Customer Service Executive Job In Kuwait

Kuwait City, Al Kuwayt KUWAIT JOBS HERE

Posted 17 days ago

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Job Description

Overview

We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.

Responsibilities
  • Handling the complete procedure of passport and visa application as per the standards of the Mission.
  • Answering queries of all applicants and guiding applicants on rules and regulations.
  • Communicating and guiding applicants in a polite and helpful manner.
  • Responsible for data entry without errors.
  • Constantly updating self on product knowledge. Guiding applicants on the process.
  • Cash handling and reporting accurately.
  • Flexible to work in different locations and shift timings.
Qualifications
  • Excellent communication and interpersonal skills.
  • Must be a graduate.
  • Experience of customer service for a year minimum.
  • Flexible in working hours and locations. Working hours will be double shift or single shift depending on the location.
  • Should be a team player. Speak Arabic will be an added advantage.
  • Typing speed should be a minimum of 30 words per minute (WPM).
  • Local hire only (Transferable Visa).
  • Interested candidates may send their CVs to
Details
  • Salary: 250-290 KD
  • Location: Kuwait City, Kuwait
  • Job Type: Full-Time
  • Company: Kuwait Jobs
  • Posted: 1 day ago
How to Apply

Email:

#J-18808-Ljbffr
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Customer Service Manager Elite Force Consultancy

Kuwait City, Al Kuwayt Elite Force

Posted 2 days ago

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Job Description

Job Description: Manage the Customer Services team, ensuring the team deliver high quality customer service to all stakeholders As a people manager provide regular performance management, feedback and coaching; ensuring all team members have clear individual development plans Advocate all Dentsply Sirona values in behaviours and communication Manage and coordinate all customer and distributor enquiries Manage the processing of quotation and orders Manage key elements of the shipping process Manage the associated administration ensuring our internal systems are maintained Track the delivery of shipments to distributors after despatch of goods, regardless of terms Prepare and enter orders and quotations promptly and efficiently using tools and resources to their best advantage. Prepare and file customer order reports as necessary. Liaise with forwarding agents in the preparation of shipping documents and despatch details, paying attention to detail and ensuring cost effectiveness Manage order request dates in line with service reporting requirements and in order to maximise inventory levels across the business. Working and regularly communicating with internal stakeholders on key matters i.e. shipping details, release instructions (Factory, Warehouse, Finance), business critical reporting Requirements: Qualifications and Experience Previous Customer Service Previous experience of managing a diverse team Experience of providing Trade Marketing support experience is advantageous Microsoft office and ERP systems (experience of Microsoft Dynamics AX and Tally is advantageous) Expert knowledge of Microsoft Excel Experience with International Trade Finance and International Distribution and Shipping Experience with Letter of Credits and associated requirement of documentation etc. Administrative experience, specifically with proven record of data entry. Experience in Customer Services within a supply chain environment is desirable Excellent standard of English is required

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Customer Service Executive Job In Kuwait

Kuwait City, Al Kuwayt KUWAIT JOBS HERE

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Overview We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.

Responsibilities

Handling the complete procedure of passport and visa application as per the standards of the Mission.

Answering queries of all applicants and guiding applicants on rules and regulations.

Communicating and guiding applicants in a polite and helpful manner.

Responsible for data entry without errors.

Constantly updating self on product knowledge. Guiding applicants on the process.

Cash handling and reporting accurately.

Flexible to work in different locations and shift timings.

Qualifications

Excellent communication and interpersonal skills.

Must be a graduate.

Experience of customer service for a year minimum.

Flexible in working hours and locations. Working hours will be double shift or single shift depending on the location.

Should be a team player. Speak Arabic will be an added advantage.

Typing speed should be a minimum of 30 words per minute (WPM).

Local hire only (Transferable Visa).

Interested candidates may send their CVs to

Details

Salary: 250-290 KD

Location: Kuwait City, Kuwait

Job Type: Full-Time

Company: Kuwait Jobs

Posted: 1 day ago

How to Apply Email:

#J-18808-Ljbffr
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Customer Service Agent - Kuwait City, Kuwait

Kuwait City, Al Kuwayt Axios International

Posted today

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Job Description

**Position Purpose**

The jobholder will act as a liaison, provide program-related information, answer to queries and concerns, and carry out administrative duties

**Duties and Responsibilities**
- Liaise with pharmacies and patients.
- Co-payment reimburse solution administration.
- Work closely with the Program Manager to secure patient file approval.
- Ensure that current patients receive their medications quickly and efficiently
- Coordinate with the Program Manager to prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance.
- Maintain and update electronic Program files, including patient and quality assurance data.
- Conduct administrative duties for the office.
- Manage the inbound and outbound calls and responding to patient inquiries and concerns
- Providing patient with the organization and program related information

**Relationships**
- Work closely with management team in the region.
- Reporting to the Program Manager in region
- Work with the related divisions of Axios
- Maintain ongoing and frequent communication with Axios staff including Axios global staff.

