with at least 5–7 years in a portfolio management role. Prior experience in a service desk or IT support role in a supervisory or team lead position is a plus.
• Preferred Language: Arabic & English

• A strong understanding of IT systems, hardware, software, and network troubleshooting is necessary. Familiarity with various operating systems, IT service management (ITSM) tools, and project management software is advantageous.
• Excellent verbal and written communication skills are crucial for interacting with customers, team members, and other stakeholders effectively.
• The ability to lead, motivate, and mentor a team is essential to ensure a productive and cohesive work environment.
• Strong analytical and problem-solving skills are necessary for identifying root causes of issues and implementing effective solutions.
• A customer-centric approach and dedication to providing exceptional service are vital in this role.
• Effective time management and organizational skills are necessary to prioritize tasks and meet deadlines.
• Ability to think strategically and align the project portfolio with the organization's goals and objectives.

About IKEA Kuwait

IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.

IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.

We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.

In IKEA, every job is different, and every day is different. Are you up to the challenge to join our dynamic and creative work environment?

To lead the development and execution of a unified media strategy across Kuwait, Morocco, and Jordan, ensuring alignment with IKEA commercial goals and local market needs. The role focuses on optimizing media investments through data-driven decision-making and performance analysis, while fostering innovation, best practices, and strong partnerships with internal and external stakeholders. The ultimate purpose is to strengthen the IKEA brand positioning and drive visitation to all customer meeting points across markets.

• Define the yearly media direction and investment strategy lead according to the company strategy for the 3 countries (Kuwait, Jordan and Morocco) supporting the commercial agenda. This will be done for Kuwait directly and in close co-operation with marketing managers of Morocco and Jordan to support the broader business and marketing strategy.


• Responsible for holding agency to account for all aspects of ATRACT & ACTIVATE in Kuwait and Jordan. Develop the media strategy and take responsibility for the effective and efficient use and measurement of all media to ensure the planning and buying of media are aligned with the strategy. This includes all media channels (on and offline) utilized on a yearly basis and for each campaign (owned, paid and earned).


• Campaign management: Produce clear media briefs for all media agencies and secure a high quality of execution that will deliver clear and relevant to reach the campaign objectives.


• Follow up after execution of communication to analyze and report the performance periodically and secure the optimization adjusting the plans when necessary, according to the business performance and needs.


• Econometrics lead: Application of econometrics and attribution model learnings to drive ongoing improvement


• Audit process and Agency service evaluation management and follow up.


• Responsible for driving thought leadership and best practice in the team.


• Publisher / vendor partnerships management and negotiation support


• Manage agencies relationships in alignment with the marketing managers of the countries and marketing Director in any activities related to briefings, feedback, scope of work, contracts,fees, setting objectives and agency reviews in order to secure the most efficient and effective outcome.


• Co-operate with all functions involved in the execution of the marketing and commercial plans and secure maximization of all communication opportunities, securing always high return on investments.


• Primary point of liaison with the global team

The Assistant Manager – Service & Maintenance is responsible for supporting workshop operations, ensuring timely preventive and corrective maintenance of vehicles and equipment, supervising technical staff, and maintaining compliance with HSE and company standards. The role also requires flexibility to travel for site visits, inspections, and support at remote locations as per operational needs.

• Leading mechanics, mill maintenance (Rotatory Mill), electricians, welders, fabricators, and other technical staff to ensure productivity and quality service.
• Supervise troubleshooting, diagnostics, repairs, and preventive maintenance of vehicles/equipment.
• Support and guide technical staff.
• Ensure preventive maintenance schedules (PMS) are implemented effectively and specific tasks are delegated to relevant team members.
• Monitor spare parts stock, forecast requirements, and coordinate replenishment.
• Ensure timely preparation of vehicles/equipment for inspections and approvals.
• Provide coaching, mentoring, and training to workshop staff.
• Ensure accurate repair order tracking, reporting, and KPI updates.
• Support customer service requirements by delivering reliable technical support.
• Enforce HSE standards and ensure compliance with company policies.

