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Job Type: Full-Time

Department: IT / Business Analysis / Travel Operations

Reports To: IT Manager

Job Summary

We are seeking a skilled and detail-oriented

• Jobs
• Amadeus Business Analyst
  
  

• Act as a subject matter expert (SME) on the Amadeus GDS platform and related travel technologies.
• Gather, document, and analyze business requirements from stakeholders and translate them into functional specifications.
• Collaborate with IT, product, and operations teams to implement new features or workflows using Amadeus tools (e.g., Selling Platform Connect, Altea, Amadeus Web Services).
• Identify process improvement opportunities to increase efficiency and enhance customer and agent experiences.
• Assist in system configuration, testing, and troubleshooting of Amadeus modules.
• Create user stories, workflow diagrams, and system documentation for internal and external stakeholders.
• Support UAT (User Acceptance Testing), training, and go-live activities.
• Monitor system performance and user feedback to recommend and implement enhancements.
• Liaise with Amadeus account representatives and support teams as needed.
  
  

• Bachelor’s degree in Business, Information Technology, Travel & Tourism, or a related field.
• 3+ years of experience working with Amadeus systems in a business analyst or operations role.
• Strong knowledge of Amadeus Selling Platform, Altea Suite, or Web Services.
• Experience in gathering and documenting business and functional requirements.
• Understanding of travel industry workflows (airline, hotel, car rental, etc.).
• Excellent analytical, problem-solving, and communication skills.
• Proficient with business analysis tools (e.g., JIRA, Confluence, MS Visio, or similar).
  
  

• Certifications in business analysis (CBAP, CCBA, or equivalent).
• Experience with other GDS systems (e.g., Sabre, Galileo) is a plus.
• Familiarity with XML, API integrations, or travel tech development is advantageous.
• Experience working in Agile/Scrum environments.
  
  

• Competitive compensation and benefits package
• Opportunity to work with cutting-edge travel technology
• Collaborative and supportive team environment
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology

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Department:IT / Business Analysis / Travel Operations

ReportsTo: IT Manager

JobSummary:

We are seeking a skilled anddetail-oriented Amadeus Business Analyst to join our team. The idealcandidate will have a strong background in business analysis combined withexpertise in the Amadeus Global Distribution System (GDS) . This rolewill focus on gathering requirements, optimizing travel processes, and ensuringseamless integration and use of Amadeus solutions across our travel or airlineservices.

KeyResponsibilities:

• Act as a subject matter expert (SME) on the Amadeus GDSplatform and related travel technologies.
• Gather, document, and analyze business requirementsfrom stakeholders and translate them into functional specifications.
• Collaborate with IT, product, and operations teams toimplement new features or workflows using Amadeus tools (e.g., SellingPlatform Connect, Altea, Amadeus Web Services).
• Identify process improvement opportunities to increaseefficiency and enhance customer and agent experiences.
• Assist in system configuration, testing, andtroubleshooting of Amadeus modules.
• Create user stories, workflow diagrams, and systemdocumentation for internal and external stakeholders.
• Support UAT (User Acceptance Testing), training, andgo-live activities.
• Monitor system performance and user feedback torecommend and implement enhancements.
• Liaise with Amadeus account representatives and supportteams as needed.

RequiredQualifications:

• Bachelor’s degree in Business, Information Technology,Travel & Tourism, or a related field.
• 3+ years of experience working with Amadeus systems ina business analyst or operations role.
• Strong knowledge of Amadeus Selling Platform, AlteaSuite, or Web Services.
• Experience in gathering and documenting business andfunctional requirements.
• Understanding of travel industry workflows (airline,hotel, car rental, etc.).
• Excellent analytical, problem-solving, andcommunication skills.
• Proficient with business analysis tools (e.g., JIRA,Confluence, MS Visio, or similar).

PreferredQualifications:

• Certifications in business analysis (CBAP, CCBA, orequivalent).
• Experience with other GDS systems (e.g., Sabre,Galileo) is a plus.
• Familiarity with XML, API integrations, or travel techdevelopment is advantageous.
• Experience working in Agile/Scrum environments.

WhyJoin Us?

• Competitive compensation and benefits package
• Opportunity to work with cutting-edge travel technology
• Collaborative and supportive team environment

Let me know if you'd like thistailored to a specific industry (airlines, OTAs, corporate travel) or if youwant a version optimized for LinkedIn or internal HR use.

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