153 Account Manager jobs in Kuwait

Job Summary

The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.

Job Responsibilities

• Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.
• Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.
• Operating as the lead point-of-contact for any and all matters specific to your customers.
• Building and maintaining strong, long-lasting, customer relationships
• Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecasting and tracking key account metrics.
• Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.
• Assisting with high-severity requests and issuing escalations as needed.

Skills

Candidate Requirements

Education

Bachelor’s degree in engineering.

Work Experience

• 5 to 7 years of experience in direct Sales activities
• Working in the same field is a must.

Other Competencies

• Creativity:Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.
• Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.
• Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.
• Teamwork: Able to work well with others in order to get the job done.
• Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.
• Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About the Team

We are seeking a highly motivated and commercially savvy Account Manager to manage and grow convenience store partnerships on Deliveroo. This role is responsible for expanding selection, driving sales, and improving the overall customer experience in the convenience category.

Key Responsibilities:

• Partner Growth: Develop relationships with leading convenience stores to expand selection and improve customer experience.

• Sales Optimization: Work with partners to maximize sales and optimize pricing and promotional strategies.

• Campaign Execution: Collaborate with marketing teams to run seasonal promotions, bundle offers, and loyalty incentives.

• Operational Performance: Ensure high fulfilment rates, quick deliveries, and smooth operations for convenience store partners.

• Competitor Benchmarking: Track market trends and competitor pricing strategies to maintain a competitive edge.

• Data-Driven Decision Making: Analyse sales data, basket size trends, and order frequency to refine category strategy.

Requirements:

• Bachelor's degree in Business, Retail, or a related field.

• 3+ years of experience in account management, grocery retail, or FMCG (convenience store experience preferred).

• Strong analytical skills with a data-driven approach to sales and performance tracking.

• Excellent relationship management and negotiation skills.

• Ability to work in a fast-paced environment and manage multiple stakeholders.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Are you an experienced Sales Account Manager with 3 to 5 years of proven success in the Kuwait market? Do you excel in maintaining client relationships and have a background in hardware and software maintenance contracts? If so, we want you to join our team!

Experience: 3-5 years in sales, specializing in maintenance contracts for hardware and software.

1. Develop and implement sales strategies to drive maintenance contract sales in the Kuwait market.
2. Cultivate and maintain strong relationships with clients to ensure customer satisfaction and retention.
3. Collaborate with internal teams to deliver exceptional service and meet client needs.
4. Achieve sales targets and goals set by the company.

1. 3 to 5 years of experience in sales, specifically in maintenance contracts for hardware and software.
2. Proficiency in Arabic and English languages.
3. Valid driving license.
4. Excellent communication and negotiation skills.
5. Ability to work independently and as part of a team.
6. Strong understanding of the Kuwait market and business practices.

If you are a results-driven professional with a proven track record in sales and maintenance contracts, we want to hear from you! Join us in an exciting opportunity to grow your career and make a difference in the technology industry.

We are looking for a Sales Account Manager for Kuwait.

Job Description:

1. Direct sales to key accounts.
2. Achieve sales targets and growth.
3. Full responsibilities closing the sales cycle (proposal, delivery, payment).
4. Acquire new customers through call and visits coverage.
5. Handle customers' potential inquiries.
6. Provide sales activity plans and monthly forecasts.
7. Speed up the resolution of customer problems/complaints.
8. Develop customer loyalty.
9. Contact clients by phone to negotiate terms of an agreement and conclude sales.
10. Pooling of demand from various customers to maximize purchasing power.
11. Develop proposals to meet customer requirements and identify customers' needs.
12. Establish, maintain, develop, and expand relationships with customers at all levels.
13. Negotiate terms and conclude contracts to guarantee certainty of supply with the best terms.

Qualifications:

1. University Degree.
2. At least 5 years’ experience in the same field.
3. Bilingual language speaking and writing.
4. Ability to monitor sales accounts with different categories.
5. Transferable residency visa.

We are looking for a Sales Account Manager to create long-term, trusting relationships with our clients. The Account Manager’s role is to oversee a portfolio of assigned clients, develop new business from existing clients and actively seek new sales opportunities.

For you to thrive in our team and organization, a “can do” attitude, eagerness to learn and a bit of humor is what it takes!

This specific role is unique to the Sales family because you will support us with your passionate talent, hungry for a new adventure, a multinational workplace is waiting for you.

Sounds appealing? If so, check out the details below, and share your application with us for the COFE journey to start.

What you'll do:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
  

What we are looking for:

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field
  

• Flexibility to work Outdoors.
  
• Excellent communication skills.
• Excellent negotiation skills.
• Saudi National Only.

The practical details of the package we offer:

• ESOP - Employee Stock Options Plan
• Medical Insurance
  
• Commission
• Annual Leave as per Kuwait Labor law
  
  

The COFE Culture

We are coffee enthusiasts with a drive to succeed. We offer opportunities to widen your horizon through experiencing the ever so growing coffee communities around the world. We achieve greatness through our employees, as we believe behind every successful company is a group of exceptional employees. Think you got what it takes?

WE ARE OWNERS

We are accountable for ourselves, our colleagues, and our customers even when no one is looking

WE ARE CURIOUS & BOLD

We have the courage and curiosity to do small shifts and make a big impact

WE CREATE VALUE THROUGH EFFICIENCY

We do more with less and constantly improve and innovate

Become a member of our COFE Family!

COME BREW WITH US!

Marketing Account Manager plays a pivotal role in driving the marketing strategies and initiatives for our clients in the Human Resources Outsourcing industry. This position requires a blend of creativity, analytical skills, and strong communication abilities to effectively manage client accounts and deliver exceptional marketing solutions. The ideal candidate will be responsible for developing tailored marketing strategies that align with client goals, ensuring the successful execution of campaigns, and fostering strong client relationships.

Responsibilities:

1. Develop and implement comprehensive marketing strategies for client accounts.
2. Manage client relationships, ensuring satisfaction and retention.
3. Conduct market research to identify trends and opportunities for clients.
4. Collaborate with creative teams to produce engaging marketing materials.
5. Analyze campaign performance and provide actionable insights to clients.
6. Coordinate with internal teams to ensure timely execution of marketing initiatives.
7. Prepare and present regular reports on account performance and marketing effectiveness.
8. Stay updated on industry trends and competitor activities to inform client strategies.
9. Assist in budget management and resource allocation for marketing projects.
10. Participate in client meetings to discuss progress and gather feedback.

Preferred Candidate:

• Proven experience in account management or client services.
• Strong understanding of digital marketing strategies and tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong organizational skills.
• Creative thinker with problem-solving abilities.
• Ability to manage multiple projects simultaneously.
• Proficient in data analysis and reporting.
• Knowledge of the Human Resources industry is a plus.
• Willingness to adapt to changing client needs and market conditions.

Skills

• Strong project management skills.
• Proficiency in digital marketing platforms (e.g., Google Ads, social media).
• Excellent written and verbal communication skills.
• Ability to analyze data and derive insights.
• Familiarity with CRM software and marketing automation tools.