42 Client Management jobs in Kuwait City
Business Development Officer
Posted 1 day ago
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Job Description
Job Title: Business Developer – Qawam Center
Location: Kuwait City, Kuwait
Employment Type: Full-time
About Qawam:
Qawam Center is a leading movement therapy and rehabilitation hub committed to delivering measurable, long-term results for our clients. Our work is built on precision, progression, and client accountability. We prioritize high retention and sustainable transformations, ensuring every client reaches and maintains their goals.
Role Overview:
We are seeking a proactive, tech-savvy Business Developer to accelerate Qawam’s growth, strengthen client retention, and ensure a seamless customer journey both in-person and online. This role blends business strategy, operational oversight, and digital sales process optimization — from lead generation and conversion to client follow-up and re-engagement.
Key Responsibilities:
Business Growth & Partnerships
• Identify and pursue high-value partnerships, collaborations, and new market opportunities.
• Develop and implement client acquisition strategies that increase conversion from inquiry to booking.
• Build and maintain relationships with organizations, sports clubs, and medical professionals to expand Qawam’s reach.
Client Retention & Results Tracking
• Work with the operations team to maintain and improve retention rates, especially over critical 60-day and program completion milestones.
• Ensure systems are in place for consistent client follow-up, feedback collection, and reactivation campaigns.
• Monitor and report on key metrics such as retention rate, demand trends, and session utilization.
Digital Sales Process & System Integration
• Oversee the entire online sales funnel — from initial inquiry to confirmation and post-session engagement.
• Ensure smooth integration of booking systems, payment platforms, CRM, email automation, and other digital tools.
• Collaborate with marketing to align online campaigns with operational capacity and growth goals.
Operational Excellence
• Support the smooth day-to-day running of the center, ensuring processes align with Qawam’s client-first, results-driven culture.
• Identify gaps in workflow and implement solutions to improve efficiency and client experience.
• Represent Qawam at events, presentations, and networking opportunities.
Key Performance Indicators (KPIs):
• Client conversion rate from inquiry to booking.
• Retention rate (60-day and program completion benchmarks).
• Monthly and quarterly revenue growth.
• Number and quality of strategic partnerships.
• Lead generation and campaign ROI.
Why Join Qawam?
• Be part of a results-focused, high-performance team.
• Play a pivotal role in scaling one of Kuwait’s most forward-thinking wellness centers.
• Shape the systems and partnerships that will drive Qawam’s future growth.
Skills
Requirements:
• Proven experience in business development, operations, or sales management (preferably in health, wellness, or service sectors).
• Strong understanding of client acquisition, retention strategies, and online sales processes.
• Skilled in CRM platforms, email marketing tools, and digital integrations (e.g., booking + payment + automation tools).
• Excellent communication, negotiation, and organizational skills.
• Fluency in Arabic and English.
Preferred Qualifications:
• Background in a client-focused, results-oriented service industry.
• Experience improving retention and client lifecycle metrics.
• Familiarity with tools like HubSpot, MailChimp, and online booking/payment platforms.
#J-18808-LjbffrBusiness Development Officer
Posted 3 days ago
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Job Description
Position Overview
The Business Development Officer is responsible for identifying, pursuing, and securing new business opportunities in the interior fit-out and construction sector. This role requires strong client relationship skills, market awareness, and the ability to prepare proposals/tenders that align with the company’s growth strategy.
Key Responsibilities·Research and identify potential clients, consultants, and developers in Kuwait and the GCC.
·Build and maintain strong relationships with consultants, landlords, franchise owners, and contractors.
·Track tenders, RFQs, and RFPs, ensuring timely submission of proposals.
·Prepare and present company profiles, prequalification documents, and capability statements.
·Collaborate with estimation and technical teams to prepare BOQs, cost proposals, and project presentations.
·Negotiate contracts, commercial terms, and variations with clients.
·Maintain a pipeline of opportunities and provide regular reports to management.
·Monitor competitor activities and market trends to refine the business strategy.
·Represent the company in networking events, exhibitions, and industry gatherings.
Requirements·Bachelor’s degree in Business or related field.
·3–5 years’ experience in business development, ideally in fit-out, contracting, or construction sector.
·Strong knowledge of tendering procedures, contracts, and local market dynamics.
·Excellent negotiation, presentation, and networking skills.
·Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
·Fluency in English (Arabic is a strong advantage).
