39 Head Of Operations Benelux jobs in Kuwait

Additional Information

Job Number

25111424

Job Category

Rooms & Guest Services Operations

Location

Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Job Summary

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education And Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing The Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you. #J-18808-Ljbffr

Join to apply for the Head of Security Operations role at Canonical

Continue with Google Continue with Google

Join to apply for the Head of Security Operations role at Canonical

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack.

As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process.

While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests.

The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.

This role reports to the CISO.

What you will do in this role:

• Hire and mentor a team of outstanding technical security professionals
• Define Canonical's SecOps security standards and playbooks
• Own and drive the architecture and design of the SOC
• Analyse and improve Canonical's security architecture
• Evaluate, select and implement new security tools and practices
• Identify, contain and guide the remediation of security threats and cyber attacks
• Grow the presence and thought leadership of Canonical SecOps practice
• Contribute to open source threat intelligence initiatives
• Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical
• Develop Canonical SecOps learning and development materials
• Publish blog posts, whitepapers and conference presentations
• Identify, implement and track SecOps KPIs
• Plan and deliver SecOps work in the framework of Canonical's agile engineering practice
• Work with Security leadership to present information and influence change
  
  

What we are looking for

• Proven track record of mitigating with advanced threat actors and nation state threats
• Expert technical understanding of SOCs from the ground up
• In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc
• Someone who understands how the SOC works not just how to use it
• Expert in Linux security
• Ability to define, implement, automate and measure effective incident response playbooks
• Knowledge of security architecture and market-leading security tools
• Experience contributing to, and consuming, threat intelligence feeds
• Experience in security risk management frameworks such as NIST CSF
• An exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Deep personal motivation to be at the forefront of technology security
• Leadership and management ability
• Excellent business English writing and presentation skills
• Confidence to report security performance metrics with accountability for accuracy and completeness
  
  

Optional things we value

• Experience in offensive or defensive security teams with hands-on ability
• Experience with open source security tools
• Experience with security standards such as ISO 27001
• Experience with security posture management of corporate endpoitns

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Other, Information Technology, and Management
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Sign in to set job alerts for “Head of Security” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the

Head of Security Operations

role at

Canonical Continue with Google Continue with Google Join to apply for the

Head of Security Operations

role at

Canonical Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices

Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack.

As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process.

While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests.

The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.

This role reports to the CISO.

What you will do in this role:

Hire and mentor a team of outstanding technical security professionals Define Canonical's SecOps security standards and playbooks Own and drive the architecture and design of the SOC Analyse and improve Canonical's security architecture Evaluate, select and implement new security tools and practices Identify, contain and guide the remediation of security threats and cyber attacks Grow the presence and thought leadership of Canonical SecOps practice Contribute to open source threat intelligence initiatives Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical Develop Canonical SecOps learning and development materials Publish blog posts, whitepapers and conference presentations Identify, implement and track SecOps KPIs Plan and deliver SecOps work in the framework of Canonical's agile engineering practice Work with Security leadership to present information and influence change

What we are looking for

Proven track record of mitigating with advanced threat actors and nation state threats Expert technical understanding of SOCs from the ground up In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc Someone who understands how the SOC works not just how to use it Expert in Linux security Ability to define, implement, automate and measure effective incident response playbooks Knowledge of security architecture and market-leading security tools Experience contributing to, and consuming, threat intelligence feeds Experience in security risk management frameworks such as NIST CSF An exceptional academic track record from both high school and university Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path Drive and a track record of going above-and-beyond expectations Deep personal motivation to be at the forefront of technology security Leadership and management ability Excellent business English writing and presentation skills Confidence to report security performance metrics with accountability for accuracy and completeness

Optional things we value

Experience in offensive or defensive security teams with hands-on ability Experience with open source security tools Experience with security standards such as ISO 27001 Experience with security posture management of corporate endpoitns

Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Other, Information Technology, and Management Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Sign in to set job alerts for “Head of Security” roles.

Continue with Google Continue with Google Continue with Google Continue with Google We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Home and Garden is looking for a well-seasoned individual who can perform the following responsibilities.

**Operational Aspect**
- Handling all the operations in the boutique.
- Maintaining the appearance of the showroom ,cleanliness ,stricture ,and maintaining the proper corporate image.
- Arranging the products of the company in their appropriate zones.
- Receiving inventory ,handling ,managing ,and updating the records.
- Ensuring compliance with health and safety standards.
- Oversee all merchandising and display windows and organize various special events.

**Delivery**
- Handling all aspects related to delivery of products to customers.
- Managing and updating records of each product delivery.

**Analytics**
- Overseeing pricing and stock control within the boutique.
- Maximizing profitability by increasing sales with coordination of the sales team.

**Customer**
- Dealing with inquiries.
- Assisting sales /customer service team in solving customers problems.

**Product Development**
- Responsible for handling product development for the boutique.
- Lead the product team to effectively execute on new ideas.
- Create design ranges that maximize commercial opportunities in terms of appeal ,quality ,fit, value ,price point ,and style.
- Effectively communicate product design objectives to the design team.
- Maximizing profitability by increasing sales with the coordination of the sales team.

