76 Global Revenue Operations Manager jobs in Kuwait

Operations Manager

Kuwait City, Al Kuwayt Search | Select | Hire Talent

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Job Description

We are seeking a skilled Operations Manager to oversee the day-to-day activities of one iconicbrand in the region, ensuring seamless operations and exceptional standards across all facets of the business. The successful candidate will be tasked with upholding quality, driving revenue, and guiding a team towards achieving organisational objectives. This role demands a strategic mindset, strong leadership capabilities, and comprehensive knowledge of the restaurant sector. KEY RESPONSIBILITIES Managing daily operational activities with precision and efficiency. Leading, mentoring, and developing a high-performing team. Upholding exceptional customer service standards and ensuring quality control. Overseeing budgets, forecasts, and financial performance. Planning and executing marketing initiatives to boost visibility and sales. Ensuring compliance with regulatory requirements and safety standards. Managing inventory and optimising supply chain processes. Contributing to strategic planning and business development. Implementing innovative technologies to enhance operations. QUALIFICATIONS AND REQUIREMENTS 10+ years of experience in a comparable role within the industry. A bachelors degree in Business Administration, Hospitality Management, or a related discipline (preferred). Strong organisational skills and the ability to communicate effectively at all levels. ONLY SUITABLE CANDIDATES WILL BE CONTACTED. THANK YOU

Required Skills:

Financial Acumen Problem Solving Brand Management Communication Team Management Leadership Customer Service Management Operations Management Growth Restaurants QSR

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Operations Manager

Kuwait City, Al Kuwayt Career Hunters

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Job Summary: We are seeking a results-driven Operations Manager to lead and optimize core business functions, ensuring operational efficiency and excellence across departments. This is a senior role focused on streamlining processes, driving performance improvements, and supporting long-term growth strategies. And help executing company goals and targets. The ideal candidate brings a strong background in operational leadership, cross functional collaboration, and organizational development. A proactive mindset and hands-on problem-solving ability are essential. Key Responsibilities: Oversee daily operations across departments to ensure smooth and efficient processes. • Identify bottlenecks and develop solutions to improve workflow, productivity, and service delivery. • Implement standard operating procedures (SOPs) and continuous improvement practices. • Monitor departments KPIs and operational performance metrics; provide data driven insights to leadership. • Collaborate with sales, HR, marketing, and other departments to align operational goals. • Lead operational planning for strategic initiatives, expansions, or new projects. • Support change management efforts and help drive a culture of accountability and efficiency. Skills Requirement open for Arab nationals Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred). 10+ years of experience in operations, with at least 3 years in a managerial role Strong leadership, organizational, and analytical skills Proven experience in process optimization, project execution, and team management. Excellent communication skills and the ability to work across all levels of the organization. Proficiency in tools such as ERP systems, Excel, and project management platforms.

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Operations Manager

Hawalli, Hawalli Cocoa and Shea Company

Posted 1 day ago

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Overview

Cocoa & Shea is a Kuwaiti-born body care and skincare brand, proudly crafted by our in-house manufacturing team in Kuwait. We specialize in luxurious, natural, and effective products that elevate everyday self-care rituals. Our range includes body butters, scrubs, oils, hair care, and mists, all formulated, produced, and packaged locally with care and expertise. We believe in using clean ingredients and nature-inspired formulations to provide luxurious textures and scents, transforming your routine into a delightful experience. Our products are available across Kuwait through our online store and on Instagram. Role Description

This is a full-time on-site role for an Operations Manager located in Hawally. The Operations Manager will oversee the daily operations of the manufacturing team, ensuring efficient production and packaging of skincare products. Responsibilities include team management, inventory control, quality assurance, and implementing operational policies and procedures. The role also involves coordinating with different departments to ensure compliance with company standards and optimizing processes for better productivity. Qualifications

Team management and leadership skills Experience in inventory control and quality assurance Knowledge of operational policies and procedures Strong organizational and time management skills Excellent communication and interpersonal skills Ability to work on-site and coordinate with various departments Experience in the skincare or body care industry is a plus Bachelor's degree in Business Administration, Operations Management, or related field

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Operations Manager

Al ahmadi, Al Ahmadi Hilton

Posted 2 days ago

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Overview The Operations Manager is responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

Responsibilities

Work with the General Manager to actively manage key property issues (including key projects; customer service; day to day operations)

Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals

Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded

Demonstrate a strong background in Rooms operations, ensuring high standards in Front Office, Housekeeping, and Guest Services

Respond to audits that are completed by the company to ensure continual improvement is achieved

Maintain active exposure to Food & Drink operations, supporting service excellence and departmental collaboration

Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations

Comply and exceed hotel and company Service Standards

Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action

Maintain a solid understanding of safety and security protocols, ensuring compliance and proactive risk management across the property.

Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction

Hold regular briefings and communication meetings with the HOD team

What are we looking for? The Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:

A degree or diploma in Hotel Management or equivalent

In-depth strong Rooms Management, preferably with commercial acumen

In-depth knowledge of the hotel / leisure / service sector

Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets

Accountable and resilient

Ability to work under pressure

Nice to have

Knowledge of the hotel property management systems

Previous experience in the same or similar role

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Work Locations:

Hilton Garden Inn Kuwait

Schedule:

Full-time

Brand:

Hilton Garden Inn

Job:

Guest Services, Operations, and Front Office

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Operations Manager

Kuwait City, Al Kuwayt Hilton Worldwide, Inc.

Posted 2 days ago

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Job Description

Overview

Job Description - Operations Manager (HOT0BYAM) The Operations Manager is responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. What will I be doing?

As Operations Manager, you will be responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Work with the General Manager to actively manage key property issues (including key projects; customer service; day to day operations) Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded Demonstrate a strong background in Rooms operations, ensuring high standards in Front Office, Housekeeping, and Guest Services Respond to audits that are completed by the company to ensure continual improvement is achieved Maintain active exposure to Food & Drink operations, supporting service excellence and departmental collaboration Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations Comply and exceed hotel and company Service Standards Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action Maintain a solid understanding of safety and security protocols, ensuring compliance and proactive risk management across the property Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction Hold regular briefings and communication meetings with the HOD team What are we looking for?

The Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent In-depth strong Rooms Management, preferably with commercial acumen In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets Accountable and resilient Ability to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Job

Job: Guest Services, Operations, and Front Office

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Operations Manager

Kuwait City, Al Kuwayt Trampo Extreme

Posted 7 days ago

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Job Description

Operational Management

Manage the daily operations of leisure & entertainment venues (e.g., trampoline parks, gaming zones, cinemas, bowling, VR, attractions).

Ensure smooth scheduling, staff allocation, and resource planning.

Oversee inventory, maintenance, and vendor coordination to ensure seamless operations.

Customer Experience & Service Quality

Handle escalated customer concerns and resolve issues promptly.

Develop and implement customer engagement initiatives to enhance loyalty and repeat visits.

Team Leadership

Lead, train, and motivate a diverse operations team.

Ensure all staff follow company standards, policies, and SOPs.

Conduct performance evaluations and develop training plans to build team capability.

Health, Safety & Compliance

Ensure strict adherence to safety protocols and legal requirements.

Conduct regular safety inspections across all facilities.

Financial & Business Management

Manage operational budgets, control costs, and maximize profitability.

Assist with pricing strategies, promotions, and marketing initiatives to drive sales.

Strategic Development

Contribute to the development of new entertainment concepts and offerings.

Recommend improvements to enhance operational efficiency and guest experience.

Stay updated with industry trends, competitor activities, and emerging technologies.

Qualifications & Experience

Bachelor’s degree in Hospitality, Business Administration, Leisure Management, or related field.

Minimum

5–7 years of experience

in leisure, hospitality, theme parks, or entertainment operations, with at least 3 years in a managerial role. (GCC preferred)

Strong leadership, people management, and communication skills.

Excellent knowledge of customer service standards and operational best practices.

Proficiency in budgeting, reporting, and financial analysis.

Ability to work in a dynamic, high-pressure, and customer-centric environment.

Fluent in English & Arabic

Skills

Leadership & team management

Operational planning & execution

Strong problem-solving & decision-making abilities

Customer service excellence

Safety & compliance knowledge

Financial & analytical acumen

Ability to multitask and adapt to changing priorities

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Operations Manager

Kuwait City, Al Kuwayt Gala

Posted 17 days ago

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Job Description

Manage office administration and resources. Oversee daily operations and ensure efficiency. Coordinate between departments and vendors. Perform computer-based tasks such as data entry, record keeping, and document management. Support management in implementing policies and procedures. Monitor performance and provide reports. Skills Fluent in Arabic and English (spoken and written). Strong computer skills and proficiency in MS Office. Previous experience in office management and operations. Strong organizational, leadership, and communication skills.

