75 Business Partner jobs in Kuwait

Responsibilities：

1.Assist business team on the whole financial process, formulate and optimize financial processes and rules, provide professional financial advice and promote implementation.

2.Support financial matters for new countries/cities launch, ensure smooth business-related financial processes, and control financial risks.

3.Cooperate with professional financial teams such as accounting, tax, reporting, treasury, internal control, etc., to ensure all businesses comply with financial rules.

4.Evaluate the investment and expected return of new business, and provide financial support for business development.

5.Participate in the company's business plan related work, be responsible for the annual financial budget and rolling forecast, and conduct effective budget management together with the business.

6.Gain in-depth understanding of the business, work closely with business partners, establish an effective financial analysis system, conduct in-depth analysis of business operations, identify opportunities and indicate risks.

7.Participate in the construction of financial digitalization and put forward demands and suggestions from the perspective of analysis and monitoring.

Requirements:

1.Bachelor's degree or above, background in corporate finance, accounting, finance or related majors.

2.More than 3 years of experience in finance BP or related positions.

3.Proficient in using financial software, daily work software and statistical analysis methods, with good data processing and analysis capabilities.

4.Have a strong curiosity and entrepreneurial spirit, and eager to learn new things.

5.Have good communication skills and team spirit, and can effectively coordinate and cooperate with different departments.

6.Have a strong sense of responsibility and business sensitivity, think deeply, and possess skills in identifying and resolving issues.

7.Able to use English as the working language.

Nice to have:

1.Have overseas financial management experience in multinational companies.

2.Can use Arabic as the working language.

3.Have work experience in global on-demand/logistics/e-commerce platforms companies.

Job highlights:

1.Overseas business is developing rapidly, chance to grow together with our business.

2.Deeply participate in business operations, get exposed to various financial modules, enhance comprehensive financial capabilities.

Seeking a Gulf-national HR professional to oversee and control HR operations across Kuwait, KSA, Bahrain, UAE, and Oman. The role involves managing HR partners and officers in each location, ensuring compliance with licensing and residency renewal requirements, and overseeing payroll processing across the GCC region.

Key Requirements:

• Proven HR experience in GCC countries
  
• Strong knowledge of licensing, residency renewal, and payroll regulations in the region
  
• Ability to coordinate and manage HR teams across multiple countries
  
• Arabic speaker is a MUST

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• HR
• Human Relations
• Industrial Relations

Keywords

• Regional Human Resources Business Partner

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My client is a high-performing financial services organisation with a significant brand presence in the Middle East and exciting plans to expand internationally.

They are now seeking to hire a commercially minded HR Business Partner with strong client facing experience who is looking to take their next step. Reporting into the Head of HR you will be responsible for the day to business as usual activities as well as working with your client groups through a number of exciting high profile change projects.

The successful candidate will ideally have financial services experience and have a proven track record in business partnering within a commercial environment. In addition, experience of working on change projects whilst fulfilling an operational advisory role is key for this position. The team are looking for someone who has a focus on continuous improvement and who will be able to deliver quality results with a positive and influential style. Arabic speaking is essential.

SR Group is acting as an Employment Agency in relation to this vacancy.

About The Company

Frazer Jones identifies Human Resource professionals across all markets in almost every geographical location. Developing long-term business relationships with our clients, Frazer Jones provides honest, commercial and professional advice, consistently delivering great value and the very best candidate introductions for clients.

Our candidate attraction methodology embraces networking, search and advertised selection and we have consistently harnessed new media technology to ensure that we source from the widest geographical range of candidates.

The Frazer Jones team is positioned throughout the Middle East, Europe and Asia Pacific providing a unique network enabling us to successfully identify HR professionals globally who cover several countries or continents.

Over the years, we have worked hard to build a reputation for quality and integrity and our success is based on our detailed market knowledge and our straight-talking approach. With our focus on HR and our global approach, Frazer Jones has been mapping the global HR market since 1996, resulting in exceptional HR candidate shortlists in competitive timeframes.

Our activities encompass the entire HR spectrum, including:

1. Talent Management
2. Leadership
3. Resourcing & Recruitment
4. Generalist
5. Compensation/Remuneration & Benefits
6. Employee Relations
7. Industrial Relations
8. Organisational Design/Organisational Development
9. Change Management
10. Consultants – In-house and Management Consultants
11. HR Policy
12. e-HR
13. Expatriate Administration
14. HRIS
15. Management Development, Learning & Development

Direct message the job poster from Keeta

• Act as a trusted HR partner, supporting talent acquisition efforts and building long-term mechanisms for employee development and retention.
• Bring strong business acumen to help design and implement human capital strategies that align with organizational goals, optimize workforce structure, and improve operational efficiency.
• Drive cultural initiatives to enhance employee engagement, team cohesion, and a positive work environment tailored to the local context.
• Manage day-to-day HR operations, including onboarding, internal transfers, role changes, offboarding, and organizational restructuring, ensuring smooth and compliant execution.
• Serve as a cultural and strategic bridge between local teams and international leadership, providing critical insights and HR solutions that fuel business growth.

Basic Qualifications

• Bachelor's degree or above; minimum of 5 years of experience in Human Resources roles.
• Prior experience as an HRBP or generalist in internet/tech companies is strongly preferred.
• Fluency in both English and Arabic is required.
• Proven ability to analyze organizations, design effective structures, and drive HR initiatives independently in fast-paced environments.
• Strong sense of ownership, approachability, and the ability to build trust across levels.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Internet Marketplace Platforms and Retail

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VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

• Support the Account Managers in opening new accounts in system (Account Verification).
• End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
• Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
• Adding/cancelling services for B2B customers.
• Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
• Contact the customer for any unclear requests or unauthorized sender.
• Contact the customer to collect the pending items with SDT.
• Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
• Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
• Provide account summary report when needed to customer or KAM (after investigation if required by customer).
• Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
• Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
• Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
• Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
• Handle MNP complaint for B2B corporates for CPR.
• Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
• Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
• Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
• Handle any future media contacts type like live chat, etc.
• Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
• Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
• Coordinate with KAM and finance on the B2B verification Process.
• Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
• Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
• Remove promotions and pending OCC of promotions upon management approval.
• Respond to all sales requirements and support other departments by responding to all their email/calls.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Other duties as directed by supervisor or other superiors.

Qualifications:

• Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
• 2-3 years of experience based on progression ladder in a similar or related function.
• Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
• Strong customer orientation.
• Good communication, planning and organisational skills.
• Fluency in written and verbal English and Arabic.

Note: You will be required to attach the following:

1. Resume / CV
2. Passport-size photograph