13 Business Analyst jobs in Kuwait

Overview

As a Business Analyst, you will be mainly responsible for providing support to the sales team through reporting, various methods of business analysis, liaising with internal and external customers, as well as onboarding key new projects to ensure smooth transition to operations.

Responsibilities

• Conduct market study, new business opportunity evaluation, SWOT/competitive analysis and intelligence, industry/product analysis; and provide quantitative and qualitative analysis of industry, customer, and competitor situations in the Warehousing & Transport Industry
• Work closely with the Sales team to conduct detailed analysis on various areas of the sales cycle.
• Subject matter expert in Customer Relationship Management (CRM) and provide training and consistent support to CRM users in various locations.
• Create data reports and be the specialist in reporting tools, including, and not limited to, Opportunity Management Report, Quotation Management Report and Performance Management Report.
• Provide support to all users and remain the focal point of contact for sales solutions systems and promote DSV system usage.
• Support the team in all stages of the sales cycle and provide executive assistance to the country sales Director.
• Manage the onboarding phase of key new projects to ensure smooth transition to operations.
• Report to sales management on key accounts issues, revenue growth plans, action plans to resolve outstanding issues, etc.

Educational Qualifications & Certifications

• Bachelor’s degree in supply chain solutions/industrial engineering/business administration
• Master’s Degree an advantage
• Minimum 2 years of experience in a similar industry is preferable.

Competencies

• Strong analytical skills, and the ability to make informed and rational decisions in a timely manner to aim towards the best possible solution.
• Strong understanding of IT and software systems such as MS Excel and Visio
• Ability to understand, develop, maintain, and strengthen relationships while securing support and forming alliances with both internal and external customers.

Visit dsv.com and follow us on LinkedIn and Facebook.

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Overview

Job Req Number:

Time Type: Full Time

As business analyst will be mainly responsible for providing support to the sales team through reporting, various methods of business analysis, liaising with internal and external customers, as well as on-boarding key new projects to ensure smooth transition to operations.

Responsibilities

• Conduct market study, new business opportunity evaluation, SWOT/competitive analysis and intelligence, industry/product analysis; and provide quantitative and qualitative analysis of industry, customer, and competitor situations in the Warehousing & Transport Industry
• Work closely with the Sales team to conduct detailed analysis on various areas of the sales cycle.
• Subject matter expert in Customer Relationship Management (CRM) and provide training and consistent support to CRM users in various locations.
• Create data reports and be the specialist in reporting tools, including, and not limited to, Opportunity Management Report, Quotation Management Report and Performance Management Report.
• You will provide support to all users and remain the focal point of contact for sales solutions systems and promote DSV system usage.
• Support the team in all stages of the sales cycle and provide executive assistance to the country sales Director.
• Manage the on-boarding phase of key new projects to ensure smooth transition to operations.
• Reports to sales management on key accounts issues, revenues growth plans, action plans to resolve outstanding issues, etc.

Educational Qualifications & Certifications

• Bachelor’s degree in supply chain solutions/industrial engineering/business administration
• Master’s Degree an advantage
• Minimum 2 years of experience in a similar industry is preferable.

Competencies

• Strong analytical skills, and the ability to make informed and rational decisions in a timely manner to aim towards the best possible solution.
• Strong understanding of IT and software systems such as MS Excel and Visio
• Ability to understand, develop, maintain, and strengthen relationships while securing support and forming alliances with both internal and external customers.

I the undersigned confirm to have read and understood the role and responsibilities outlined in this this job description and that it accurately reflects the position.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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Overview

This role entails providing data related to analysis of Sales performance and Business Plan Forecasts. They also support in providing Market trend analysis / insights to help make data-driven strategic decisions. Responsibilities

Analyze Company projects Sales performance, Revenue and Financial metrics. Develop and maintain dashboards for Sales Revenue analysis & all related metrics. Identify bottlenecks, inefficiencies or underperforming areas/risks. Develop business cases & feasibility studies for new initiatives. Gather data for Market research, Competitor analysis & Pricing strategies to support business decisions. Support the CEO/ C Suite for annual business plan, budgeting & revenue forecasting. Skills & Qualifications

Bachelor’s Degree in Finance or related field. Minimum of 10 years of professional experience, preferably with a background in auditing. Previous experience working with C level executives. Proficient in Advanced Excel, Data Analysis tools like Power Bi/Tableau

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Overview

As a Business Analyst, you will be mainly responsible for providing support to the sales team through reporting, various methods of business analysis, liaising with internal and external customers, as well as onboarding key new projects to ensure smooth transition to operations. Responsibilities