**Competencies**
- Application of job Knowledge
- Concern for Order and Quality
- Adaptability and flexibility
- Dependability
- Teamwork

**Educational Background and Experience**
- Any Degree in customer service management
- 0 to 2 years working experience in an administrative role is ideal
- Good command of both spoken and written English and Arabic
- Experience in data entry, monitoring and management

**Job Circumstances**
- The position is based in Doha, Kuwait
- Working hours are divided into shifts
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Customer Service Representative - Cigna Healthcare , ID 25008989

Kuwait City, Al Kuwayt ABCK- AmCham Kuwait

Posted 25 days ago

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Job Description

customer service representative cigna healthcare id Customer Service Representative - Cigna Healthcare , ID

Job Summary: We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors, and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services. Key Responsibilities: • Respond promptly to customer inquiries via phone, email, and in-person. • Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients. • Handle and resolve customer complaints or issues efficiently and professionally. • Assist with claim submissions, approvals, and follow-up processes. • Coordinate with internal departments, such as but not limited to client management, eligibility, claims, pre-authorization, and provider networks to resolve customer concerns. • Update and maintain customer records and documentation accurately. • Ensure compliance with company policies, procedures, and insurance regulations. • Interact with internal and external audits, including regulatory audits and visits to the offices in a satisfactory manner. • Provide feedback on service improvements and customer satisfaction trends. • Always maintain confidentiality of information. Qualification and requirements: • Bachelor’s degree in Administration, Insurance, Healthcare, or a related field. • Experience working in the Kuwaiti healthcare or insurance market. • Familiarity with health insurance regulations and practices in Kuwait. • Previous experience in customer service, preferably in the insurance or healthcare sector. • Strong communication skills in English and Arabic (verbal and written). • Good knowledge of medical insurance terminology and processes. • Excellent problem-solving and conflict resolution skills. • Ability to multitask and work in a fast-paced environment. • Proficiency in Microsoft Office and customer service software (CRM systems). Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary) About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If

you require reasonable accommodation in completing the online application process, please email: for support. Do not for an update on your application or to provide your resume as you will not receive a response.

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We are hiring a Customer Service Agent (any nationality).

Kuwait City, Al Kuwayt KUWAIT JOBS HERE

Posted 17 days ago

Job Viewed

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Job Description

Overview

We are hiring a Customer Service Agent (any nationality).

Details
  • Location: Kuwait City, Kuwait
  • Job Type: Full-Time
  • Company: Kuwait Jobs
Qualifications
  • Call center experience preferred
  • Fluent in Arabic
How to apply

Send your CV to with the subject Customer Service Agent Application.

Contact
  • Mobile: Not-Mentioned
  • Alternate Mobile: Not-Mentioned
  • Email:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

We are hiring a Customer Service Agent (any nationality).

Kuwait City, Al Kuwayt KUWAIT JOBS HERE

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

We are hiring a Customer Service Agent (any nationality). Details

Location:

Kuwait City, Kuwait Job Type:

Full-Time Company:

Kuwait Jobs Qualifications

Call center experience preferred Fluent in Arabic How to apply

Send your CV to with the subject Customer Service Agent Application. Contact

Mobile:

Not-Mentioned Alternate Mobile:

Not-Mentioned Email:



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About the latest Front office receptionist Jobs in Kuwait City !

Front Office Coordinator

Kuwait City, Al Kuwayt PROCAPITA Management Consulting

Posted 2 days ago

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Job Description

TheFront Office Coordinatorserves as the first point of contact for visitors and callers, ensuring a professional and welcoming front-desk experience. This role also oversees the daily performance and scheduling of drivers and office support staff, including the refreshment/office service team, to ensure smooth and efficient office operations.

Key Duties & Responsibilities:

Front Office Management
  • Welcome and assist visitors, providing a professional and courteous experience.
  • Answer, screen, and direct incoming calls and emails promptly and professionally.
  • Maintain reception area cleanliness, organization, and stock of supplies.
  • Coordinate incoming and outgoing mail, couriers, and deliveries.
Administrative Support
  • Support office management tasks, including booking meeting rooms, coordinating appointments, and assisting with office events.
  • Maintain visitor logs, access cards, and office security protocols.
  • Assist in procurement and monitoring of office supplies to ensure adequate stock levels.
Staff Supervision – Drivers & Office Support Team
  • Assign daily duties, schedules, and routes for drivers to ensure efficient office transportation support.
  • Monitor driver compliance with safety procedures, vehicle maintenance, and company policies.
  • Supervise office support staff (refreshments, pantry, or kitchen services) to maintain high standards in meeting rooms and common areas.
  • Conduct regular check-ins to ensure service quality and adherence to duties.
  • Manage leave requests, shift planning, and basic performance tracking for drivers and support staff.
Other Responsibilities
  • Escalate maintenance or facilities issues to the relevant department.
  • Provide general administrative assistance to senior management, including the COO.
  • Uphold a professional company image at all times.

