43 Customer Relationship jobs in Kuwait

Conduct daily calls and meetings with potential clients.

• Research clients' social media & industry trends to prepare custom pitches.

• Propose strategic influencer plans using case studies and sample lists.

• Generate new leads online/offline and attend industry events.

• Report daily progress and update CRM with all client interactions.

• Collaborate with internal teams to ensure smooth onboarding and service delivery.

Skills

• Bachelor’s degree in Marketing, Business, or related field.

• Preferably a graduate from an American, British, German, or Canadian university.

• 1+ year of sales experience, preferably in marketing/advertising.

• Strong communication, organization, and social media knowledge.

• Must have a car and valid driving license.

• Flexibility with working hours.

Job Responsibilities:

• Coordinate and schedule limousine and chauffeur services efficiently
• Monitor and dispatch drivers in real-time
• Communicate clearly with drivers and customers to ensure on-time service
• Track vehicle locations using GPS systems
• Handle urgent requests, route changes, and last-minute bookings
• Maintain accurate records of trips, schedules, and driver assignments
• Work closely with operations, customer service, and fleet management teams

Requirements:

• Previous experience as a dispatcher or in a similar logistics/transportation role (preferred)
• Strong communication and multitasking skills
• Proficient in using dispatch or GPS tracking software
• Good knowledge of Kuwait’s roads and traffic patterns
• Ability to work in shifts, including weekends or nights if needed

Join to apply for the Customer Service Representative role at The Cigna Group

Join to apply for the Customer Service Representative role at The Cigna Group

Job Summary

We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.

Job Summary

We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and in-person.
• Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
• Handle and resolve customer complaints or issues efficiently and professionally.
• Assist with claim submissions, approvals, and follow-up processes.
• Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
• Update and maintain customer records and documentation accurately.
• Ensure compliance with company policies, procedures, and insurance regulations.
• Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
• Provide feedback on service improvements and customer satisfaction trends.
• Always maintain confidentiality of information.
  
  

• Bachelor’s degree Administration, Insurance, Healthcare, or a related field.
• Experience working in the Kuwaiti healthcare or insurance market.
• Familiarity with health insurance regulations and practices in Kuwait.
• Previous experience in customer service, preferably in the insurance or healthcare sector.
• Strong communication skills in English and Arabic (verbal and written).
• Good knowledge of medical insurance terminology and processes.
• Excellent problem-solving and conflict resolution skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and customer service software (CRM systems).
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitals and Health Care

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Customer Service Representative page is loadedCustomer Service Representative Apply remote type On-site locations Kuwait time type Full time posted on Posted Today job requisition id 25008989

Job Summary:
We are seeking a professional and empathetic Customer Service Representative to join our team in Kuwait. The ideal candidate will be the first point of contact for clients, internal/external auditors and policyholders, providing assistance, resolving issues, and delivering excellent service related to medical insurance products and services.

Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, and in-person.
• Explain medical insurance policies, coverage details, claim procedures, and benefits clearly to clients.
• Handle and resolve customer complaints or issues efficiently and professionally.
• Assist with claim submissions, approvals, and follow-up processes.
• Coordinate with internal departments such as but not limited to client management, eligibility, claims, pre-authorization and provider networks to resolve customer concerns.
• Update and maintain customer records and documentation accurately.
• Ensure compliance with company policies, procedures, and insurance regulations.
• Interact with internal and external audits including regulatory audits and visits to the offices in a satisfactory manner.
• Provide feedback on service improvements and customer satisfaction trends.
• Always maintain confidentiality of information.

Qualification and requirements:
• Bachelor’s degree Administration, Insurance, Healthcare, or a related field.
• Experience working in the Kuwaiti healthcare or insurance market.
• Familiarity with health insurance regulations and practices in Kuwait.
• Previous experience in customer service, preferably in the insurance or healthcare sector.
• Strong communication skills in English and Arabic (verbal and written).
• Good knowledge of medical insurance terminology and processes.
• Excellent problem-solving and conflict resolution skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and customer service software (CRM systems).
Working hours: Sunday to Thursday, 8 AM to 5 PM (may vary)

About Cigna Healthcare

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Doing something meaningful starts with a simple decision, a commitment to changing lives.

At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

Join us in driving growth and improving lives.

Job Overview:

As a Master Technician , you will play a pivotal role in ensuring that our luxury vehicles are maintained, repaired, and serviced to the highest standards of quality. You will work with the latest automotive technologies, diagnostic tools, and precision-engineered parts. Your expertise will ensure that our customers receive an unparalleled service experience.

Key Responsibilities:

• Perform complex diagnostics, repairs, and maintenance on luxury vehicles, ensuring all work meets company standards.
• Lead and mentor a team of junior and senior technicians, providing guidance on challenging repair issues.
• Use advanced diagnostic equipment to identify vehicle issues accurately and efficiently.
• Maintain up-to-date knowledge of vehicle systems, repair techniques, and manufacturer specifications.
• Perform vehicle inspections and prepare comprehensive reports for clients and management.
• Work closely with the service advisors to provide transparent communication on vehicle status, repair needs, and timelines.
• Ensure all repair work is completed in compliance with safety standards, and local regulations.
• Maintain a clean and organized work environment.
• Keep accurate records of parts used, labor hours, and repairs performed.
• Stay updated with the latest advancements in luxury automotive technology and best practices.

Skills

Requirements:

• Proven experience (5+ years) as an automotive technician, with at least 2 years in a luxury or premium vehicle environment.
• Master Technician certification or equivalent qualification (ASE, OEM training, etc.).
• Expertise in diagnosing and repairing complex automotive systems, including engine, transmission, electrical, and climate control systems.
• Strong knowledge of high-end vehicle brands (e.g., BMW, Audi, Mercedes-Benz, Porsche, etc.) is a plus.
• Proficiency with diagnostic tools, specialized equipment, and software systems.
• Exceptional problem-solving and critical-thinking abilities.
• Ability to work under pressure while maintaining a high level of attention to detail.
• Excellent communication and interpersonal skills.
• A customer-centric approach with a strong commitment to delivering the highest quality service.
• Valid driver’s license with a clean driving record.
• Availability to work flexible hours, including weekends or on-call shifts, if necessary.