Key Skills·Strong communication & interpersonal skills.
·Ability to work under pressure with tight deadlines.
·Analytical thinking and commercial awareness.
·Goal-oriented, proactive, and self-motivated.
Business Development Specialist
Posted 7 days ago
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Job Description
About the Company
We’re a growing construction company specializing in villa construction, renovations, and fit-outs in Kuwait.
About the Role
The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.
Responsibilities
- Cultivate strong business relationships with key decision makers
- Find and connect with villa owners, investors, or developers
- Build partnerships with real estate agents, designers, and architects
- Arrange site visits and explain our services to clients
- Follow up and help close deals
- Proactively identify new opportunities and deliver innovative solutions to customers
- Develop market strategies by researching lists of high potential prospects
Qualifications
- Bachelor's degree or equivalent experience in Business
- Sales experience (construction, real estate, or luxury services preferred)
- Local connections are a big plus
- Strong communication skills in Arabic and/or English
- 3+ years' of sales or account management experience
Required Skills
- Sales experience (construction, real estate, or luxury services preferred)
- Local connections are a big plus
- Strong communication skills in Arabic and/or English
Preferred Skills
- 3+ years' of sales or account management experience
Pay range and compensation package
Competitive pay + commission
#J-18808-LjbffrBusiness Development Officer
Posted 2 days ago
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Business Development Specialist
Posted 6 days ago
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Business Development Manager
Posted today
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Job Description
**Duration - Long term**
**Required experiences in GCC Countries - 10 years.
Senior Business Development Manager
Posted 2 days ago
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Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The Senior Business Development Manager is a pivotal, customer-facing role responsible for driving and managing new business opportunities, fostering strategic partnerships, and increasing market share within target industries. The Ideal candidate will have Public Sector selling experience in addition to digital solution selling experience.
Responsibilities- Lead the entire sales cycle for new business opportunities, from lead generation and qualification to negotiation and deal closure for both Private & Public Sectors.
- Prepare and deliver compelling sales presentations, proposals, and pitches tailored to specific client requirements and value propositions.
- Deliver sales of Iron Mountain Information Management solutions into new clients to increase revenue, growth and quota attainment.
- Build customer relationships through strategic conversations to understand organizational business objectives and goals.
- Understands and influences a wide range of customer stakeholders while acting as industry expert to the customer.
- Continuously prospect to develop net new clients, which includes expanding existing relationships and products of assigned accounts.
- Maintain a consistent ‘pipeline’ that enables meeting and exceeding quota attainment.
- Work to collaborate with the customer on net new opportunities and work through Negotiated and RFP sales processes.
- Build and maintain strong, executive-level relationships with key stakeholders, clients, and industry influencers.
- To be considered you will have a significant direct solution sales experience, selling business services, business process outsourcing, archiving or similar offering.
- Proven experience of strategic new business hunting, sales process and solution selling.
- Proven experience in Selling Solutions to the Public Sector.
- The ability to develop solutions that map to customer requirements.
- Experienced in delivering sales of Technology solutions
- Excellent written, oral and presentation skills.
- Strong interpersonal, planning, and analytical skills.
- Ability to influence and negotiate.
- Ability to make decisions and think in broad terms, considering the impact to the entire company.
- Ability to team up effectively at all levels of Iron Mountain and customer personnel (to include C-level) on a wide range of topics and issues.
- Competitive base salary with excellent uncapped OTE
- Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
- Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
- Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
- Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
- Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
- Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
- Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
- Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
- Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: IT Services and IT Consulting
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Business Development Manager -IP
Posted 2 days ago
Job Viewed
Job Description
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who lands Legendary deals? You do. Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company. DHL Global Forwarding has an opening for aBusiness Development Manager - IP inKuwait. Join us in connecting people and improving lives!