**Coordinating with third parties and platforms**
- Coordinating with various vendors in the market for the promotion and selling of items.
- Acting as a liaison to finalize deals.

**Marketing**
- Coordinate with the marketing team for promotions and various events.
- Supervise and monitor the social media presence.

**Boutique staff**
- Handling all aspects with regards to training and supervising boutique staff.
- Coordinating with HR Department in boutique staff appraisal.
- Dealing with staff queries.

**Supervisory /Leadership**
- Lead the team.
- Provide training to all employees for all product knowledge
- Help in onboarding of new staff.
- Motivate various teams in achieving targets.
- Supervise and monitor staff.

**Management**
- Preparing reports regarding all aspects of the boutique
- Liaising with the head office
- Providing management with advises in regard to the operational aspects.

Job Summary: We are seeking a results-driven Operations Manager to lead and optimize core

business functions, ensuring operational efficiency and excellence across departments. This is a senior role focused on streamlining processes, driving performance improvements, and supporting long-term growth strategies. And help executing company goals and targets.

The ideal candidate brings a strong background in operational leadership, cross functional collaboration, and organizational development. A proactive mindset and hands-on problem-solving ability are essential.

Key Responsibilities:

Oversee daily operations across departments to ensure smooth and efficient processes.

• Identify bottlenecks and develop solutions to improve workflow, productivity, and service delivery.

• Implement standard operating procedures (SOPs) and continuous improvement practices.

• Monitor departments KPIs and operational performance metrics; provide data driven insights to leadership.

• Collaborate with sales, HR, marketing, and other departments to align operational goals.

• Lead operational planning for strategic initiatives, expansions, or new projects.

• Support change management efforts and help drive a culture of accountability and efficiency.

Skills

Requirement open for Arab nationals

Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).

10+ years of experience in operations, with at least 3 years in a managerial role

Strong leadership, organizational, and analytical skills

Proven experience in process optimization, project execution, and team management.

Excellent communication skills and the ability to work across all levels of the organization.

Proficiency in tools such as ERP systems, Excel, and project management platforms.

#J-18808-Ljbffr

SALARY: 3,000 KD + BENEFITS

INTRODUCTION:
Our client, a leading Retail Company, is currently seeking a dynamic Operations Manager to join their team in Kuwait.

MANDATORY REQUIREMENTS:

• Retail Store Operations Experience
• Experience in a Hypermarket environment preferred
• Knowledge of Financial Operations and processes

JOB PROFILE:

• Participate in formulating and achieving the organization’s strategic goals
• Prepare, review, establish, and implement plans and budgets
• Manage operations to ensure employee efficiency
• Develop and implement company’s operational policies and procedures
• Review, monitor, and control operational performance reports to assess progress
• Participate in company planning and policy-making with CEO and COO
• Coordinate business initiatives and integrate people and processes across the company
• Delegate responsibilities effectively
• Ensure high sales, profitability, and maximum customer satisfaction

PERSONAL QUALITIES:

• Smart, dynamic, and aggressive personality
• Performance-oriented
• Strong leadership and negotiation skills
• Experience in coaching and developing line managers

Are you currently looking to grow your career?

About The Company

USING OUR NETWORK TO CONNECT YOU TO A BETTER FUTURE

At Ritz Search, we aim to provide a professional, effective, and personalized recruitment experience tailored to your needs. We are dedicated to offering bespoke employment and recruitment solutions to both candidates and clients. We take our responsibilities seriously, applying due diligence and a professional code of ethics in our relationships.

#J-18808-Ljbffr

Job Summary: We are seeking a results-driven Operations Manager to lead and optimize core business functions, ensuring operational efficiency and excellence across departments. This is a senior role focused on streamlining processes, driving performance improvements, and supporting long-term growth strategies. And help executing company goals and targets. The ideal candidate brings a strong background in operational leadership, cross functional collaboration, and organizational development. A proactive mindset and hands-on problem-solving ability are essential. Key Responsibilities: Oversee daily operations across departments to ensure smooth and efficient processes. • Identify bottlenecks and develop solutions to improve workflow, productivity, and service delivery. • Implement standard operating procedures (SOPs) and continuous improvement practices. • Monitor departments KPIs and operational performance metrics; provide data driven insights to leadership. • Collaborate with sales, HR, marketing, and other departments to align operational goals. • Lead operational planning for strategic initiatives, expansions, or new projects. • Support change management efforts and help drive a culture of accountability and efficiency. Skills Requirement open for Arab nationals Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred). 10+ years of experience in operations, with at least 3 years in a managerial role Strong leadership, organizational, and analytical skills Proven experience in process optimization, project execution, and team management. Excellent communication skills and the ability to work across all levels of the organization. Proficiency in tools such as ERP systems, Excel, and project management platforms.

