14 Customer Support Representatives jobs in Kuwait City
Customer Support
Kuwait City, Al Kuwayt
Ww
Posted today
Job Viewed
Job Description
**:
- Job dissipation**
Build long-lasting relationships with customers.
Keep a comprehensive record of all calls and/or conversations in the organization’s call center.
Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems
Move complex issues or complaints to supervisors
Willing to work during extended odd hours and/or during holiday periods.
**-Requirements**:
Fluent in Arabic and English language
Must possess good communication skills, especially for listening.
Must have good interpersonal skills to enable an easy flow with customers at all times.
Must be able to multi-task and manage time properly and effectively.
Must be able to adapt to different situations and individuals
Ability to prioritize in the face of multiple tasks or assignments
Ability to work as part of a team if need be
Ability to work with little or no supervision
Transferable visa 18
- Job dissipation**
Build long-lasting relationships with customers.
Keep a comprehensive record of all calls and/or conversations in the organization’s call center.
Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems
Move complex issues or complaints to supervisors
Willing to work during extended odd hours and/or during holiday periods.
**-Requirements**:
Fluent in Arabic and English language
Must possess good communication skills, especially for listening.
Must have good interpersonal skills to enable an easy flow with customers at all times.
Must be able to multi-task and manage time properly and effectively.
Must be able to adapt to different situations and individuals
Ability to prioritize in the face of multiple tasks or assignments
Ability to work as part of a team if need be
Ability to work with little or no supervision
Transferable visa 18
This advertiser has chosen not to accept applicants from your region.
0
Administrative & Customer Support Coordinator
Kuwait City, Al Kuwayt
Haraka Center for Movement Arts
Posted 22 days ago
Job Viewed
Job Description
Job Description:
We’re looking for a highly organized and friendly Administrative & Customer Support Coordinator to join our team at Haraka Center for Movement Arts. In this role, you’ll be the first point of contact for our clients, supporting daily studio operations and ensuring a smooth, welcoming experience for everyone.
Responsibilities:
- Manage studio communications (Phone, Social Media, WhatsApp, email, and in-person)
- Greet and assist clients before and after classes
- Handle class registrations, bookings, and cancellations
- Maintain studio records, attendance, and schedules
- Support administrative tasks such as inventory, filing, and reporting
- Ensure the studio space is organized and client-ready
- Assist with customer inquiries and resolve basic issues with care and professionalism
Requirements:
- Fluent in both English and Arabic, reading, writing, and speaking
- Strong communication and interpersonal skills
- Organized, detail-oriented, and reliable
- Comfortable using basic administrative software and scheduling systems
- Prior experience in a customer-facing or administrative role
- Prior experience with sales
Immediate Hire
We need to hire someone who has a passion for performing arts and appreciates it, as we are a small team of dance artists and instructors. The environment is positive and supportive, with a mix of international people. We would love to find a new addition to our team.
Working hours: Sunday - Thursday 12 pm - 9 pm, Saturday 9 am - 6 pm, with Friday off. 8-hour work shift with 1-hour break.
Skills
- Visa-18 and Visa-22 Transferable if interested
- Immediate Hire
- FEMALE
- A highly reliable person
- Positive attitude
- Proactive
- Very organized
- Knows how to use a computer & tablet
- Quick learner
- Multi-tasker
- Good understanding of Microsoft Word & Excel
- Solution-oriented
- Detail-oriented & able to notice issues
- Capable of working independently & efficiently
- Punctual
- A structured person naturally
- Team player with leadership qualities
- Proficient in Arabic and English (writing and speaking)
This advertiser has chosen not to accept applicants from your region.
