46 National Business Development Manager jobs in Kuwait City

VAC9654 - Senior Specialist, Strategy & Business Analysis

Field:

Contract Type:

Full Time - Permanent

Location:

Closing Date:

31-Jul-2025

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Purpose

The position entails undertaking project management, analysis, coordination, and is responsible for defining and updating strategies that drive growth for the company along with associated initiatives.

This position will work closely with the Strategy & Business Development unit team and with other divisions in portfolio strategy, financial planning, future trends, new growth opportunities, and competitor analysis.

This position provides a complete range of information and insights support to business managers, including decision support indicators based on targets, actual, assessment etc. to facilitate decision making.

This position will also monitor activities to ensure that they are in line with the agreed Strategy, KPIs, and Business Plan targets and perform various business analysis activities to ensure that Ooredoo Kuwait meets its strategic objectives.

Key Accountabilties & Responsiblities

Support the development and monitoring of the company’s growth strategy and operational excellence based on analysis of industry trends, competitive threats, expansion opportunities and internal performance.

Support the definition of specific, measurable strategic goals for the company.

Support the design of business scaling & revenue growth strategy for Telecom.

Support Strategy & Business Development Director and team members to help set the overall strategic direction of the company, and to design key initiatives including growth strategy and operational excellence

Perform Trends analysis and new growth opportunity / competitor analysis including peers’ performance

Support with business integration & design strategy for revenue increase.

Provide information / trend analysis on emerging global markets.

Analyse commercial trends and performance and interpret them

Assist in the efficient designing / implementation of strategic initiatives.Assist in building, verifying and monitoring Ooredoo Kuwait Business Plan

Assist in building and updating the internal and external environment assessment as part of the strategic cycle

Support the Build-up of the strategic framework and market model and forecastsWork closely with the different teams across the organisation in the support of developing the business strategy and its sets of strategic initiatives.

Support the Business Planning and Strategy Development and cascading business strategy into the operational plans.

Provide reports and presentations for reviews.Deliver analytically rigorous and data-driven insights that assist the company executives in making strategic decisions and drive business prioritisation.

Deliver data-based insights to support actionable strategic direction, corporate prioritisation, and strategy communication (build link with Business intelligence team and finance to get the relevant feed of data and analysis)

Create and manage reporting systems.

Deliver periodic reports on key performance metrics for business parameters.

Set up measures and monitoring mechanisms to regulate and control the Costs initiatives

Conduct regular business and sensitivity analysis and report findings to Department head and leadership

Monitoring, tracking and reporting on the plan KPIs metrics on quarterly basis (and upon significant changes). Updating the plan periodically and report on results.

Analyse market share in value and volume

Analyse competitor activities and their performances

Prepare presentations with inputs and relevant insights to assist the management team in decision making

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications

Bachelor Degree in Business Administration / Management , Economics, Statistics, IT , or any relevant business field

Requirements

3-4 years’ experience with a minimum 3 years’ experience in a related role is mandatory.

Track record in business analysis.

Good knowledge of telecom industry.

Possess financial acumen with the ability to link and correlated between business strategy/initiatives, operational plans and financial performance.

Strong analytical skills and financial modelling capabilities.

Good interpersonal & communication, presentation and facilitation skills.

Ability to communicate with various levels of management.

Ambitious and result driven. Ability to cope with deadlines

Ability to drill-down and perform root-cause analysis

Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities

Highly developed communication and reporting skills (verbal and written) in both Arabic (preferable) & English.

Good background about Mobile technology and industry

Excellent research capabilities and statistical analysis knowledge

Problem Solving & Analytical thinking skills

Concern for Standards/Efficiency

Being Collaborative and Cooperative

Tenacity, Resilience and Self-Management

Work under pressureExcellent computer skills and proven knowledge of data analysis using popular MS products specially Excel and Power Point

Deep insight in Forecasting: Accurate assessment of growth and profit potential

Note: you will be required to attach the following: #J-18808-Ljbffr

VAC9654 - Senior Specialist, Strategy & Business Analysis

Field: Contract Type: Full Time - Permanent Location: Closing Date: 31-Jul-2025 The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world. We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers. In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of. Ooredoo's future is bright, and you can be part of our ongoing success. The Purpose