#J-18808-Ljbffr

SALARY: 3,000 KD + BENEFITS INTRODUCTION: Our client, a leading Retail Company, is currently seeking a dynamic Operations Manager to join their team in Kuwait. MANDATORY REQUIREMENTS: Retail Store Operations Experience Experience in a Hypermarket environment preferred Knowledge of Financial Operations and processes JOB PROFILE: Participate in formulating and achieving the organization’s strategic goals Prepare, review, establish, and implement plans and budgets Manage operations to ensure employee efficiency Develop and implement company’s operational policies and procedures Review, monitor, and control operational performance reports to assess progress Participate in company planning and policy-making with CEO and COO Coordinate business initiatives and integrate people and processes across the company Delegate responsibilities effectively Ensure high sales, profitability, and maximum customer satisfaction PERSONAL QUALITIES: Smart, dynamic, and aggressive personality Performance-oriented Strong leadership and negotiation skills Experience in coaching and developing line managers Are you currently looking to grow your career? About The Company USING OUR NETWORK TO CONNECT YOU TO A BETTER FUTURE At Ritz Search, we aim to provide a professional, effective, and personalized recruitment experience tailored to your needs. We are dedicated to offering bespoke employment and recruitment solutions to both candidates and clients. We take our responsibilities seriously, applying due diligence and a professional code of ethics in our relationships.

#J-18808-Ljbffr

**About **Calo**

Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

**Role overview**

To ensure excellent kitchen, dispatch, and logistics operations in quality, speed and accuracy and meet and exceed customer demand.

**Relationships and working expectations**
- Reports directly to the General Manager
- Provides supervision and direction to Personnel deployed in the kitchen, Dispatch and logistics team.
- Interacts, cooperates with the R&D Kitchen and other sections of Operations as appropriate.
**What you’ll be working on**
**Operational**
- To monitor and control all aspects of Food preparation, Dispatch and logistics to ensure consistency and high level of quality at all time.
Maintains effective working relationship between managers and team members.
- To monitor and control equipment and machines functioning, to ensure a smooth operation.
- To implement a flexible employee base, with the right mix of employees.
- To allocate employees over the Division based on established business levels for that day.
- To assign responsibilities to subordinates and to check their performance periodically.
- To handle and investigate customer complaints or problems in coordination with customer service and QA Manager
- To be responsible for the food hygiene and safety of the kitchen as a whole.
- Ensures that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures.
- To be fully aware and conversant of HACCP policies and procedures and is responsible to integrate them in the day-to-day operation.
**Financial**
- To supervise the function of all employees, facilities and costs, hence contributes to maximizing the overall profit.
- To monitor all costs and recommend measures to control them.
- To ensure that the Operational Budget is strictly adhered to.
- To review monthly forecasts and schedule resources accordingly.
- To ensure all month end inventories are completed accurately.
**Product**
- To frequently verify and make sure that the portioned meals are following guidelines and standards laid down by the company.
- To frequently taste Food and to be demanding and critical when it comes to Food quality, thus maintaining the high-quality standard of the product.
**Special Duties**:

- To act as the HACCP Team Leader.
- To implement and closely monitor HACCP policies and procedures in the kitchen in coordination with the Q/A Hygiene Officer.
- Along with the Q/A Hygiene Officer, to represent the unit in all HACCP related outside trainings.
**Administration**
- To ensure that all Departmental Operations Manuals are prepared and updated annually.
- To ensure that all Kitchen forms and reports are forwarded in time to the concerned departments.
- To attend weekly Meetings.
- To ensure that all meetings are well planned, efficient and result oriented.
- To conduct daily operations briefing with team leaders.
- To ensure that deadlines on all projects are met.
**General**
- To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
- To report for duty punctually wearing the correct uniform and name tag at all times.
- To maintain a high standard of personal appearance and hygiene at all times.
- To maintain a good rapport and working relationship with all employees and all other departments.
- To undertake any reasonable tasks and secondary duties as assigned by the Operations Manager
- To respond to any changes in the Operational function as dictated by the company.
- To project at all times a positive and motivated attitude and exercise self-control.
- To have a complete understanding of the Income Audit Section in the Operations Manual and Policies & Procedures.
**Employee Handling**
- To assist in the building of an efficient team of employees through Multi Skilling, Multi-Tasking and flexible scheduling and by taking an active interest in their welfare, safety and development.
- To develop departmental trainers, assign training responsibilities and meet with Departmental Trainers monthly.
- To ensure that all employees are fully aware of the rules and regulations pertaining to food handlers.
- To participate in Bi
- Annual performance appraisal and give employees regular feedback on their job performance.
- To ensure that all employees report for duty punctually wearing the correct uniform.
- To project at all times a positive and motivated attitude and exercise self-control.
**Occasional duties and temporary missions**:

- To carry out quarterly, bi-yearly, yearly inventory of operating equipment.
- To carry out any other reasonable duties and responsibilities as assigned.
- It is a company policy that the Operations Manager may be sent for a temporary assignment