79 Retail Staff jobs in Farwaniya

Come Join The World’s Most International Company

DHL Express has anopening for a Retail Supervisor in Kuwait . In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.

As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL’s products and value-added services.

Key Responsibilities:

• Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards.
• Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency.
• Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets.
• Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment.
• Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives.
• Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement.
• Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity.
• Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits.
• Cultivating retail partnerships to enhance market presence.
• Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities.
• Promote a proactive work environment that encourages teamwork and optimal performance.
• Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance.
• Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
• Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols.
• Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries.
• Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues.
• Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.
  
  
  

Qualifications & Requirements:

• Bachelor’s Degree or equivalent experience/qualification.
• Minimum of 3-4 years of experience in retail sales role.
• Strong people management and coaching skills.
• Strong mathematical and analytical skills .

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Burjline Builders Get AI-powered advice on this job and more exclusive features. Come Join The World’s Most International Company

DHL Express has anopening for a Retail Supervisor in Kuwait . In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.

As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL’s products and value-added services.

Key Responsibilities:

Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards. Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency. Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets. Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment. Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives. Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement. Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity. Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits. Cultivating retail partnerships to enhance market presence. Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities. Promote a proactive work environment that encourages teamwork and optimal performance. Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance. Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence. Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols. Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries. Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues. Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.

Qualifications & Requirements:

Bachelor’s Degree or equivalent experience/qualification. Minimum of 3-4 years of experience in retail sales role. Strong people management and coaching skills. Strong mathematical and analytical skills .

Job Id: n/q1qFtDDNtP4XBHsAJqpj5m+QeuJ3uUPRwGk0P8qERhmI6V/+WYBmv09yuPymySfb4WAp/TQ1UG333HiwTO8L4rtTqluVW7FqKyq9fyjfrHr+8g/tAvmit9yCik2cq6+nhIDDLeWFqMBzqPVBaKsjqIoirjnab4hY6NsVTZkRI/7/eoGwviJB4G9uW6cWdsx5G7D0bUZAGdJKccTfQUk8/BODjWghwJ9q18XVKahnZV+WPm5tXc1ldEK/RUdnUD3A== Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Construction Referrals increase your chances of interviewing at Burjline Builders by 2x Sign in to set job alerts for “Retail Sales Supervisor” roles.

Kuwait City Metropolitan Area 13 hours ago Kuwait City Metropolitan Area 1 month ago Sales Manager and Travel Agent Job In Kuwait

Embedded IoT / Edge Solutions Sales Representative, Manager and Director

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Join to apply for the

Retail Sales Supervisor

role at

DHL Express Join to apply for the

Retail Sales Supervisor

role at

DHL Express Come Join The World’s Most International Company

DHL Express has anopening for a Retail Supervisor in Kuwait . In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.

As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL’s products and value-added services.

Key Responsibilities:

Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards. Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency. Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets. Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment. Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives. Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement. Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity. Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits. Cultivating retail partnerships to enhance market presence. Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities. Promote a proactive work environment that encourages teamwork and optimal performance. Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance. Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence. Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols. Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries. Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues. Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.

Qualifications & Requirements:

Bachelor’s Degree or equivalent experience/qualification. Minimum of 3-4 years of experience in retail sales role. Strong people management and coaching skills. Strong mathematical and analytical skills .

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at DHL Express by 2x Sign in to set job alerts for “Retail Sales Supervisor” roles.

Urgently Hiring: Store Incharge & Reception Sales Execuive

Digital Sales Manager - Kuwait and Qatar

Embedded IoT / Edge Solutions Sales Representative, Manager and Director

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Come Join The World’s Most International Company

DHL Express has anopening for a Retail Supervisor in Kuwait . In this role, you will contribute to the success of the business by delivering exceptional customer service and ensuring all customer needs are met efficiently and professionally. Join us in our mission to create the best day, every day.

As a Retail Supervisor, you will be responsible for overseeing the performance of your team, monitoring daily activities, and maintaining consistently high standards of service and customer experience. You will also be tasked with achieving revenue and shipment targets by coaching your team to effectively promote and sell DHL’s products and value-added services.

Key Responsibilities:

Lead and manage the retail team, ensuring consistent delivery of excellent customer service and adherence to company standards. Oversee daily retail operations, including shipment processing, customer inquiries, and sales activities to achieve operational efficiency. Monitor team performance, providing coaching, training, and motivation to meet or exceed revenue and service targets. Ensure compliance with company policies, safety protocols, and operational procedures to maintain a secure and productive work environment. Collaborate with cross-functional teams, including operations, Finance, and marketing, to align retail activities with overall business objectives. Analyze sales and performance data, preparing reports to identify trends and opportunities for improvement. Drive continuous improvement initiatives to optimize customer experience, operational efficiency, and team productivity. Foster and maintain long-term business relationships with existing and new customers, including mall management, to ensure mutual benefits. Cultivating retail partnerships to enhance market presence. Strong understanding of digital partnerships with the capability to identify and leverage new growth opportunities. Promote a proactive work environment that encourages teamwork and optimal performance. Deliver a high level of customer service, recognizing that all walk-in customers require urgent and immediate assistance. Address and resolve customer complaints promptly, implementing corrective actions to prevent recurrence. Adhere to Service Point procedures outlined in the GSOP, ensuring compliance with all operational and safety protocols. Maintain comprehensive knowledge of all DHL departments, network, products, and services to provide your team with accurate information on pricing, transit times, customs processes, security protocols, and sales inquiries. Execute product strategies, review pricing policies, monitor sales and revenue performance, and collaborate with operational staff to resolve customer needs and issues. Ensure Service Points are equipped with the necessary supplies, equipment, and technology, continuously seeking opportunities to enhance the customer experience.

