48 Guest Relations jobs in Kuwait City
Guest Arrival Expert
Posted 8 days ago
Job Viewed
Job Description
**Job Number** 25111321
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Kuwait, Fahd Al Salem Street, Kuwait City, Kuwait, Kuwait, 13060VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Guest Relations/ Personal Concierge
Posted 1 day ago
Job Viewed
Job Description
Work Locations : Waldorf Astoria Kuwait Al Rai - Al Farwaniya - Kuwait Farwaniya 92000 A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
What will I be doing?
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards: Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival Manage the Guest Relations Desk in the hotel lobby Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements Maintain the inventory of Guest amenities Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events What are we looking for?
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Calm, efficient, and organized with great attention to detail Excellent personal presentation and communication skills A passion for delivering exceptional levels of Guest service Ability to multi-task while maintaining a positive attitude when working with a VIP Guest Computer literate and able to navigate through Company systems Professional manner with an emphasis on hospitality and guest service Guest relations experience in the hotel, leisure, and/or entertainment sectors Proven ability to listen and respond to demanding Guest needs Conflict resolution experience Cash handling experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Schedule
Schedule : Full-time Brand : Waldorf Astoria Hotels & Resorts Job
Job : Guest Services, Operations, and Front Office
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Guest Relations/ Personal Concierge
Posted 5 days ago
Job Viewed
Job Description
What will I be doing?
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival Manage the Guest Relations Desk in the hotel lobby Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements Maintain the inventory of Guest amenities Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
What are we looking for?
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Calm, efficient, and organized with great attention to detail Excellent personal presentation and communication skills A passion for delivering exceptional levels of Guest service Ability to multi-task while maintaining a positive attitude when working with a VIP Guest Computer literate and able to navigate through Company systems Professional manner with an emphasis on hospitality and guest service Guest relations experience in the hotel, leisure, and/or entertainment sectors Proven ability to listen and respond to demanding Guest needs Conflict resolution experience Cash handling experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job Id: J1olRnbhjSYrw8bdk2eC802OH7z6ZQRZjsLWmnO2yuULUTaibaXfsNYOmWXXAcWorYl3bDWzsnzp2tHO1YCVcoRw3Oxxjt120icqAdiYeJrVJrnYX+nhfGUhvvS7f37cIYrNSc+oS+L5
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Guest Relations/ Personal Concierge
Posted 5 days ago
Job Viewed
Job Description
Guest Relations/ Personal Concierge
role at
Glow Beauty on Demand 2 days ago Be among the first 25 applicants Join to apply for the
Guest Relations/ Personal Concierge
role at
Glow Beauty on Demand A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
What will I be doing?
As a Guest Relations Team Member, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival Manage the Guest Relations Desk in the hotel lobby Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements Maintain the inventory of Guest amenities Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
What are we looking for?
Guest Relations Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Calm, efficient, and organized with great attention to detail Excellent personal presentation and communication skills A passion for delivering exceptional levels of Guest service Ability to multi-task while maintaining a positive attitude when working with a VIP Guest Computer literate and able to navigate through Company systems Professional manner with an emphasis on hospitality and guest service Guest relations experience in the hotel, leisure, and/or entertainment sectors Proven ability to listen and respond to demanding Guest needs Conflict resolution experience Cash handling experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job Id: J1olRnbhjSYrw8bdk2eC802OH7z6ZQRZjsLWmnO2yuULUTaibaXfsNYOmWXXAcWorYl3bDWzsnzp2tHO1YCVcoRw3Oxxjt120icqAdiYeJrVJrnYX+nhfGUhvvS7f37cIYrNSc+oS+L5 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Home Health Care Services Referrals increase your chances of interviewing at Glow Beauty on Demand by 2x Sign in to set job alerts for “Concierge” roles.
Guest Experience Expert (Front Desk Agent), PRE OPENING
Hiring Receptionist, Barista & Drivers (Full Time)
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Guest Relations Executive - Front Office - Jumeirah Messilah Beach
Posted 10 days ago
Job Viewed
Job Description
About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom. About the Job: An opportunity has arisen for a
Guest Relations Executive
to join the
Front Office
in
Jumeirah Messilah Beach
. The main duties and responsibilities of this role: Key Responsibilities: Welcome and register guests upon arrival, issue room keys, and process payments on departure. Assist guests efficiently throughout their stay, ensuring all requests are met and privacy is maintained. Maintain accurate guest records in the Opera system, including passport scans for the CID report. Ensure the Guest Services desk is fully operational, stocked, and prepared at all times. Maximize room revenue by up-selling and securing the highest possible rates for walk-in guests. Attend daily briefings, update supervisors on challenges, and assist with administrative tasks like filing and routing reports. About you: The ideal candidate for this position will have the following experience and qualifications: Should have2-year minimum experience in Spa in a five-star hotel. Anticipate guest’s needs and respond with congenial hospitality. Work in a multicultural environment. Highly organized, ability to multi-task and work well within a team. Extensive knowledge in Anatomy and physiology. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry. This include 30 days of annual leave flight ticket is provided Provided accommodation Monthly service charge Job Info
Job Identification 10380 Job Category Food & Beverage Posting Date 06/25/2025, 11:43 AM Apply Before 07/25/2025, 11:43 AM Job Schedule Full time
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Front Desk Agent
Posted 8 days ago
Job Viewed
Job Description
Join to apply for the Front Desk Agent role at Millennium Hotel & Convention Centre Kuwait
As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:- Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
- Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
- Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
- Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
- Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
- Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
- Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
- Safeguard guest privacy by refraining from disclosing any guest details.
- Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
- Not Applicable
- Full-time
- Management and Manufacturing
- Hospitality
Front Desk Agent
Posted 8 days ago
Job Viewed
Job Description
As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:
- Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
- Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
- Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
- Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
- Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
- Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
- Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
- Safeguard guest privacy by refraining from disclosing any guest details.
- Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
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Front Desk Agent
Posted today
Job Viewed
Job Description
Front Desk Agent
role at
Urban Ridge Supplies . As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests. Key Job Responsibilities:
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities. Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries. Maintain awareness of daily rate levels and occupancy levels for accurate decision-making. Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems. Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges. Safeguard guest privacy by refraining from disclosing any guest details. Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies.
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Front Desk Agent
Posted 3 days ago
Job Viewed
Job Description
Key Job Responsibilities:
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities. Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries. Maintain awareness of daily rate levels and occupancy levels for accurate decision-making. Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems. Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges. Safeguard guest privacy by refraining from disclosing any guest details. Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies.
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Front Desk Agent
Posted 5 days ago
Job Viewed
Job Description
Front Desk Agent
role at
Millennium Hotel & Convention Centre Kuwait As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests. Key Job Responsibilities:
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities. Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries. Maintain awareness of daily rate levels and occupancy levels for accurate decision-making. Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems. Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges. Safeguard guest privacy by refraining from disclosing any guest details. Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events. Uphold environmental, health, and safety standards in alignment with organizational policies. Adhere to the company’s environmental, health, and safety procedures and policies. Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitality
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