34 Starbucks jobs in Kuwait City

Overview

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and the rich tradition, but that also brings a feeling of connection. Starbucks coffeehouses have become a beacon for coffee lovers everywhere because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. It's not unusual to see people coming to Starbucks to chat, meet up or even work. Starbucks is a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. Starbucks prides itself on its people, or 'partners' as we call them. We strive to develop each partner to achieve their career goals, whether this is to become a district manager, Coffee Master or work within one of our Head Office functions. Responsibilities

The Role: You will assist with the delivery of the Starbucks food strategy across the MENA region and contribute to the development of a competitive, premium-quality range of food products which are well merchandised and managed in store. You will assist in developing fresh food experiences that enhance Starbucks coffee and delight customers, assisting with the delivery of the food development process from concept to customer. Qualifications

Educated to Degree level Multi-national/cultural food knowledge Advanced food hygiene training desirable however not a necessity Knowledge of the MENA market Experience of pre-packed food development Visual merchandising experience desirable. About The Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies. Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

#J-18808-Ljbffr

**COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY**

DHL Express has an opening for a Retail Sales Agent in Kuwait. You will support the business by professionally and efficiently dealing with customers thus ensuring all customers’ needs are met to the best of our ability. Join us and help us achieve our mission of having the best day every day.

In this Retail Sales Agent position you will be responsible for answering customer inquiries both over the phone and across the counter, ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers. The Retail Sales Agent is also responsible to help achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.
- Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
- Ensure that a high level of professional rapport is developed and maintained with all customers
- Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
- Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved
- Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action
- Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer
- Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue
- Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers
- Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit
- Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with mínimal intervention of team leaders
- Ensure all shipments are manifested by end of each shift
- Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day.

**Knowledge, Qualification and Experience**:
Excellent verbal communication skills and interpersonal style

Excellent personal presentation, grooming and hygiene

Excellent organisational skills, including ability to prioritise workload

Ability to effectively contribute as a member of a busy team

Proven ability to work under pressure in a fast paced, time sensitive environment

Demonstrated ability to use initiative/judgement to solve job related issues

Working knowledge of Microsoft Word, Excel and Power Point.

Good oral and written communication skills - English & Arabic preferable

Adheres to policies and procedures

Possesses good relationship building and interpersonal skills

A minimum of grade 10 schooling or equivalent

**COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY**

DHL Express has an opening for a Retail Sales Agent in Kuwait. You will support the business by professionally and efficiently dealing with customers thus ensuring all customers’ needs are met to the best of our ability. Join us and help us achieve our mission of having the best day every day.

In this Retail Sales Agent position you will be responsible for answering customer inquiries both over the phone and across the counter, ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers. The Retail Sales Agent is also responsible to help achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.
- Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
- Ensure that a high level of professional rapport is developed and maintained with all customers
- Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
- Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved
- Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action
- Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer
- Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue
- Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers
- Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit
- Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with mínimal intervention of team leaders
- Ensure all shipments are manifested by end of each shift
- Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day.

**Knowledge, Qualification and Experience**:
Excellent verbal communication skills and interpersonal style

Excellent personal presentation, grooming and hygiene

Excellent organisational skills, including ability to prioritise workload

Ability to effectively contribute as a member of a busy team

Proven ability to work under pressure in a fast paced, time sensitive environment

Demonstrated ability to use initiative/judgement to solve job related issues

Working knowledge of Microsoft Word, Excel and Power Point.

Good oral and written communication skills - English & Arabic preferable

Adheres to policies and procedures

Possesses good relationship building and interpersonal skills

A minimum of grade 10 schooling or equivalent

**COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY**

DHL Express has an opening for a Retail Sales Agent in Kuwait. You will support the business by professionally and efficiently dealing with customers thus ensuring all customers’ needs are met to the best of our ability. Join us and help us achieve our mission of having the best day every day.

