13 Av Technician jobs in Kuwait

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• This position is physically located in Kuwait in support of LOGCAP***

Under the general guidance of the Audio Visual Manager, the Senior Audio Visual Support Technician will ensure Video Teleconferencing Technicians perform complex troubleshooting and system restoration on USG conferencing and communications equipment. They will operate complex secure transmission equipment, manage classified materials, and oversee the deployment and maintenance of audio, video, and lighting systems. The role serves as the primary point of contact for user support issues related to AV.

• Oversee all VTC operational and administrative requirements, ensuring contractual compliance and participating in audits.
• Provide diagnostics and corrective actions for large-scale VTC systems, including secure switches.
• Operate and support VTC equipment for briefings, presentations, and sessions.
• Handle encryption materials for classified VTC sessions.
• Manage property accountability for Vectrus assets.
• Provide IT support for conference room briefings and presentations, 7 days a week.
• Train users on VTC equipment operation, including call management.
• Support maintenance and troubleshooting of VTC and AV equipment, including projectors, displays, and cameras.
• Apply knowledge of IP and ISDN VTC systems in troubleshooting.
• Assist with physical cable installations.
• Ensure all AV systems comply with security regulations.
• Design, install, and program audio/video systems.
• Maintain installed AV systems and provide live event support for ceremonies and concerts.
• Deploy and manage multiple event audio systems simultaneously.
• Maintain event and installation schedules, resolving conflicts as needed.
• Perform other related duties as required.

• High School Diploma; military or civilian technical training preferred.
• Experience with VTC suites and PA systems (1-3 years).
• Security clearance: Must have a valid Secret Clearance.
• Skills in AV design, installation, programming, and live audio/video mixing.
• Strong electrical and IT technical skills, problem-solving, and organizational abilities.
• Ability to work under pressure, in harsh environments, and in diverse conditions.
• Physical ability for lifting, climbing, and prolonged standing.

V2X is committed to diversity, inclusion, and equal employment opportunity, fostering a respectful workplace that values different perspectives and skills.

Job Title: Technical Support Representative

Location: Kuwait

Company: KILONEWTONS

Website: Experience: 5+ Years

Job Overview

KILONEWTONS is looking for a highly skilled Technical Support Representative to provide exceptional IT support, troubleshoot technical issues, and ensure seamless customer experiences. The ideal candidate will have 5+ years of experience , strong problem-solving skills, and expertise in IT support tools.

Key Responsibilities

Provide first-level technical support via phone, email, and live chat.

Diagnose and resolve hardware, software, and network issues .

Guide users through troubleshooting steps with clear communication.

Document support requests and solutions in the ticketing system (e.g., Zendesk, Freshdesk, Jira) .

Escalate complex issues to higher-level IT teams when necessary.

Install, configure, and maintain software & hardware systems .

Train end-users on new technologies and best practices.

Ensure high customer satisfaction with timely and professional support.

Required Skills & Qualifications

5+ years of experience in IT support, helpdesk, or technical customer service .

Strong knowledge of Windows, macOS, Linux, and basic networking (TCP/IP, DNS, VPN) .

Experience with remote desktop tools (TeamViewer, AnyDesk, RDP) .

Familiarity with ticketing systems (Zendesk, Freshdesk, ServiceNow) .

Basic understanding of Active Directory, Microsoft 365, and cloud services .

Excellent problem-solving, communication, and customer service skills .

Ability to work in shifts (if required) and handle high-pressure situations.

Why Join KILONEWTONS?

Competitive salary & benefits package.

Opportunity to work with cutting-edge technology.

Supportive & collaborative work environment.

Career growth & professional development opportunities.

How to Apply?

Ready to level up your IT career? Send your CV to with the subject line:

"Application for Technical Support Representative – (Your Name)".

Join KILONEWTONS and be the tech hero our customers rely on!

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• مستوى الأقدمية مستوى متوسط الأقدمية

• نوع التوظيف دوام كامل

• المهام الوظيفية تكنولوجيا المعلومات

• المجالات إنشاءات

تزيد الترشيحات من فرصك في الوصول لمقابلة الوظيفة في شركة KILONEWTONS، إلى الضعف

احصل على إشعارات عندما يتم نشر وظيفة جديدة.

تعيين تنبيه

نكشف عن معرفة المجتمعات بشكل جديد. يضيف الخبراء بيانات مباشرة في كل مقال بدأ بمساعدة الذكاء الاصطناعي.

The Technical Support Specialist position at IDS Fintech involves maintaining and supporting the clients of the enterprise financial software solution. The role requires proficiency in SQL database management and focuses on providing comprehensive support for a financial system that handles financial transactions.

Skills and Qualifications

• Bachelor's degree in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field
• Minimum of 2 years and a maximum of 4 years of experience in ERP and/or financial sector and related fields
• At least 2 years of experience in an equivalent job position and project management
• Knowledge of web servers, networking basics, Windows Server, SQL Server, and Crystal Reports
• Only for Kuwait residents

Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication), Bachelor of Science(Computers, Technology), Any Graduation

Nationality

Any Arab National, Any Nationality

Male

Vacancy

1 Vacancy

Job Description

• Provide first-line technical support to users via phone, email, or onsite visit ensuring timely resolution of issues.
• Diagnose hardware and software problems, implementing effective solutions to restore functionality.
• Maintain accurate records of support requests and resolutions in the ticketing system for future reference.
• Collaborate with IT teams to escalate complex issues, ensuring minimal disruption to business operations.
• Conduct regular system updates and maintenance checks to enhance performance and security.
• Monitor system performance and troubleshoot network issues, proactively identifying potential risks.
• Assist in the setup and configuration of new hardware and software for employees, ensuring seamless onboarding.
• Implement and enforce IT policies and procedures to maintain data security and compliance.
• Stay updated with the latest technology trends and tools to provide innovative solutions for users.

Desired Candidate Profile

• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
• Minimum of 3-5 years of experience in a technical support role in a fast-paced environment.
• Fluency in English is required; additional languages such as Arabic is a plus.
• Strong knowledge of networking concepts, including TCP/IP, DNS, and VPNs.
• Exceptional communication skills, with the ability to explain technical concepts to non-technical users.
• Strong analytical and problem-solving skills, with a methodical approach to diagnosing issues.
• Ability to work independently and in a team, demonstrating flexibility and adaptability in a dynamic workplace.
• Demonstrated commitment to continuous learning and professional development in the IT field.

Employment Type

Full Time

Company Industry

• Medical
• Medical Devices

Department / Functional Area

• System Administration
• Network Administration
• Security (IT Software)

Keywords

• IT Technical Support
• IT Support Specialist
• Troubleshooting
• Software Configuration
• Networking

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