74 Indirect Sales jobs in Kuwait City

Responsibilities (Text Only)

Strategy and Planning

- Provides insights, ideas, and recommendations to address immediate and longer-term customer priorities and Microsoft objectives. Contributes to the overall One Microsoft strategy, driving for agreement with account team on Consulting and Partner strategy. Understands the weaknesses and strengths of competitor solutions and footprints and leverages this knowledge in strategy and planning.

- Proactively looks ahead and identifies actions required to develop Consulting opportunities aligned with the account strategy, Microsoft's strategy, and Consulting catalog go-to-market solution plays. Leads Consulting input to account-team planning sessions, follows the common sales and delivery methodology for Microsoft, and provides updates per required account-team governance and rhythms.

Relationship Management

- Owns and maintains customer and partner relationships in agreement with the core account team, influences key decision makers, and leads effective rhythms of connection with stakeholders.

- Builds and maintains relationships with Microsoft decision makers and leaders, leveraging them for customer and partner success.

- Uses insights from the consulting account-delivery team to monitor project status, anticipate issues, and improve customer experience.

- Strengthens relationships with Microsoft partner teams, such as software and customer success teams, and contributes to overall account and solution teams.

Accelerate Cloud Growth

- Maintains up-to-date knowledge of customer priorities, industry trends, and challenges to meet customer needs.

- Connects with industry experts and shares knowledge within the team.

- Uses Microsoft Consulting go-to-market scenarios to promote Microsoft Cloud adoption.

- Identifies and manages strategic cloud opportunities aligned with customer value.

Account Team Orchestration

- Coordinates the consulting-sales relationship with the core account team, ensuring successful account plan execution and a positive customer experience.

Deal Excellence

- Uses customer insights and account team input to confirm BANT (Budget, Authority, Need, Timeline) and advance opportunities.

- Maintains relationships to facilitate contract signing and oversees sales to delivery transition.

- Negotiates terms with executive stakeholders, ensuring alignment and agreement.

Qualifications (Text Only)

8+ years industry sales experience in the commercial or public sector (e.g., Finance, Local Government) OR Bachelor's Degree AND 6+ years industry sales experience in the same sectors.

3+ years consulting solution sales experience.

Sales expertise in Microsoft technologies, focusing on Azure, Cloud Migrations, Infrastructure, Data & AI, Cyber Security, and Business Applications.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. If you need assistance or a reasonable accommodation due to a disability, please send a request via the Accommodation request form. Benefits and perks may vary depending on employment nature and country.

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VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

• Support the Account Managers in opening new accounts in system (Account Verification).
• End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
• Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
• Adding/cancelling services for B2B customers.
• Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
• Contact the customer for any unclear requests or unauthorized sender.
• Contact the customer to collect the pending items with SDT.
• Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
• Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
• Provide account summary report when needed to customer or KAM (after investigation if required by customer).
• Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
• Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
• Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
• Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
• Handle MNP complaint for B2B corporates for CPR.
• Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
• Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
• Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
• Handle any future media contacts type like live chat, etc.
• Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
• Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
• Coordinate with KAM and finance on the B2B verification Process.
• Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
• Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
• Remove promotions and pending OCC of promotions upon management approval.
• Respond to all sales requirements and support other departments by responding to all their email/calls.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Other duties as directed by supervisor or other superiors.

Qualifications:

• Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
• 2-3 years of experience based on progression ladder in a similar or related function.
• Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
• Strong customer orientation.
• Good communication, planning and organisational skills.
• Fluency in written and verbal English and Arabic.

Note: You will be required to attach the following:

1. Resume / CV
2. Passport-size photograph

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VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

Support the Account Managers in opening new accounts in system (Account Verification).

End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.

Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.

Adding/cancelling services for B2B customers.

Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).

Contact the customer for any unclear requests or unauthorized sender.

Contact the customer to collect the pending items with SDT.

Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.

Provide customers with contract details, copy of their Offer by coordinating with Archiving team.

Provide account summary report when needed to customer or KAM (after investigation if required by customer).

Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.

Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.

Create users for corporate customers to have access on self-care portal after checking the authority of the customer.

Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.

Handle MNP complaint for B2B corporates for CPR.

Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.

Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.

Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.

Handle any future media contacts type like live chat, etc.

Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.

Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.

Coordinate with KAM and finance on the B2B verification Process.

Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.

Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.

Remove promotions and pending OCC of promotions upon management approval.

Respond to all sales requirements and support other departments by responding to all their email/calls.

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications:

Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.

2-3 years of experience based on progression ladder in a similar or related function.

Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).

Strong customer orientation.

Good communication, planning and organisational skills.

Fluency in written and verbal English and Arabic.

Note:

You will be required to attach the following:

Resume / CV

Passport-size photograph

#J-18808-Ljbffr

Any Arab National, Any Anglophone National

Any

Vacancy

Job Description

Our positions are open to fresh graduates and individuals with no prior work experience.

We are looking for proactive, customer-focused individuals who are eager to engage in sales work to join our team. This role requires building customer relationships, understanding customer needs, driving store sign-ups in a highly competitive market, and executing the company's operational strategies.

Desired Candidate Profile

Key Responsibilities:

• Identify and reach out to potential customers through various channels (offline visits, phone calls, emails, social media, etc.).
• Effectively demonstrate the advantages of partnering with Keeta to potential clients.
• Build and maintain long-term relationships with customers by providing excellent service and support.
• Collaborate with the sales team to achieve company goals and objectives.
• Track and report information on potential clients, business opportunities, and market trends.
• Attend training sessions to enhance product knowledge and sales skills.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field (preferred but not mandatory).
• Graduated within the last three years.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Self-motivated and results-oriented.
• Proficiency in CRM software and Microsoft Office Suite is a plus.

