51 Advertising Account Managers jobs in Kuwait City

Microsoft’s Enterprise Account Team focuses on empowering customers on their digital and AI journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise Account Executive , you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.
• Microsoft Partner Ecosystem – Knowledge of and the ability to navigate successfully within the partner ecosystem, including being knowledgeable about specific partner programs and ongoing relationships.
• Consultative Selling - The ability to understand customer needs through dialogue before recommending products/services.
  
  

Qualifications

Required Qualifications:

• Bachelor's Degree in Business, Technology, or related field AND 6+ years experience.
• Working in an industry (e.g., financial services, retail, manufacturing, energy), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.
• Sales experience supporting Enterprise customers.
  
  

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr

VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

• Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

• Support the Account Managers in opening new accounts in system (Account Verification).
• End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.
• Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.
• Adding/cancelling services for B2B customers.
• Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).
• Contact the customer for any unclear requests or unauthorized sender.
• Contact the customer to collect the pending items with SDT.
• Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.
• Provide customers with contract details, copy of their Offer by coordinating with Archiving team.
• Provide account summary report when needed to customer or KAM (after investigation if required by customer).
• Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.
• Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.
• Create users for corporate customers to have access on self-care portal after checking the authority of the customer.
• Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.
• Handle MNP complaint for B2B corporates for CPR.
• Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.
• Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.
• Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.
• Handle any future media contacts type like live chat, etc.
• Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.
• Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.
• Coordinate with KAM and finance on the B2B verification Process.
• Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.
• Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.
• Remove promotions and pending OCC of promotions upon management approval.
• Respond to all sales requirements and support other departments by responding to all their email/calls.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Other duties as directed by supervisor or other superiors.

Qualifications:

• Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.
• 2-3 years of experience based on progression ladder in a similar or related function.
• Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).
• Strong customer orientation.
• Good communication, planning and organisational skills.
• Fluency in written and verbal English and Arabic.

Note: You will be required to attach the following:

1. Resume / CV
2. Passport-size photograph

#J-18808-Ljbffr

Overview

Join to apply for the

Specialist, Service Account Management

role at

Urban Ridge Supplies . Responsibilities

Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels. Support the Account Managers in opening new accounts in system (Account Verification). End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence. Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer. Adding/ cancelling services for b2b customers. Handle corporate customers' email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters). Contact the customer for any unclear requests or unauthorized sender. Contact the customer to collect the pending items with SDT. Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue. Provide customers with contract details, copy of their Offer by coordinating with Archiving team. Provide account summary report when needed to customer or KAM (after investigation if required by customer). Act in support of the account manager by addressing basic customer queries and sending the latest offers and keeping the KAM informed. Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc. Create users for corporate customers to have access on self-care portal after checking the authority of the customer. Responsible for handling B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner. Handle MNP complaints for B2B corporates for CPR. Be present at meetings and coordinate with NQD, network planning and implantation teams to handle all B2B network complaints as a top priority. Ensure product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services and proactively update on new products and services. Report on customers' issues and concerns relating to procedures and products to optimise marketing intelligence gathering. Handle any future media contacts such as live chat, etc. Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action. Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes. Coordinate with KAM and finance on the B2B verification process. All issue-related promotions in case if we agreed to activate the lines without attaching the TMO or promotion kit due to delay of implementation and calculate the waiver/refund amount for the customer. Remove promotions and pending OCC of promotions upon management approval; respond to all sales requirements and support other departments by responding to all their emails/calls. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in the relevant field of expertise. Other duties as directed by supervisor or other superiors. Qualifications

Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.

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Microsoft’s Enterprise Account Team focuses on empowering customers on their digital and AI journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise

Account Executive , you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft. Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share. Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations. Microsoft Partner Ecosystem – Knowledge of and the ability to navigate successfully within the partner ecosystem, including being knowledgeable about specific partner programs and ongoing relationships. Consultative Selling - The ability to understand customer needs through dialogue before recommending products/services.

