13 Application Analyst jobs in Kuwait

Department:IT / Business Analysis / Travel Operations

ReportsTo: IT Manager

JobSummary:

We are seeking a skilled anddetail-oriented Amadeus Business Analyst to join our team. The idealcandidate will have a strong background in business analysis combined withexpertise in the Amadeus Global Distribution System (GDS) . This rolewill focus on gathering requirements, optimizing travel processes, and ensuringseamless integration and use of Amadeus solutions across our travel or airlineservices.

KeyResponsibilities:

• Act as a subject matter expert (SME) on the Amadeus GDSplatform and related travel technologies.
• Gather, document, and analyze business requirementsfrom stakeholders and translate them into functional specifications.
• Collaborate with IT, product, and operations teams toimplement new features or workflows using Amadeus tools (e.g., SellingPlatform Connect, Altea, Amadeus Web Services).
• Identify process improvement opportunities to increaseefficiency and enhance customer and agent experiences.
• Assist in system configuration, testing, andtroubleshooting of Amadeus modules.
• Create user stories, workflow diagrams, and systemdocumentation for internal and external stakeholders.
• Support UAT (User Acceptance Testing), training, andgo-live activities.
• Monitor system performance and user feedback torecommend and implement enhancements.
• Liaise with Amadeus account representatives and supportteams as needed.

RequiredQualifications:

• Bachelor’s degree in Business, Information Technology,Travel & Tourism, or a related field.
• 3+ years of experience working with Amadeus systems ina business analyst or operations role.
• Strong knowledge of Amadeus Selling Platform, AlteaSuite, or Web Services.
• Experience in gathering and documenting business andfunctional requirements.
• Understanding of travel industry workflows (airline,hotel, car rental, etc.).
• Excellent analytical, problem-solving, andcommunication skills.
• Proficient with business analysis tools (e.g., JIRA,Confluence, MS Visio, or similar).

PreferredQualifications:

• Certifications in business analysis (CBAP, CCBA, orequivalent).
• Experience with other GDS systems (e.g., Sabre,Galileo) is a plus.
• Familiarity with XML, API integrations, or travel techdevelopment is advantageous.
• Experience working in Agile/Scrum environments.

WhyJoin Us?

• Competitive compensation and benefits package
• Opportunity to work with cutting-edge travel technology
• Collaborative and supportive team environment

Let me know if you'd like thistailored to a specific industry (airlines, OTAs, corporate travel) or if youwant a version optimized for LinkedIn or internal HR use.

POSITION SUMMARY:

Business Analyst is responsible for ensuring that the business is supported at the back office end through generation of multitude of reports and dashboards that assist managers in making business decisions, reduction of costs through timely coordination with showrooms and vendors of prices, stock returns, PO placement and delivery, and ageing stock management. This role is critical in providing insights into sales performance, inventory management, customer experience, and overall business health across our network of APR stores. Business Analyst will work closely with product/service management, store managers, support departments, 3PP vendors, and Apple’s channel team to ensure alignment with Apple’s business standards and deliver outstanding business results.

ESSENTIAL FUNCTIONS:

• Analyze sales, margin, and operational data across all APR locations to identify trends, risks, and opportunities.
• Prepare weekly, monthly, quarterly, and annual performance reports for internal stakeholders and Apple.
• Monitor KPIs including sales per location and LOB, attach rates (GaitCare, accessories), conversion rates, footfall traffic, and inventory turns.
• Work with finance and operations teams to develop and track annual budgets and forecasts.
• Provide actionable insights and recommendations to improve store productivity and profitability.
• Partner with the Apple channel team to track compliance with APR program requirements and recommend improvement initiatives.
• Support new store openings with market analysis, business case preparation, and performance tracking post-launch.
• Conduct competitive analysis of the local market and benchmark against other APRs and retail channels.
• Support marketing campaigns and measure ROI of promotional activities.
• Develop dashboards and tools to improve visibility of key metrics for product managers and leadership.
• Help evaluate and implement new technologies, processes, or tools to improve retail performance.

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree in Business, Economics, Finance, or a related field (Master’s degree is a plus).
• 3+ years of experience in retail analysis, financial planning & analysis (FP&A), or business consulting, preferably in consumer electronics or premium retail.
• Strong understanding of retail KPIs, P&L drivers, and operational processes.
• Advanced proficiency in Excel, Keynote, and business intelligence tools (e.g., Power BI).
• Experience working in or with Apple Premium Reseller businesses is highly desirable.
• Strong analytical mindset with excellent problem-solving skills.
• Effective communication and presentation abilities to convey insights clearly to both technical and non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced, results-oriented environment.