In this Retail Sales Agent position you will be responsible for answering customer inquiries both over the phone and across the counter, ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers. The Retail Sales Agent is also responsible to help achieve revenue targets through effectively promoting and selling DHL’s products and value-added services.
- Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
- Ensure that a high level of professional rapport is developed and maintained with all customers
- Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
- Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved
- Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action
- Process all shipments accepted at the counter accurately and enter relevant data so as to ensure perfect airwaybills thus offering DHL’s most suitable service to the customer
- Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD and participate actively in the Sales Lead programme to contribute to the country revenue
- Highlight opportunities and suggest solutions to improve DHL’s procedures, technology and service so that DHL can provide continuously universally high level of service to all customers
- Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit
- Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with mínimal intervention of team leaders
- Ensure all shipments are manifested by end of each shift
- Keep record of the supplies and also the float money and submit to accounts a cash summary of the total cash sales at the end of each day.

**Knowledge, Qualification and Experience**:
Excellent verbal communication skills and interpersonal style

Excellent personal presentation, grooming and hygiene

Excellent organisational skills, including ability to prioritise workload

Ability to effectively contribute as a member of a busy team

Proven ability to work under pressure in a fast paced, time sensitive environment

Demonstrated ability to use initiative/judgement to solve job related issues

Working knowledge of Microsoft Word, Excel and Power Point.

Good oral and written communication skills - English & Arabic preferable

Adheres to policies and procedures

Possesses good relationship building and interpersonal skills

A minimum of grade 10 schooling or equivalent

Overview

Position: Customer Service Representative. Company: KILONEWTONS. Location: Doha, Qatar. Experience: Minimum 3 Years. Website:

KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar. The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service. If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!

Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and live chat.
• Provide timely and accurate responses to customer questions and concerns.
• Process orders, returns, and refunds efficiently.
• Maintain and update customer records in the CRM system.
• Escalate complex issues to the relevant departments when necessary.
• Gather customer feedback to improve service quality.
• Assist in resolving complaints with professionalism and patience.
• Stay updated on company products, services, and policies.
• Collaborate with the sales and support teams to enhance the customer experience.

Qualifications & Skills

• Minimum 3 years of experience in customer service, call centers, or client support roles.
• Excellent verbal and written communication skills in English (Arabic is a plus).
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
• Ability to multitask and work under pressure.
• Friendly, patient, and empathetic attitude toward customers.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience in e-commerce, retail, or B2B customer service is a plus.

Why Join KILONEWTONS?

• Competitive salary and benefits.
• Opportunities for career growth and training.
• Positive and supportive work environment.
• Work with a dynamic and professional team.

Equal Opportunity

KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.

#J-18808-Ljbffr

WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)

CLOSING DATE

Role Description

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis.

JOB RESPONSIBILITIES Key Responsibilities

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.

Provide customers with accurate information at all times.

Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.

Create complaint tickets correctly and in adherence with policies and procedures.

Update the database with the most recent customer information.

Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary.

Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.

Escalate cases that require intervention by the Call Service Manager.

Assist colleagues and foster an environment of teamwork and collaboration.

Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.

Participates in project work where applicable.

JOB REQUIREMENTS Age:

Between 25-30

FEMALE

Education:

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable.

Experience:

Minimum 2-4 years in a similar position or related to business.

Relevant Experience: 0-2 years of experience in the automotive industry.

Competency & Skills:

• Prior experience in a customer service role
• Bilingual (Fluency in Arabic and English languages)
• Willing to work two shifts
• Customer-focused Service, Telephone Manners, and Customer Support skills
• Strong communication and interpersonal abilities
• Problem-solving skills and ability to adapt to various situations
• Previous experience in a customer service role
• Knowledge of luxury automotive brands is a plus

BENEFITS APPLY

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician

PERSONAL INFORMATION

First name *

Last name *

Phone Number (+965) *

Email - (ex. ) *

Nationality *

Age *

Gender * Male
Female

Do you have a Bachelor's Degree / Equivalent in Relevant field? * Yes No

Educational Details - (ex. Bachelors In Business Administration) *

RESIDENCY STATUS

Country of Residence *

Are you currently in Kuwait? * Yes
No

Passport Number *

Passport Validity (DD/MM/YYY *

Do you have a Valid Kuwaiti Driving License

EMPLOYEMENT INFORMATION

Current - Past Employer *

Current Position *

Reason for Leaving

Current Salary (KWD) *

Expected Salary *

Covering letter (Optional)

Upload CV (in English, PDF or Word Forrmat)

UPLOAD YOUR FILE

Additional Documents

UPLOAD YOUR FILE

How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral

By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time.

