79 Retail jobs in Kuwait

Field:

Business and Consumer Sales

Contract Type:

Full Time - Permanent

Location:

Closing Date:

30-Jun-2025

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

To manage a set of shops Value Added Retail - VAR/ VAR+, to achieve postpaid sales targets (SS & LS) through the assigned geography and generate revenue a month-on-month basis and to continuously engage these channels to bring the best output.

To own and drive the respective shops/VAR+ for reaching the individual sales targets.

To ensure the channel is updated with the latest information on products /offers and is communicating the same to customers effectively.

Ensure that an adequate amount of time is spend in the market by visiting the channels / VAR+ assigned under them and create excellent relationship. (on daily basis as per route plan assigned)

To demand an exclusive person to support postpaid sales conversion, train them & ensure they are compensated adequately by the channel

Daily visits with QR check-in. 100% implementation of KYC rules without any mismatch or delay across all acquisitions

Driving sales KPIs like Gross Add, daily target ach, lead generation and achieving weekly & Monthly targets.

Ensuring Ooredoo Brand visibility by displaying BTL materials @ VAR / VAR+ shops

Ensure that his team reconcile their stocks and cash deposit on a daily basis.

Submit daily market feedback according to the weekly market visit plan.

To be proactive and take actions and provide leading indicators to management for taking quick decision.

Proactively manage and motivate VAR/VAR+ Channel team (Including channel owner) to be highly productive and results oriented to ensure that the staff deliver the optimum and agreed level of contribution to Phono revenue and strategy.

Work in accordance with the guidelines set by Ooredoo policies.

Improve team performance through ongoing recommendation on training and coaching.

To provide continuous communication by participation in regular team meetings, events and preparation of requested reports.

Share knowledge and expertise with peers and team.

To be proactive in handling market related pressures & manage the shops to reach the objective/targets

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Effective implementation of process and procedure set for the department, ensuring it meets the objectives and plans

Diploma degree in business administration or similar discipline from recognized institution.

Minimum 2+ years’ experience in relevant field. Requires candidates who has previous experience in FMCG or retail market, Handling sales channels, hardcore sales and ability to take pressure

Intensive knowledge of local market condition and areas.

Good in English; written and spoken.

Creative, innovative mind-set and leadership personality.

MS office skills.

Job Overview

We are seeking a motivated and results-oriented E-Commerce Category Manager to oversee and expand our online categories, including Electronics, Perfumes, and Smart Gadgets . The ideal candidate will be responsible for driving category performance, maximizing profitability, and ensuring a seamless customer experience across online marketplaces and retail platforms.

• Manage both topline and bottom-line performance (P&L), including product returns and inventory mix.
• Negotiate vendor agreements and build strong partnerships with suppliers and brands.
• Collaborate with merchandising and marketing teams on promotional planning and campaigns to boost traffic and conversions.
• Oversee product selection, pricing accuracy, and advertising across paid online channels and social media.
• Develop and implement Joint Business Plans with key brands and suppliers to ensure category growth.
• Optimize website layout and taxonomy to enhance customer navigation and shopping experience.
• Monitor the product lifecycle, making proactive decisions to seize opportunities and reduce risks.
• Forecast market trends, plan stock levels, and track category performance.
• Conduct competitive and consumer analysis to identify growth opportunities and drive market share.
• Define and execute the pricing strategy and product assortment for maximum profitability.
• Ensure high customer satisfaction through continuous monitoring of NPS scores, delivery times, and product quality.

• Proven experience in E-Commerce Category Management.
• Experience across marketplaces and retail environments.
• Strong analytical, negotiation, and vendor management skills.
• Excellent organizational and communication abilities.
• Bilingual proficiency in Arabic and English is a must.