The position entails undertaking project management, analysis, coordination, and is responsible for defining and updating strategies that drive growth for the company along with associated initiatives. This position will work closely with the Strategy & Business Development unit team and with other divisions in portfolio strategy, financial planning, future trends, new growth opportunities, and competitor analysis. This position provides a complete range of information and insights support to business managers, including decision support indicators based on targets, actual, assessment etc. to facilitate decision making. This position will also monitor activities to ensure that they are in line with the agreed Strategy, KPIs, and Business Plan targets and perform various business analysis activities to ensure that Ooredoo Kuwait meets its strategic objectives. Key Accountabilties & Responsiblities

Support the development and monitoring of the company’s growth strategy and operational excellence based on analysis of industry trends, competitive threats, expansion opportunities and internal performance. Support the definition of specific, measurable strategic goals for the company. Support the design of business scaling & revenue growth strategy for Telecom. Support Strategy & Business Development Director and team members to help set the overall strategic direction of the company, and to design key initiatives including growth strategy and operational excellence Perform Trends analysis and new growth opportunity / competitor analysis including peers’ performance Support with business integration & design strategy for revenue increase. Provide information / trend analysis on emerging global markets. Analyse commercial trends and performance and interpret them Assist in the efficient designing / implementation of strategic initiatives.Assist in building, verifying and monitoring Ooredoo Kuwait Business Plan Assist in building and updating the internal and external environment assessment as part of the strategic cycle Support the Build-up of the strategic framework and market model and forecastsWork closely with the different teams across the organisation in the support of developing the business strategy and its sets of strategic initiatives. Support the Business Planning and Strategy Development and cascading business strategy into the operational plans. Provide reports and presentations for reviews.Deliver analytically rigorous and data-driven insights that assist the company executives in making strategic decisions and drive business prioritisation. Deliver data-based insights to support actionable strategic direction, corporate prioritisation, and strategy communication (build link with Business intelligence team and finance to get the relevant feed of data and analysis) Create and manage reporting systems. Deliver periodic reports on key performance metrics for business parameters. Set up measures and monitoring mechanisms to regulate and control the Costs initiatives Conduct regular business and sensitivity analysis and report findings to Department head and leadership Monitoring, tracking and reporting on the plan KPIs metrics on quarterly basis (and upon significant changes). Updating the plan periodically and report on results. Analyse market share in value and volume Analyse competitor activities and their performances Prepare presentations with inputs and relevant insights to assist the management team in decision making Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications

Bachelor Degree in Business Administration / Management , Economics, Statistics, IT , or any relevant business field Requirements

3-4 years’ experience with a minimum 3 years’ experience in a related role is mandatory. Track record in business analysis. Good knowledge of telecom industry. Possess financial acumen with the ability to link and correlated between business strategy/initiatives, operational plans and financial performance. Strong analytical skills and financial modelling capabilities. Good interpersonal & communication, presentation and facilitation skills. Ability to communicate with various levels of management. Ambitious and result driven. Ability to cope with deadlines Ability to drill-down and perform root-cause analysis Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities Highly developed communication and reporting skills (verbal and written) in both Arabic (preferable) & English. Good background about Mobile technology and industry Excellent research capabilities and statistical analysis knowledge Problem Solving & Analytical thinking skills Concern for Standards/Efficiency Being Collaborative and Cooperative Tenacity, Resilience and Self-Management Work under pressureExcellent computer skills and proven knowledge of data analysis using popular MS products specially Excel and Power Point Deep insight in Forecasting: Accurate assessment of growth and profit potential Note: you will be required to attach the following: #J-18808-Ljbffr

VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

• Support the Account Managers in opening new accounts in system (Account Verification).
• End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
• Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
• Adding/cancelling services for B2B customers.
• Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
• Contact the customer for any unclear requests or unauthorized sender.
• Contact the customer to collect the pending items with SDT.
• Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
• Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
• Provide account summary report when needed to customer or KAM (after investigation if required by customer).
• Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
• Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
• Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
• Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
• Handle MNP complaint for B2B corporates for CPR.
• Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
• Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
• Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
• Handle any future media contacts type like live chat, etc.
• Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
• Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
• Coordinate with KAM and finance on the B2B verification Process.
• Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
• Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
• Remove promotions and pending OCC of promotions upon management approval.
• Respond to all sales requirements and support other departments by responding to all their email/calls.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Other duties as directed by supervisor or other superiors.

