Medical Secretary

Salmiya New Mowasat Hospital

Posted 19 days ago

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Job Description

**JOB SUMMARY**

The Medical Secretary performs secretarial duties; types, organizes and maintains paper and electronic files, provides information to callers, photocopies and compiles Medical department statistical data.

**DUTIES & RESPONSIBILITIES**
- Maintains established departmental policies and procedures, objectives, quality assurance program, safety standards and customer care protocols.
- Answers telephone, routes callers, takes messages and provides routine information to callers.
- Opens and routes incoming mail; distributes correspondence and other material to department staff
- Typewrites letters, memoranda and reports from written copy, Dictaphone equipment or transcription. Proofs materials for errors and ensures layout is as per the prescribed Hospital standards.
- Completes forms on behalf of the Medical Director & Assistant Medical Director for his/her review in accordance with company procedures, and makes copies of correspondence/ other printed material.
- Establishes and maintains files and records on an ongoing basis; maintains paper and electronic filing systems for records, correspondence, and other material.
- Schedules and coordinates meetings and acts as minute taker for assigned committees; composes, types, and distributes meeting notes, routine correspondence and reports.
- Maintains complete confidentiality of all sensitive matters relating to the department
- Participates in educational programs and in-service lectures/workshops
- Attends meetings as required
- Performs other related duties as assigned or requested.

**KEY CONTACTS***

**INTERNAL**:

- Executive Management
- Heads of Departments
- Visiting Doctors/Other NMH Physicians

**EXTERNAL**:

- Patients and their Relatives & Friends
- Business Representatives
- Government Representatives

**JOB REQUIREMENTS***

**Education**:

: High School Graduate or equivalent

**Experience**:

Preferably 3-5 years’ experience as a Medical Secretary or in a similar role

**OTHER SKILLS**:
**Technical**:Good Knowledge of Medical terminology
**Administrative Skills**:Attention to details,Excellent Telephone etiquettes, Multi-task and a Team player
**Computer Skills**: Basic knowledge of computer, Internet
**soft Skills**:Excellent Communication and Inter-Personal skills
**Language Skills**: Good in written and spoken English, Arabic is an advantage
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