17 Site Service jobs in Kuwait City
Field Service Technician Bft-a - Arifjan, Kuwait
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**Requisition Type**:Regular***:
**Your Impact**:
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
**HOW THE FIELD SERVICE TECHNICIAN (BFT-A) WILL MAKE AN IMPACT**:
- Provide functional and technical support to the diverse community of Blue Force Tracking Aviation modules to include log book, quality control office, production control office, and flight operations log book, assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy.
- Provide onsite briefings for all unit personnel, over the shoulder training to BFT-A software users, provide help desk support, technical troubleshooting, and resolve procedural issues.
- Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
- Capture and file electronic trouble reports and software change requests.
- Assist in implementing new aircraft into the system and assist with aircraft transfers.
- Report data quality issues to unit personnel.
- Support remote deployments.
- Coordinate hardware replacements and repairs.
- Assist in fielding new hardware and new software versions.
- Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned.
- Perform other duties as required.
**WHAT YOU WILL NEED TO BE SUCCESSFUL**:
- AA/AS, 5+ years experience. (will consider other combinations of years of experience, education and certifications
- Must have a current and active Secret Clearance.
- Graduate of DOD AVN Maintenance MOS Producing School OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 yrs direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license.
- Must have US Passport.
- Must be able to complete CRC requirements to deploy.
CECOMWFS
DefenseOCONUS
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Technical Support Specialist
Posted 1 day ago
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Direct message the job poster from Kuwait Real Estate Company K.P.S.C.
Company Description
Kuwait Real Estate Company (AQARAT) is one of Kuwait's leading real estate companies, known for its innovative approach and historical significance. It was the first real estate company to be listed on the Kuwait Stock Exchange and has introduced several pioneering concepts in the region. AQARAT has a significant presence in Kuwait with a portfolio that includes prominent buildings and projects. The company's global footprint spans MENA, GCC, Europe, and the US, where it is recognized for its luxurious residential hubs and investment units. AQARAT aims to provide superior value to its customers and establish a strong presence in leading real estate markets worldwide.
Role Description
This is a full-time on-site role for a Technical Support Specialist located in Kuwait City. The Technical Support Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responsibilities include responding to queries, running diagnostic programs, isolating problems, determining and implementing solutions, and ensuring customer satisfaction through effective issue resolution.
Qualifications
- Technical Support and Troubleshooting skills
- Customer Support and Customer Satisfaction skills
- Strong Analytical Skills
- Excellent communication and problem-solving skills
- Ability to work independently and in a team
- Experience in the IT field
- Bachelor's degree in Information Technology, Computer Science, or related field
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
Referrals increase your chances of interviewing at Kuwait Real Estate Company K.P.S.C. by 2x
Help Desk Technical Tier I Support (52723)Kuwait City Metropolitan Area 1 month ago
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#J-18808-LjbffrTechnical Support Specialist
Posted 1 day ago
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Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Referrals increase your chances of interviewing at Kuwait Real Estate Company K.P.S.C. by 2x Help Desk Technical Tier I Support (52723)
Kuwait City Metropolitan Area 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Implementation & Technical Support
Posted 8 days ago
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IT Technical Support Officer
Posted 24 days ago
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Company Industry Medical Medical Devices Department / Functional Area System Administration Network Administration Security (IT Software) Keywords IT Technical Support IT Support Specialist Troubleshooting Software Configuration Networking Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for IT Technical Support Officer Jobs also searched #J-18808-Ljbffr
Senior Executive, Technical Support/phono
Posted today
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Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role
Provide efficient, quality service and assistance to Business Account subscribers.Key Accountabilities and Activities
- Single point of contact for channels to resolve issues related to product and services.
- Guide Business Customers through technical difficulties related to data services, complex device settings maintaining a helpful and customer-friendly approach to ensure high standard of service delivery.
- Responsible for service audits to ensure accuracy of provisioning, subscription charging and penalty charges and liaise with channels to correct issues and improve quality of order fulfilment.
- Resolve all escalated customer issues / exceptional cases / complex issues in co-ordination with other departments, as necessary, in a timely manner to increase sales and improve customer experience.
- Responsible to close all trouble tickets as per the agreed SLA.
- Provide training for all channels’ staff on process and systems.
- Responsible to manage calculation and securing approvals for waivers related to all channels.
- Develop and maintain promotion related documentation including appendices in consultation with marketing.
- Provide activation support using parallel activation systems to ensure business continuity.
- Responsible for end-to-end management of Message Manager including system configuration, billing for services and post-sales support.
- Subject matter expert and responsible for raising, collating and prioritizing all business-related change requests.
- Responsible for business testing of products, promotions and changes in RAS.
- Responsible for development of training materials and provide training for all channel staff on products, promotions and changes in RAS.
- Responsible for configuration of new channels, staff, roles &responsibilities, store locations in RAS, NMS and related systems in co-ordination with other departments.
- Responsible to close the RAS related TTs raised as per the agreed SLA.
- Responsible for staff clearance management from an internal lines' perspective.
- Subject matter expert and responsible for raising, collating and prioritizing all business-related change requests.
- Responsible for configuration of new channels, staff, roles &responsibilities, store locations in RAS, NMS and related systems in co-ordination with other departments.
- Own and manage strategic technical sales projects as assigned from time to time.
- Manage the MSISDNs Pools for Corporate Channel.
- Product management.
- Design.