Join to apply for the Business Systems Analyst - Retail (Oodo System) role at KDD

Join to apply for the Business Systems Analyst - Retail (Oodo System) role at KDD

Job Summary

We are seeking an experienced Retail Business Systems Analyst with a strong background in Odoo 16/17 systems. The ideal candidate will possess in-depth knowledge of various business, financial, and marketing modules, with hands-on experience configuring and maintaining Odoo systems. The primary role is to align technology solutions with business objectives, improve efficiency, and drive innovation. This includes analyzing business processes, identifying areas for improvement, designing solutions, and configuring the system to enhance overall productivity and profitability. Additionally, the candidate should be knowledgeable about various Odoo options like SaaS, Odoo.sh and configuration/enhancements best practices.

Job Summary

We are seeking an experienced Retail Business Systems Analyst with a strong background in Odoo 16/17 systems. The ideal candidate will possess in-depth knowledge of various business, financial, and marketing modules, with hands-on experience configuring and maintaining Odoo systems. The primary role is to align technology solutions with business objectives, improve efficiency, and drive innovation. This includes analyzing business processes, identifying areas for improvement, designing solutions, and configuring the system to enhance overall productivity and profitability. Additionally, the candidate should be knowledgeable about various Odoo options like SaaS, Odoo.sh and configuration/enhancements best practices.

Job Duties Include But Are Not Limited To

• Analyze and document business processes related to retail operations, including POS, procurement, inventory, recipe management, pricing, promotions, and e-commerce.
• Collaborate with stakeholders from various departments to understand their requirements and objectives.
• Serve as a liaison between business units and IT to translate business needs into system requirements.
• Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules.
• Conduct regular system audits to ensure accurate and efficient operation.
• Provide training and support to staff on the use of Odoo systems.
• Collaborate with IT to manage system upgrades, patches, and other maintenance tasks.
• Monitor system usability and gather feedback from users to identify opportunities for continuous improvement.
• Ensure compliance with relevant laws, regulations, and best practices within the system's processes.
• Advise on the use of various Odoo options and recommend best practices for enhancements.
  
  

• Bachelor's degree in information technology, Business Administration, Business Analysis, or equivalent.
• Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus.
• Odoo certification is advantageous.
  
  

• Proven experience as a Business System Analyst.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Ability to work effectively in a team environment as well as independently.
• Knowledge about various Odoo options and best practices for maintenance and enhancements.
• Experience in Odoo 16/17 is a Plus.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Dairy Product Manufacturing

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Minimum Requirements:

1. University degree in Information System or Computer Science or equivalent degree.
2. Knowledge & experience in CISSP.
3. Knowledge & experience in Enterprise Project Management.
4. Knowledge & experience in EMC DFS.
5. Knowledge & experience in EMC PDD.
6. Solid knowledge in MS advanced web application Visual Studio.
7. Knowledge & experience in MS Core Web Application Visual Studio.
8. Knowledge & experience in Java programming.
9. Knowledge & experience in SQL Server up to the latest version.
10. Must be Certified Developing MS ASP .Net.
11. Knowledge & experience in Oracle Foundation & Forms.
12. Knowledge & experience in Arc GIS.

Required Experience:

1. At least 15 years of experience in system analysis & design, programming, and data processing.
2. Good experience in Oracle, 4th GL like Visual Basic, Visual C++, C#, JAVA, ASP, .NET & case tool facilities.
3. Experienced in RDBMS including Oracle and MS-SQL.
4. Web page design & implementation using latest tools - Vb script, Java, HTML, front-page, Flash.
5. Good experience in Clipper, FoxPro, FoxBASE for DOS, FoxBASE for Unix.
6. Expert in Web-applications & Web-services Development using various programming tools including VS.NET, ADO, JS Scripting, VB script, Java, HTML, and Python.
7. Solid knowledge of VMWare, Centera, Virtualization, VMAX, DELL EMC Networker.
8. Solid knowledge of OpenText EMC Documentum, Captiva InputAccel, TaskSpace, DFC, DFS, Process Designer & Builder.
9. Knowledge & experience in designing and implementing websites.
10. Knowledge of MS SharePoint.
11. Fluent in English writing and reading; Arabic is mandatory.

Technical Duties & Responsibilities:

1. Supervise and actively participate in developing application systems through all phases of the development lifecycle including system analysis and design, supervise programming and implementation, and lead development team.
2. Provide advice and support in different areas of application system development.
3. System analysis and business system design.
4. Computer system design and development.
5. System functional and quality testing.
6. Evaluation of existing applications and packages.
7. Re-engineer and enhance existing systems.
8. Analyze and document information requirements.
9. Analyze and document system data and functions.
10. Design system and its interfaces.
11. Support analysts and programmers using standard methodologies.
12. Supervise system implementation and deployment.
13. Prepare and conduct technical presentations.
14. Support local staff in improving their skills and expertise.
15. Perform other assignments related to system development as requested.