Qualifications & Requirements:

Bachelor’s Degree or equivalent experience/qualification. Minimum of 3-4 years of experience in retail sales role. Strong people management and coaching skills. Strong mathematical and analytical skills .

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**Job description**
- Greeting customers, responding to questions, improving engagement with our merchandise and providing outstanding customer service.
- Operating our cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.

**Salary**: KD300.00 - KD350.00 per month

**Salary**: KD300.000 - KD350.000 per month

Ability to commute/relocate:

- Kuwait City: Reliably commute or planning to relocate before starting work (preferred)

IPEKYOL GROUP has played a major and important role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands.

Mission; “To provide women with a fashion experience that makes them feel special”,

Vision; “To be a global fashion player that makes a difference with innovative solutions, adds value to the society in which it exists by understanding the expectations and needs of the new world women in the best way, with great desire and belief.”

We want to meet and grow together with talents who want to be in fashion.

We know; WE ARE STRONGER TOGETHER!

We are looking for a teammate for the " Senior Sales Specialist ” position at IPEKYOL Store in Kuwait.

JOB DESCRIPTION

• Greet customers, offer assistance and serve them in order to ensure their need are answered in a timely manner and in compliance with quality and customer service standards.
• Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable.
• Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times.
• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
• Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
• Up-sell and cross-sell products and services in order to reach hourly and daily sales target.
• Inform Department Manager of unavailable and nonperforming products.
• Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.

Qualifications

• Fluency both in English and Arabic
• Minimum 3 years of relevant experience in fashion/retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to work flexible hours, including evenings and weekends.
• Strong team player

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Sales, Customer Service, and Consulting
• Industries Retail and Retail Apparel and Fashion

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Jewellery Salesman/Saleswoman wanted in Fahaheel Salesman with experience in selling watches required for a watch shop in Fahaheel Hiring: Experienced Tire Salesman (Jahra) Driver Cum Salesman – Building Materials Embedded IoT / Edge Solutions Sales Representative, Manager and Director

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IPEKYOL GROUP has played a major and important role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands. Mission; “To provide women with a fashion experience that makes them feel special”, Vision; “To be a global fashion player that makes a difference with innovative solutions, adds value to the society in which it exists by understanding the expectations and needs of the new world women in the best way, with great desire and belief.” We want to meet and grow together with talents who want to be in fashion. We know; WE ARE STRONGER TOGETHER! We are looking for a teammate for the " Senior Sales Specialist ” position at IPEKYOL Store in Kuwait. JOB DESCRIPTION Greet customers, offer assistance and serve them in order to ensure their need are answered in a timely manner and in compliance with quality and customer service standards. Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable. Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times. Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss. Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed. Up-sell and cross-sell products and services in order to reach hourly and daily sales target. Inform Department Manager of unavailable and nonperforming products. Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations. Qualifications Fluency both in English and Arabic Minimum 3 years of relevant experience in fashion/retail Self-motivation with positive attitude and professional selling techniques Good customers focus with strong presentation, interpersonal and communication skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Ability to work flexible hours, including evenings and weekends. Strong team player Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Job function Sales, Customer Service, and Consulting Industries Retail and Retail Apparel and Fashion Referrals increase your chances of interviewing at IPEKYOL GROUP by 2x Get notified about new Sales Specialist jobs in

Kuwait City Metropolitan Area . Jewellery Salesman/Saleswoman wanted in Fahaheel

Salesman with experience in selling watches required for a watch shop in Fahaheel

Hiring: Experienced Tire Salesman (Jahra)

Driver Cum Salesman – Building Materials

Embedded IoT / Edge Solutions Sales Representative, Manager and Director

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Are you a visionary leader ready to drive our company's success to new heights? We are looking for an exceptional individual to join our team as