Qualifications:

• Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
• 2-3 years of experience based on progression ladder in a similar or related function.
• Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
• Strong customer orientation.
• Good communication, planning and organisational skills.
• Fluency in written and verbal English and Arabic.

Note: You will be required to attach the following:

1. Resume / CV
2. Passport-size photograph

#J-18808-Ljbffr

VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

Support the Account Managers in opening new accounts in system (Account Verification).

End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.

Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.

Adding/cancelling services for B2B customers.

Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).

Contact the customer for any unclear requests or unauthorized sender.

Contact the customer to collect the pending items with SDT.

Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.

Provide customers with contract details, copy of their Offer by coordinating with Archiving team.

Provide account summary report when needed to customer or KAM (after investigation if required by customer).

Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.

Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.

Create users for corporate customers to have access on self-care portal after checking the authority of the customer.

Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.

Handle MNP complaint for B2B corporates for CPR.

Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.

Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.

Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.

Handle any future media contacts type like live chat, etc.

Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.

Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.

Coordinate with KAM and finance on the B2B verification Process.

Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.

Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.

Remove promotions and pending OCC of promotions upon management approval.

Respond to all sales requirements and support other departments by responding to all their email/calls.

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications:

Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.

2-3 years of experience based on progression ladder in a similar or related function.

Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).

Strong customer orientation.

Good communication, planning and organisational skills.

Fluency in written and verbal English and Arabic.

Note:

You will be required to attach the following:

Resume / CV

Passport-size photograph

#J-18808-Ljbffr

Accountant Cum Inventory & Sales Management Required In Salmiya

Featured 8 months ago Accountant Cum Inventory & Sales Management Required In Salmiya. We are looking for a talented and experienced Accountant, Inventory, and Sales Management Professional to join our clothes store in Salmiya, Kuwait. Key Responsibilities: • Manage daily accounting tasks such as invoicing and financial reporting. • Oversee inventory control and guarantee proper stock management. • Monitor and support sales activities to ensure the business runs well. Requirements: • At least two years of relevant experience in accounting, inventory, or sales management. • Fluency in Arabic (spoken) is required. • Valid Kuwait driver’s license. • Excellent organization abilities and attention to detail. If you fit the standards listed above and are interested in this position, please contact us. • Please send your CV to (emailprotected) . Salary: 200–250 KWD We look forward to hearing from you.

#J-18808-Ljbffr

Dar Al Salam Educational Co. WLL | Full time

Business Development Executive

Jleeb Al-Shuyoukh, Kuwait | Posted on 05/28/2022

The Business Development Executive of the Education Management Company (EMC) should provide oversight and direction to the Business Development Department on a variety of business development activities to include proposal development and client relations.

Key Performance Areas

1. Execute the vision, objectives and resources of the Education Management Company (EMC)
2. Attract investors for the various projects of the Education Management Company
3. Develop a complete understanding of the customer segment for development of new schools, educational institutions and services through market surveys and other methods of research.
4. Provide strategic inputs through proposals based on what the market demands
5. Work on Tenders
6. Develop key relationships which can lead to business growth.

#J-18808-Ljbffr

Overview

We are looking for a motivated and persuasive Business Development Executive to join our marketing agency. The role involves identifying potential clients, reaching out via calls and visits, presenting our marketing services, and closing subscription deals. The right candidate should have excellent communication skills, strong sales ability, and a passion for helping businesses grow through digital marketing solutions.

Key Responsibilities

• Identify and qualify potential clients (restaurants, clinics, retail shops, e-commerce, etc.) through calls, visits, and networking.
• Contact decision-makers to explain our marketing services and how they solve their business challenges.
• Schedule and attend client meetings to present proposals, service packages, and pricing.
• Achieve monthly sales targets by closing new client subscriptions.
• Maintain strong relationships with existing and potential clients to encourage renewals and referrals.
• Prepare simple sales reports (calls made, meetings attended, deals closed) for management.
• Represent the agency professionally and act as the first point of contact for new clients.

Skills

Essential Skills

• Proven experience in sales, business development, or client acquisition (marketing / advertising / SaaS sales experience is a plus).
• Strong communication and interpersonal skills (Arabic + English preferred).
• Ability to explain services clearly and tailor pitches to different industries.
• Confident in making outbound calls and meeting clients face-to-face.
• Persuasive negotiation and closing skills.
• Self-motivated with the ability to work independently and hit targets.
• Familiarity with digital marketing services is an advantage.