Qualifications

Required Qualifications:

Bachelor's Degree in Business, Technology, or related field AND 6+ years experience. Working in an industry (e.g., financial services, retail, manufacturing, energy), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience. Sales experience supporting Enterprise customers.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr

VAC9522 - Specialist, Service Account Management

Field: B2B

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 31-Jan-2025

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

Provide post sales account management service for all Corporate Customers including mobile and fixed services providing after sales support and follow up for corporate customers across all channels.

Key Accountabilities and Activities:

Support the Account Managers in opening new accounts in system (Account Verification).

End to end support & guide customers/KAMs through difficulties related to tariffs, billing issues, service requests across all products, maintaining a helpful and customer-friendly approach to meet high level of customer satisfaction for mobile customers taking fixed services or convergence.

Attend and support the walk-in corporate customer who had an issue escalated from KAM, Service delivery team or corporate collection for the CPR customer.

Adding/cancelling services for B2B customers.

Handle corporate customers email group which received from customers internally or externally and ensure not to miss any email and reply back to customer (specific to variety of matters).

Contact the customer for any unclear requests or unauthorized sender.

Contact the customer to collect the pending items with SDT.

Attend meetings with KAM for corporate customers who have an issue in billing, network, complaint or any other operational issue.

Provide customers with contract details, copy of their Offer by coordinating with Archiving team.

Provide account summary report when needed to customer or KAM (after investigation if required by customer).

Act in support of the account manager by addressing basic customer queries and send the latest offers and keep the KAM informed.

Coordinate with the Technical Division to resolve all customer problems related to the network, billing, coverage, roaming etc.

Create users for corporate customers to have access on self-care portal after checking the authority of the customer.

Responsible to handle B2B customer complaints of all types, issues or inquiries in Remedy in a timely manner.

Handle MNP complaint for B2B corporates for CPR.

Be present in all meetings and coordinate with NQD, network planning and implementation teams to handle all B2B network complaints as top priority.

Ensure the product knowledge is at sufficient levels to accurately advise customers on the entire range of Ooredoo products and services & proactively update on new products & services.

Report on customers’ issues and concerns relating to procedures and products to optimise marketing intelligence gathering.

Handle any future media contacts type like live chat, etc.

Support the Auditors in fulfilling all the needed information and update the Audit system with the resolution time and action.

Support the legal team to provide full information about customer contracts, and attend court cases with legal team for any kind of disputes.

Coordinate with KAM and finance on the B2B verification Process.

Handle all issues related to promotion in case if we agreed to activate the lines without attaching the TMO or promotion KIT due to delay of implementation and calculate the waiver/refund amount for the customer.

Adding/cancelling services for B2B customer, by using RAS, My net Portal, Dbill, etc.

Remove promotions and pending OCC of promotions upon management approval.

Respond to all sales requirements and support other departments by responding to all their email/calls.

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications:

Bachelor degree in business or a related discipline from a recognised tertiary institution desirable.

2-3 years of experience based on progression ladder in a similar or related function.

Good general knowledge about various Ooredoo Telecom products and services (fixed & mobile services).

Strong customer orientation.

Good communication, planning and organisational skills.

Fluency in written and verbal English and Arabic.

Note:

You will be required to attach the following:

Resume / CV

Passport-size photograph

#J-18808-Ljbffr

Job Summary

The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success.

Job Responsibilities

• Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.
• Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs.
• Operating as the lead point-of-contact for any and all matters specific to your customers.
• Building and maintaining strong, long-lasting, customer relationships
• Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecasting and tracking key account metrics.
• Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment.
• Assisting with high-severity requests and issuing escalations as needed.

Skills

Candidate Requirements

Education

Bachelor’s degree in engineering.

Work Experience

• 5 to 7 years of experience in direct Sales activities
• Working in the same field is a must.