1
Administrative & Customer Support Coordinator
Kuwait City, Al Kuwayt
Haraka Center for Movement Arts
Posted 21 days ago
Job Viewed
Job Description
Job Description: We’re looking for a highly organized and friendly Administrative & Customer Support Coordinator to join our team at Haraka Center for Movement Arts. In this role, you’ll be the first point of contact for our clients, supporting daily studio operations and ensuring a smooth, welcoming experience for everyone. Responsibilities: Manage studio communications (Phone, Social Media, WhatsApp, email, and in-person) Greet and assist clients before and after classes Handle class registrations, bookings, and cancellations Maintain studio records, attendance, and schedules Support administrative tasks such as inventory, filing, and reporting Ensure the studio space is organized and client-ready Assist with customer inquiries and resolve basic issues with care and professionalism Requirements: Fluent in both English and Arabic, reading, writing, and speaking Strong communication and interpersonal skills Organized, detail-oriented, and reliable Comfortable using basic administrative software and scheduling systems Prior experience in a customer-facing or administrative role Prior experience with sales Immediate Hire We need to hire someone who has a passion for
performing arts
and appreciates it, as we are a small team of dance artists and instructors. The environment is positive and supportive, with a mix of international people. We would love to find a new addition to our team. Working hours:
Sunday - Thursday 12 pm - 9 pm, Saturday 9 am - 6 pm, with Friday off. 8-hour work shift with 1-hour break. Skills Visa-18 and Visa-22 Transferable
if interested Immediate Hire FEMALE A highly reliable person Positive attitude Proactive Very organized Knows how to use a computer & tablet Quick learner Multi-tasker Good understanding of Microsoft Word & Excel Solution-oriented Detail-oriented & able to notice issues Capable of working independently & efficiently Punctual A structured person naturally Team player with leadership qualities Proficient in Arabic and English (writing and speaking)
#J-18808-Ljbffr
performing arts
and appreciates it, as we are a small team of dance artists and instructors. The environment is positive and supportive, with a mix of international people. We would love to find a new addition to our team. Working hours:
Sunday - Thursday 12 pm - 9 pm, Saturday 9 am - 6 pm, with Friday off. 8-hour work shift with 1-hour break. Skills Visa-18 and Visa-22 Transferable
if interested Immediate Hire FEMALE A highly reliable person Positive attitude Proactive Very organized Knows how to use a computer & tablet Quick learner Multi-tasker Good understanding of Microsoft Word & Excel Solution-oriented Detail-oriented & able to notice issues Capable of working independently & efficiently Punctual A structured person naturally Team player with leadership qualities Proficient in Arabic and English (writing and speaking)
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Customer Support Agent - Telecom Account
Kuwait City, Al Kuwayt
Sutherland
Posted 4 days ago
Job Viewed
Job Description
Customer Support Agent - Telecom Account
Attractive packages, sales bonus scheme, uncapped commissions (equivalent to USD bank rates), and overnight shift allowance. Social insurance and private medical insurance coverage. Free and discounted activities, tournaments, and team-building events. Development sessions led by experienced professionals. Account-specific discounts on restaurants, gyms, subscriptions, and more. Daily bonuses on the floor. Lucky hour with double sales incentives. Working conditions: Two days off per week. Rotational shifts. Nine working hours including a one-hour break. Transportation provided for night and overnight shifts (door-to-door). Desired Candidate Profile: Fluent in English (C1 level is a must). Graduates, undergraduates with no commitments, and dropouts are welcome to apply. Must be an Alexandria resident. Egyptian nationality is required. Experience in call centers (English accounts) is preferred. Strong soft skills and communication abilities. Immediate start preferred. Company Industry: Consulting Management consulting Advisory services Department / Functional Area: Helpdesk Customer service Telecalling Keywords: Customer Support Agent - Telecom Account Disclaimer: Naukrigulf.com is a platform connecting job seekers and employers. Applicants should verify the legitimacy of potential employers independently. We do not endorse requests for money payments and advise against sharing personal or banking information. For security advice, visit our website. If you suspect fraud, contact
#J-18808-Ljbffr
Attractive packages, sales bonus scheme, uncapped commissions (equivalent to USD bank rates), and overnight shift allowance. Social insurance and private medical insurance coverage. Free and discounted activities, tournaments, and team-building events. Development sessions led by experienced professionals. Account-specific discounts on restaurants, gyms, subscriptions, and more. Daily bonuses on the floor. Lucky hour with double sales incentives. Working conditions: Two days off per week. Rotational shifts. Nine working hours including a one-hour break. Transportation provided for night and overnight shifts (door-to-door). Desired Candidate Profile: Fluent in English (C1 level is a must). Graduates, undergraduates with no commitments, and dropouts are welcome to apply. Must be an Alexandria resident. Egyptian nationality is required. Experience in call centers (English accounts) is preferred. Strong soft skills and communication abilities. Immediate start preferred. Company Industry: Consulting Management consulting Advisory services Department / Functional Area: Helpdesk Customer service Telecalling Keywords: Customer Support Agent - Telecom Account Disclaimer: Naukrigulf.com is a platform connecting job seekers and employers. Applicants should verify the legitimacy of potential employers independently. We do not endorse requests for money payments and advise against sharing personal or banking information. For security advice, visit our website. If you suspect fraud, contact
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Bilingual (French - English) Customer Support
Kuwait City, Al Kuwayt
Strikingly, Inc
Posted today
Job Viewed
Job Description
**We’re Looking for Rockstars!**
**We are Strikingly**
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.
Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.
You can learn more about us from the news:
**Your job is to spread happiness and create WOW moments to our customers, specifically**:
- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction
**We ask our Happiness Officers to have**:
- Professional level French and English communication skills
- Strong passion to help people with different learning curves
- Deep love for learning new things, problem-solving, and analytical skills
- Experience in customer service in a fast-paced environment
- Availability to work at full-time capacity (40 hours per week)
- Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection
**And we offer all our Happiness Officers**:
- Convenience in working from anywhere
- Fun and collaborative international working environment
- Opportunities for career advancement
- Training and growth opportunities
- Paid leave with tenure of one (1) year and above
**Language**:
- French (required)
- English (required)
**We are Strikingly**
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.
Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.
You can learn more about us from the news:
**Your job is to spread happiness and create WOW moments to our customers, specifically**:
- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction
**We ask our Happiness Officers to have**:
- Professional level French and English communication skills
- Strong passion to help people with different learning curves
- Deep love for learning new things, problem-solving, and analytical skills
- Experience in customer service in a fast-paced environment
- Availability to work at full-time capacity (40 hours per week)
- Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection
**And we offer all our Happiness Officers**:
- Convenience in working from anywhere
- Fun and collaborative international working environment
- Opportunities for career advancement
- Training and growth opportunities
- Paid leave with tenure of one (1) year and above
**Language**:
- French (required)
- English (required)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Kuwait City, Al Kuwayt
SOS HR Solutions
Posted 2 days ago
Job Viewed
Job Description
- Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Interact with the senior management to understand updated organizational policies and new products.
- Identify practical challenges in a project to rectify the issues for final delivery.
Skills
- Previous association with a company in the role of a customer service executive or representative.
- Adept in using customer relationship management software to offer the best client services.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Commendable presentation skills to convey important points to the audience effectively.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent computer skills.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Kuwait City, Al Kuwayt
Cigna Health and Life Insurance Company
Posted today
Job Viewed
Job Description
Customer Service Representative page is loaded Customer Service Representative Apply remote type On-site locations Kuwait time type Full time posted on Posted Today job requisition id 25008989 Job Summary: We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services. Key Responsibilities: • Respond promptly to customer inquiries via phone, email, and in-person. • Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients. • Handle and resolve customer complaints or issues efficiently and professionally. • Assist with claim submissions, approvals, and follow-up processes. • Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns. • Update and maintain customer records and documentation accurately. • Ensure compliance with company policies, procedures, and insurance regulations. • Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner. • Provide feedback on service improvements and customer satisfaction trends. • Always maintain confidentiality of information. Qualification and requirements: • Bachelor’s degree Administration, Insurance, Healthcare, or a related field. • Experience working in the Kuwaiti healthcare or insurance market. • Familiarity with health insurance regulations and practices in Kuwait. • Previous experience in customer service, preferably in the insurance or healthcare sector. • Strong communication skills in English and Arabic (verbal and written). • Good knowledge of medical insurance terminology and processes. • Excellent problem-solving and conflict resolution skills. • Ability to multitask and work in a fast-paced environment. • Proficiency in Microsoft Office and customer service software (CRM systems). Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary) About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If
you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
#J-18808-Ljbffr
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If
you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Kuwait City, Al Kuwayt
SOS HR Solutions
Posted 2 days ago
Job Viewed
Job Description
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details. Interact with the senior management to understand updated organizational policies and new products. Identify practical challenges in a project to rectify the issues for final delivery. Skills Previous association with a company in the role of a customer service executive or representative. Adept in using customer relationship management software to offer the best client services. Proficient in answering phone calls with professional etiquette and a friendly tone. Commendable presentation skills to convey important points to the audience effectively. Ability to multi-task, prioritize, and manage time effectively. Excellent computer skills.
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#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Kuwait City, Al Kuwayt
Creative Style
Posted today
Job Viewed
Job Description
A well reputed Fashion & Retail company is looking to immediately hire a "Customer Service Representative"
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Co-ordinate with bloggers and models as and when required.
- Maintain proper records and file invoices/orders digitally or/and manually
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Requirements and skills**
- At least 1-2yrs. of experience in a similar role is preferred.
- Track record of over-achieving quota will be a plus
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Must be bilingual.
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
**Salary**: From KD250.000 per month
Application Question(s):
- What is your salary expectation
- This is an urgent opening. Can you join immediately?