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Operations Manager

Kuwait City, Al Kuwayt Keeta

Posted 22 days ago

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Job Description

About us Keeta

is an independent brand under

Meituan , the world’s largest tech-driven retail company. We specialize in food and consumer product delivery services across international markets, guided by our mission:

"We help people eat better, live better." Following our successful launch in

Hong Kong in 2023

and full market entry into

Saudi Arabia , we are now expanding into the

UAE, Kuwait, and Qatar

as part of our continued global growth. About the Role We are seeking a highly driven

Operations Manager

to oversee and optimize our daily delivery operations, ensuring a seamless takeaway experience for our customers. The role bridges strategy, product, and operations, requiring both analytical and executional strength. You will work closely with product, R&D, and operational teams to validate new strategies, refine processes, and implement systems that directly impact customer satisfaction. Key Responsibilities Customer Experience Optimization Ensure a positive end-to-end takeaway experience by validating new product functions, features, and strategies through MVP testing and real-world application. Cross-Functional Collaboration Partner with product, R&D, and operations teams to develop and enhance front-end tools, configuration systems, and notification functionalities that support operational excellence. Operational Strategy Development Translate demand-supply forecasting insights into standard operating procedures (SOPs) for daily business operations. Continuously review, test, and improve SOPs to enhance effectiveness and efficiency. Long-Term Strategic Initiatives Rider recruitment and onboarding Rider scheduling and workforce planning Job freezing policies Rider benefits and incentive programs Enhancing rider work experience Short-Term Tactical Strategies Managing rider subsidies Adjusting delivery fees dynamically Optimizing store exposure ranges Fine-tuning order ETA estimations Continuous Improvement Regularly analyze operational outcomes, identify gaps in current strategies, and implement improvements that enhance delivery performance and customer satisfaction. At

Keeta , we foster an innovative and collaborative environment that values creativity and teamwork. We embrace a rich diversity of cultures and perspectives, empowering you to make an impact. Join us and be part of this dynamic community that is redefining the food delivery experience!

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Deputy Operations Manager

Kuwait City, Al Kuwayt Ubuy Inc

Posted 16 days ago

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Job Description

Warehouse Management USA / China and 3rd Party countries
  • Ensuring warehouse operations is at peak efficiency with no backlog, single parcel processing within 24 hours, and optimized consolidation time.
  • Ensuring warehouse is both export and import compliant.
  • WMS Development and Management.
  • Weekly calls with warehouse team.
  • Develop, implement and review operational policies and procedures.
  • Assist HR with recruiting when necessary.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Liaise in negotiation, finalizing and maintaining contracts.
  • Overlook warehouse employee performance, payroll, liability, expenses, etc.
  • Assist with HR to create & implement employee incentive structure.
  • Ensure compliance with timelines by taking weekly conference calls with warehouses & operations team.
  • Provide leadership in researching new markets & setting up warehouses.
Warehouse startup operation for current and 3rd party countries
  • Assist HR with recruiting & onboarding new hires.
  • Liaise in negotiation, finalizing and maintaining contracts:
    • Temp staff.
    • Security.
    • Etc.
Company Industry
  • Retail
Department / Functional Area
  • Data Entry
  • Operations
  • Back Office Processing
Keywords
  • Deputy Operations Manager - Abroad
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Store Operations Manager

Azadea Group

Posted 23 days ago

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Job Description

Job Description - Store Operations Manager (STO )

Store Operations Manager (Job Number: STO )

Description

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Store Operations Manager oversees the efficiency of the stockroom team and operational areas, ensuring they contribute to an exceptional customer experience. He/she optimizes processes and ensuring seamless operations to meet customer expectations.

RESPONSIBILITIES

- Organize and enhance stockroom processes, focusing on the proper display of items, efficient storage, and strict adherence to health and safety standards for implementation.

- Manage and organize the shipment receiving process to ensure shop readiness and inventory availability, thereby contributing to an enhanced customer experience.

- Ensure continuous product availability through regular replenishment of stocks.

- Manage the stock budget to ensure timely delivery on key performance indicators, including store sales, productivity, stock loss, and operational margin.

- Control shop inventory, determine stocking levels, and monitor supply and material disbursements to ensure inventory accuracy.

- Supervise and control stockroom distribution of manpower hours, aligning the schedule of stock-keepers with shipment deliveries and store sales.

- Manage, develop, and motivate the stockroom team, emphasizing the importance of stockroom processes and safety.

- Specific for the Zara Brand: Organize commercial activities, ensuring optimal use of store manpower by managing working hours, controlling team schedules, and implementing minimums as applicable.

- Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.

Qualifications

LANGUAGE & TECHNICAL SKILLS

- Fluency in English.

Technical Skills

- Proficiency in MS Office and shop/stock management tools.

EDUCATION

Bachelor's degree in a related field.

EXPERIENCE

General Experience

Six to eight years of experience in Retail, or a similar role.

Managerial Experience

Three years of experience in a managerial role.

BEHAVIORAL COMPETENCIES

Business Insight

Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends.

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.

Manages Conflict

Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.

Develops Talent

Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.

Situational Adaptability

Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

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