Email me a copy of this application Email me a copy of this application

#J-18808-Ljbffr

Job Responsibilities

Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls (i.e., greeting and being polite). Analyze the type of call and ensure proper understanding of the customer need, taking necessary actions based on the need. Acknowledge, act, and respond to any emails received for the customer care team in a timely manner. Promote COMPANY services, provide rates (cash), and sell COMPANY products and services for incoming inquiries. Forward any potential leads to the sales administrator. Arrange for pick-up bookings via CORE. Arrange for all RPI bookings from local BH customers and other COMPANY offices as per the standard RPI booking process. Prepare job cards for all inbound requests via partner network and forward them to Finance on a daily/weekly basis. Handle inquiries regarding shipment status, tracking, and updating customers with information about their shipments. Open tickets in case of any service failures and monitor for resolution and closure of tickets. Handle all incoming tickets for the CS team as assigned. Coordinate with other departments, reassign, resolve, and close tickets as per COMPANY standards and timelines. Handle all customer complaints. Receive, log, coordinate, prepare necessary documents, escalate, open tickets, and resolve all customer complaints depending on the severity, type of complaint, and as per COMPANY guidelines on standard complaint handling processes. Coordinate with customers, prepare, and forward any claim documents to the relevant department as per the claim process. Coordinate and facilitate any investigation for lost or damaged shipments with customers and/or any other COMPANY internal departments. Ensure all customer service reports and data are provided to the Supervisor/Manager on time and as per set deadlines. Ensure all customer service-related documents are retained, filed, and archived as per COMPANY standards. Perform any other assignments as required/requested by your supervisor or manager.

#J-18808-Ljbffr

WORKING HOURS 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work) CLOSING DATE Role Description

This is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City.The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer service on a day-to-day basis. JOB RESPONSIBILITIES

Key Responsibilities

Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently. Provide customers with accurate information at all times. Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time. Create complaint tickets correctly and in adherence with policies and procedures. Update the database with the most recent customer information. Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectivelyand escalate cases to superiors if necessary. Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered. Escalate cases that require intervention by the Call Service Manager. Assist colleagues and foster an environment of teamwork and collaboration. Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification. Participates in project work where applicable. JOB REQUIREMENTS

Age:

Between 25-30 FEMALE Education:

A diploma, University degree, or Bachelor’s Degree in Business Administration or Marketing is preferable. Experience:

Minimum 2-4 years in a similar position or related to business. Relevant Experience: 0-2 years of experience in the automotive industry. Competency & Skills:

Prior experience in a customer service role Bilingual (Fluency in Arabic and English languages) Willing to work two shifts Customer-focused Service, Telephone Manners, and Customer Support skills Strong communication and interpersonal abilities Problem-solving skills and ability to adapt to various situations Previous experience in a customer service role Knowledge of luxury automotive brands is a plus BENEFITS

APPLY

Position Applying For * Executive Secretary Accountant Office Boy Sales Manager Sales Executive Warranty Administrator Receptionist Marketing Manager Digital Marketing Executive Graphics Designer Social Media Executive Service Manager Service Advisor Auto Technician Auto Painter Auto Denter Quality Controller-Road Tester Team Leader - Service Customer Service Advisor Public Relation Officer Diagnostic Auto Technician PERSONAL INFORMATION

First name * Last name * Phone Number (+965) * Email - (ex. ) * Nationality * Age * Gender * Male Female Do you have a Bachelor's Degree / Equivalent in Relevant field? * Yes No Educational Details - (ex. Bachelors In Business Administration) * RESIDENCY STATUS

Country of Residence * Are you currently in Kuwait? * Yes No Passport Number * Passport Validity (DD/MM/YYY * Do you have a Valid Kuwaiti Driving License EMPLOYEMENT INFORMATION