In this Business Development Manager - IP position
- Identify strategic customers, develop and maintain sustainable relationships
- Lead I customer meetings/sales visits (potential and existing) and present company capabilities
- Identify and develop sales leads
- Drive market profiling and customer/competitor research & analysis activities to understand and identify market opportunities and challenges
- Ensure effective pricing strategies are developed to sustain profitable growth
- Responsible for achieving Customer business targets and KPIs
- Take ownership and partner with internal and external stakeholders to coordinate customer requests and services that are being promoted
- Identify customer’s needs to secure new business and work on improving customer satisfaction
- Collaborate and coordinate with internal stakeholders (including but not limited to pricing, operations, sales and IP sector heads) to ensure customer service excellence
- Lead the development of competitive and consistent response to customer inquiries, RFI, RFQ, RFP
- Lead analysis of complex tender requirements and organize and coordinate the involvement of required stakeholders to submit professional proposals and win business
- Manage customer needs, inquiries and complaints
- Lead in engagements and strategic customer interfaces
- Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
- Analyze and interpret competitive landscape and identify opportunities in assigned sectors
- Provide customers specific advice/information to Country IP Head to facilitate business performance review & evaluation
- Analyse profitability of existing business as well as internal and external market conditions, market shares and business goals to identify improvement opportunities
- Provide input and develop commercial strategies including planning, key initiatives, systems, tools and budgets considering business strategy, financial and operational objectives to achieve targeted market positioning
- Support Country IP Head to devise, fine tune and implement overall Business Development strategy and directives
- Maintain good communication and working relationship with others functions
- Comply with QHSE procedure and regulation
- Actively participate in all QHSE program
- Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
- Independently develop solutions and proposals for customer’s complex project requirements
- Monitor and where needed lead customer communication for commercial and operational matters
- Recommend and give expert advise to implement best in class commercial and operational practices + knowledge sharing
- Ensure the development and maintenance of the customer database and its use for identification and segmented targeting of global customers and prospects for IP
- Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management
- Travel for meetings and operational matters when needed
Now, here is what we need from you!
- Education background minimum Bachelors Degree
- Experience in Freight Forwarding / Project Logistics (min. 8 years)
- Experience in Project Logistics at management level (min. 5 years)
- English Fluency both in writing and speaking
- Computer Literacy is a must
- Results oriented without compromising Respect
- New Business Development and Account Management Commercial mindset / sales forecasting / price setting Project management and stakeholder management
- Presentation, Storytelling & Communication skills – written and spoken and information sharing Interpersonal skills and social competence
- Influencing and Negotiation Planning, organizing, controlling Business Processes –know-how
- Analyzing skills and analytical thinking
- Comprehensive training and development opportunities.
- Mentorship from experienced freight forwarding professionals and senior leaders.
- Opportunities for international travel and exposure within the Freight Forwarding Industry.
- Potential for full-time employment upon successful completion of the program.
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at
OurTOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry,when people think of forwarding; we want them to think DGF because we have:
- Thelargest global network with more than 30,000 passionate employees
- The mostefficient processes andfastest response times
- Thebest solutions andbest customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
#J-18808-LjbffrMarketplace Business Development Executive
Posted 13 days ago
Job Viewed
Job Description
The main objective of Souq.com Marketplace Business Development Executive is to identify and exploit new and existing business opportunities for Fashion Division. This means several things, in terms of what you'll do:
First,you'll need to make sure you understand what Souq.com Marketplace is and how it works.
Second, you'll need to research, identify, engage, and sign up new Marketplace sellers per marketplace key categories, those include both small merchants as well as power retailers / brands.
Next, as a business development, you'll need to think creatively about everything you know about Souq.com. This is the part of the job in which you identify possible ways to improve the company's seller base and selection, which can mean identifying anything from new category segments (or individual potential sellers).
• Identifies opportunities by researching internet, directory, industry and related events, publications, Linkedin, and announcements; tracking individual contributors and their accomplishments.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; handing off relationship to operations.
• Protects organization's value by keeping proprietary information confidential.
English - Fluent / Excellent
Arabic - Fluent / Excellent
Yes
Have Driving LicenseYes
Job Skills
Key skills and qualifications of a Business Development Professional role:
• A proven background in business development may be sufficient.
• A proven track-record in strong presentation skills is essential in the role of Business Developer.
• Business Developers need a strong track record of business-to-business sales at a corporate level.
• A Business Developer will need to have strong research and strategic analysis skills.
• Excellent communication skills, both verbal and written and be able to cold call potential clients with confidence are key for a successful Business developer.
• Arabic speaker and writer is a big plus and so is having contacts in a major category.
• Business Developers need to be skilled at agreeing and closing deals with clients.
• Excellent organizational and time management skills are essential as well as performance monitoring will be a requirement.
• Self-motivated with a strong passion and enthusiasm about Souq.com’s mission, products, and services and perseverance in the face of challenges and setbacks.