What We Offer:

• Competitive salary plus performance bonuses.
• Career development opportunities and growth potential.
• Comprehensive training programs and mentorship.
• A positive, team-oriented work environment

Employment Type

Full Time

Company Industry

• Restaurants
• Catering
• Food Services

Department / Functional Area

• Business Development

Keywords

• Business Development
• Sales And Marketing Specialist

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

People Looking for Business Development Specialist Jobs also searched #J-18808-Ljbffr

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Our client is hiring a Business Development Executive for a leading logistics company in Kuwait. You ll be responsible for driving new business wins and growing market share through cold outreach, strong client presentations, and CRM-driven engagement. Responsibilities: Generate leads via calls, email, and networking Present tailored logistics solutions Build long-term relationships Track KPIs and maintain CRM data Convert leads to business wins Requirements: 2 4 years in B2B sales CRM experience (Salesforce/HubSpot) Cold calling and outreach skills Strong communication and negotiation skills Fluent in English (Arabic is a plus) This is a confidential search conducted by JOH Partners. Interested candidates should apply directly to our team for a confidential discussion."/

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

People Looking for Business Development Executive Jobs also searched #J-18808-Ljbffr

Our client is hiring a

Business Development Executive

for a leading logistics company in Kuwait. You’ll be responsible for driving new business wins and growing market share through cold outreach, strong client presentations, and CRM-driven engagement. Responsibilities: ·

Generate leads via calls, email, and networking

·

Present tailored logistics solutions

·

Build long-term relationships

·

Track KPIs and maintain CRM data

·

Convert leads to business wins

Requirements: ·

2–4 years in B2B sales

·

CRM experience (Salesforce/HubSpot)

·

Cold calling and outreach skills

·

Strong communication and negotiation skills

·

Fluent in English (Arabic is a plus)

This is a confidential search conducted by

JOH Partners . Interested candidates should apply directly to our team for a confidential discussion. #J-18808-Ljbffr

Bachelor of Business Administration(Management)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
Our client is hiring a Business Development Executive for a leading logistics company in Kuwait. You ll be responsible for driving new business wins and growing market share through cold outreach, strong client presentations, and CRM-driven engagement. Responsibilities: Generate leads via calls, email, and networking Present tailored logistics solutions Build long-term relationships Track KPIs and maintain CRM data Convert leads to business wins Requirements: 2 4 years in B2B sales CRM experience (Salesforce/HubSpot) Cold calling and outreach skills Strong communication and negotiation skills Fluent in English (Arabic is a plus) This is a confidential search conducted by JOH Partners. Interested candidates should apply directly to our team for a confidential discussion."/
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
People Looking for Business Development Executive Jobs also searched
#J-18808-Ljbffr

Any Arab National, Any Anglophone National Any Vacancy Job Description Our positions are open to fresh graduates and individuals with no prior work experience. We are looking for proactive, customer-focused individuals who are eager to engage in sales work to join our team. This role requires building customer relationships, understanding customer needs, driving store sign-ups in a highly competitive market, and executing the company's operational strategies. Desired Candidate Profile Key Responsibilities: Identify and reach out to potential customers through various channels (offline visits, phone calls, emails, social media, etc.). Effectively demonstrate the advantages of partnering with Keeta to potential clients. Build and maintain long-term relationships with customers by providing excellent service and support. Collaborate with the sales team to achieve company goals and objectives. Track and report information on potential clients, business opportunities, and market trends. Attend training sessions to enhance product knowledge and sales skills. Requirements: Bachelor’s degree in Business, Marketing, or a related field (preferred but not mandatory). Graduated within the last three years. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Self-motivated and results-oriented. Proficiency in CRM software and Microsoft Office Suite is a plus. What We Offer: Competitive salary plus performance bonuses. Career development opportunities and growth potential. Comprehensive training programs and mentorship. A positive, team-oriented work environment Employment Type Full Time

Company Industry Restaurants Catering Food Services Department / Functional Area Business Development Keywords Business Development Sales And Marketing Specialist Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for Business Development Specialist Jobs also searched #J-18808-Ljbffr

**Business Development Manager**

**Courier/ Logistics/ Express/ Last Mile/ Warehousing**

Job Purpose:
Identify new business opportunities through developing existing and new business accounts. Maintain an active new business prospect listing to approach and present to the company. Undertake new business sales calls to win new business. Develop financial supporting data and process data for potential and existing business wins. Responsible for maintaining existing customer database through regular sales visits.

Education and Certification

Bachelor’s degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred.

Knowledge and Skills
- Experience with CRM software (Hubspot)
- Excellent negotiator with the ability to persuade, motivate and influence
- Confidence in undertaking presentations to a vast number of people
- Analytic skills to review both financial and operational data
- Proven Negotiation Skills complied with the ability to close business wins
- Customer-oriented & team player
- Able to use MS Office (Excel) for analyzing spreadsheets and charts
- Good time management techniques
- Good understanding of financial planning
- Excellent reporting abilities
- Experience Courier / Last-mile / Logistics / Express / Supply Chain / FTL / LTL

Experience
- At least 5+ years of proven work experience as a Business Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales techniques (including cold calls)
- Track record of achieving sales quotas
- Experience Courier / Last-mile / Logistics / Express / Supply Chain / FTL / LTL

Elite Co is an equal opportunity employer that is committed to diversity, that individual talent has unique abilities, and we value our differences. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by the applicable law.

**Salary**: KD1,200.000 - KD1,500.000 per month

Ability to commute/relocate:

- Kuwait City: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is the biggest deal you have closed last year? What made you close the deal?

**Education**:

- Bachelor's (required)

**Experience**:

- Logistics Management: 4 years (required)
- Business Development: 5 years (required)
- Kuwait: 5 years (required)
- GCC: 5 years (required)