Brand Manager

in Kuwait. In this key role, you will be responsible for overseeing and managing all aspects of the company's operations within the country. We are seeking a visionary leader with a sharp attention to detail, outstanding leadership capabilities, and the ability to collaborate effectively with Heads of Departments and other stakeholders. As a vital member of our leadership team, you will play a crucial role in shaping our operations, driving growth, and leading a talented team toward achieving our ambitious objectives. Key Responsibilities: Strategic Responsibilities: Support the development and implementation of the retail business and brand portfolio strategy. Present weekly, monthly, and quarterly business review reports with recommendations for performance improvement. Prepare and refine the overall budget, including sales budget and forecast. Monitor cost-to-revenue ratios to control expenses. Ensure the brands' image, standards, and guidelines are maintained across all stores. Continually identify opportunities to improve the business of existing accounts and propose new ones within assigned malls and areas of responsibility. Gather market intelligence and provide feedback to the retail committee to stay ahead of competition and gain market share. Functional Responsibilities: Sales: Maximize sales in all stores and kiosks through coaching and performance management of store teams. Review sales improvement practices, plans, and initiatives to identify additional opportunities for increasing sales. Review sales budget and propose incentive plans. Ensure timely handling and communication of issues, ideas, and recommendations from stores. Plan and execute motivational activities to engage the team and achieve financial objectives. Cost Control: Monitor, review, and control costs, including manpower, marketing, and operational expenses. Establish processes and controls to minimize stock loss. Marketing: Develop the annual marketing plan in line with the brands' and commercial strategy. Ensure implementation of promotional activities and directives across stores. Monitor campaign execution and provide feedback for improvements. Stay updated on market trends and competitor activities. Conduct market research to determine market requirements and review marketing channels. Operations: Establish processes, workflows, and procedures to ensure quality in retail outlets. Conduct regular store visits to monitor performance, staffing levels, customer service, and cleanliness. Supervise and drive turnaround in performance for low-performing outlets and brands. Maintain partner relations with shopping malls, retailers, and distributors. Develop the retail network through communication and relationship building. Manage general management services such as legal, license renewals, financial audits, tax filing, labor law implementations, employee visas, warehouse, and office management. Stock Management: Coordinate with the warehouse and perfume factory for product supply based on sales volume. Collaborate with the purchase and warehouse functions for accurate and timely distribution. Implement policies on product handling and loss prevention. Manage stock and distribution in the assigned territory. Training: Develop and maintain the highest standards of brand training. Cascade brand philosophy, product knowledge, and new launch information to retail teams. Develop area managers and provide on-the-floor coaching for supervisors and their teams. People Development: Develop innovative teams and guide them to perform at their optimal potential. Conduct performance evaluations and promote ongoing training and development. Provide leadership and a channel for escalations. Communicate organizational changes and facilitate effective change management. Compliance and Legal Matters: Ensure compliance with local regulations, labour laws, and retail industry standards. Address any legal or compliance issues promptly and proactively. Store Openings, Relocations & Revamping: Collaborate with brand teams to develop and execute comprehensive plans for new store openings. Develop and execute plans for new store openings, including site selection, lease negotiations, and store launch activities. Develop relocation strategies to minimize disruption to operations and ensure a smooth transition. Analyze store performance and customer feedback to identify areas for improvement and revamping opportunities. Provide guidance and support to the store management team during the opening, relocation & revamping process. Qualifications and Experience: Bachelor's degree in business administration, Retail Management or a related field (MBA preferred). Proven experience in senior management within the beauty or retail industry. Demonstrated track record of achieving sales targets and driving business growth. Familiarity with both online and offline retail channels.

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Greeting and welcoming customers who visit the COMPANY retail center. Communicate with customers, understand their needs, propose the right product, and provide the price of service. Prepare Airway bills and invoices for packages as per the COMPANY standard airway bill creation procedures. Ensure proper packaging, weighing the package, labeling, and inspecting the contents to ensure that they are not restricted or prohibited for the mode of transportation. Ensure customers are updated on COMPANY liability of carriage and/or insurance offered/sold to the customer. Understand and abide by the retail discounting policy and maintain proper approvals and records for any additional discounts offered. Ensure cash and card payments are processed, and receipts are raised and given to customers. Ensure daily cash collected is remitted to finance on a daily basis. Prepare necessary manifests for any shipments received/handover from/to the operation/courier. Deliver hold-at-location shipments to customers. Verify the identity of the customer receiving the package with the details mentioned on the airway bill; a copy of identification must be retained and filed. Ensure proof of delivery (POD) is physically signed and other information is properly filled by the receiver of every shipment delivered from retail. Ensure proper filing of all retail documents as per COMPANY procedures and maintain all file registers and archiving as per policy. Ensure all HAL shipments are scanned daily and are moved as per day trays or racks. Ensure scan compliance is maintained as per standards by having all appropriate scans performed at the retail center (Proof of Pick up, HAL, re-route, refused, RTS, comments, retail PMX, etc.). Ensure necessary retail supplies are maintained and ordered as per the minimum and maximum levels. Ensure any marketing or retail promotions are displayed and promoted to walk-in customers as per guidelines provided. Ensure to provide any daily, weekly, or monthly reports assigned in a timely manner. Ensure cross-selling or upselling products and services to achieve the retail cash targets. Ensure all retail equipment is carefully handled and in working condition at all times; any equipment failures need to be reported, and repairs or replacements need to be coordinated in a timely manner. Accommodate, log, and/or escalate customer complaints to the relevant departments and ensure customer satisfaction. Handle all retail tickets and ensure closure of tickets with resolutions as per set standards and targets. Ensure cleanliness, safety, and security of the retail at all times. Report any incidents at the retail to the immediate supervisor and prepare the incident report. Perform any other assignments as required/requested by your supervisor or manager.

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