About The Company
Souq.com is the largest e-commerce site in the Arab world, featuring more than 200,000 products across categories such as consumer electronics, fashion, household goods, watches or perfumes. Today Souq.com attracts over 8 million visits per month and is fast growing as more consumers shop online in the Arab world.
Often tagged as the "Amazon of the Middle East", Souq.com operates both as a retail site and as a marketplace for third party sellers. It offers a convenient and safe online shopping experience with online payments, option to pay cash on delivery and free returns.
Established in 2005, Souq.com pioneered online shopping in the region as an auction site linked to the Arab internet portal Maktoob. When Yahoo! acquired Maktoob in August 2009, Souq.com was not included in the sale and was spun off as part of Jabbar Internet Group. The site then switched to a marketplace with a fixed price model in early 2011, and then launched its retail division late 2011.
Headquartered in Dubai, UAE, Souq.com caters to the needs of local markets with commercial offices in Egypt, Kingdom of Saudi Arabia and Kuwait, and a technical and development center in Jordan.
Business Development Manager -IP
Posted 23 days ago
Job Viewed
Job Description
Join to apply for the Business Development Manager -IP role at DHL Global Forwarding
Join to apply for the Business Development Manager -IP role at DHL Global Forwarding
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who lands Legendary deals? You do. Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company. DHL Global Forwarding has an opening for a Business Development Manager - IP in Kuwait. Join us in connecting people and improving lives!
In this Business Development Manager - IP position
- Identify strategic customers, develop and maintain sustainable relationships
- Lead I customer meetings/sales visits (potential and existing) and present company capabilities
- Identify and develop sales leads
- Drive market profiling and customer/competitor research & analysis activities to understand and identify market opportunities and challenges
- Ensure effective pricing strategies are developed to sustain profitable growth
- Responsible for achieving Customer business targets and KPIs
- Take ownership and partner with internal and external stakeholders to coordinate customer requests and services that are being promoted
- Identify customer’s needs to secure new business and work on improving customer satisfaction
- Collaborate and coordinate with internal stakeholders (including but not limited to pricing, operations, sales and IP sector heads) to ensure customer service excellence
- Lead the development of competitive and consistent response to customer inquiries, RFI, RFQ, RFP
- Lead analysis of complex tender requirements and organize and coordinate the involvement of required stakeholders to submit professional proposals and win business
- Manage customer needs, inquiries and complaints
- Lead in engagements and strategic customer interfaces
- Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
- Analyze and interpret competitive landscape and identify opportunities in assigned sectors
- Provide customers specific advice/information to Country IP Head to facilitate business performance review & evaluation
- Analyse profitability of existing business as well as internal and external market conditions, market shares and business goals to identify improvement opportunities
- Provide input and develop commercial strategies including planning, key initiatives, systems, tools and budgets considering business strategy, financial and operational objectives to achieve targeted market positioning
- Support Country IP Head to devise, fine tune and implement overall Business Development strategy and directives
- Maintain good communication and working relationship with others functions
- Comply with QHSE procedure and regulation
- Actively participate in all QHSE program
- Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
- Independently develop solutions and proposals for customer’s complex project requirements
- Monitor and where needed lead customer communication for commercial and operational matters
- Recommend and give expert advise to implement best in class commercial and operational practices + knowledge sharing
- Ensure the development and maintenance of the customer database and its use for identification and segmented targeting of global customers and prospects for IP
- Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management
- Travel for meetings and operational matters when needed
- Education background minimum Bachelors Degree
- Experience in Freight Forwarding / Project Logistics (min. 8 years)
- Experience in Project Logistics at management level (min. 5 years)
- English Fluency both in writing and speaking
- Computer Literacy is a must
- Results oriented without compromising Respect
- New Business Development and Account Management Commercial mindset / sales forecasting / price setting Project management and stakeholder management
- Presentation, Storytelling & Communication skills – written and spoken and information sharing Interpersonal skills and social competence
- Influencing and Negotiation Planning, organizing, controlling Business Processes –know-how
- Analyzing skills and analytical thinking
- Comprehensive training and development opportunities.
- Mentorship from experienced freight forwarding professionals and senior leaders.
- Opportunities for international travel and exposure within the Freight Forwarding Industry.
- Potential for full-time employment upon successful completion of the program.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than :30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at DHL Global Forwarding by 2x
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