Training Project Manager – Service – Food Division
Job Details
Full Job Description
The Role
We're looking for a Project Manager to join our
passionate and energetic team to drive service standards and bring
results across our wide range of brands in the Food Division. Using a
structured approach, you will gather and analyse data; identify gaps
and opportunities; and develop solutions which result in improved
customer experiences.
* Must have previous F&B experience
(full service restaurant experience strongly preferred)
* 5 years +
experience of restaurant operations
* Must have strong restaurant
observation skills and feedback skills
* Demonstrate previous
results in improved service
* Be a great communicator at all
levels.
About The Company
M.H. Alshaya is a leading
international franchise operator for over 70 of the world’s most
recognised retail brands including Mothercare, H&M, Debenhams,
American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The
Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery
Barn and Office Depot. The company operates more than 2,400 stores
across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics,
Pharmacy, Home Furnishings and Office Supplies.
Alshaya’s
stores can currently be found in 19 markets across the Middle East &
North Africa, Russia, Turkey and Europe and it employs more than
32,000 people from over 110 nationalities.
The company has
established itself as the industry leader across these territories
through a combination of local market understanding and a
comprehensive commitment to customer service. Growth in each of its
operating divisions and brands is supported by continuous investment
in talent and infrastructure. It applies best practices in retail
operations, merchandising, marketing, information technology,
logistics, real estate, human resources and financial
controls.
M.H. Alshaya is the retail business of the Alshaya
Group, which was founded in Kuwait in 1890 and today represents one of
the most dynamic companies in the Middle East. In addition to its
retail operations, the Alshaya Group is active in a number of other
sectors including real estate, automotive, hotels, trading and
investments.
Training Project Manager – Service – Food Division
Alshaya
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