Conduct market study, new business opportunity evaluation, SWOT/competitive analysis and intelligence, industry/product analysis; and provide quantitative and qualitative analysis of industry, customer, and competitor situations in the Warehousing & Transport Industry Work closely with the Sales team to conduct detailed analysis on various areas of the sales cycle. Subject matter expert in Customer Relationship Management (CRM) and provide training and consistent support to CRM users in various locations. Create data reports and be the specialist in reporting tools, including, and not limited to, Opportunity Management Report, Quotation Management Report and Performance Management Report. Provide support to all users and remain the focal point of contact for sales solutions systems and promote DSV system usage. Support the team in all stages of the sales cycle and provide executive assistance to the country sales Director. Manage the onboarding phase of key new projects to ensure smooth transition to operations. Report to sales management on key accounts issues, revenue growth plans, action plans to resolve outstanding issues, etc. Educational Qualifications & Certifications

Bachelor’s degree in supply chain solutions/industrial engineering/business administration Master’s Degree an advantage Minimum 2 years of experience in a similar industry is preferable. Competencies

Strong analytical skills, and the ability to make informed and rational decisions in a timely manner to aim towards the best possible solution. Strong understanding of IT and software systems such as MS Excel and Visio Ability to understand, develop, maintain, and strengthen relationships while securing support and forming alliances with both internal and external customers. Visit dsv.com and follow us on LinkedIn and Facebook.

#J-18808-Ljbffr

Department:IT / Business Analysis / Travel Operations

ReportsTo: IT Manager

JobSummary:

We are seeking a skilled anddetail-oriented Amadeus Business Analyst to join our team. The idealcandidate will have a strong background in business analysis combined withexpertise in the Amadeus Global Distribution System (GDS) . This rolewill focus on gathering requirements, optimizing travel processes, and ensuringseamless integration and use of Amadeus solutions across our travel or airlineservices.

KeyResponsibilities:

• Act as a subject matter expert (SME) on the Amadeus GDSplatform and related travel technologies.
• Gather, document, and analyze business requirementsfrom stakeholders and translate them into functional specifications.
• Collaborate with IT, product, and operations teams toimplement new features or workflows using Amadeus tools (e.g., SellingPlatform Connect, Altea, Amadeus Web Services).
• Identify process improvement opportunities to increaseefficiency and enhance customer and agent experiences.
• Assist in system configuration, testing, andtroubleshooting of Amadeus modules.
• Create user stories, workflow diagrams, and systemdocumentation for internal and external stakeholders.
• Support UAT (User Acceptance Testing), training, andgo-live activities.
• Monitor system performance and user feedback torecommend and implement enhancements.
• Liaise with Amadeus account representatives and supportteams as needed.

RequiredQualifications:

• Bachelor’s degree in Business, Information Technology,Travel & Tourism, or a related field.
• 3+ years of experience working with Amadeus systems ina business analyst or operations role.
• Strong knowledge of Amadeus Selling Platform, AlteaSuite, or Web Services.
• Experience in gathering and documenting business andfunctional requirements.
• Understanding of travel industry workflows (airline,hotel, car rental, etc.).
• Excellent analytical, problem-solving, andcommunication skills.
• Proficient with business analysis tools (e.g., JIRA,Confluence, MS Visio, or similar).

PreferredQualifications:

• Certifications in business analysis (CBAP, CCBA, orequivalent).
• Experience with other GDS systems (e.g., Sabre,Galileo) is a plus.
• Familiarity with XML, API integrations, or travel techdevelopment is advantageous.
• Experience working in Agile/Scrum environments.

WhyJoin Us?

• Competitive compensation and benefits package
• Opportunity to work with cutting-edge travel technology
• Collaborative and supportive team environment

Let me know if you'd like thistailored to a specific industry (airlines, OTAs, corporate travel) or if youwant a version optimized for LinkedIn or internal HR use.

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Note: This is a full-time onsite opportunity based on Kuwait.

Job Summary

You will be responsible for evaluating business processes and anticipating requirements, identifying improvement areas, assisting in developing and executing apt solutions, leading business process reviews, and performing requirement analysis. Performing user acceptance tests, monitoring deliverables, enhancing customer experience, and ensuring timely completion of projects, facilitating process workshops, gathering & documenting critical information, managing process change.

Job Objectives

Working from the start of the project, building appropriate communication with business and designers to ensure the delivery of the best possible design, to ensure the customer experiences are designed to add value to product building, and meets the client expectations.

Job Responsibilities Requirement gathering and understanding

• Understanding customer requirement, performing requirements analysis
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Working closely with clients, technicians, and managerial staff
• Ensuring solutions meet business needs and requirements.
• Prioritizing initiatives based on business needs and requirements.
• Propose solutions based on conducted research and latest market trends.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Creating functional specifications for solutions
• Drawing wireframes for the different product pages

Research, Documentation & Communication

• Research and staying up to date on the latest process and IT advancements to automate and modernize systems.
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Conducting meetings and presentations to share ideas and findings.
• Facilitate process workshops, document any information elicited using process maps and business requirements documents.