- User guide.
- User training.
- Reporting.
- Performance.
- Trouble shooting.
- Managing users.
- Channel creation.
- Make sure no internal lines for any employee after quitting.
- Clear internal Staff lines.
- Calculate due amounts and send it to HR.
- Remove whitelist for board members lines.
- Test users.
- Demo Serial devices (testing).
- Activating & monitoring test SIM’s.
- The senior will execute many of the same activities as the junior and mid-level, but in addition, will typically work on more complex, larger and higher importance/impact projects. The senior will also typically be expected to deliver highly optimal results as a product of broader and deeper experience.
- Contribute to the motivation of junior staff, providing day to day assistance where necessary.
- Regularly audit after sales activities like deactivation without collection of necessary penalties, wrong deactivation, wrong assigning of the promotional packages etc. for all sales channels from back end with necessary approvals.
- Perform daily audit on customer activations including promotions and its reconciliations and service activation audits in Siebel. This is apart from daily promo disconnection and reconciliations in Siebel.
- Other duties as directed by supervisor or other superiors.
- Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
**Qualifications**:
**Bachelor’s Degree in a business or science + Diploma in IT or a related discipline from a**
**recognized**
**tertiary institution.
IT Technical Support Position Available In Shuwaikh - Guru Kuwait
Posted 6 days ago
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Featured
- 1 year ago
IT Technical Support Position Available in Shuwaikh. We are looking for a suitable applicant to work as IT Technical Support for our reputable organization. The following are key qualifications and responsibilities:
Basic understanding of LAN and WAN.
Network and server infrastructure monitoring and maintenance.
Knowledge of Windows Servers and the FortiGate Firewall.
Operating system, software, and printer installation and configuration.
Odoo ERP System knowledge.
1-2 years of IT support experience is required.
A bachelor’s degree is required.
Transferable Residency is defined under Article 18.
Wage: 300 KWD
If you meet these qualifications and are interested, please send your resume to (emailprotected) .
#J-18808-LjbffrIT Technical Support Position Available In Shuwaikh - Guru Kuwait
Posted 6 days ago
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IT Technical Support Associate Needed In Kuwait City - Guru Kuwait
Posted 6 days ago
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Featured
- 1 year ago
IT Technical Support Associate Needed in Kuwait City. We are now looking for an IT Technical Support Associate for a well-established organization in Kuwait City, Sharq. Both new and experienced individuals are encouraged to apply, but a Kuwaiti driver’s license is required. If interested, please submit your CV to the WhatsApp number. Thank you.
Estimated salary: 100-400 Kwd(No link with this ads).
#J-18808-LjbffrIT Technical Support Associate Needed In Kuwait City - Guru Kuwait
Posted 6 days ago
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Featured 1 year ago IT Technical Support Associate Needed in Kuwait City. We are now looking for an IT Technical Support Associate for a well-established organization in Kuwait City, Sharq. Both new and experienced individuals are encouraged to apply, but a Kuwaiti driver’s license is required. If interested, please submit your CV to the WhatsApp number. Thank you. Estimated salary: 100-400 Kwd(No link with this ads).
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Field Service Technician
Posted 7 days ago
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Position Locations 7315 N. Atlantic Ave, Undisclosed
Tracking Code 11151
Position Type Full-Time/Regular
Summary: This position is located in Camp Arifjan and Camp Buehring, Kuwait, supporting the Joint Program Executive Office for Chemical and Biological Defense (JPEO-CBD) for Contractor Logistics Support (CLS). The Field Service Representative (FSR) provides operation, maintenance, and supply support for the Joint Portal Shield (JPS) Systems.
Essential Job Functions:
Perform daily operation and maintenance tasks for the JPS system at field sites.
Provide operation, maintenance, and supply support for the JPS System.
Perform maintenance actions including Operator’s, Field Level, and Sustainment Level maintenance to keep the JPS operational.
Operate the JPS in contingency and expanded Threat Condition (THREATCON) Delta roles when notified by the Government, during exercises, VIP visits, or increased threat levels.
Perform system modifications and upgrades, including routine, urgent, and emergency MWOs to replace obsolete parts.
Troubleshoot hardware and software issues in multi-vendor systems.
Install, test, troubleshoot, and repair electronic equipment.
Maintain sufficient stock of LRUs, SRUs, and repair parts for daily and contingency operations.
Perform software upgrades and apply IA security patches.
Maintain supplies, consumables, expendables, and repair parts for all JPS systems.
Interface with installation CBRNE response and Emergency Management teams, maintaining customer relations for effective emergency response.
Required Experience and Education:
High School Degree or GED.
Minimum 5 years’ experience.
Experience with US Military force protection systems and JPS systems preferred.
Experience with chemical/biological detection equipment.
Experience with power generation equipment (5-10 KW preferred).
Experience diagnosing and repairing electronic systems, components, wiring harnesses, LRUs.
Experience using maintenance management software (Maximo preferred).
Knowledge and Skills:
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
Travel: Yes, OCONUS
Clearance: Secret Clearance required.
For more information, visit
the Company: Intrepid Global Solutions, LLC (IGS) is a leading international services company providing a broad spectrum of services to U.S. and international government agencies. IGS specializes in IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics, offering safe, innovative, and reliable solutions to complex challenges.
IGS and its affiliates, including IAP World Services, Inc., are an Equal Opportunity Employer, including disability and veterans.
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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