VAM Systems is currently looking for QA for our Bahrain operations with the following skillsets and terms & conditions: (Bahraini only)

1. Bachelor’s/University degree in IT/Business management or equivalent experience
2. ISTQB certification is valued
3. Arabic is an added advantage

1. 2-3 years’ experience in business analysis and web application development.
2. Prior experience in QA and testing, preferably with scrum team
3. Understanding of Agile/Scrum methodology and how QA functions within it
4. Good database management and queries
5. Ability to analyze and think quickly and to resolve conflict
6. Experience with successful Agile techniques
7. Ability to work with and lead a team
8. Strong communication, interpersonal and mentoring skills
9. Ability to adapt to a changing environment
10. Self-motivation and ability to stay focused in the middle of distraction
11. Professional experience with QA tools, requirements management tools, issue tracking tools e.g., Jira

1. Experience and comfort with Agile methodologies
2. Ability to understand the documentation requirements of requests and problems
3. Project management skills to lead successful projects
4. Understand integration and system testing methodology
5. Ability to define and analyze user requirements proactively
6. Ability to decide a reasonable plan based on different project types and required efforts for it

1. Bahraini candidates only need to apply
2. Joining time frame: (15 - 30 days)

The selected candidates shall join with one of our leading organizations in Bahrain.

Interested candidates can apply with your CV to arathy.
WA

VAM Systems is a Business Consulting, IT Solutions and Services company.

Field: Business and Consumer Sales

Contract Type: Full Time - Permanent

Location: Kuwait

Closing Date: 23-Jul-2025

Ooredoo is a dynamic telecommunications organization operating in 17 countries across the Middle East, North Africa (MENA), and Asia, serving over 68 million customers. In Kuwait, we employ about 1,000 talented individuals committed to providing world-class communication services.

Sell Ooredoo products and services, ensure customer satisfaction, and foster loyalty.

Meet sales targets set by management.

• Participate in departmental meetings and contribute to communication plans.
• Maintain inventory and store supplies, ensuring stock levels are adequate.
• Greet customers proactively and assist in fulfilling their needs.
• Follow procedures for activating lines and services, including customer onboarding and KYC processes.
• Upsell products and promote digital platforms.
• Provide excellent customer service to achieve high satisfaction scores.
• Handle cash transactions accurately and ensure proper documentation.
• Report daily cash and credit transactions, ensuring compliance with financial standards.
• Assist in other operational duties as assigned, including supporting branch operations in the absence of the manager.

High School Certificate or equivalent; sales support experience preferred.

• 2-3 years of relevant experience.
• Strong communication and interpersonal skills.
• Proficiency in English and Arabic, both written and verbal.
• Ability to maintain confidentiality.

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Job Description - Shop Manager II (SHO )

Job Description

Shop Manager II (Job Number: SHO )

Description

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.

RESPONSIBILITIES

- Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.

- Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.

- Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.

- Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.

- Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.

- Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.

- Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.

- Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.

- Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.

- Oversee the shop's image and ensures compliance with the brand’s standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.

- Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.

- Specific for Multimedia & Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.

- Specific for Multimedia & Lifestyle: Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.

- Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.

Qualifications

EDUCATION

Bachelor's degree in a related field.

EXPERIENCE

General Experience

Four to six years of experience in the Retail, or a similar role.

Managerial Experience

Two years of experience in a managerial role.

BEHAVIORAL COMPETENCIES

Business Insight

Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends.

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.

Decision Quality

Makes good and timely decisions that keep the organization moving forward. For example, swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.

Drives Results

Consistently achieves results, even under tough circumstances. For example, devotes considerable effort to surpassing goals and achieving the best possible results; goes above and beyond to achieve excellence. Drives ahead with great focus when faced with obstacles and setbacks; maintains productivity and a positive attitude.

Develops Talent

Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.

Values Differences

Recognizes the value that different perspectives and cultures bring to an organization. For example, grasps the uniqueness of each individual and challenges others who use stereotypes. Seeks out opportunities to learn and put into practice ideas from others with different perspectives, backgrounds, etc.

Rebounds from setbacks and adversity when facing difficult situations. For example, skillfully handles disruptions, obstacles, and emotional or stressful situations and nevertheless makes steady progress; seeks insight into the situation, reduces tensions, and finds optimal solutions. Swiftly recovers from significant setbacks.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

We are looking for a skilled Retail Operations Supervisor with 3–5 years of experience in handling day-to-day operations for a company dealing with online orders and retail distribution.

• Experience in managing stock (warehouse & store levels)
• Order processing (in/out), tracking, and delivery coordination
• Following up with drivers and sales representatives
• Monitoring store stock and scheduling reorders
• Strong communication & organizational skills
• Previous experience in retail, e-commerce, or logistics is a must
• Transferable Visa (Article 18)
• Available in Kuwait

Job Purpose

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, ensuring high standards of customer service, driving sales performance, and supervising staff to achieve company objectives.

