32 Cafe Staff jobs in Kuwait

Overview

Experienced and results-driven Area Manager with a strong background in overseeing multiple café outlets. Skilled in operations management, team leadership, customer service excellence, and sales performance. Proven ability to streamline processes, maintain brand standards, and drive profitability. Adept at training and mentoring café managers and staff to achieve operational goals and ensure a superior guest experience.

• Oversee daily operations of multiple café outlets to ensure consistent performance.
• Monitor and manage key performance indicators (KPIs) such as sales, labor cost, food cost, and customer satisfaction.
• Conduct regular store visits to ensure compliance with company policies, brand standards, and health & safety regulations.
• Develop, train, and support Café Managers to improve leadership and operational capabilities.
• Implement marketing and promotional activities to increase footfall and revenue.
• Analyze financial reports and take corrective actions to achieve profit targets.
• Recruit, onboard, and retain high-performing team members.
• Manage inventory, ordering, and cost control across locations.
• Ensure a high level of customer service is maintained consistently across all cafés.
• Liaise with support departments (HR, Finance, Supply Chain) for smooth operational flow.
• Handle escalated customer complaints and resolve operational issues promptly.

• Bachelor's degree in Business Administration, Hospitality, or a related field.
• 5+ years of experience in multi-unit food & beverage or café operations.
• Strong leadership, people management, and communication skills.
• Proven ability to meet and exceed sales and operational targets.
• Familiarity with health and safety standards and local labor laws.
• Flexible to travel frequently between café locations.
• Proficient in Microsoft Office and POS systems.
• Fluent English/Arabic speaking, reading, and writing proficiency are required.
• Ideally previous multi-site/area retail management experience.
• Experience in managing café brands or coffee shop chains.
• Knowledge of local food & beverage trends and customer preferences.

Location: NumberC Café, Kuwait

Reports To: Chief Operations Officer

Role Overview

The Café Manager or Supervisor will be responsible for overseeing the daily operations of NumberC Café, ensuring an exceptional guest experience while driving operational efficiency, staff performance, and profitability. This role requires strong leadership, a passion for hospitality, and the ability to maintain the café’s reputation for high-quality service and products.

Key Responsibilities

• Operations Management
• Oversee day-to-day café operations, ensuring smooth workflow and adherence to company standards.
• Monitor inventory, supply ordering, stock rotation, and cost control measures.
• Ensure compliance with food safety, hygiene, and health regulations in line with Kuwait standards.
• Customer Experience
• Maintain and enhance the guest experience by upholding premium service standards.
• Handle customer feedback and resolve complaints professionally and promptly.
• Ensure the café’s ambiance, cleanliness, and presentation reflect the NumberC brand identity.
• Team Leadership
• Recruit, train, and supervise café staff, fostering a motivated and customer-focused team.
• Create staff schedules, manage attendance, and oversee performance evaluations.
• Lead by example in delivering excellent service and maintaining team morale.
• Financial & Sales Performance
• Monitor café financial performance including daily sales, expenses, and profit margins.
• Implement strategies to increase revenue through upselling, promotions, and customer engagement.
• Prepare daily/weekly/monthly reports on café operations and KPIs.
• Brand & Standards
• Ensure that all menu items, beverages, and desserts meet NumberC Café’s quality standards.
• Maintain consistency in product presentation and service delivery.
• Coordinate with management on new menu launches, promotions, and seasonal offerings.

Skills

Qualifications & Skills

• Minimum 3–5 years of experience in a supervisory or managerial role in F&B, preferably café/restaurant management.
• Strong leadership, communication, and interpersonal skills.
• Solid understanding of café operations, including barista knowledge, food safety, and customer service.
• Ability to work under pressure in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Proficiency in POS systems and basic financial reporting.
• Fluency in English required; Arabic is an advantage.

Overview

Join to apply for the Chef De Partie - Colleague's Café role at Millennium Hotel & Convention Centre Kuwait .

As a Chef De Partie - Colleague's Café, you will be responsible for overseeing your section in the staff café kitchen, ensuring the preparation and presentation of dishes meet the highest standards of quality and taste. Your role involves working closely with the Staff Café team (Demi Chef De Partie & Commis) and contributing to the overall success of the department.

• Oversee and manage staff café section within the kitchen.
• Prepare and execute dishes according to established recipes and standards.
• Ensure the highest standards of food quality, taste, and presentation in your section.
• Maintain strict adherence to food safety and sanitation standards.
• Assist in keeping the kitchen organized, clean, and efficient.
• Contribute to the development and adaptation of recipes for your section.
• Stay updated on culinary trends, techniques, and emerging ingredients.
• Participate in special culinary events, promotions, and guest interactions.
• Support other sections of the kitchen as needed during peak hours.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
• Adhere to the company’s environmental, health, and safety procedures and policies.

• Entry level

• Full-time

• Management and Manufacturing
• Industries: Hospitality

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Job Title: Customer Service, Data Entry

Job Id :

Seniority level: Entry level
Employment type: Part-time
Location: Kuwait, Kuwait

• Maintain clear and effective communication with customers and stakeholders throughout the resolution process.
• Taking ownership of customer issues from initial contact to resolution, ensuring they maximize their experience with Rota Cloud.
• Responsible for investigating, identifying, and resolving customer queries.

• 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus.
• Proficient in Microsoft Office, especially Excel and Outlook
• Strong organizational skills and attention to detail
• Good written and verbal communication skills

• Salary: 450 KWD
• Experience: 1 Year
• Location: Kuwait, Kuwait
• Qualification: High School
• Posted: 2 days ago
• Job Type: Part-Time
• Company: Morris Consultant
• Posted By: Ciara Morris

• Mobile: Not-Mentioned
• Alternate Mobile: Not-Mentioned
• Email:

• Other

• Advertising Services

We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.

• Respond promptly to customer inquiries via phone, email, and in-person.
• Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
• Handle and resolve customer complaints or issues efficiently and professionally.
• Assist with claim submissions, approvals, and follow-up processes.
• Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
• Update and maintain customer records and documentation accurately.
• Ensure compliance with company policies, procedures, and insurance regulations.
• Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
• Provide feedback on service improvements and customer satisfaction trends.
• Always maintain confidentiality of information.

• Bachelor’s degree Administration, Insurance, Healthcare, or a related field.
• Experience working in the Kuwaiti healthcare or insurance market.
• Familiarity with health insurance regulations and practices in Kuwait.
• Previous experience in customer service, preferably in the insurance or healthcare sector.
• Strong communication skills in English and Arabic (verbal and written).
• Good knowledge of medical insurance terminology and processes.
• Excellent problem-solving and conflict resolution skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and customer service software (CRM systems).

Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary)

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.