• Bachelor’s Degree/Diploma in Mechanical, Electrical, or Automobile Engineering (or equivalent).
• 7-10 years of experience in service and maintenance operations, with at least 5 years in an Assistant/managerial role.
• Strong knowledge of preventive maintenance systems, diagnostics, and repair procedures.
• Experience in managing technical teams and workshop operations.

• Leadership and team management.
• Strong analytical and problem-solving ability.
• Planning, organizing, and prioritization skills.
• Ability to work under pressure and meet deadlines.
• Fluency in English (Arabic an advantage).
• Flexibility to work extended/irregular hours and travel as required.

Job Summary

We are looking for a Manager – Service & Maintenance (Technical Support Services) on behalf of our client, KDF.

This is a high-impact leadership opportunity within a well-established oilfield services organization. The selected candidate will oversee key technical divisions—engineering, maintenance, and asset integrity—ensuring operational reliability, efficiency, and compliance. You will play a pivotal role in driving KDF’s preventive maintenance strategy, modernization efforts, and continuous improvement initiatives.

• Lead and implement advanced preventive and reliability-centered maintenance programs.
• Influence technical and digital transformation strategies across multiple engineering functions.
• Collaborate closely with executive management to deliver long-term operational excellence.
• Be part of a respected organization known for innovation, quality, and sustainability.

• Define and execute the Technical Support Services strategy in alignment with corporate objectives.
• Drive operational excellence through Lean and Six Sigma practices.
• Champion digital transformation and enterprise asset management platforms.
• Ensure systematic and compliant execution of engineering projects through strong governance.

• Provide expert leadership in design, troubleshooting, and process optimization.
• Oversee installation, commissioning, and optimization of new manufacturing units.
• Ensure technical compliance and high standards in all engineering projects.

• Develop and implement preventive, predictive, and reliability-centered maintenance programs.
• Lead equipment upgrades and modernization projects.
• Standardize maintenance practices to enhance uptime and cost efficiency.

• Oversee asset integrity in accordance with API, ISO, ASME, and OSHA standards.
• Implement risk-based inspection and lifecycle management programs.
• Strengthen technical compliance, HSE assurance, and sustainability initiatives.

• Lead and mentor technical teams, fostering a culture of excellence and continuous improvement.
• Oversee project prioritization, budgeting, and performance reporting to executive management.
• Represent the function in board-level reviews and audits.

• Bachelor’s degree in Mechanical, Electrical, or related Engineering (Master’s preferred).
• Minimum 15 years’ experience in engineering, maintenance, and asset integrity management.
• At least 5 years in a senior leadership role within industrial or oilfield environments.
• Expertise in SAP EAM, Maximo, or similar asset management systems.
• Lean/Six Sigma certification (Black Belt preferred).
• Strong understanding of international standards and regulatory frameworks.
• Proven track record of leading digital and operational transformation initiatives.

• Salary: Tentatively 1,600–2,000 KWD (to be confirmed)
• Benefits:
• Medical Insurance
• Annual Air Ticket (Self)
• School Fees Support (200–300 KWD)
• 34 Days Paid Annual Leave
• Work Location: Kuwait

KDF is a trusted oilfield service leader known for its technical depth, operational reliability, and sustainability-driven approach. Joining KDF means contributing to a company that values innovation, safety, and continuous improvement in every aspect of its operations.

Featured

• 7 months ago

Hiring: Food Retail Operations Manager in Sharq
A Food Retail Operations Manager is required in Sharq to oversee sales growth, customer satisfaction, branch performance, budgeting, staff training, and compliance with company policies. The role also involves marketing collaboration, market trend analysis, and branch supervision.

Requirements:

Minimum 5 years of experience in food retail
Knowledge of Kuwait’s product suppliers
Strong management and leadership skills
Ability to identify emerging markets
Experience in establishing new branches
Product presentation skills
Valid transferable residency and driving license
Apply by sending your CV to: (emailprotected) .