61 Boutique Assistant jobs in Kuwait

• Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.
• Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.
• Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.
• Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.
• Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.
• Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.
• Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.
• Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.
• Cultivating retail partnerships to enhance market presence.
• Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.
• Promote a proactive work environment that encourages teamwork and optimal performance.
• Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.
• Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
• Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.
• Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.
• Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.
• Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.
  
  
  

• Bachelor’s Degree or equivalent experience/qualification.
• Minimum of 3-4 years of experience in retail sales role.
• Strong people management and coaching skills.
• Strong mathematical and analytical skills .

Featured

• 10 months ago

Female Retail Sales Assistant Required In Salmiya. We’re searching for a female retail sales assistant to join our hair care brand. Good English communication abilities (Arabic is an added plus). 6 months to 1 year of experience in retail sales is required. Please WhatsApp your resume97212414. Transferable Visa 18. Salary will be 250KD.

IPEKYOL GROUP has played a major and important role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands.

Mission; “To provide women with a fashion experience that makes them feel special”,

Vision; “To be a global fashion player that makes a difference with innovative solutions, adds value to the society in which it exists by understanding the expectations and needs of the new world women in the best way, with great desire and belief.”

We want to meet and grow together with talents who want to be in fashion.

We know; WE ARE STRONGER TOGETHER!

We are looking for a teammate for the " Senior Sales Specialist ” position at IPEKYOL Store in Kuwait.

JOB DESCRIPTION

• Greet customers, offer assistance and serve them in order to ensure their need are answered in a timely manner and in compliance with quality and customer service standards.
• Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable.
• Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times.
• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
• Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
• Up-sell and cross-sell products and services in order to reach hourly and daily sales target.
• Inform Department Manager of unavailable and nonperforming products.
• Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.

Qualifications

• Fluency both in English and Arabic
• Minimum 3 years of relevant experience in fashion/retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to work flexible hours, including evenings and weekends.
• Strong team player

• Seniority level Associate

• Employment type Full-time

• Job function Sales, Customer Service, and Consulting
• Industries Retail and Retail Apparel and Fashion

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WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)

CLOSING DATE

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis.

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.

Provide customers with accurate information at all times.

Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.

Create complaint tickets correctly and in adherence with policies and procedures.

Update the database with the most recent customer information.

Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary.

Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.

Escalate cases that require intervention by the Call Service Manager.

Assist colleagues and foster an environment of teamwork and collaboration.

Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.

Participates in project work where applicable.

Between 25-30

FEMALE

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable.

Minimum 2-4 years in a similar position or related to business.

Relevant Experience: 0-2 years of experience in the automotive industry.

• Prior experience in a customer service role
• Bilingual (Fluency in Arabic and English languages)
• Willing to work two shifts
• Customer-focused Service, Telephone Manners, and Customer Support skills
• Strong communication and interpersonal abilities
• Problem-solving skills and ability to adapt to various situations
• Previous experience in a customer service role
• Knowledge of luxury automotive brands is a plus

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician

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Are you currently in Kuwait? * Yes
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How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral

By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time.

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The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.

• Processing all credit transactions for electronics, Furniture and online.
• Validate and ensure documentation compliance, and authenticity.
• Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
• Ensure accuracy of all calculations.
• Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.
• Ensure that the Individual monthly sales targets is met.
• Ensure that the company standard for customer satisfaction is met and maintained.
• Selling related Easy Credit products and Services
• Credit collection & instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.
• Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )
• End-Of-Day Transactions batches.
• Cash and K-Net reconciliation at End-Of-Day Batches

• 0 – 2 years of experience.
• 2-year Diploma in a relevant field.
• Customer-centric attitude.
• Excellent communication skills.
• Basic computer skills.
• Bi-lingual (Arabic/English) preferred.