Other Requirements

• Valid Kuwait driver’s license and ability to travel to client locations.
• Professional appearance and demeanor.
• Bachelor’s degree in Business, Marketing, or related field (preferred, but not always required).

#J-18808-Ljbffr

Job Title: Business Developer – Qawam Center

Location: Kuwait City, Kuwait

Employment Type: Full-time

About Qawam:

Qawam Center is a leading movement therapy and rehabilitation hub committed to delivering measurable, long-term results for our clients. Our work is built on precision, progression, and client accountability. We prioritize high retention and sustainable transformations, ensuring every client reaches and maintains their goals.

Role Overview:

We are seeking a proactive, tech-savvy Business Developer to accelerate Qawam’s growth, strengthen client retention, and ensure a seamless customer journey both in-person and online. This role blends business strategy, operational oversight, and digital sales process optimization — from lead generation and conversion to client follow-up and re-engagement.

Key Responsibilities:

Business Growth & Partnerships

• Identify and pursue high-value partnerships, collaborations, and new market opportunities.

• Develop and implement client acquisition strategies that increase conversion from inquiry to booking.

• Build and maintain relationships with organizations, sports clubs, and medical professionals to expand Qawam’s reach.

Client Retention & Results Tracking

• Work with the operations team to maintain and improve retention rates, especially over critical 60-day and program completion milestones.

• Ensure systems are in place for consistent client follow-up, feedback collection, and reactivation campaigns.

• Monitor and report on key metrics such as retention rate, demand trends, and session utilization.

Digital Sales Process & System Integration

• Oversee the entire online sales funnel — from initial inquiry to confirmation and post-session engagement.

• Ensure smooth integration of booking systems, payment platforms, CRM, email automation, and other digital tools.

• Collaborate with marketing to align online campaigns with operational capacity and growth goals.

Operational Excellence

• Support the smooth day-to-day running of the center, ensuring processes align with Qawam’s client-first, results-driven culture.

• Identify gaps in workflow and implement solutions to improve efficiency and client experience.

• Represent Qawam at events, presentations, and networking opportunities.

Key Performance Indicators (KPIs):

• Client conversion rate from inquiry to booking.

• Retention rate (60-day and program completion benchmarks).

• Monthly and quarterly revenue growth.

• Number and quality of strategic partnerships.

• Lead generation and campaign ROI.

Why Join Qawam?

• Be part of a results-focused, high-performance team.

• Play a pivotal role in scaling one of Kuwait’s most forward-thinking wellness centers.

• Shape the systems and partnerships that will drive Qawam’s future growth.

Skills

Requirements:

• Proven experience in business development, operations, or sales management (preferably in health, wellness, or service sectors).

• Strong understanding of client acquisition, retention strategies, and online sales processes.

• Skilled in CRM platforms, email marketing tools, and digital integrations (e.g., booking + payment + automation tools).

• Excellent communication, negotiation, and organizational skills.

• Fluency in Arabic and English.

Preferred Qualifications:

• Background in a client-focused, results-oriented service industry.

• Experience improving retention and client lifecycle metrics.

• Familiarity with tools like HubSpot, MailChimp, and online booking/payment platforms.

#J-18808-Ljbffr

About the Company

We’re a growing construction company specializing in villa construction, renovations, and fit-outs in Kuwait.

About the Role

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

Responsibilities

• Cultivate strong business relationships with key decision makers
• Find and connect with villa owners, investors, or developers
• Build partnerships with real estate agents, designers, and architects
• Arrange site visits and explain our services to clients
• Follow up and help close deals
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high potential prospects

Qualifications

• Bachelor's degree or equivalent experience in Business
• Sales experience (construction, real estate, or luxury services preferred)
• Local connections are a big plus
• Strong communication skills in Arabic and/or English
• 3+ years' of sales or account management experience

Required Skills

• Sales experience (construction, real estate, or luxury services preferred)
• Local connections are a big plus
• Strong communication skills in Arabic and/or English

Preferred Skills

• 3+ years' of sales or account management experience

Pay range and compensation package

Competitive pay + commission

#J-18808-Ljbffr