Skills

Qualifications & Experience:

  • Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field (preferred)
  • 2–4 years of experience in front desk, administrative, or office support roles
  • Previous experience supervising support staff (drivers, pantry, housekeeping) is an advantage
  • Strong organizational, coordination, and multitasking abilities
  • Professional appearance, courteous demeanor, and proactive attitude
  • Strong administrative and organizational skills
  • Excellent verbal and written communication skills
  • Interpersonal skills and professionalism
  • Time and task management, with attention to detail
  • Discretion and confidentiality
  • Flexibility and ability to collaborate effectively with a team

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Front Office Coordinator

Kuwait City, Al Kuwayt Procapita Group

Posted 4 days ago

Job Viewed

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Job Description

The Front Office Coordinator serves as the first point of contact for visitors and callers, ensuring a professional and welcoming front-desk experience. This role also oversees the daily performance and scheduling of drivers and office support staff, including the refreshment/office service team, to ensure smooth and efficient office operations.

Front Office Management
  • Welcome and assist visitors, providing a professional and courteous experience.
  • Answer, screen, and direct incoming calls and emails promptly and professionally.
  • Maintain reception area cleanliness, organization, and stock of supplies.
  • Coordinate incoming and outgoing mail, couriers, and deliveries.
Administrative Support
  • Support office management tasks, including booking meeting rooms, coordinating appointments, and assisting with office events.
  • Maintain visitor logs, access cards, and office security protocols.
  • Assist in procurement and monitoring of office supplies to ensure adequate stock levels.
Staff Supervision – Drivers & Office Support Team
  • Assign daily duties, schedules, and routes for drivers to ensure efficient office transportation support.
  • Monitor driver compliance with safety procedures, vehicle maintenance, and company policies.
  • Supervise office support staff (refreshments, pantry, or kitchen services) to maintain high standards in meeting rooms and common areas.
  • Conduct regular check-ins to ensure service quality and adherence to duties.
  • Manage leave requests, shift planning, and basic performance tracking for drivers and support staff.
Other Responsibilities
  • Escalate maintenance or facilities issues to the relevant department.
  • Provide general administrative assistance to senior management, including the COO.
  • Uphold a professional company image at all times.
Qualifications & Experience
  • Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field (preferred)
  • 2–4 years of experience in front desk, administrative, or office support roles
  • Previous experience supervising support staff (drivers, pantry, housekeeping) is an advantage
  • Strong organizational, coordination, and multitasking abilities
  • Professional appearance, courteous demeanor, and proactive attitude
  • Strong administrative and organizational skills
  • Excellent verbal and written communication skills
  • Interpersonal skills and professionalism
  • Time and task management, with attention to detail
  • Discretion and confidentiality
  • Flexibility and ability to collaborate effectively with a team

#J-18808-Ljbffr
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Front Office Coordinator

Kuwait City, Al Kuwayt PROCAPITA Management Consulting

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

TheFront Office Coordinatorserves as the first point of contact for visitors and callers, ensuring a professional and welcoming front-desk experience. This role also oversees the daily performance and scheduling of drivers and office support staff, including the refreshment/office service team, to ensure smooth and efficient office operations. Key Duties & Responsibilities: Front Office Management

Welcome and assist visitors, providing a professional and courteous experience. Answer, screen, and direct incoming calls and emails promptly and professionally. Maintain reception area cleanliness, organization, and stock of supplies. Coordinate incoming and outgoing mail, couriers, and deliveries. Administrative Support

Support office management tasks, including booking meeting rooms, coordinating appointments, and assisting with office events. Maintain visitor logs, access cards, and office security protocols. Assist in procurement and monitoring of office supplies to ensure adequate stock levels. Staff Supervision – Drivers & Office Support Team

Assign daily duties, schedules, and routes for drivers to ensure efficient office transportation support. Monitor driver compliance with safety procedures, vehicle maintenance, and company policies. Supervise office support staff (refreshments, pantry, or kitchen services) to maintain high standards in meeting rooms and common areas. Conduct regular check-ins to ensure service quality and adherence to duties. Manage leave requests, shift planning, and basic performance tracking for drivers and support staff. Other Responsibilities

Escalate maintenance or facilities issues to the relevant department. Provide general administrative assistance to senior management, including the COO. Uphold a professional company image at all times. Skills Qualifications & Experience: Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field (preferred) 2–4 years of experience in front desk, administrative, or office support roles Previous experience supervising support staff (drivers, pantry, housekeeping) is an advantage Strong organizational, coordination, and multitasking abilities Professional appearance, courteous demeanor, and proactive attitude Strong administrative and organizational skills Excellent verbal and written communication skills Interpersonal skills and professionalism Time and task management, with attention to detail Discretion and confidentiality Flexibility and ability to collaborate effectively with a team

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