Other Competencies

• Creativity:Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.
• Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.
• Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.
• Teamwork: Able to work well with others in order to get the job done.
• Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.
• Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.

#J-18808-Ljbffr

Job Summary The Account Manager is responsible for keeping the relationships with the key customers by partnering with and ensuring the long-term success. Job Responsibilities Developing long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders. Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of service and solutions according to customer needs. Operating as the lead point-of-contact for any and all matters specific to your customers. Building and maintaining strong, long-lasting, customer relationships Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. Ensuring the timely and successful delivery of our solutions according to customer needs and objectives. Communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecasting and tracking key account metrics. Identifying and growing opportunities within territory and collaborating with Sales Teams to ensure growth attainment. Assisting with high-severity requests and issuing escalations as needed. Skills Candidate Requirements Education Bachelor’s degree in engineering. Work Experience 5 to 7 years of experience in direct Sales activities Working in the same field is a must. Other Competencies Creativity:Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions. Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting. Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions. Teamwork: Able to work well with others in order to get the job done. Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job. Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The Account Manager is responsible for maintaining relationships with key customers by partnering with them and ensuring their long-term success. Job Responsibilities

Develop long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders. Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of services and solutions according to customer needs. Operate as the lead point-of-contact for all matters specific to your customers. Build and maintain strong, long-lasting customer relationships. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. Ensure the timely and successful delivery of solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecast and track key account metrics. Identify and grow opportunities within the territory and collaborate with Sales Teams to ensure growth attainment. Assist with high-severity requests and issue escalations as needed. Candidate Requirements

Education Work Experience 5 to 7 years of experience in direct sales activities. Experience in the same field is required. Other Competencies Creativity: Ability to think of new systems and ways to work, ask the right questions. Analytical Skills: Ability to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting. Problem-Solving Skills: Ability to develop new solutions to problems, identify the source of issues, create, and test solutions. Teamwork: Ability to work well with others to accomplish tasks. Listening Skills: Important for understanding workers, teammates, end users, and management. Communication Skills: Ability to communicate plans, thoughts, and rationale effectively. Good communication skills are essential for success.

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Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

About the Team

We are seeking a highly motivated and commercially savvy Account Manager to manage and grow convenience store partnerships on Deliveroo. This role is responsible for expanding selection, driving sales, and improving the overall customer experience in the convenience category.

Key Responsibilities

• Partner Growth: Develop relationships with leading convenience stores to expand selection and improve customer experience.


• Sales Optimization: Work with partners to maximize sales and optimize pricing and promotional strategies.


• Campaign Execution: Collaborate with marketing teams to run seasonal promotions, bundle offers, and loyalty incentives.


• Operational Performance: Ensure high fulfilment rates, quick deliveries, and smooth operations for convenience store partners.


• Competitor Benchmarking: Track market trends and competitor pricing strategies to maintain a competitive edge.


• Data-Driven Decision Making: Analyse sales data, basket size trends, and order frequency to refine category strategy.

Requirements

• Bachelor's degree in Business, Retail, or a related field.


• 3+ years of experience in account management, grocery retail, or FMCG (convenience store experience preferred).


• Strong analytical skills with a data-driven approach to sales and performance tracking.


• Excellent relationship management and negotiation skills.


• Ability to work in a fast-paced environment and manage multiple stakeholders.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Benefits

• Free Deliveroo Plus: free delivery and access to special offers


• Breakfast, snacks and drinks available in our office


• Twice monthly lunch allowance


• We aim to pay every employee competitively for the role they are performing in their respective location


• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support


• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success


• Paternity and maternity benefits


• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content


• Comprehensive medical and dental insurance for employees, and up to one sponsored spouse and two children


• Access to Headspace, a meditation and wellbeing app, and our Employee Assistance Plan


• Life Insurance to financially support your loved ones


• 30 days annual leave


• One day of paid leave per year to volunteer with a registered charity


• Flight ticket allowance towards a flight to your home country for expatriate employees

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