Current - Past Employer * Current Position * Reason for Leaving Current Salary (KWD) * Expected Salary * Covering letter (Optional) Upload CV (in English, PDF or Word Forrmat) UPLOAD YOUR FILE Additional Documents UPLOAD YOUR FILE How did you hear about us? * LinkedIn Al-Zayani Career Website Social Media Job Boards Referral By clicking the submit button below, I certify that all the information I provided on this application is accurate and true to my best understanding.I understand that if any false information, omissions, or misrepresentations are found, my application will be rejected, and if Al-Zayani employs me, my employment will be terminated at any time.I also understand and agree to follow the company policies and procedures and that the terms and conditions of my employment can be changed, with or without prior notice, by the company at any time. Email me a copy of this application Email me a copy of this application

#J-18808-Ljbffr

**المسمى الوظيفي**:
نحن شركة رائدة في مجال منتجات اللحوم مقرها في الكويت نبحث عن ممثل خدمة عملاء شغوف بعمله، عربي الجنسية ويتحدث الإنجليزية أيضًا، يتصف بالمسؤولية ويحب التفاعل مع العملاء لحل المشكلات التي تواجههم. لديه خلفية قوية في استخدام Odoo ERP مثل تطبيقات أودو الخاصة بـ (المشتريات، المبيعات، نقاط البيع، المخزون، التجارة الإلكترونية، المحاسبة)

ستكون مسؤولاً عن التواصل مع عملائنا باللغتين العربية والإنجليزية لمساعدتهم على تصفح منتجاتنا المتنوعة، وأيضاً حل مشكلات الطلبات الخاصة بهم والاستماع إلى شكواهم بحرص واهتمام.

**المسؤوليات**:

- التواصل الفعال مع العملاء عبر الهاتف والبريد الإلكتروني والدردشة الحية مع الحرص على التحدث بنبرة مهذبة ومناسبة.
- إدارة طلبات العملاء عبر لوحة التحكم المخصصة.
- الإجابة على الأسئلة المتعلقة بمنتجات اللحوم لدينا، وأسعارها، ومعلومات التسليم، وتوافرها.
- مساعدة العملاء في إكمال عملية الطلب وإصلاح المشكلات المتعلقة بحساباتهم.
- ترويج واقتراح المنتجات وفقا لاحتياجات العملاء لتحسين المبيعات.
- التأكد من أسلوب مهذب ومناسب أثناء التواصل مع العملاء.

**المؤهلات**:

- 2-3 سنوات من الخبرة العملية.
- التحدث عبر الهاتف بلباقة وإتقان اللغة الإنجليزية شفاهة وكتابة بشكل ممتاز.
- القدرة على القيام بمهام متعددة، وتنظيم، وتحديد أولويات العمل دون التأثير على الجودة.
- درجة البكالوريوس في أي مجال ذي صلة.
- الكفاءة في التواصل بشكل فعال مع مختلف عملائنا.

إذا كنت فردًا متميزاً وتتطلع إلى السفر إلى الكويت لتكون جزءًا من فريقنا وتمتلك المهارات والمتطلبات المطلوبة، فنحن نشجعك على التقدم للإنضمام إلى عائلتنا.
- ___
**Job description**

You will be responsible for communicating with our customers in Arabic & English. guiding them to navigate through our diverse meat products, resolve their ordering issues, and kindly listen to their complaints.

**Responsibilities**:

- Manage order processing via the dedicated dashboard.
- Provide knowledgeable answers to questions regarding our meat products, their prices, delivery info, and availability.
- Assist customers in completing the ordering process and fix issues related to their accounts.
- Promoting and suggesting products according to customer needs to optimize sales.
- Ensure a polite and suitable tone while communicating with customers.

**Qualifications**:

- 2 - 3 years of relevant work experience.
- Excellent telephone etiquette and excellent English verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- Bachelor's degree in any related field.
- Proficiency in communicating effectively with our diverse client base.

نوع الوظيفة: دوام كامل

الخبرة:

- استخدام Odoo ERP: سنة واحدة (مفضل)

الرغبة في السفر:

- 100% (مفضل)