• Assist the Store Manager in managing daily store operations to ensure efficiency and profitability.
• Supervise, train, and motivate store staff to deliver excellent customer service.
• Monitor sales performance and implement strategies to achieve targets and KPIs.
• Ensure compliance with company policies, procedures, and standards in merchandising, visual display, and store cleanliness.
• Support inventory management, stock replenishment, and loss prevention measures.
• Handle escalated customer inquiries and resolve issues promptly.
• Assist in preparing staff schedules and managing attendance.
• Provide input on local market trends and customer preferences to improve sales strategies.
• Act as Store Manager in their absence.

• Preferable: immediate joiner
• experience in Home decor and accessories is a plus
• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• 2–4 years of retail experience, with at least 1 year in a supervisory/assistant managerial role.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to drive sales and manage a team effectively.
• Customer-focused with strong problem-solving abilities.
• Flexibility to work shifts, weekends, and holidays as required.
• Proficiency in MS Office and familiarity with POS systems.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, across over 750 stores and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and prioritize our people. We offer flexible, equitable compensation and benefits, including Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off for giving back to global communities.

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

• Bachelors Degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to work in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge

• Quarterly Incentive Bonus Program
• Annual return flight ticket
• Merit eligibility - salary increase based on annual performance review
• Paid Time Off
• 3 Paid Comp Days
• Merchandise Discount
• Medical, Dental, Health and Life Insurance
• Associate Assistance Program - professional and confidential mental and behavioral health counseling
• Carrot Fertility and Adoption
• Headspace mental health and wellness application membership
• Paid Parental and Adoption Leave
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU
• Some of the above benefits can be availed upon completion of the probationary period

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

Company Description

Founded in 2006 by Engineer Meshaal Suleiman Al Shatti, Meshaal Al Shatti & Partner (MSSP) is a leading lifestyle company in Kuwait. As the sole authorized distributor of Swarovski crystals through its stores Crystal House, Bait Hanayen, and Shadow, MSSP has a significant presence in retail. MSSP excels in the F&B industry with renowned brands Zwarah and Keif, with fresh produce supplied by Sinan Farms, owned by Mr. Meshaal Al Shatti. The company's vision is to lead the market with distinctive brands, enhancing lives through innovation and exceptional service.

Role Description

This is a full-time, on-site role for a Marketing Manager (F & B / Women Fashion Retail) located in Kuwait City. The Marketing Manager will be responsible for developing and implementing marketing strategies for F&B and women fashion retail brands. Daily tasks include conducting market research, managing advertising campaigns, coordinating with creative teams, and analyzing marketing performance. The role also involves brand management, content creation, and collaborating with cross-functional teams to achieve business objectives.

Join Meshal Al Shatti & Partners, a growing business group with a diverse portfolio of restaurants, retail concepts, and lifestyle brands — including our very own Swarovski Crystal House and state-of-the-art production facility.

Location and Position

Location: Kuwait city

Position: Marketing Manager

Type: Full-time

Responsibilities

• Develop and implement strategic marketing plans for F&B and retail brands.
• Lead all branding, campaigns, digital marketing, and PR initiatives across the group.
• Manage product launches, promotions, and seasonal campaigns that drive traffic and sales.
• Collaborate with design, operations, and retail teams to maintain a strong, consistent brand image.
• Oversee digital channels and social media presence to ensure creative storytelling and engagement.
• Conduct market analysis, monitor trends, and identify opportunities for brand growth.

Requirements

• Proven experience as a Marketing Manager in F&B, retail, or hospitality industries.
• Strong knowledge of digital marketing, brand strategy, and market positioning.
• Exceptional communication, creativity, and leadership skills.
• Ability to manage multiple brands and projects in a fast-paced environment.
• Bachelor’s degree in Marketing, Business, or related field (MBA preferred).

Benefits

• Work across diverse and fast-growing brands in Kuwait’s dynamic market.
• Be part of a visionary team driving innovation in food, retail, and luxury experiences.
• Competitive package and growth opportunities within the group.

To apply, please email your application to or WhatsApp your CV to .