**Experience**:
- Customer Service: 1 year (required)
**Language**:
- Arabic (required)
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Co-ordinate with bloggers and models as and when required.
- Maintain proper records and file invoices/orders digitally or/and manually
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Requirements and skills**
- At least 1-2yrs. of experience in a similar role is preferred.
- Track record of over-achieving quota will be a plus
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Must be bilingual.
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
**Salary**: From KD250.000 per month
Application Question(s):
- What is your salary expectation
- This is an urgent opening. Can you join immediately?
**Experience**:
- Customer Service: 1 year (required)
**Language**:
- Arabic (required)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Kuwait City, Al Kuwayt
Tamdeen Mall Management
Posted today
Job Viewed
Job Description
Al Kout
Al Kuwait
Full time
**Ref**: JB4981206
**Ref**: JB4981206
**Job Description**:
Perform tasks as directed in pursue of the achievement of excellent customer service.
Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern.
Coordinate with other Departments, key tenants, suppliers and center’s advertising and public relations agencies to ensure excellent service delivery.
Check cleanliness and operation of the Mall levels including its gates and ensure that they are clean and communicate any issues to the concerned Department.
Keep a good communication with all the colleagues such as management and supervisors to ensure smooth and harmonious atmosphere.
Ensure customer satisfaction through personal recognition and prompt cordial attention from the MALL visit until the customer leaves the center.
Ensure repeat customers and first-time visitors receive recognition and prompt service.
Ensure product knowledge is up to date and awareness of Mall Events, local events, venues, and transportation options.
Follow up courtesy calls for customers who experienced issues.
Inspect the Mall according to daily shift checklist to ensure quality assurance and communicate issues and maintenance gaps to the concerned Department to ensure the highest quality assurance is applied.
Promote Inter-Mall Shops and facilities.
Prepare customer service requisitions for amenities on a timely basis.
Attend shift briefings on time to share valuable feedback and to facilitate communications for smooth operations.
Perform other related duties as and when assigned
**Skills**:
Minimum experience of 2 years in Customer Service in hospitality industry preferred
High School Diploma, Bachelor’s Degree preferred
Strong communication skills and fluency in English and Arabic (preferred)
Must have strong interpersonal skills
6 days a week in 8-hour rotational shifts
Job Details
Job Location
Al Kuwait, Kuwait
Job Role
Customer Service
Employment Status
Full time
Employment Type
Employee
Number of Vacancies
2
Job Division
Al Kout
Career Level
Mid Career
Years of Experience
**Min**: 2 Max: 5
Residence Location
Kuwait
Nationality
Kuwait
Degree
High school or equivalent
Al Kuwait
Full time
**Ref**: JB4981206
**Ref**: JB4981206
**Job Description**:
Perform tasks as directed in pursue of the achievement of excellent customer service.
Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern.
Coordinate with other Departments, key tenants, suppliers and center’s advertising and public relations agencies to ensure excellent service delivery.
Check cleanliness and operation of the Mall levels including its gates and ensure that they are clean and communicate any issues to the concerned Department.
Keep a good communication with all the colleagues such as management and supervisors to ensure smooth and harmonious atmosphere.
Ensure customer satisfaction through personal recognition and prompt cordial attention from the MALL visit until the customer leaves the center.
Ensure repeat customers and first-time visitors receive recognition and prompt service.
Ensure product knowledge is up to date and awareness of Mall Events, local events, venues, and transportation options.
Follow up courtesy calls for customers who experienced issues.
Inspect the Mall according to daily shift checklist to ensure quality assurance and communicate issues and maintenance gaps to the concerned Department to ensure the highest quality assurance is applied.
Promote Inter-Mall Shops and facilities.
Prepare customer service requisitions for amenities on a timely basis.
Attend shift briefings on time to share valuable feedback and to facilitate communications for smooth operations.
Perform other related duties as and when assigned
**Skills**:
Minimum experience of 2 years in Customer Service in hospitality industry preferred
High School Diploma, Bachelor’s Degree preferred
Strong communication skills and fluency in English and Arabic (preferred)
Must have strong interpersonal skills
6 days a week in 8-hour rotational shifts
Job Details
Job Location
Al Kuwait, Kuwait
Job Role
Customer Service
Employment Status
Full time
Employment Type
Employee
Number of Vacancies
2
Job Division
Al Kout
Career Level
Mid Career
Years of Experience
**Min**: 2 Max: 5
Residence Location
Kuwait
Nationality
Kuwait
Degree
High school or equivalent
This advertiser has chosen not to accept applicants from your region.
9