Prototypes & testing

• Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.
• Serving as a liaison between stakeholders and users
• Supporting business transition and helping to establish change.

Job Requirements Educational Qualification

• A bachelor’s degree in business or related field.

Previous Work Experience

• A minimum of 5 years of experience in business analysis or a related field
• A history of leading and supporting successful projects
• Experience in web channels, digital portals and mobile applications.
• Experience in creating detailed reports and giving presentations.
• Experience in Business Requirements documentation (BRD) & Functional Specification documentation (FSD).

Skills and Abilities

• Must have knowledge of process mapping and business process reengineering.
• Understand how ERP, BPM, CRM and BI tools operate.
• Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.
• Good to have experience in Wireframe designs & Prototypes.
• Ability to see the big picture, understand project objectives and apply their understanding of how processes should work to operational improvement initiatives.
• Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes.
• Excellent knowledge of Agile methodologies like SCRUM, KANBAN
• Related industry certifications (CBAP, PMI-PBA, CSPO)
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills

About iHorizons

iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.

We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we would serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities for career growth to all our staff.

#J-18808-Ljbffr

Department:IT / Business Analysis / Travel Operations ReportsTo: IT Manager JobSummary: We are seeking a skilled anddetail-oriented

Amadeus Business Analyst

to join our team. The idealcandidate will have a strong background in business analysis combined withexpertise in the

Amadeus Global Distribution System (GDS) . This rolewill focus on gathering requirements, optimizing travel processes, and ensuringseamless integration and use of Amadeus solutions across our travel or airlineservices. KeyResponsibilities: Act as a subject matter expert (SME) on the Amadeus GDSplatform and related travel technologies. Gather, document, and analyze business requirementsfrom stakeholders and translate them into functional specifications. Collaborate with IT, product, and operations teams toimplement new features or workflows using Amadeus tools (e.g., SellingPlatform Connect, Altea, Amadeus Web Services). Identify process improvement opportunities to increaseefficiency and enhance customer and agent experiences. Assist in system configuration, testing, andtroubleshooting of Amadeus modules. Create user stories, workflow diagrams, and systemdocumentation for internal and external stakeholders. Support UAT (User Acceptance Testing), training, andgo-live activities. Monitor system performance and user feedback torecommend and implement enhancements. Liaise with Amadeus account representatives and supportteams as needed. RequiredQualifications: Bachelor’s degree in Business, Information Technology,Travel & Tourism, or a related field. 3+ years of experience working with Amadeus systems ina business analyst or operations role. Strong knowledge of Amadeus Selling Platform, AlteaSuite, or Web Services. Experience in gathering and documenting business andfunctional requirements. Understanding of travel industry workflows (airline,hotel, car rental, etc.). Excellent analytical, problem-solving, andcommunication skills. Proficient with business analysis tools (e.g., JIRA,Confluence, MS Visio, or similar). PreferredQualifications: Certifications in business analysis (CBAP, CCBA, orequivalent). Experience with other GDS systems (e.g., Sabre,Galileo) is a plus. Familiarity with XML, API integrations, or travel techdevelopment is advantageous. Experience working in Agile/Scrum environments. WhyJoin Us? Competitive compensation and benefits package Opportunity to work with cutting-edge travel technology Collaborative and supportive team environment Let me know if you'd like thistailored to a specific industry (airlines, OTAs, corporate travel) or if youwant a version optimized for LinkedIn or internal HR use.

#J-18808-Ljbffr

Note: This is a full-time onsite opportunity based on Kuwait. Job Summary

You will be responsible for evaluating business processes and anticipating requirements, identifying improvement areas, assisting in developing and executing apt solutions, leading business process reviews, and performing requirement analysis. Performing user acceptance tests, monitoring deliverables, enhancing customer experience, and ensuring timely completion of projects, facilitating process workshops, gathering & documenting critical information, managing process change.

Job Objectives Working from the start of the project, building appropriate communication with business and designers to ensure the delivery of the best possible design, to ensure the customer experiences are designed to add value to product building, and meets the client expectations.

Job Responsibilities Requirement gathering and understanding

Understanding customer requirement, performing requirements analysis

Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.

Gathering critical information from meetings with various stakeholders and producing useful reports

Working closely with clients, technicians, and managerial staff

Ensuring solutions meet business needs and requirements.

Prioritizing initiatives based on business needs and requirements.

Propose solutions based on conducted research and latest market trends.

Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts

Creating functional specifications for solutions

Drawing wireframes for the different product pages

Research, Documentation & Communication

Research and staying up to date on the latest process and IT advancements to automate and modernize systems.

Leading ongoing reviews of business processes and developing optimization strategies

Documenting and communicating the results of your efforts

Effectively communicating your insights and plans to cross-functional team members and management.

Conducting meetings and presentations to share ideas and findings.

Facilitate process workshops, document any information elicited using process maps and business requirements documents.

Prototypes & testing

Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.

Serving as a liaison between stakeholders and users

Supporting business transition and helping to establish change.

Job Requirements Educational Qualification

A bachelor’s degree in business or related field.

Previous Work Experience

A minimum of 5 years of experience in business analysis or a related field

A history of leading and supporting successful projects

Experience in web channels, digital portals and mobile applications.

Experience in creating detailed reports and giving presentations.

Experience in Business Requirements documentation (BRD) & Functional Specification documentation (FSD).

Skills and Abilities

Must have knowledge of process mapping and business process reengineering.

Understand how ERP, BPM, CRM and BI tools operate.

Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.

Good to have experience in Wireframe designs & Prototypes.

Ability to see the big picture, understand project objectives and apply their understanding of how processes should work to operational improvement initiatives.

Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes.

Excellent knowledge of Agile methodologies like SCRUM, KANBAN

Related industry certifications (CBAP, PMI-PBA, CSPO)

The ability to influence stakeholders and work closely with them to determine acceptable solutions.

Excellent documentation skills

Fundamental analytical and conceptual thinking skills

About iHorizons iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.

We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we would serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities for career growth to all our staff.

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Job Duties

The Business Intelligence (BI) Engineer is responsible for the end-to-end design, development, and maintenance of BI solutions, including data warehousing, integration layers, and dashboard development using enterprise BI tools. The role requires close collaboration with various departments to translate raw data into structured, meaningful insights for optimized decision-making processes.

Responsibilities

• Design, implement, and maintain the data warehouse architecture to ensure data integrity scalability and efficiency.
• Create and maintain data models to support reporting and analytics initiatives.
• Optimize ETL processes for data extraction, transformation, and loading, ensuring data integrity and accuracy. Ensure data from multiple sources is aggregated, cleansed, and stored accurately in data warehouses.
• Develop and maintain a variety of reports and dashboards using business intelligence tools (OBIE, Power BI).
• Implement and enforce data governance policies and procedures to ensure data quality and security.
• Use current change control standards and SDLC to successfully implement solutions.
• Collaborate with cross-functional teams to integrate Oracle applications with other enterprise tools and applications.
• Take ownership and resolve service requests within SLA timelines.
• Lead the planning and implementation of application and technology updates and upgrades.
• Ensure data integrity and security across Oracle platforms.
• Document technical processes and develop user guides for new applications.
• Develop and manage BI tools, dashboards, and reporting systems using tools such OBIE/OAC, Power BI, or other relevant platforms.
• Conduct data analysis to identify trends, patterns, and insights that can drive business decisions. Collaborate with business users to gather requirements and translate them into technical specifications.
• Optimize SQL queries, BI tools, and data pipelines to enhance performance and ensure efficient data retrieval.
• Document BI systems and processes to ensure transparency and facilitate maintenance and knowledge transfer.

Required Qualifications

• Bachelor's or Master's degree in computer science, Information Systems, Data Science or a related field.
• Minimum of 8 years of experience with Oracle BI applications, Power BI
• Experience in creating data warehouse (e.g., star schema)
• Experience with data modeling tools
• Familiarity with big data technologies (e.g., Hadoop, Spark) is a plus
• Experience with cloud-based data warehousing solutions (e.g., AWS Redshift, Google Big Query, Snowflake) is a plus.
• Experience with scripting languages (e.g., Python, R) is a plus.
• Strong communication and collaboration abilities. Strong analytical, troubleshooting, performance tuning, and debugging skills.
• Understanding of data governance, data quality, and security practices
• Experience in Waterfall and Agile Methodology

Required Professional Skills

• Oracle Database: SQL, PL/SQL, Java
• Application Development: Reports, BI publisher, Application APIs, Oracle Forms
• Application Technology: Oracle Alerts, Oracle Business Events, Workflow, Web ADI, OAF, APEX is a plus.
• Integration Technologies: Informatica, Data Warehouse Administration Console (DAC), Oracle Data integrator (ODI) Oracle Integration Cloud (OIC), Integration SOA Gateway, Rest APIs, familiar with XML, XSLT, and JSON data formats.
• Cloud: Oracle Cloud Infrastructure and cloud migration strategies.
• Reporting and analytics with Oracle BI, Power BI

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Dairy Product Manufacturing

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